Retail TouchPoints

NOVEMBER 18, 2022

Deliveries from more than 2,000 Rite Aid stores in 16 states will be powered by the Grubhub Marketplace , making thousands of the retailer’s OTC, wellness products and snacks more accessible to consumers. Rite Aid items are now available on the Grubhub+ membership program, which offers no-fee deliveries on orders of $12 or more.

POS 282

POS Point of Sale Customer Experience Supplies 282

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. That’s only going to further accelerate the expectations of consumers and technology adoption within retail environments. customer experience).

Sporting Goods 289

Sporting Goods Technology Omnichannel Operations 289

Retail TouchPoints

SEPTEMBER 12, 2023

Photo courtesy of TikTok Shop While the ecommerce functionality has been available to at least some users since late last year, today marks the service’s debut to the wider TikTok community, and to say that both consumers and brands have been eagerly anticipating this development might be an understatement.

Merchant Services 261

Merchant Services Payment Services Multi-channel Shopify 261

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. Retailers need additional tools to fully integrate these stores’ back-of-house (BOH) operations into the rest of their supply chain.

Supplies 301

Supplies Fulfillment Retail Omnichannel 301

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. To do that will take a years-long effort, already underway, to break down data silos and transform the company’s global operations. “As

Jewelry 246

Jewelry Omnichannel Operations Technology 246

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 321

Retail Supplies Webinar Omnichannel 321

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. Investing in digital channels can make the difference between a highly profitable pivot and stock waiting in the warehouse for the end-of-season sales.

Omnichannel 263

Omnichannel Merchant Services BigCommerce Payment Services 263

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

Channel 61

Channel Games Payment Services Shipping Costs 61

Retail TouchPoints

JUNE 23, 2023

Edge technology, the systems that operate outside the cloud and corporate data center, form part of a bigger retail architecture that includes public cloud, SaaS solutions, ecommerce stacks, distribution centers, customer owned or leased data centers — all operating “above store” and right across the network to the frontline systems.

Payment Services 272

Payment Services POS Operations Technology 272

Retail TouchPoints

JANUARY 28, 2021

French ready-to-wear brand Zadig & Voltaire has centralized inventory planning and purchasing processes across its brick-and-mortar and digital channels with the deployment of allocation, replenishment and buying solutions from Aptos. in addition to its website.

Omnichannel 210

Omnichannel Point of Sale Fashion Supplies 210

Retail TouchPoints

FEBRUARY 7, 2023

Retailers are finally starting to embrace AI in their core business operations — to boost efficiency by optimizing stock levels, for example, or combining supply chain availability with customer lifetime value to prioritize marketing offers. For example, Amazon announced a new drug subscription service for Prime members, RxPass.

Retail 264

Retail POS Apparel Department Stores 264

Retail TouchPoints

NOVEMBER 10, 2023

Off-site advertising is when a retailer helps advertisers reach its customers on third-party channels like social media or other websites it doesn’t own (“retargeting” is a common example of this). The term commerce also is broad enough to encompass new media offerings from consumer-focused companies that are not traditional retailers.

Retail 285

Retail Social Media Multi-channel Channel 285

365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Until then we had been using multiple, manual channels that were labour intensive.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

MAY 23, 2022

The next step for the 112-year-old floral and gift brand is offering its partner florists updated features within its new MercuryOnline (MOL) platform, powered by Shopify , which FTD CTO Matt Powell describes as “ how digital commerce interfaces with store operations.”. they see everything, cross channel.”.

Payment Services 262

Payment Services Small Business Retail Shopify Gifts 262

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing. New Look Stores.

Consumer 94

Consumer Retail Social Media Payment Services 94

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. Email is a top communication channel to reach customers, and 72% of brands allow customers to manage personal preferences.

Shipping Costs 235

Shipping Costs Improvements Live Chat Retail 235

Retail TouchPoints

APRIL 1, 2021

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion of consumer credit cards in the 20th century. consumers have now used a buy now pay later (BNPL) service. . Enter “buy now, pay later,” whose appeal is growing customer bases and revenue channels.

Merchant Services 273

Merchant Services Payment Services Online Retail Payments 273

Retail TouchPoints

APRIL 20, 2022

Together, Temeka and CS Hudson provide end-to-end support as Cookies and Dr. Greenthumb’s strive to reach their growth goals and immerse consumers in their brand stories. Technology is thoughtfully embedded into the entire customer experience to serve both consumers and budtenders. Photo credit: Cookies.

Retail 354

Retail Social Media Technology Events 354

GetElastic

AUGUST 24, 2016

No human interaction was necessary and plant operations sailed along without any downtime. While the industrial IoT got an earlier start, the consumer IoT is not far behind and it is going to be big. Manufacturers are Doing it Already Samsung’s new Family Hub refrigerator is one of the early entrants in the consumer IoT.

Consumer 113

Consumer Multi-channel Channel Point of Sale 113

Retail TouchPoints

JULY 29, 2020

To accomplish this, operational models need to be adapted quickly. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies. Retailers are pushing the envelope to create memorable experiences that gather social media ‘Likes’ and excite and enchant consumers.

