Retail TouchPoints

JULY 20, 2022

OSF Digital’s Digital Strategy team (formerly known as FitForCommerce) developed the 2022 Omnichannel Retail Index (ORI) to establish a benchmark for current practices and, most importantly, provide a set of actions and recommendations for the future. In 2019, retailers adopted only 57% of mobile best practices. Loyalty programs.

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Retail TouchPoints

AUGUST 20, 2020

Retail Ecommerce Ventures (REV) has added a new brand to its collection by acquiring certain assets of Modell’s Sporting Goods for $3.64 The purchase includes Modell’s trademark name, intellectual property, e-Commerce database and other assets related to its e-Commerce business, including the signature “Gotta Go to Mo’s” jingle. .

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Retail TouchPoints

JULY 15, 2022

But the retailers that invested in omnichannel capabilities were able to adapt and survive. For example, during the pandemic’s peak, Build-A-Bear Workshop successfully evolved its brick-and-mortar business to offer more flexible and efficient fulfillment services so it could capitalize on surging ecommerce demand.

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Retail TouchPoints

FEBRUARY 22, 2022

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

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Retail TouchPoints

MARCH 9, 2023

Now owned by the SPARC Group (a joint venture between brand management firm Authentic Brands Group (ABG) and mall operator Simon Properties ), Forever 21 has spent the last few years refining its image and business model to avoid a repetition of its 2019 bankruptcy.

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Retail TouchPoints

JANUARY 11, 2023

Microsoft is gearing up to take a bigger piece of the growing retail media pie with the debut of a suite of new capabilities through its PromoteIQ marketing platform, which the company acquired in 2019. It is our vision to create the industry’s most complete omnichannel retail media stack to support retailer evolution through retail media.

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RTP blog

OCTOBER 7, 2019

By Geoffroy Martin, Criteo With two months left in 2019, there is plenty of evidence that retail’s doomsday is indeed upon us. Store closures abound — Q1 2019 saw more brick-and-mortar shutdowns than the entirety of 2018. is on pace to see more than 3X as many brick-and-mortar store openings in 2019 than in 2018.[1]

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Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. from 2019 to 2020. of total e-commerce sales. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. It grew to $73.16

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Omnisend

FEBRUARY 17, 2020

It’s that time of year again: the 2020 Omnichannel Statistics Report is live! This year, we deliver the same marketing automation and timing statistics as we did in 2019. However this year, we decided to do something a little different.

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Retail TouchPoints

MAY 3, 2024

Save Mart also will upgrade to Instacart’s Storefront Pro in order to add advertising to its ecommerce storefront. ” Building the Save Mart Companies’ Omnichannel Portfolio Instacart and the Save Mart Companies first partnered in 2019 to launch same-day delivery across all of the grocer’s brands.

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Retail TouchPoints

APRIL 27, 2022

In 2019, online grocery accounted for 6.3% Then in 2021, grocery ecommerce sales reached 9.5% The sign is clear — ecommerce is here to stay. For grocers’ customer base, the increasing appeal is to adopt a more omnichannel approach to consumption — a sign of the epidemic of increasing customer disloyalty. and then 20.5%

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Retail TouchPoints

SEPTEMBER 12, 2022

Tuesday Morning has received a $32 million investment from Retail Ecommerce Ventures (REV), the parent company of Pier 1 Imports , Linens ‘n Things , Stein Mart and other brands, and Ayon Capital. The deal will give Tuesday Morning access to REV’s fulfillment network, infrastructure, systems and technology and ecommerce capabilities.

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Retail TouchPoints

SEPTEMBER 11, 2020

These closures, along with the growth in our online business and expanded omnichannel capabilities, will allow us to more efficiently and profitably service our customers,” said Jim Bell, CFO of GameStop during a conference call discussing the retailer’s Q2 financial results. rise in global e-Commerce sales.

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eCommerce Omnichannel Operations Retail 297

Retail TouchPoints

JUNE 1, 2020

For me, a store layout, just like an e-Commerce web site layout, should be customer-centric at its heart. The same principle should apply to e-Commerce, and fortunately rearranging the “floor plan” of a web site doesn’t involve physically moving heavy shelving units. Test Different Solutions To Find What Works.

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ChannelAdvisor

FEBRUARY 28, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Shoptalk 2019. We’re excited to be a part of the annual event March 3-6, 2019, at the Venetian in Las Vegas. Pricing Best Practices on E-Commerce Marketplaces. State of E-Commerce: Omnichannel 2.0 — Stores, Delivery, Mobile & Voice.

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Retail TouchPoints

JULY 30, 2020

Like many retailers, Big Lots has experienced an e-Commerce surge this year, with a 70% increase in web site traffic and conversion rates up to 3X higher than last year, according to the company. Big Lots will enter the same-day delivery battlefront via a partnership with last-mile logistics provider PICKUP.

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GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that?

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Omnisend

SEPTEMBER 8, 2021

The landscape of retail and ecommerce changes at the blink of an eye—and if the last two years have taught us anything, it’s that those who aren’t ready for change will be left behind. While many preached omnichannel in retail and ecommerce, few walked the walk. Omnichannel Retailing: Risks, Rewards, and Mistakes.

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Algopix

AUGUST 14, 2019

Luckily, nowadays sellers can conveniently scout highly qualified virtual eCommerce outsourcing consultants who will provide affordable support to any field of their business operations. We’ve gathered below what we believe are the Top eCommerce Outsourcing Consultants for 2019, for you to review and take action. Subscribe Now.

