Forrester eCommerce

AUGUST 4, 2023

The fundamental business needs of storing, processing, and accessing data are complicated by ongoing cloud migration, growing data variety and volumes, demand for real-time everything, and ever-expanding regulatory and compliance mandates. Data management – which includes data ingestion, […]

Management 195

Management Customer Data Technology Customer 195

Retail TouchPoints

MARCH 15, 2024

Many companies can track their own digital shelf data, allowing them to align products across platforms, perform A/B testing and improve inventory management. Opportunities for digital shelf optimization heavily depend on the changes on competitors’ shelves and how customers react to them. How can Web Scraping Help?

Telecommunications 250

Telecommunications eCommerce Platforms Games eCommerce 250

Algopix

JULY 13, 2023

In today’s competitive online marketplace, effectively managing customer relationships is crucial for the success of any eCommerce business. What Is a Customer Relationship Management System? This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

Retail TouchPoints

MARCH 9, 2022

The rest are at risk of losing customer loyalty, brand affinity and revenue. A recent study found that 83% of retailers say they cannot leverage customer data to its full potential. So how do retailers regain the power of their data? Human analysis alone is no longer the answer. Decluttering the AI Landscape.

Retail 303

Retail Customer Data Customer Experience Social Media 303

Retail TouchPoints

OCTOBER 18, 2023

Here are five ways data analytics can assist in the fight against returns fraud: Pattern recognition and anomaly detection: Data analytics can analyze vast amounts of transaction, inventory and customer data to establish normal shopping patterns and behaviors.

Payment Services 255

Payment Services Shipping Costs Payments Shipping 255

Optimizely

JUNE 24, 2020

His content expertise helps clients scale both organic and paid traffic acquisition through online advertisement strategies and on-page content management. It’s an immediate concern for any of our clients, regardless of their product or provided service, location, competition or size: understanding their customers.

Customer 195

Customer eCommerce Customer Data Social Media 195

Retail TouchPoints

FEBRUARY 15, 2023

and all of those have a data and analytics element, which is what we’re helping them figure out.” AI.Retail doesn’t replace “execution systems” like a customer data platform (CDP), pricing system or assortment planning tool; instead, it helps retailers feed better information into those systems, explained Standish.

Merchant Services 282

Merchant Services Supplies Retail Customer Data 282

Store Growers

MAY 15, 2023

In this piece, we’ll review the latest upgrade to Google Ads audience manager. We’ll run through the main options for handling audiences with the interface: the layout of menus and buttons, where to follow data, and practical tips on optimizing audience segments once you interpret data from the Audience manager.

Management 91

Management Definition Presentation Outdoor 91

iVend

AUGUST 6, 2023

Artificial Intelligence (AI) is increasingly playing a role too: the sheer quantity of data can make human analysis inefficient, compared to a machine’s superior capabilities when it comes to retail analytics +. What data can your retail POS software track?

POS 81

POS Point of Sale Retail Multi-channel 81

Algopix

JULY 24, 2023

In the fast-paced world of eCommerce, managing orders efficiently is crucial to the success of any online business. This is where Order Management Systems (OMS) come into play. What are Order Management Systems? It improves efficiency, reduces errors, enhances customer satisfaction, and allows businesses to scale seamlessly.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Retail TouchPoints

AUGUST 10, 2022

According to the Uptime Institute’s 2022 Outage Analysis, more than 60% of outages reported in the time covered resulted in at least $100,000 in total losses, up from 39% in 2019. Remote monitoring and predictive analytics : Advancements in connectivity have increased expectations for secure, real-time access to retail system data.

Small Business Retail 283

Small Business Retail Retail Telecommunications Events 283

Wiser

JUNE 13, 2023

For businesses of all sizes, the ability to accurately track and manage pricing is essential for success. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors. The fact is that this method can be time-consuming, and manual data entry creates more opportunities for errors.

Management 158

Management Consumer Information Marketing 158

Retail TouchPoints

AUGUST 29, 2023

Creating a competitive advantage in personalization is based on a company’s ability to capture, analyze and use personalized customer data, as well as understand, customize and optimize the customer journey, all at scale. Unify customer data and insights: We know customer data is critical for personalization.

Multi-channel 233

Multi-channel Retail Customer Experience Customer Data 233

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. You need a multi-level approach that considers closed stores, new stores and departments, and comparative analysis. These are important details.

Operations 59

Operations Management Retail Customer Retention 59

Retail TouchPoints

MAY 3, 2023

In this case, we used ID-POS data, which bypasses all the challenges of third-party data as an abundant and rich first-party data source. Let’s dive straight into it and unriddle the mystery of creating modern, highly personalized customer experiences while increasing performance in the cookieless future. “By

POS 249

POS Customer Experience Customer Technology 249

Retail TouchPoints

JULY 28, 2020

Data will come from the 6th edition of the Salesforce State of Marketing report, which surveyed nearly 7,000 global marketing executives. In the previous edition of the State of Marketing Report, the median number of customer data sources for marketers was projected to jump from 10 in 2017 to 15 in 2019 — a 50% increase in just two years.

Webinar 226

Webinar Consumer Marketing Consumer Goods 226

GetElastic

MARCH 12, 2019

After all, AI can quickly analyze extensive amounts of customer data to identify emerging fraud patterns. That said, there are several circumstances where AI alone will not be sufficient to manage ecommerce fraud and may even prevent businesses from maximizing sales. It’s time-consuming, it’s challenging, and it’s expensive.

Management 139

Management Shipping Costs eCommerce Merchant Services 139

Retail TouchPoints

AUGUST 11, 2021

Here are some important steps that organizations can take to focus on securing customer information to become compliant: Complete a gap analysis. A comprehensive gap analysis incorporates a detailed discovery of any cardholder details hiding in storage locations across the entire network.

