Smile.io

AUGUST 23, 2023

From implementing a Shopify app that captures reviews to an app that allows you to provide subscriptions to your customers, to apps that help with post-purchase offers, loyalty, SEO, and everything in between, ecommerce apps are a vital part of your business. Mailchimp Recharge 1. Skio and Smile.io Skio and Smile.io

Shopify 64

Shopify Subscription Merchant Services eCommerce 64

FastSpring

OCTOBER 13, 2020

As a digital business, having personal, real-time training with each of your customers is not a scalable option. But you may want to consider giving your customers access to instructional content—videos, step-by-step instructions, helpful blog posts, etc.—to Use Social Media to Foster a Community with Your Customers.

Customer Retention 148

Customer Retention Customer Payment Services Subscription 148

ESW

APRIL 3, 2023

Brands have to have products and marketing that speak to the target customer and align with the customer’s emotions and values. To bring it all together and create a truly excellent customer experience, brands and retailers need to have the right technology in place.

Channel 78

Channel Customer Loyalty Social Media Customer Experience 78

Ecommerce Platforms

FEBRUARY 25, 2019

This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. The subscription industry has grown by more than 100% in the last five years. Subscription management. Customer experience.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Groove

FEBRUARY 11, 2019

We specifically outline abandoned cart strategies in a related blog, but in general, we highly recommend this hack because it is proven to increase conversion and drive revenue. Although discounts and promotions help increase customer acquisition and drive customer loyalty, overusing discounts can reduce profitability.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

lateshipment

MAY 21, 2021

Since 60% of customers say email is their preferred promotion channel, sending a surprise email with freebies, discounts will serve as an even more powerful retention incentive. Such offers also help you give a much-needed nudge to customers sitting on the fence. Create a customer loyalty program. Wrapping Up!

Customer Retention 130

Customer Retention eCommerce Customer Social Media 130

GetElastic

APRIL 2, 2019

In September 2017, T-Mobile announced that it would include a free Netflix subscription for family plan members. While on the surface this might seem to be just a promotion, it highlights how T-Mobile can layer on additional services into a bundle that customers actually want,” said BTIG research analyst Walter Piecyk.

Telecommunications 167

Telecommunications Payment Services Omnichannel Customer Experience 167

Smile.io

JULY 25, 2023

All loyalty program types are effective when you pick the correct type and put the work in. Along with marketing your loyalty program, there are several things you can do to add excitement to the customer loyalty experience from custom earning actions to time-based bonus points events.

eCommerce 59

eCommerce Jewelry Omnichannel Social Media 59

RetailMinded

FEBRUARY 18, 2023

In this post, we shall share the top 8 tips to encourage customers into making repeat purchases. 8 Tips to Drive Repeat Sales to Your Retail Business Create a Subscription Model Subscription-based businesses are currently on the rise. It develops a strong bond of trust with your customers and strengthens customer relationships.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Smile.io

AUGUST 30, 2023

” With a brand focused on simplicity, it’s only natural that its customer experience is just as seamless. Layering ecommerce apps for a glowing customer experience With nearly 150K Instagram followers , Dr. Sam’s has built a strong community of customers who value the no-nonsense approach to skin.

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

GetElastic

FEBRUARY 26, 2019

In Forbes magazine , Ashwin Ramasamy, Co-Founder of PipeCandy dissects the tech based predictions for retail in 2019 with interesting results: “Nearly 40% of consumers who use subscription services cancel their subscriptions within a year of subscribing as the novelty wears out.

Retail 141

Retail Subscription Technology Magazine 141

Smile.io

JULY 7, 2023

Loyalty Landscape: If Your Business Can’t Survive Without Ads, it’s Dead What would happen if you turned off all your ads? Blog Mike Rossi 2. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Jonathan Roque 4.

Customer Retention 85

Customer Retention Blog Customer Experience Jewelry 85

Liveintent

JANUARY 11, 2021

But its acquisition of Kustomer proves how much the social media platform understands the power of email in building customer loyalty and engagement. The post What Facebook and Salesforce’s recent acquisitions mean for email appeared first on LiveIntent Blog. ” Channel diversification is important.

Social Media 71

Social Media Channel Customer Loyalty Subscription 71

Smile.io

AUGUST 1, 2022

Blog Jonathan Roque The result? Happier customers. Pro-tip: Two-way communication channels are the perfect place to ask repeat customers for their feedback. Ask customers how the product can be improved and what your brand can do to give them a better user experience. Blog Gabrielle Policella 4.

Merchant Services 73

Merchant Services Marketing Payment Services Omnichannel 73

ESW

NOVEMBER 14, 2023

Existing customers: Of course, regular shoppers are always a good audience to target with a sale. Consider this audience if your objective is to drive customer loyalty and value in the life cycle. Insiders: This audience is a good choice for ecommerce shops that have a subscription or membership.

Payment Services 88

Payment Services Payments Events Social Media 88

Smile.io

OCTOBER 22, 2021

Giving your customers actual proof of your product’s quality is a great way to build trust and authenticity in their mind. One of the best ways to deliver a memorable customer experience is with effective branding, and this is something Snow does extremely well. Now, I’m going … The Smile.io

Social Media 77

Social Media Customer Loyalty Subscription Blog 77

Korona

SEPTEMBER 22, 2022

Check out this blog to learn about the future of cloud-based POS systems. Streamline your customer experience with personalized offers. Streamline Your Customer Experience With Personalized Offers. Running a retail store , whether online or physical, means you have a lot of data, usually related to customers.