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eCommerce Merchant Services Shipping Costs Shopify 74

ChannelAdvisor

AUGUST 22, 2019

Its analysts have documented massive waves of change within the e-commerce industry since the early days of eBay and Amazon. . So… what advice does Forrester have for online sellers as we enter the final shopping seasons of 2019? Top Retail Technology Investments in 2019. Reaping the Rewards of Omnichannel Commerce.

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Retail TouchPoints

AUGUST 18, 2021

Walmart and Target both posted strong Q2 results, with both retailers continuing to capitalize on the ongoing ecommerce surge while maintaining solid brick-and-mortar growth. Walmart Posts Solid Ecommerce Growth. Walmart’s ecommerce sales were up 103% from Q2 2019. Walmart’s total revenue hit $141 billion , up 2.4%

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ChannelAdvisor

MAY 30, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Here are a few Prime Day resources to get you ready: [Checklist] Your Official 2019 Amazon Prime Day Checklist. Blog Post] Here’s How to Get Ready for Amazon Prime Day 2019. [On-Demand Data and the Omnichannel Consumer. Upcoming Webinar.

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Retail TouchPoints

JANUARY 19, 2024

In 2021, the company made the controversial decision to split its company into two separate entities: one a digital pure-play focused on ecommerce that now goes by just Saks (it had included the “.com” More recently, the retailer has made another big pivot, occasioned not by a physical move but by a digital one.

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ROI Revolution

JULY 3, 2019

ROI Revolution had a great time at IRCE 2019. Omnichannel. One of the largest topics covered across sessions at IRCE was omnichannel commerce. Omnichannel refers to creating a seamless user experience across all communication channels and supporting resources. But what about improving customer acquisition ?

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Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. With the adoption of e-commerce on the rise, brick and mortar retail businesses face increased risks of having to shut down. Indeed, Statista predicts ecommerce revenue to reach $563.4 million by 2025, up from $431.6

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Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista. So how can you stay competitive and differentiate your ecommerce fashion brand among a saturated online clothing industry?

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Ecommerce Platforms

JULY 10, 2019

Ecwid, for starters, is not like most of the other ecommerce platforms we’ve reviewed before. So, what is Ecwid, and what’s the difference between Ecwid and other ecommerce platforms? You might not be able to shift to the new ecommerce platform or even just modify your site at all. Well, count yourself lucky if you have.

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Payment Services Merchant Services eCommerce Payments 176

Omnisend

APRIL 24, 2019

There are millions of ecommerce stores that exist as of 2019, with new ones in every niche possible popping up every single day. The ecommerce market is saturated, and that means that competition is very high, no matter which niche you find yourself in.

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RTP blog

APRIL 10, 2019

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. Bryan Wassel, Associate Editor: Connected Consumers are the natural evolution of the e-Commerce consumer.

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Retail TouchPoints

DECEMBER 2, 2020

Retail Ecommerce Ventures (REV) has added Stein Mart to its growing portfolio of once-struggling brands relaunched as ecommerce properties. REV plans to build on Stein Mart’s earlier ecommerce efforts in the retailer’s second life. REV acquired the intellectual property of Stein Mart for $6.02

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Retail TouchPoints

AUGUST 12, 2020

For its part, Walmart saw its e-Commerce sales soar by 74% in fiscal Q1 , which ended May 1, 2020, with the number of new customers using Walmart’s curbside pickup and home delivery increasing 4X since the start of stay-at-home orders. e-Commerce to 5.8% in 2020, up from 4.7%

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Retail TouchPoints

DECEMBER 4, 2020

Black Friday 2020 was harsh for brick-and-mortar retailers, with traffic down an estimated 49% compared to 2019 according to data from Sensormatic Solutions. Additionally, 57% enjoy the convenience of ecommerce and 45% were interested in the promotions available through retailers’ websites.

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Kibo

OCTOBER 8, 2021

By now, most retailers understand that customer experience (CX) is a priority when it comes to ecommerce. Retailers have come a long way in improving the customer experience for shoppers, focusing on personalization, omnichannel shopping experiences, and better overall customer relationship management. US consumers spent 32.4

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Retail TouchPoints

DECEMBER 20, 2021

A Pea in the Pod parent company Destination Maternity closed all its banners in late 2019 following bankruptcy proceedings. The retailer was acquired by Marquee Brands for approximately $50 million in December 2019 with plans to emphasize “ecommerce, select wholesale partnerships and strategic marketing relationships.”.

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PFS

JANUARY 22, 2020

2019 certainly came with its challenges – from ongoing political turbulence to the evolving demands of today’s customer. In fact, eCommerce sales continue to drive retail forward, with recent reports suggesting sectors such as Health & Beauty continuing to see growth despite challenges in the marketplace.

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OrderDynamics

MARCH 8, 2019

DX3 2019: Photos & Omnichannel Retail Perspectives. DX3 2019 is touted as one of Canada’s largest Retail and Digital Marketing tradeshows. Hosted in downtown Toronto, it was nice to get out of the office, to hear some of the latest omnichannel retail perspectives. Retail Omnichannel Strategy & Execution.

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Forrester eCommerce

OCTOBER 3, 2019

Last week, I attended Alibaba Cloud Summit 2019 in Hangzhou, China. It’s been nearly two years since Alibaba first showcased New Retail — its strategy to redefine commerce by blending online and offline ecosystems to create seamless customer experience and improve retail efficiency — on Singles’ Day 2017.

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