Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer.

Social Media 261

Social Media Multi-channel Customer Loyalty Shopify 261

Retail TouchPoints

AUGUST 25, 2023

Customers today know what they want as their decision-making happens online, but more than 85% of purchases are still predominantly made through wholesalers like Target, Walmart and more. This has challenged the D2C model, since obtaining data and insights for in-store purchases is next to impossible.

Retail 233

Retail Social Media Consumer Channel 233

Retail TouchPoints

JANUARY 27, 2021

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events — Black Friday, Cyber Monday, Christmas — for securing much-needed revenue. Solution: Adopt New Technologies.

Retail 278

Retail Social Media Channel Multichannel 278

365 Retail

MARCH 8, 2024

Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads to poor data quality, made worse by the inherent nature of messy online and offline customer data.

Retail 52

Retail Customer Data Demo Events 52

Retail TouchPoints

JULY 28, 2022

Retailers can offer virtual try-ons within their own ecommerce channels or partner with an ecommerce platform that offers virtual try-on as a feature. Other technology providers offer solutions that design some or all of a virtual try? Virtual try-on technology introduces important privacy obligations. Keep customer data safe.

Retail 233

Retail Customer Data Information Consumer 233

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. To do it, Forever 21 is: Making significant investments to align its digital and physical channels ; Enabling fast, frictionless checkout ; Meeting Gen Z where they are, on social media, to drive discovery ; and Listening to its customers to evolve its brand in line with their expectations.

Omnichannel 271

Omnichannel Social Media Mobile Fashion 271

365 Retail

MAY 10, 2024

Understand the journey: Today’s customer journey is hardly straightforward. Your customers are interacting with your brand across a wide range of digital and physical channels. What are data gaps and how do they affect my ability to market effectively with first-party data?

White Paper 115

White Paper Retail Information Customer Data 115

Optimizely

MAY 16, 2019

This week was Magento Imagine 2019 with 3,000-plus ecommerce leaders from around the world converging on Las Vegas for breakout sessions, live customer panels, and much more. The team at Zaius was lucky enough to attend for the first time this year, now as one of the newest Magento Technology Partners. Expanding the Experience.

Magento 150

Magento Customer Data B2C Technology 150

365 Retail

JANUARY 18, 2024

SMG’s appointment comes at an exciting time as Asda plans to expand its retail media network via more stores, new digital channels, and innovative propositions. The post Asda appoints SMG as Retail Media Network partner appeared first on Retail News and Events. Image Credit: Asda With 19.7M Image Credit: Asda With 19.7M

Retail 62

Retail Omnichannel Technology Customer Data 62

Optimizely

MAY 15, 2018

IRCE 2018 takes place from June 5 to 8 at McCormick Place West in Chicago and, with an agenda put together by the experts at Internet Retailer magazine, it’s a can’t-miss event for everyone in ecommerce. Vish Ganapathy, Managing Director and Global Retail Technology Lead, Accenture. What’s Next: Social. 3:30 PM – 3:50 PM.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 291

Retail Customer Data Customer Experience Social Media 291

365 Retail

SEPTEMBER 20, 2023

Priding itself on selecting and selling the finest ingredients, Oswald is also community-focused, with its field sales reps offering customers culinary tips and tricks to elevate their cooking, with recipe ideas elevated by the high-quality ingredients and products it sells.

Omnichannel 62

Omnichannel Customer Data Channel Improvements 62

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Omnichannel Loyalty Programs With the growing popularity of online shopping and the increasing use of mobile devices, customers now expect a seamless and consistent experience across multiple channels, including online, offline, and mobile.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

365 Retail

APRIL 3, 2024

Solving the data quality problem The critical first element to powering an effective AI strategy is a unified customer data foundation. Many familiar approaches to unifying customer data are rules-based and use deterministic/fuzzy matching, but these methods are rigid and break down when data doesn’t match perfectly.

Customer 72

Customer Outdoor Customer Data Customer Experience 72

365 Retail

FEBRUARY 1, 2024

Retailers use technology to offer an enhanced shopping experience through personalisation and more effectively meeting consumer demands. This is because of the wealth of data retailers possess, and the algorithms that can digest this information. It is easier than ever to personalise ads and shopping experiences.

eCommerce Platforms 52

eCommerce Platforms Omnichannel eCommerce Recommendation 52

Optimizely

JUNE 29, 2017

Founded in 2001, Razorgator is a rapidly-growing online secondary ticket marketplace for major sporting events, concerts, and theater performances. Razorgator is based in California, has over 1 million customers, and has sold over 3.5 million tickets to more than 250,000 events. Coordinate campaigns across channels and devices.

B2C 150

B2C Events Channel Customer Data 150

365 Retail

APRIL 19, 2024

Marketing analytics Salesforce Einstein Analytics, now known as Tableau CRM, provides a suite of artificial intelligence and machine learning tools that enable businesses to explore, visualize, and analyze data from multiple digital marketing channels. and classify them as neutral, positive, or negative.

