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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions. 2 www.digitalcommerce360.com/article/quarterly-online-sales.

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10 Social Media Tips for Restaurant Marketing

Kissmetrics

If you own a restaurant and aren’t leveraging social media, you are missing out. This article will help you understand how to use your existing resources and create a strategic restaurant marketing plan to grow your digital reach. This is an excellent opportunity for you, as a business owner, to reach out and solve their problem.

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6 Timely SEO Strategies and Resources for Voice Search

Kissmetrics

Are you missing out on traffic because people aren’t searching the way you think they are? This update and other previous ones have changed SEO, taking the focus away from keywords (in the early days, people would simply stuff keywords into their articles) and much more toward user experience. 6 Ways to Optimize for Voice Search.

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What Google’s Product Review Update Means for Your Ecommerce Site

Kissmetrics

A Trustpilot study shows 9 out of 10 users prefer reading product reviews before shopping online. In fact, a BrightLocal study shows nearly 80 percent of users trust online product reviews as much as they value personal product recommendations from friends and family. 5 Tips for High-Quality Product Reviews. What will I do?

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The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback

RTP blog

An article that appeared in the Australian Business Review titled, “ Woolies finally reclaims supermarket title ,” suggests the supermarket chain’s responsiveness and persistence paid off. Starbucks is another excellent example of a retailer that’s winning by listening carefully to customer feedback and responding accordingly.

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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Hopefully, by the end of this article, you’ll be better able to choose the right software for your business. billion in 2030.

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AI Google Ads Copywriting: Boost Conversions Like Never Before

Store Growers

So, if you’re not into the Google ads game, you’re missing out on many potential site visitors. AI tools produce unique content much faster than humans, so they’re an excellent asset for copywriters with many deadlines or large workload. They need about one minute to produce an entire article. On average, humans need 2.5