Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Culled from this agile, iterative survey data, here are six things we learned consumers want from retailers heading into 2021: 1. One in four consumers are shopping more with small brands.

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Retail TouchPoints

MAY 22, 2023

With the exception of 2020, the total number of shoplifting complaints across New York City’s five boroughs has increased every year since 2018 — although there are signs that this tide is turning in 2023. Retail theft has increased citywide and nationwide since the pandemic, and we must continue to work together to drive down shoplifting.

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RetailMinded

FEBRUARY 20, 2023

The retail landscape has changed drastically over the past few years as businesses continue to ride the wake of a subsiding pandemic. Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. Nearly 80% of U.S.

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Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Think food services, retail and personal and laundry services, for instance. Investing in Technology Crucial.

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Payment Services Small Business Retail Banking Operations 278

lateshipment

OCTOBER 16, 2020

A question that is largely on the minds of retailers and consumers alike. With COVID-19 still at large, consumers will be making difficult shopping choices and retailers will be scratching their heads for a strategy that will bring them a great sale. What are consumers planning? In 2019, holiday sales were up 4.1%

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Retail TouchPoints

MARCH 15, 2021

retail industry, as many consumers now solely rely on online shopping. Ecommerce sales increased by almost 20% in just the first three months of 2020 according to McKinsey, escalating ecommerce trends by the equivalent of 10 years. While retail ecommerce sales grew 27.6% Inclusion matters.

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Retail TouchPoints

JANUARY 11, 2021

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021.

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ROI Revolution

OCTOBER 19, 2020

Published October 19, 2020. After being postponed from July to October due to the coronavirus pandemic, Amazon Prime Day 2020 went off without a hitch. Digital Commerce 360 estimates that Amazon Prime Day 2020 sales hit $10.4 Amazon wasn’t the only retail giant that saw big wins over this year’s Prime Day period.

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Retail TouchPoints

JUNE 4, 2021

In particular, consumer expectations for contactless payment methods as a result of health and safety concerns during the pandemic are galvanizing retailers to integrate flexible, contactless payment options like voice payment technologies into their operations. that consumer spending fell by a record 16.4%

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Payment Services Payments Small Business Retail Technology 164

Retail TouchPoints

MARCH 9, 2021

As retailers shift more of their attention and dollars to digital content and community-building activities, livestreaming has moved into the spotlight. In 2020 alone, livestreaming generated $135 billion in Chinese ecommerce sales , but livestreaming in the U.S. consumers have tuned into a livestreaming event.

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Retail TouchPoints

JANUARY 29, 2021

billion , according to a survey by the National Retail Federation (NRF) and Prosper Insights & Analytics. The holiday may be serving as a form of release for pent-up consumers: nearly three-quarters ( 73% ) of shoppers celebrating Valentine’s Day this year feel it is important to do so given the current state of the pandemic.

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Department Stores Small Business Retail Consumer Other 306

Retail TouchPoints

MAY 23, 2022

After nearly a decade of underinvestment in its tech stack, FTD began making significant solution investments in early 2020 centered on its upgraded Mercury HQ (MHQ) solution. As Powell noted, 30 years ago, most gifting retail business relied on walk-in customers. How FTD is Easing Digital Adoption for Florists.

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Payment Services Small Business Retail Shopify Gifts 265

Retail TouchPoints

APRIL 21, 2021

The Channel grants retailers that advertise on Pinterest through Shopify access to Dynamic Retargeting, which enables them to re-engage with Pinners who have already expressed interest in their products on Pinterest. Many retailers are setting up shops on Pinterest, driven by last year’s explosion in ecommerce sales. million merchants.

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VTNS Solutions

APRIL 10, 2023

Are you curious about the state of small business in Connecticut. I have curated, vetted and listed an up to date stat on small businesses operating in connecticut. These statistics include every relevant piece of information on small businesses in 2023. during the 12-month period ending in April 2020.

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Small Business Retail Social Media Reference Operations 36

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world. Reflecting the growing?

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Retail TouchPoints

SEPTEMBER 18, 2020

Often, the real challenge involves getting the ear of retail gatekeepers and convincing them that the new product deserves shelf space. 25, small business owners can apply on Lowes.com/MakingItWithLowes. 25, small business owners can apply on Lowes.com/MakingItWithLowes. Through Sept. Through Sept. Daymond John.

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Retail TouchPoints

SEPTEMBER 30, 2021

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers.

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PayPal Merchant Services Small Business Retail Shipping Costs 249

ROI Revolution

JUNE 14, 2021

After an unprecedented move from July to October and alongside significant supply chain strain, Amazon Prime Day 2020 delivered $10.4 Amazon Prime Day 2020: ROI Client Trends. 51% of Digital Commerce 360’s top 100 online retailers had special sales on October 13. Non-Amazon retail sites in the U.S. billion in sales.

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Food and Beverages Small Business Retail Arts Events 78

ROI Revolution

NOVEMBER 4, 2020

Published September 14, 2020. Updated November 4, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Black Friday + Cyber Monday 2020 predictions.

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eCommerce Gifts Shipping Costs Small Business Retail 78

ROI Revolution

JANUARY 4, 2021

As we put 2020 behind us, marketers and executives aren’t leaving behind their concerns about COVID-19. Pandemic accelerates digital retail: Stats + trends. As social distancing protocols due to COVID-19 continue , many consumers are growing more and more to dislike standing in checkout lines. Published January 4, 2021.

eCommerce 78

eCommerce Payment Services Food and Beverages Small Business Retail 78

Retail TouchPoints

DECEMBER 3, 2020

Retailers and industry experts have been forecasting a 2020 holiday season dominated by ecommerce almost since the world started taking COVID-19 seriously, and results from “Cyber Weekend,” or BFCM (Black Friday/Cyber Monday), effectively made their case. Consumers spent $10.8 billion , a 15.1% over the 2019 holiday.

