Exclusive Q&A: At J.Jill, #Customerobsessed is Much More Than a Hashtag
Retail TouchPoints
FEBRUARY 16, 2024
J.Jill has achieved levels of customer loyalty that other retailers can only aspire to. The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years.
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