Payment Services 264

Payment Services Retail Electronics Information 264

CPC Strategy

APRIL 25, 2024

Advertisers cannot access Amazon’s Advertising event-level data, so aggregating over this minimum number really allows us to understand the paths while still protecting that customer data.” Gateway ASIN Analysis: Learn which ASINs are most effective at driving new-to-brand customers when featured in your ad creative.

Marketing 67

Marketing Subscription Blog Events 67

Algopix

DECEMBER 2, 2020

Artificial intelligence thankfully goes beyond eCommerce catalog management and helps businesses provide a seamless experience across the board, whether it’s online or in-store. AI advancements in retail catalog optimization are here to help by eliminating human error and improving the usability of customer data.

Customer Experience 78

Customer Experience Improvements Management Customer 78

Sailthru

NOVEMBER 19, 2019

For the past several years, Forrester has published the Forrester Cross Channel Campaign Management Wave, their analysis of marketing technology vendors based on current offering and strategy in this field. In our view, Forrester’s analysis illustrates how consumers’ expectations are evolving.

Channel 74

Channel Management B2C Reference 74

Retail TouchPoints

FEBRUARY 2, 2022

Many retailers are worried that they don’t have all the data at their fingertips, like product data, customer data, transactional data, when items sold, on what device and more. Everyone starts somewhere, and it’s OK wherever you are at in your data journey.

Retail 236

Retail Recommendation Outdoor Customer Data 236

Fabric

MAY 2, 2023

For instance, many e-commerce organizations control a large number of independent platforms that keep their data in a separate database. Examples of these platforms include order management systems (OMS), product information management (PIM) platforms, pricing and promotions engines, cart and checkout services, and account platforms.

eCommerce 246

eCommerce Payment Services Information eCommerce Technology 246

Retail TouchPoints

JULY 24, 2023

This data-driven approach to personalization is especially important for local and regional retailers that are fighting an uphill battle against larger retail corporations like Walmart, Amazon or Target. To determine which method will work best for each consumer, retailers must pay close attention to customer data.

Small Business Retail 233

Small Business Retail Marketing Retail Social Media 233

ESW

OCTOBER 21, 2019

By offering them for free, however, J.Crew will also get access to much more customer data than if it charged customers to join its program. This data can be almost as valuable as the additional revenue, George-Parkin says. At the same time, it won’t work for every brand.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

AI algorithms analyze customer data to understand preferences, behavior, and purchase history. By analyzing historical sales data, seasonality, and external factors such as weather and social trends, AI algorithms can help businesses make informed decisions about inventory management, pricing, and marketing strategies.

Marketing 95

Marketing Retail Customer Loyalty Games 95

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 26, 2019

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. You need a multi-level approach that considers closed stores, new stores and departments, and comparative analysis. These are important details.

Operations 40

Operations Management Retail Customer Retention 40

Retail TouchPoints

AUGUST 9, 2021

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. Goldfarb holds an A.B.

Customer 299

Customer Multi-channel B2C Omnichannel 299

Dynamic Action

JUNE 5, 2023

Gartner emphasizes the need for a departure from traditional retail operations to create a customer-centric assortment. Democratizing access to customer data enables better alignment and informed decision-making across cross-functional teams. Traditional retail has usually operated in silos.

Customer 62

Customer Retail Customer Data Merchant Services 62

Optimizely

NOVEMBER 16, 2017

However, data has proliferated as quickly as your marketing tools have. When every single platform is collecting data, things can get messy, fast. If you manage to pull together all of your customer data, you can gain really powerful insights into what marketing tactics work and what don’t. Ecommerce platform.

B2C 150

B2C Marketing Customer Data eCommerce Marketing 150

Dynamic Action

AUGUST 11, 2023

With access to insights from visual merchandising tools, on-demand reports, accessible metrics and customer data insights, you will be equipped with the tools to build a visual and personalized “trading opportunity calendar.” With recommended actions, moments that matter to your customer become clear much more quickly.

Customer 62

Customer Customer Data Recommendation Demo 62

Groove

MARCH 3, 2022

Data-driven decision making involves businesses taking advantage of the statistics, metrics and data that they have available to direct their business decisions. Utilizing business intelligence metrics based on company and customer data allows businesses of all kinds to make smarter decisions internally and externally.

Merchant Services 195

Merchant Services Subscription eCommerce Reference 195

Retail TouchPoints

OCTOBER 27, 2021

Like any model, the utility of Shapley values in retail marketing rests on a business’ data infrastructure. The neural network can thus learn from the historical data and estimate the probability of conversion for all existing combinations of touch points and sequences of interaction across the entire customer journey.

Multi-channel 297

Multi-channel Games Retail Social Media 297

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In this blog, we’ll explore the latest trends and challenges related to executing customer loyalty programs in the retail industry and provide insights on how retailers can manage them to drive business growth. Conclusion The retail landscape is constantly evolving, and customer loyalty programs are no exception.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

RetailMinded

MARCH 16, 2024

Retailers are discovering that AI can do more than just data analysis. It’s time to harness AI in ways that directly enhance operational efficiency and customer interaction. Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function.

Retail 98

Retail Point of Sale Operations Technology 98

Algopix

NOVEMBER 12, 2023

We will explore how this technology has revolutionized the way businesses interact with their customers and manage their operations. Higher Conversion Rates: Timely alerts about price drops or back-in-stock items can encourage customers to make immediate purchases.

Information 93

Information Customer Experience Technology eCommerce 93

Algopix

JULY 22, 2023

Understanding Analytics and Reporting Tools for eCommerce Analytics and reporting tools for eCommerce are software solutions that allow businesses to collect, analyze, and interpret data related to their online store’s performance. This information helps identify areas for improvement and optimization.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99