Forrester eCommerce

MAY 11, 2021

Since its inception, Dell Technologies has had many achievements, of which it should be proud. However, the shifting technology industry is forcing Dell to adapt faster than ever, more than ever, and […].

Technology 312

Technology Marketing Information Management 312

Forrester eCommerce

DECEMBER 12, 2022

The roller coaster ride from 2021 continued into 2022, with new and unexpected twists and turns. Inflation cut off the flow of cash into sales technology companies, driving focus back to the fundamentals that established businesses rely on. In 2022, everything was the same but completely different.

Technology 354

Technology Operations Customer 354

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

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Customer Experience Shipping Costs eCommerce Improvements 237

ChannelAdvisor

JANUARY 21, 2021

That dedication is stronger than ever as we begin 2021. We’ve added nuggets of information on digital marketing, fulfillment, and general and multichannel e-commerce strategies, among other pointers, to help boost your perspective for what lies ahead. . Here’s a quick preview of what it includes. Seasonal Stuff. Industry Events.

eCommerce 105

eCommerce Multichannel Events Download 105

Groove

DECEMBER 23, 2020

The challenge for many businesses, however, is developing a mobile eCommerce strategy that makes sense for them. To help, we've outlined four mobile eCommerce trends to watch and included considerations for a successful mobile strategy. Mobile eCommerce Trends To Look Out For. Offer Native Mobile eCommerce Checkouts.

Mobile eCommerce 370

Mobile eCommerce Mobile eCommerce Social Media 370

Retail TouchPoints

APRIL 25, 2023

Retailers that prioritize ecommerce recognize that the end-to-end user experience is more important than ever. This year, 3D and AR adoption is expected to be one of the biggest trends for providing next-gen ecommerce experiences, especially for apparel and footwear brands looking to bring the physical world to digital shopping.

Technology 225

Technology eCommerce Shipping Costs Games 225

Forrester eCommerce

OCTOBER 15, 2020

Every autumn at Forrester, we look ahead to predict how we think the world will unfold in the coming year. It’s that time again now. The art of prediction isn’t new, and as Europeans, we’ve excelled in it for centuries. Millenia even. Kings and queens, chieftains and war leaders would consult the wise, hoping for […].

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Technology Arts Information Customer 537

Forrester eCommerce

DECEMBER 22, 2021

I began my latest career adventure with Forrester in November, 2021. The Forrester “Bold at Work” values will be core drivers for my research with the intent of enabling clients and technology vendors to also be “bold at work”. When did you join Forrester? Together, we’ll accomplish great things.

Technology 370

Technology Operations 370

Retail TouchPoints

MARCH 10, 2021

The global pandemic created by COVID-19 has accelerated the maturation of ecommerce businesses and has led to an increase in online sales. It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits.

Payment Services 267

Payment Services eCommerce Cryptocurrencies Digital Currency 267

Ecommerce Platforms

AUGUST 10, 2021

Ecommerce merchants, save the date! “Make it Big” is back with more ecommerce industry experts, legends, and thought leaders than ever before. Make it Big is the biggest virtual ecommerce conference of its nature that's on-demand and free. What will Participants of 2021 Make it Big Virtual Conference Learn?

eCommerce 211

eCommerce Merchant Services BigCommerce Payment Services 211

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% The ultimate approach that smart ecommerce companies follow in that regard is automation. The power of ecommerce automation is typically two-fold.

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eCommerce Payment Services Channel Social Media 355

Forrester eCommerce

JULY 8, 2021

Mobile World Congress 2021 (MWC21) took place between June 28 and July 1, 2021, after Mobile World Congress 2020 got canceled due to the pandemic. This was the first time attendees could get a sense of the global state of and the major trends in the telecommunications and technology sectors in the previous 18 months. […].

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Mobile Telecommunications Technology Customer 317

GetElastic

AUGUST 18, 2021

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. With the disruption of COVID-19, new trends have emerged, and the eCommerce landscape is transforming. Fears of mobile underperformance and establishment of a new medium. Prioritizing channels with larger contributors to current traffic.

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B2B eCommerce Payment Services Marketing 145

ChannelAdvisor

AUGUST 12, 2022

According to recent research by Digital Commerce 360 , collective sales on B2B marketplaces grew 130% year over year in 2021 to $56 billion, making them the fastest growing segment in B2B ecommerce. What strategies or technologies will help them overcome these challenges?

eCommerce 85

eCommerce B2B Shipping Costs Multichannel 85

Fabric Blog

FEBRUARY 25, 2021

E-commerce architects design and implement a commerce company’s front and backend technology stacks. They also document design ideas that are shared with business leaders, ensuring alignment between the e-commerce system and business goals. They monitor the systems and resolve any complex issues.

eCommerce 92

eCommerce Document Technology 92

Forrester eCommerce

OCTOBER 28, 2021

The US’s Energy Information Administration predicted in its International Energy Outlook 2021 report that if current policy and technology trends continue, global energy consumption and energy-related carbon dioxide emissions will increase through 2050 as […].

Technology 341

Technology Information Operations 341

Retail TouchPoints

AUGUST 30, 2022

In a bid to improve product discovery across shoppers’ digital commerce journeys, retailers have been investing heavily in personalization. According to a Forrester study, personalization ranked the highest among tech investments in 2021. Sarath Jarugula is the Chief Product and Technology Officer at Algonomy.

Consumer Electronics 264

Consumer Electronics Electronics eCommerce Consumer 264

Forrester eCommerce

OCTOBER 20, 2021

This year's top trends and technologies report weaves together a narrative that points towards ‘trust ecosystems, which by 2030, these trust ecosystems, not “big tech,” will rule markets. This years report organizes trends and technologies by three major themes that advance trust ecosystems.

