Remove 2020 Remove Consumer Remove Online Retail Remove Small Business Retail
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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

For 15 years he worked as a business and trade consultant for PwC , helping multinational corporations navigate the intricacies of customs, international trade and the global supply chain. Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses.

Supplies 259
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Six Things the Consumer of 2021 Really Wants

Retail TouchPoints

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping became a refuge, not because of overwhelming convenience, but because contactless commerce was necessary. One in four consumers are shopping more with small brands.

Consumer 312
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NYC Unveils Plan to Combat both Organized and Individual Retail Theft

Retail TouchPoints

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. Retail theft has increased citywide and nationwide since the pandemic, and we must continue to work together to drive down shoplifting.

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Amazon Prime Day 2020 Stats, Recap, & Results

ROI Revolution

Published October 19, 2020. After being postponed from July to October due to the coronavirus pandemic, Amazon Prime Day 2020 went off without a hitch. Digital Commerce 360 estimates that Amazon Prime Day 2020 sales hit $10.4 Amazon wasn’t the only retail giant that saw big wins over this year’s Prime Day period.

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Staples Partnership Adds 1,000+ Happy Returns Locations to Network

Retail TouchPoints

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers.

PayPal 248
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Contactless Voice Payment Technology: A Retail Strategy for Bringing Customers Back In-Store

Retail TouchPoints

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

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Looking Back: Amazon Prime Day 2020 Stats + Trends

ROI Revolution

After an unprecedented move from July to October and alongside significant supply chain strain, Amazon Prime Day 2020 delivered $10.4 Amazon Prime Day 2020: ROI Client Trends. 51% of Digital Commerce 360’s top 100 online retailers had special sales on October 13. Non-Amazon retail sites in the U.S. That was up 45.2%