Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 217

Shipping Costs Improvements Live Chat Retail 217

Retail TouchPoints

JANUARY 5, 2023

Although there are signs that inflation is easing, higher prices and an uncertain economy continue to impact consumer behavior. Although many customers are “brand loyal,” given the economic environment, stressed consumers nowadays will most often make retailer and product choices with price as the main factor.

Shipping Costs 285

Shipping Costs Merchant Services Channel Consumer 285

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Retail TouchPoints

JULY 26, 2022

With rising gas prices, food shortages, skyrocketing interest rates and ever-present inflation, consumers are worried and that means retailers are worried, too. We’re already seeing online shopping demand level off , with consumers finding a new balance between digital and physical channels.

Shipping Costs 280

Shipping Costs Gifts Fulfillment Consumer 280

Retail TouchPoints

FEBRUARY 18, 2022

“We’ve talked for many years about how digital channels influence the buying journey whether or not the consumer ends up buying in a digital channel versus a physical one. That, combined with more stringent data privacy regulations, has made data collection and enrichment a top investment priority for 2022.

eCommerce 294

eCommerce Shipping Costs Channel Operations 294

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Connecting to the right channels in the right way. Connecting to the right channels in the right way.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

Consumer 305

Consumer Shipping Costs Merchant Services Games 305

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. We’ve gotten very good at optimizing, merchandising, understanding the ebb and flow and consumer demand in those physical stores.

Shipping Costs 282

Shipping Costs eCommerce Retail Merchant Services 282

Omnisend

JANUARY 17, 2023

Ecommerce store owners can use both these platforms without paying a cent, so you could be wondering which WooCommerce pricing elements we’re talking about. This is the WooCommerce pricing we’re referring to. However, if you know the true cost of WooCommerce beforehand, you can plan accordingly. WooCommerce pricing explained.

Shipping Costs 78

Shipping Costs WooCommerce Payment Services Payments 78

Ecommerce Platforms

AUGUST 4, 2020

Love it or hate it, shipping is an essential element to any ecommerce operation, and when done well, it's another opportunity to wow your customers. In the era of Amazon Prime, consumers now expect reliable and exceedingly fast shipping times. This is why engaging a reliable fulfillment solution is imperative.

Shipping Costs 151

Shipping Costs Shipping Merchant Services eCommerce 151

Retail TouchPoints

APRIL 27, 2023

For example, most consumers today are concerned about carbon emissions, climate change and sustainability. However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages.

Shipping Costs 262

Shipping Costs eCommerce Customer Shipping 262

Retail TouchPoints

JUNE 9, 2021

If you’re a consumer brand in a category with Amazon private label, however, Amazon’s private label presence certainly feels more pronounced. The canned format is not only heavy, which drives up shipping costs, but they also dent easily, driving up customer complaints and replacement costs. Here’s how: Differentiate.

Shipping Costs 295

Shipping Costs Consumer Fashion Presentation 295

Ecommerce Platforms

DECEMBER 31, 2018

For this reason, a third party solution such as ShipStation could be the missing ingredient to streamline your shipping process. After all, shipping is the key element where consumer expectations and the ecommerce experience converge. Moreover, ShipStation supports both domestic and international shipping. Automation.

Shipping Costs 156

Shipping Costs Shipping Live Chat 3dcart 156

Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and Consumer, is helping them do it. Now more than ever, “omni” is the focus.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

MARCH 17, 2022

During the pandemic, the relationship between homeowners and their homes fundamentally changed, as lockdowns, social distancing guidance and quarantine protocols left many consumers with an abundance of time to stare at their own four walls. You’ll also want to focus ad spend on channels where this audience watches.

Improvements 278

Improvements Home Furnishings Shipping Costs Customer 278

lateshipment

AUGUST 16, 2021

The other is being aware of the important dates and deadlines associated with shipping carriers and important eCommerce events. Read on to get access to all the critical data you need to plan your marketing game this holiday season. Expected consumer spending – Americans spend around $9 billion on the spooky holiday.

Shipping Costs 130

Shipping Costs Shipping Marketing Small Business Retail 130

Ecommerce Platforms

JANUARY 24, 2023

This works wonders for garnering the data you need to finetune your text campaigns for maximum success. When you do this, Yotpo won't include this product in any of its review collection channels. Then, you can offer specific rewards within each tier, such as free shipping, early access to new products, sales, or a birthday gift.

Shipping Costs 197

Shipping Costs Merchant Services Subscription Shopify 197

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story. What about enhanced health and safety measures?

Shipping Costs 233

Shipping Costs Merchant Services Retail Supplies 233

SellBrite

JULY 7, 2017

According to a study by IHL Group, in 2015 overstock cost retailers more than $1 trillion globally. Inaccurate competitor data is another popular reason for overstock, leaving a seller unable to offer a competitive price point for a sourced item. Discerning Product Demand & Expenses.

Shipping Costs 160

Shipping Costs eCommerce Merchant Services Multichannel 160

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

Payment Services 238

Payment Services Shipping Costs Omnichannel Fulfillment 238

Retail TouchPoints

SEPTEMBER 18, 2023

With new services like Supply Chain by Amazon and Amazon Shipping joining existing offerings such as FBA and Amazon Lending, Amazon is firmly positioning itself more and more as a tech-powered service company and less and less as a retailer.