Technology 195

Technology Marketing 195

Retail TouchPoints

SEPTEMBER 22, 2020

stores by the end of March 2021. Shoppers can access their items using a one-time barcode within an automated email notification sent after an associate fulfills their order. ” Lockers using Parcel Pending by Quadient technology are already available at stores in Charlotte, N.C., in Q1 and 35.1%

eCommerce 256

eCommerce Fulfillment Supplies Technology 256

Forrester eCommerce

OCTOBER 15, 2020

In 2021, we predict CIOs will act more locally when it comes to tech selection and develop better employee experiences. Learn more in our 2021 CIO predictions.

Information 488

Information Technology Customer 488

ChannelAdvisor

DECEMBER 21, 2021

As we close out this incredible year, we’re taking a quick look back at some of the most popular resources we provided in 2021. . In case you missed any, we’re listing our top 10 resources from 2021 below. Tip Sheet] Is It Time to Upgrade Your E-Commerce Software? Webinar] October 2021 Product Release.

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eCommerce Webinar eCommerce Software Fulfillment 130

Forrester eCommerce

OCTOBER 15, 2020

In 2021, European manufacturers will leverage emerging technology to accelerate the digital transformation efforts.

Technology 430

Technology Customer 430

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic.

eCommerce 98

eCommerce Shipping Costs Fulfillment Supplies 98

Forrester eCommerce

SEPTEMBER 29, 2021

The winners of the 2021 Forrester/InfoWorld Enterprise Architecture Awards show a close focus on business results with a particular eye to enabling innovation across the enterprise plus an agile approach to technology implementation. […].

Technology 370

Technology 370

Forrester eCommerce

OCTOBER 28, 2020

In 2021, Forrester predicts 30% of blockchain projects will make it into production with the majority of those run on enterprise platforms. Find out more in our 2021 blockchain predictions.

Technology 509

Technology Customer 509

365 Retail

DECEMBER 12, 2023

Luxury handbag restoration and preowned designer resale retailer, The Handbag Clinic has secured a significant capital injection to accelerate its growth in the UK and internationally, and drive the technological development of its ecommerce platform. million (FY23) and a firmly on-track forecast target of c£3million (FY24).

eCommerce 62

eCommerce Fashion eCommerce Platforms Technology 62

ChannelAdvisor

DECEMBER 22, 2021

But, as 2021 winds down, it’s time to think about the bigger picture and look at what we’ve seen and learned in e-commerce as we head into 2022. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic. We are seeing an accelerated adoption of e-commerce as an effect of the pandemic.

eCommerce 94

eCommerce Shipping Costs Fulfillment Supplies 94

Forrester eCommerce

OCTOBER 27, 2020

In 2021, more firms will leverage edge computing technology as a way to accelerate recovery out of the pandemic. Find out more in our 2021 edge computing predictions.

Technology 292

Technology Customer 292

ChannelAdvisor

JUNE 2, 2021

While there was a wide variety of topics covered at this year’s event, we focus in this post on those related to e-commerce. He also spoke to Google’s new integrations with Shopify, Woo Commerce, Square and GoDaddy that allow merchants to show their inventory across Google surfaces for free, and in just a few minutes. .

eCommerce 98

eCommerce Merchant Services Marketing Payment Services 98

lateshipment

MAY 5, 2021

New small business owners find it difficult to understand why their eCommerce businesses grow slowly. During the course of this article, you’ll learn ten expert tips to boost your eCommerce store’s website engagement. For eCommerce websites, the hierarchical model is the most suitable option. Thus, optimizing the sales cycle.

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eCommerce Social Media Shipping Costs Reference 130

Omniconvert

OCTOBER 16, 2019

According to Oberlo, almost two billion people shop online, and by 2021, it is predicted that this number will rise to a whopping 2.14 Without question, technology and digitalization are taking over our world today.

eCommerce 113

eCommerce Marketing Blog Technology 113

ChannelAdvisor

DECEMBER 19, 2020

There’s no doubt the e-commerce industry will continue to evolve in 2021, but there are some trends that will continue to remain front and center. So before you begin to seek an entirely new approach for 2021, it pays to take a look back at the most popular strategies from 2020. 3: A Guide to E-Commerce for Brands.

eCommerce 105

eCommerce Fulfillment Webinar Shipping 105

Forrester eCommerce

OCTOBER 29, 2020

Employee experience in 2021 will be defined by long-term remote work and crisis management. Success will depend on the strength of an organization's employee experience strategy and technology investments. Learn more.

Technology 370

Technology Management Customer 370

Groove

JANUARY 8, 2021

With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021. eCommerce Returns Are Forecasted To Reach A Record High. How To Face High eCommerce Return Rates.

eCommerce 363

eCommerce Fulfillment Subscription Consumer 363

Retail TouchPoints

JUNE 7, 2023

Sensory Enabling Technologies (SETs) enable consumers to feel textures, smell and even perceive the taste of a product. retailers could increase revenue by focusing on their ecommerce content. trillion worldwide in 2021 and are predicted to see a growth rate of 50% over the following four years. 74% of U.S. virtual reality).

Technology 251

Technology Retail Customer Experience Presentation 251

Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. So how can one aspect of ecommerce be so universally reviled — and yet be poised to grow ? He has nearly 20 years of experience in ecommerce technology and logistics.

eCommerce 301

eCommerce Shipping Costs Gifts Merchant Services 301

Forrester eCommerce

JANUARY 12, 2021

^CLICK IMAGE FOR FULL SCREEN^ The channel software stack comprises a group of technologies that help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incent, co-sell with, manage, measure, and report on partners.

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Channel Technology Management Customer Experience 545