Top 2020 Retail Challenges and How To Future-Proof for 2021
Retail TouchPoints
JANUARY 27, 2021
During the recent holiday season, most countries have experienced a second wave of the pandemic, and it was crunch time for retailers that aimed to win back profits lost and capitalize on the largest trends that defined 2020: Challenge 1: Slow Economic Growth. The use of conversational commerce on messaging platforms has accelerated in 2020.
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