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Small Business Retail Mobile Travel Consumer 178

ROI Revolution

DECEMBER 2, 2020

Published September 14, 2020. Updated December 2, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Cyber Week 2020 stats. December 2 update.

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Retail TouchPoints

SEPTEMBER 21, 2020

During our annual 36|86 Festival in August, a panel of experts and founders across the retail industry came together (virtually) to address what trends and consumer habits have changed specifically, how they’ve adapted to serving customers, and what the outlook looks like for the future for small businesses, e-Commerce and logistics.

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Retail TouchPoints

FEBRUARY 19, 2021

Retailers across multiple verticals are taking concrete steps to diversify their merchandise mixes with products produced by women, Black people and other people of color. Each of the winners received marketing and mentoring support along with a place in the retailer’s merchandise mix. Tracee Ellis Ross. Big Find pitch session.

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ROI Revolution

DECEMBER 9, 2020

Published December 9, 2020. Black Friday 2020 foot traffic declined by 52% year-over-year, while Thanksgiving declined 95%. Black Friday 2020 foot traffic declined by 52% year-over-year, while Thanksgiving declined 95%. COVID-19 has accelerated many consumers’ shifts to direct-to-consumer (DTC or D2C) brands.

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eCommerce Social Media B2B Small Business Retail 78

ROI Revolution

OCTOBER 6, 2020

Published September 14, 2020. Updated October 6, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , this year has introduced a mix of obstacles and opportunities for all brands and retailers. Black Friday deals starting earlier than ever in 2020.

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Retail TouchPoints

JULY 7, 2020

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. E-Commerce spending has grown by more than 30% , cementing consumer expectations for flexibility, choice and convenience. As we move forward, these capabilities are critical for all retailers: Accept Contactless Payments.

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Merchant Services Payment Services Payments Small Business Retail 218

Payoneer

JUNE 12, 2023

How drop shipping from US suppliers helps small businesses Editor’s Note : This article is a guest post by Devon Funk, a freelancer at Spocket. Source : Oberlo Small Business Statistics In today’s business landscape, small businesses drive robust economic growth and job creation. Out of the 33.2

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Small Business Retail Payment Services Drop Ship Shipping Costs 26

Retail TouchPoints

JULY 27, 2020

COVID-19 has changed retail. Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Nowadays, the experience of browsing virtual re-creations of physical stores couldn’t be more important for consumers. Cybersecurity Finds Its Cheat Code.

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Payment Services eCommerce Small Business Retail Retail 193

Korona

JANUARY 11, 2022

The retail industry is booming like never before despite the turmoil caused by the COVID-19 pandemic. In fact, the National Retail Federation estimated that retail sales exceeded $4.44 In 2022, global retail sales are expected to reach $26.69 According to Score , small retail businesses, which account for 98.6%

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Retail TouchPoints

OCTOBER 21, 2021

In the world of ecommerce, Google is a bit of an anomaly: while a relatively minor player in the marketplace landscape compared to giants like Amazon and eBay , it is at the same time central to the shopping journeys of millions of consumers every day. We’re Not a Retailer, We’re Not a Marketplace’.

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Merchant Services Small Business Retail eCommerce Information 298

Retail TouchPoints

AUGUST 17, 2021

The home décor market saw significant growth in 2020 as consumers rushed to outfit their homes for remote working and learning. Although ResearchAndMarkets.com indicates that the global market for this category surpassed $641 billion in 2020 , that growth is poised to continue, moderately, over the next five years.

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Supplies Hobbies Small Business Retail Fulfillment 306

ROI Revolution

JANUARY 5, 2021

Published September 14, 2020. From the completely unexpected impacts of the coronavirus on ecommerce to the twists and turns of Amazon Prime Day 2020 , 2020 introduced a mix of obstacles and opportunities for all brands and retailers. Keep it bookmarked as your go-to resource for 2020 holiday ecommerce news!

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Retail TouchPoints

JANUARY 28, 2021

The additional 50,000+ seasonal and full-time retail associates builds on the more than 90,000 associates Lowe’s hired into permanent roles over the past year. The retailer reported a 30.4% increase in comparable sales from 2019 in Q3 2020 and a 106% increase in online sales. The retailer reported a 30.4% 150 million ?to

Small Business Retail 211

Small Business Retail Travel Improvements Apparel 211

RTP blog

AUGUST 31, 2018

By Jeff Wakefield, Verifone Building and growing a small business is both rewarding and daunting, particularly when pitted against big businesses with larger footprints, bigger budgets and more assets overall. It’s a classic David versus Goliath scenario. mPOS deployments saw 24% avg. months — avg.

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Merchant Services Payment Services Small Business Retail Retail 150

lateshipment

AUGUST 16, 2021

A sigh of relief for retailers and huge expectations for retailers towards the Holiday season as the eCommerce industry has looked good so far in 2021. However, with no such leash on the spending capacity, total US Holiday retail sales in 2021 are predicted to rise 2.7% billion, accounting for a record 18.9%

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Shipping Costs Shipping Marketing Small Business Retail 130

Profitero

OCTOBER 14, 2020

The retailer wants all consumers, Prime members or not, as part of its Alexa ecosystem so it can continue to sell them add-on products and services and increase their lifetime customer value. 2) Competing retailers tried to steal the show. 3) Small businesses played a larger role this year. In the U.S., In the U.K.,

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