Payment Services 184

Payment Services Payments Retail Social Media 184

Korona

JANUARY 16, 2023

Many customers will shop at convenience stores without ever remotely thinking about how much goes into operating them. C-stores have a ton of inventory, tough margins , and often long hours of operation. Luckily, nearly all of the software functionality that you need as a c-store owner can be run right out of your point of sale system.

Point of Sale 52

Point of Sale POS Retail Management 52

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. While businesses like salons likely already had scheduling systems integrated into their operations, others needed to deploy them quickly — and they found that the POS was a logical place to work from.

Point of Sale 236

Point of Sale POS Payment Services Merchant Services 236

Retail TouchPoints

MARCH 25, 2021

Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A A new era of advertising is taking shape.

Retail 264

Retail Consumer Social Media POS 264

365 Retail

DECEMBER 12, 2023

With Amperity, Rhone can activate data from multiple touchpoints—including pre-purchase, point-of-sale, and post-purchase customer care—to create unified customer profiles. Rhone is using Amperity to find and retain its top customers, a particular point of emphasis amid an uncertain economy.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

RTP blog

SEPTEMBER 28, 2018

While wider adoption of the EMV chip and PIN standard has reduced fraud at the point of sale, it has triggered an increase in fraud in other channels — including online and mobile — as criminals look for alternative ways to cheat the system. Retailers need to implement effective fraud management solutions to keep consumers safe.

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

RetailMinded

MARCH 10, 2022

Where once upon a time retail business models had the luxury of evolving over years and often even decades, retailers over the last two years were forced to rapidly pivot their operations, change business models and even switch to unfamiliar, new ways of working. And, make no mistake, physical retailers play a big part in this.

POS 98

POS eCommerce Payment Services Fulfillment 98

Korona

AUGUST 3, 2022

By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. This article discusses the benefits of eCommerce POS integration and how to integrate a point of sale system with your website. Streamline the loyalty program.

POS 52

POS eCommerce Point of Sale Payment Services 52

Korona

AUGUST 9, 2022

retail sales to increase between 6 and 8 percent this year, the uncertainty surrounding the impact of inflation has left consumers and retailers looking for answers about the future of the retail industry. . After all, high inflation changes consumers’ behavior towards certain products, with retailers bearing the brunt.

Shipping Costs 97

Shipping Costs Small Business Retail Payment Services POS 97

iVend

AUGUST 27, 2020

In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital Tools to Address the Modern Consumer.

Omnichannel 105

Omnichannel Leisure Technology Channel 105

iVend

MAY 20, 2020

Today’s consumers have more information, more options and are expecting a more personalised shopping experience in your stores, plus new safety assurances that go above and beyond. That’s why we’ve introduced iVend Cloud, so you can deliver on customer expectations with accuracy and agility, and manage your operations remotely and securely.

Management 90

Management Retail Magento Omnichannel 90

RTP blog

APRIL 27, 2018

The flexibility to be able to start and end in any channel is a must. Millennials will not only change retail strategies and operations; they will heavily influence corporate culture and the technology and tools needed to conduct business. Customers today don’t just want a flexible omnichannel experience, they demand it.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

JUNE 15, 2022

Controlling traffic volume and giving the perception of control and exclusivity to the consumer is one way to make the most out of each square inch. QR codes are inexpensive and consumer adoption has skyrocketed, largely led by menu enablement for contactless ordering. Appointments. AR and the Metaverse.

Payment Services 262

Payment Services Books Live Chat Fashion 262

Korona

OCTOBER 22, 2022

If you run a liquor store , QSR , golf course , grocery store , convenience store , or any other type of B2C business, you’ll need to equip it with a point of sale system. A POS system is essential to your day-to-day operations and can help keep everything from payment processing to inventory management running smoothly.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

Korona

OCTOBER 22, 2022

If you run a liquor store , QSR , golf course , grocery store , convenience store , or any other type of B2C business, you’ll need to equip it with a point of sale system. A POS system is essential to your day-to-day operations and can help keep everything from payment processing to inventory management running smoothly.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

Korona

SEPTEMBER 21, 2022

It’s no great secret that consumers regularly use their smartphones and computers to explore retail businesses and shop for new products. eCommerce platforms and searchable inventory lists are vital for exposing your dispensary to potential customers and opening as many sales channels as possible.

Management 97

Management eCommerce POS eCommerce Platforms 97

iVend

AUGUST 17, 2022

Supermarket shopping is, for the vast majority of consumers, an essential. Consumers want live information about product availability. Speed can be enhanced with features such as integration with weight scales, automatic pricing for weighed goods, and minimising the number of clicks per sale.

POS 52

POS Payment Services Point of Sale Leisure 52

RetailMinded

APRIL 3, 2022

A new study revealed: Social media marketing (32%), e-commerce software (31%), email marketing (29%), retail operations (26%) and online payments (24%) score highly. Investment behind the ‘buy button’ into retail operations (26%) and online payments (24%) also score highly on merchants’ wish lists.

Merchant Services 83

Merchant Services eCommerce Banking Technology 83