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Rewards Case Study: Sephora’s Beauty Insider

Smile.io

Blog Jonathan Roque Instead of using points for a discount, Beauty Insider members can also use their points to claim more beauty products at the Rewards Bazaar or to make a charitable donation. They also use your past purchase history to recommend new products making personalization available to new and existing customers, alike.

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eCommerce Customer Retention study. Key findings.

Omniconvert

In a previous blog post, I started telling you about how we practice what we preach. In the sense that we actually go outside and talk to our customers. While at Magento Live Europe 2018, Valentin realized it’s a good opportunity to validate his customer retention hypothesis with the eCommerce professionals onsite.

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Rewards Case Study: tarte perks

Smile.io

So how did this company build such a loyal following of customers surrounded by so many competitors? Tarte's community-building strategy is a large piece of the brand’s loyalty puzzle, with their customer retention program, tarte perks helping the cause. Blog Beth Foster 3. Blog Gabrielle Policella 3.

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Rewards Case Study: DICK'S Sporting Goods and Nike Team Up on Customer Loyalty

Smile.io

Why You Need to Reward Your First Customers Right Away In uncertain times, loyal customers can mean everything to your business.Establishing a strong brand community from the get-go with your first customersis not only great for sustainable growth[[link] but can also solidify loya… The Smile.io I took a moment to consider … The Smile.io

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The Otter journey in eCommerce Customer Retention

Omniconvert

For me, the Otter story started almost a year ago when I joined Valentin and Cristi Movila (eCommerce Director at Otter Shoes) in one of their initial talks about customer retention. At that time they were thinking of ways to use the raw data they have to differentiate and treat customers better and according to their needs.

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Omni x Otter – Ep 1 – Why focus on customer retention?

Omniconvert

We spent the last couple of months trying to understand customer retention, how important this is for an eCommerce and the strategies used. We also looked at thought leaders and read papers and ebooks and articles talking about retention. appeared first on eCommerce Growth Blog.

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Getting Started with Behavioral Email Marketing

Kissmetrics

You can also send out targeted messages, for example, when a customer: Submits a form to download your white paper, video, case study or other free item. Behavioral marketing is designed to act on those choices with the kind of engagement that increases conversion rates, grows profits , and vastly improves customer retention.

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