POS 52

POS Payment Services Point of Sale Payments 52

Smile.io

SEPTEMBER 8, 2021

The Book Bundle enhances their customer experience even more by integrating reviews from Goodreads.com on their product pages. This allows customers to gain other people’s perspectives to influence their decision. Eco Kids Planet is a subscription-based magazine brand geared towards children. Blog Gabrielle Policella 4.

Books 81

Books Magazine Gifts Accessories 81

Smile.io

MAY 15, 2023

What is a Repeat Customer and Why are they Profitable? We all know that repeat customers are more profitable. We go over how much your repeat customers are worth! Blog Jonathan Roque Impulse shoppers are receptive to recommendations and are always looking for their next exciting purchase. But just how profitable are they?

Shipping Costs 79

Shipping Costs Arts Blog Social Media 79

GetElastic

OCTOBER 21, 2022

These experts are great sources of information on all things eCommerce related and we think are worth your follow or subscription to their content for staying up-to-date with the latest eCommerce trends. His blogs, training courses, SEO insights and active Twitter are great resources for any modern digital marketer.

eCommerce 113

eCommerce B2B Social Media Multi-channel 113

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Blog Gabrielle Policella While all of our merchants blew us away last year, there were a few that stood out because of their innovative programs, impressive metrics, or beautifully branding.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

Smile.io

MAY 19, 2022

Not only is there monetary value here, but there is also the value-added content that enhances the customer experience.   Why we love it: It uses loyalty program data to effectively segment VIP program members. The personalized rewards balance footer is a great way to encourage further loyalty program engagement.

Customer Loyalty 57

Customer Loyalty Gifts Blog Marketing 57

Omnisend

JANUARY 24, 2022

With BigCommerce, you’ll get a drag-and-drop editor and built-in mobile optimization to streamline the customer experience on smartphones and tablets. For example, while every paid BigCommerce subscription includes hosting, you’ll need to work out your own hosting arrangement if you decide to go with Magento Open Source.

Magento 78

Magento BigCommerce Payment Services Payments 78

Ecommerce Platforms

OCTOBER 4, 2022

Build customer loyalty with multi-tier reward systems. These give users more incentive to engage with your store by offering higher discounts to those customers with a higher score. Lastly, for a smoother, more convenient customer experience, shoppers can also log into your online store using their Facebook accounts.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Omnisend

APRIL 15, 2021

Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. By incorporating loyalty programs into different touchpoints such as emails and social media, you can increase engagement and improve customer experience.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Retail TouchPoints

JUNE 2, 2022

By taking a closer look at thriving brand communities, retailers can learn how to develop ones of their own that drive loyalty and a better customer experience. Tom Caporaso is the CEO of Clarus Commerce , a leading provider of customizable end-to-end loyalty solutions. What thriving brand communities look like.

Customer Loyalty 278

Customer Loyalty Customer Events Consumer 278

Smile.io

JULY 21, 2023

These customers crave the elite, first-class feelings that accompany a VIP program as well as the beauty products themselves. 7 Outstanding Examples of VIP Programs No matter the industry, VIP programs help enhance the customer experience. The Truth Behind Loyalty Led Growth Is a loyalty program really going to help my business?”

Customer Retention 63

Customer Retention Reference Customer Merchant Services 63

Omnisend

MAY 12, 2020

In this piece, I’ll explore various messages, beyond the order confirmation, you can send to your recent customers, and how to pull it all together to create an excellent, revenue-driving and engaging post-purchase series that increases customer loyalty and decreases churn. 5 Types of Post-Purchase Emails that Engage.

Customer 157

Customer Recommendation Shipping Costs X-cart 157

Smile.io

DECEMBER 14, 2021

It’s time to celebrate the brands that made shopping with them a top-notch experience. It’s time to announce the top customer loyalty programs of the year! Whatare the top customer loyalty programs of the year? Blog Tim Peckover Solo Stove Solo Stove's Firestarter Rewards explainer page.

Customer Loyalty 70

Customer Loyalty Customer Shipping Costs Outdoor 70

Smile.io

MARCH 12, 2020

They’ve even added a “Lifestyle” section on their website featuring user-generated content, blog posts, customer events, and more. While having a loyalty program is great, it’s essential to make sure your customer loyalty experience is just as great !

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Smile.io

MARCH 12, 2020

They’ve even added a “Lifestyle” section on their website featuring user-generated content, blog posts, customer events, and more. While having a loyalty program is great, it’s essential to make sure your customer loyalty experience is just as great ! Challenge customers with gamification.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Kibo

MAY 19, 2014

Without that trust, customers will go elsewhere to make their purchases, even if the prices are higher. In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related.

Customer 62

Customer Multi-channel B2B Omnichannel 62

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 147

B2B eCommerce Payment Services SEO 147

Omnisend

MAY 3, 2021

It is a pricing strategy that aims to alter a customer’s perception of the value of a product or service in order to generate customer interest, increase customer loyalty, or increase the number of units sold. By making use of automated discounts, you can make the customer experience smoother.

Shipping Costs 78

Shipping Costs Merchant Services eCommerce Travel 78

Omnisend

APRIL 15, 2021

Although omnichannel marketing and customer support initiatives are not new, most companies struggle to integrate these omnichannel tactics into their loyalty programs. By incorporating loyalty programs into different touchpoints such as emails and social media, you can increase engagement and improve customer experience.

Omnichannel 78

Omnichannel Shipping Costs Social Media Reference 78

GetElastic

APRIL 28, 2022

As DTC businesses continue to prioritize digital commerce experiences, brands are facing more market competition than ever. With that being said, in this blog, I will give a general overview of seven major DTC eCommerce trends you should keep an eye on for your brand to succeed in 2022. Personalization Means Better Brand Experiences.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62