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Chase Launches Retail Media Network; Air Canada and Whataburger Among First Set of Clients

Retail TouchPoints

Chase Bank has launched a digital media business that “combines the scale and audience of a retail media network with the exclusive advantages of Chase’s first-party financial data, institutional credibility and precise targeting capabilities,” according to a company statement.

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Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

If a customer goes into a bank, for example, the simple transaction would be to make a deposit or open an account — something that can now easily be done through technology. But when you go a bit deeper, what are the real pain points that a customer has?

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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

For many banks, neobanks and non-financial businesses coming up against new risks and obstacles to growth, there is a golden opportunity right in front of them. The Ever-Present Challenges of Compliance We’re all living in a very different world from the days when financial services were only offered by large banks.

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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

A Company’s Obligation to Securing its Own Systems On top of data privacy, companies must demonstrate a commitment to maintaining multiple layers of security to protect their customersdata from threat actors. For many companies, it is not a matter of “if” there is a data breach, but when.

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Checkout-less Shopping: Faster Payments, Smarter Customer Data

GetElastic

The data is synced with the handheld device, and when sensors (and face recognition) confirm you’ve left, the items are added up like in any other online shopping cart. You are charged based on your preset payment preference, whether that’s a credit card, PayPal, Apple Pay or bank account. Skip the supermarket lines.

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Checkout-less Shopping: Faster Payments, Smarter Customer Data

GetElastic

The data is synced with the handheld device, and when sensors (and face recognition) confirm you’ve left, the items are added up like in any other online shopping cart. You are charged based on your preset payment preference, whether that’s a credit card, PayPal, Apple Pay or bank account. Skip the supermarket lines.

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Why is Apple Jumping on the BNPL Train During Turbulent Times?

Retail TouchPoints

From retail giants such as Amazon and Walmart to banks like Citizens Bank and Citi, we have seen multiple players enter the BNPL space. And what’s more, having its own installment payment service will allow Apple to understand its customers better: BNPL is a rich source of customer data and insight into consumer behavior.