Marketing 52

Marketing Social Media Live Chat Channel 52

MagentoBrain

MAY 23, 2023

It provides customers with rewards for repeat purchases, which can help increase their attachment to your brand. A well-designed loyalty program can also help you collect valuable customer data and insights, which can inform your marketing and sales strategies. It strengthens the community and fosters connections among members.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

365 Retail

OCTOBER 4, 2023

Try Out Alternative Data Management Solutions: The below data management solutions are custom-fit for the changing landscape. With Amperity, real advertising identity interoperability is baked in, allowing brands to access a complete view of the customer base, giving them a better overall picture of their customers.

Retail 62

Retail Customer Data Channel Improvements 62

365 Retail

JANUARY 11, 2024

However, within these walls lies an opportunity — a chance to unlock the hidden potential and transform this showroom into a multipurpose space for video shopping, masterclasses, online events and content creation to reach a brand’s audience across channels.

eCommerce 62

eCommerce Events Omnichannel Channel 62

Optimizely

AUGUST 9, 2018

After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. AR technologies will provide an immersive and interactive shopping experience, allowing customers to visualize products in their real-world environment.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

365 Retail

JUNE 22, 2021

Retailers can engage with online customers in the same way that they would in stores to offer a consistent cross-channel experience and improve their online offering to meet consumer expectations. Some retailers are considering the likes of Instagram and Facebook to host their livestream events. Partner up.

Social Media 89

Social Media Technology Channel Consumer 89

Ecommerce Platforms

JANUARY 12, 2021

The possible applications of technology for a better and more personalized shopper experience in Next-Gen stores are endless. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. What is Oracle NetSuite?

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

lateshipment

JANUARY 17, 2023

Customized experiences are the need of the hour for customers who expect brands to know about them and provide experiences that are tailor-made for them, i.e customers expect a personalized experience at every channel and touchpoint. Time to leverage customer experience as a key brand differentiator.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

lateshipment

NOVEMBER 26, 2023

The answer is: on everyone — from marketing to sales to operations and customer service. Offer Multiple Shipping Options By offering a variety of shipping choices, you can cater to different customer needs, preferences, and budget constraints, leading to reduced cart abandonment, and increased customer satisfaction.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

AUGUST 17, 2022

For many B2C brands like PepsiCo, classic personalisation has meant plugging simple forms of data like email, names, addresses or recent purchases into outbound channel communications to ensure touchpoints are viewed as timely, relevant and contextual. And he’s not alone. This can drive efficiency and efficacy. .

Games 57

Games Marketing Multi-channel B2C 57

PERQ

NOVEMBER 14, 2022

If not, you may have missed out on some important conversations happening among the forward-thinking leaders in attendance of this leading multifamily technology event. Doing so keeps all your channels connected, gives you even more insights on your prospects, keeps them engaged, and guides them towards your outcomes.

Multichannel 69

Multichannel Omnichannel Technology Channel 69

RTP blog

MARCH 15, 2019

holiday themed) or event-related (e.g., However, if you’re only diving into the world of pop-up stores to boost seasonal or event-driven sales, you’re missing the true value they can add to your business long term. Data and consumer feedback are two of the most valuable commodities in modern retail. Consumer Engagement.

Events 150

Events Social Media Consumer Banking 150

GetElastic

NOVEMBER 26, 2018

.  In order to compete, companies must differentiate – and that comes down to the customer experiences they deliver. B2B buyers want  the same digital commerce  experiences they are receiving on B2C channels.  

B2B 136

B2B B2C Mobile Social Media 136

365 Retail

JULY 5, 2022

Collecting insightful customer information is vital for short and long-term business success. For now, consider what customer data you currently have…Are you collecting enough data? Are you collecting data that you can derive insights from? Are you using data and insights to drive loyalty? No Checkout.

Customer Loyalty 70

Customer Loyalty Customer Retail Banking 70

lateshipment

APRIL 2, 2021

However, you must keep in mind that entirely relying on these marketplaces can limit your brand’s growth (as you don’t own the customer data). Take away – With hybrid (omnichannel) selling becoming the norm, you can make use of public cloud platforms , which help you to collect customer data across all platforms.

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

Harnessing the Power of Personalization In the age of data-driven marketing, personalization is the key to capturing the attention and loyalty of your customers. Use your customer data to tailor your back-to-school promotions and recommendations. You could also use social media for interactive giveaways.

Retail 67

Retail Social Media Consumer Electronics Payments 67

Optimizely

MAY 30, 2019

For today’s marketers, the challenge isn’t acquiring customer data — we have tons of it! The real struggle is extracting actionable insights from the data that can help guide your decisions as a marketer. The platform ingests the data from customer interactions with your brand across channels and devices.

Article 170

Article Blog Social Media Events 170

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

GetElastic

FEBRUARY 26, 2020

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common — a focus on creating an exceptional customer experience, rather than just selling a product.

Customer Experience 78

Customer Experience Customer Multichannel Social Media 78