Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Additionally, 66% of retail executives who responded to design:retail’s survey indicated that they spent time and capital updating the fronts of their stores to accommodate in-store pickup experiences.

Fulfillment 280

Fulfillment Vend Operations Technology 280

Retail TouchPoints

JULY 10, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

eCommerce 155

eCommerce Merchant Services Retail Customer Experience 155

Retail TouchPoints

AUGUST 23, 2023

There’s no doubt the technology can bring tremendous benefits, such as allowing more customers to pay at the same time, thus reducing wait times without having to staff additional cashier stations. Moreover, customers seem very receptive to self-checkout, with 73% noting that it feels much faster than a traditional cashier.

Information 239

Information Payment Services Customer Management 239

Retail TouchPoints

APRIL 13, 2022

This greatly expands the reach of the cryptocurrency to consumers, moving it beyond something that’s only used by tech enthusiasts or industry professionals. billion by 2030, a number that’s likely conservative as well-known retailers expand their footprint into this space. Understand and advocate cryptocurrency.

Cryptocurrencies 241

Cryptocurrencies Payment Services Retail Payments 241

Retail TouchPoints

MAY 31, 2022

But just like those other technologies, 5G is less a specific solution and more of an enabler. Then in 2019, 5G entered the scene (in case you were wondering, 6G is predicted to arrive around 2030). “5G a retail store] with their own custom networks. 5G is the talk of the town these days — up there with Web3 and the metaverse.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

ESW

MARCH 29, 2023

Here is a look at how luxury brands are adapting and evolving to meet consumer demands. Many brands felt that an online platform would diminish the customer experience and brand reputation, so they stuck with what they knew best — physical storefronts. So, which luxury brands are the most trustworthy in the eyes of consumers?

Fashion 78

Fashion Games Consumer Technology 78

Retail TouchPoints

OCTOBER 18, 2022

(AEO) has invested heavily in winning the hearts, minds and dollars of Gen Z consumers. From Roblox to Snap, the retailer is dedicated to not just being where this consumer is but also creating compelling experiences that drive engagement. RTP: What roles do mental health and wellness play in your ESG strategy?

Consumer 266

Consumer Operations Improvements Retail 266

GetElastic

JANUARY 5, 2023

Brands that have bent to these platform constraints suffer from clunky, disjointed customer experiences, or worse yet, boring cookie-cutter, undifferentiated commerce experiences (is there even a brand here?). As a result, we’ve seen D2C companies try all sorts of strategies to reach customers where they are. went away?

Social Media 78

Social Media Channel Shopify Fulfillment 78

iVend

APRIL 9, 2024

compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Electronics Payment Services Point of Sale 52

iVend

MARCH 20, 2024

compound annual growth rate between then and 2030 **. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies. Shoppers are more engaged and have a better customer experience in the store.

POS 52

POS Mobile Payment Services Point of Sale 52

PFS

JANUARY 23, 2020

Over the past decade, we have seen this sector move to a primarily online function and innovate to meet the needs of an ever-shifting assortment of consumers. Despite these unknowns, one thing has become apparent: Consumers are continuing to shop more and more. Shifting Consumer Behaviors. The retail industry is changing, fast.

Merchant Services 59

Merchant Services Retail Consumer Social Media 59

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. DoorDash.

eCommerce 92

eCommerce Food and Beverages Fulfillment Consumer 92

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. 69% of B2B buyers are willing to pay more for a personalized experience.

B2B 146

B2B eCommerce Customer SEO 146

Retail TouchPoints

FEBRUARY 8, 2021

It is cutthroat, competitive and fast-moving, and that means it is also often a great showcase for other industries to see how the latest trends in technology are transforming customer expectations. Over the last decade, the relationships between customers and brands changed dramatically.

Customer 130

Customer Retail eCommerce Subscription 130

ChannelAdvisor

AUGUST 29, 2022

With a focus on speed and convenience for the consumer, quick commerce is typically centered around smaller quantities of products, ranging from food, beverage, toiletries, pharmaceuticals and more. Other retailers are choosing instead to partner with technology companies to create dedicated apps for consumers. DoorDash.

eCommerce 59

eCommerce Food and Beverages Fulfillment Consumer 59

Retail TouchPoints

FEBRUARY 24, 2023

from 2022 to 2030, which makes now an important time to bring in new customers and secure longtime loyalists. “Our enterprise tech stack is consumer centric,” said Scott Saeger, CIO of GNC in an interview with Retail TouchPoints. GNC’s executives realize how vital this is to their current and future business.

Customer 267

Customer Recommendation Technology Information 267

Retail TouchPoints

MAY 9, 2023

Most notably, the brand has implemented firmer ESG goals, committing to reducing absolute greenhouse gas (GHG) emissions across its entire value chain 25% by 2030. Several projects are in motion, including SHEIN Exchange, a peer-to-peer resale platform that allows customers to sell their “pre-loved” SHEIN items.

Fashion 262

Fashion Fulfillment Apparel Order Fulfillment 262

Retail TouchPoints

FEBRUARY 11, 2021

We’re going to skip any in-depth discussion of consumers’ ever-warming embrace of online shopping because it feels more “established than trending,” and because with limited space we want to cover what we believe are more intriguing developments for supply chain professionals. Spending Up on Reverse Logistics Technologies.

Payment Services 228

Payment Services Retail Supplies Fulfillment 228

iVend

DECEMBER 7, 2022

For the holiday season 2022, consumers look set to continue their love affair with ecommerce solutions and online shopping. Unless, that is, savvy retailers can get one step ahead with a retail strategy that offers alternative purchases in a personalised customer experience. Read how we could help you to maximise sales.

eCommerce 97

eCommerce Retail Customer Experience Gifts 97

Ecommerce Platforms

JANUARY 4, 2023

The best headless ecommerce platforms are rapidly grabbing the attention of business owners looking to stand out from the crowd with unique customer shopping experiences. As the commerce world continues to evolve, consumers are looking for ever-more flexible and unique interactions online. commerce, Gatsby.JS for Vue developers.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

Ecommerce Platforms

APRIL 5, 2023

However, up to the year of 2030, the marketplace is expected to grow at a CAGR of 38.1%, leading to an expected value of 1,597.1 There are numerous factors driving this growth, from an increased demand in business landscape for meaningful customer insights, to rapid digital transformation. IDC ) By 2030, AI will contribute $15.7

Improvements 104

Improvements Technology Customer Experience Marketing 104