Payment Services 317

Payment Services eCommerce Shipping Costs Multi-channel 317

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Is it at the price point I’m willing to pay? For one product, the lowest price may be more important, but for another product, that may not be my driving force.”.

Technology 249

Technology Shipping Costs Omnichannel Mobile 249

Wiser

APRIL 13, 2021

We’re going to focus on the quality side of things in this blog—specifically, how you can convert more visitors into paying customers through effective eCommerce pricing. One of the best ways to convert browsers into buyers is with the right prices, increasing the number of quality eyes on your brand. But what is the right price?

Shipping Costs 148

Shipping Costs eCommerce Presentation Other 148

Retail TouchPoints

MARCH 14, 2023

No matter what the channel, however, there will always be customers who second-guess their purchase, have something arrive too late for its intended use or receive something other than what they expected. Returns are essentially the last link to the circle that closes the consumer loop when it comes to a decision.”

Shipping Costs 222

Shipping Costs Retail Fulfillment Channel 222

GetElastic

JUNE 26, 2020

Channel conflict is largely centered on product price. Manufacturers have the ability to sell products at a lower price, as they can now capture the “retail” profit margin on the product. Manufacturers have the ability to sell products at a lower price, as they can now capture the “retail” profit margin on the product.

Shipping Costs 88

Shipping Costs Channel B2B Management 88

Retail TouchPoints

DECEMBER 18, 2023

BJ’s joins our growing community of national retail and grocery chains, totaling over $100 billion in revenue and more than 30,000 locations throughout North America, in leveraging microservices to quickly stand up new capabilities that improve operations, delight customers and lower costs,” said Darpan Seth, CEO of Nextuple in a statement.

Operations 231

Operations Shipping Costs Fulfillment Omnichannel 231

Retail TouchPoints

OCTOBER 6, 2022

Rather than being limited to a jam-packed four to five weeks from Black Friday to Christmas Eve, consumers are beginning their shopping as early as October (with a few doing so even earlier than that). Mastercard Spending Data Reveals 4 Key Takeaways for Holiday 2022.

Shipping Costs 244

Shipping Costs Payment Services Merchant Services Payments 244

Retail TouchPoints

AUGUST 25, 2022

Between inflation, increased marketing costs — especially paid ads — seasonal shipping costs surcharges and potential supply chain disruptions, finding every last opportunity to increase profits during the busiest time of the year is critical for brands. Remember, all channels work together. Focus on key automation.

Marketing 316

Marketing Shipping Costs Shopping Carts Channel 316

ESW

JUNE 23, 2023

And as the number of ecommerce consumers continues to grow, new markets and segments are emerging along with it. But keeping up with consumer behaviour around the world can be overwhelming for even the biggest ecommerce brands. So what should ecommerce brands know about consumer behaviour in 2023?

Consumer 78

Consumer eCommerce Payment Services Shipping Costs 78

SellBrite

MARCH 15, 2021

Although WooCommerce is free to use, there are additional costs and fees to running a store—which you might not realize until you’ve already spent a lot of time setting up your store. Take these WooCommerce pricing factors into consideration when deciding whether to run your store on the platform. Free themes. Expect to spend : $0.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

Retail TouchPoints

JUNE 11, 2020

As state and local jurisdictions embark on the balancing act of pacing economic recovery with reopening steps, while at the same time being vigilant for renewed virus flare-ups, profound uncertainty will continue to prevail while consumer confidence suffers. The importance of getting prices right will only increase.

Shipping Costs 136

Shipping Costs Management Improvements Merchant Services 136

365 Retail

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. Cost of bottlenecks. Mitigating costs. Claire Webb, Advanced Supply Chain Group.

Shipping Costs 52

Shipping Costs Games Shipping Supplies 52

BigCommerce

JULY 19, 2018

has been the highest consumer of wine in the world since 2014. But the sector of the wine industry with the largest growth is direct-to-consumer sales (D2C). Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel.

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Ecommerce Platforms

OCTOBER 27, 2022

This means you need to plan how you’re going to store your goods, pick and pack them for delivery, ship them through the right providers, and so on. Fulfilment services can help to make this whole process less time consuming and frustrating. Affordable two-day shipping options. Fantastic customer data access.

Merchant Services 104

Merchant Services Fulfillment Shipping Costs Shopify 104

Retail TouchPoints

DECEMBER 5, 2022

Japanese consumers are extremely savvy, with purchases based on quality, value, packaging, style, reviews and of course, pricing. Ads are everywhere and Japanese consumers are very receptive to advertising. Japanese consumers are very loyal, and reward systems work very well. What are your storage costs?

Shipping Costs 173

Shipping Costs Leisure Electronics PPC 173

Retail TouchPoints

NOVEMBER 10, 2022

There are a lot of theories about how inflation, supply chain constraints and other dynamics will impact consumer behaviors. But clearly deal hunting is top-of-mind for older consumers: while 55% of Gen Z consumers said they plan to spend more on holiday shopping and celebrations, a mere 39% of millennial shoppers intend to do the same.

Gifts 247

Gifts Social Media Shipping Costs Consumer 247

Algopix

DECEMBER 17, 2023

The overarching objective is clear—tap into a wider audience, meet consumers where they are, and diversify revenue streams. The modern consumer, empowered by digital technologies, expects a seamless and consistent experience across various touchpoints. However, the execution of multichannel strategies is not without its challenges.

Multichannel 92

Multichannel Payment Services Shipping Costs eCommerce 92