Retail TouchPoints

FEBRUARY 9, 2023

it was a groundbreaking retail concept, in many ways heralding a new era of personal computing and electronics. But that same wave of electronic innovation that gave rise to Batteries Plus also put a drain on the retailer’s business as ecommerce began to take hold. When the first Batteries Plus opened in 1988 in Green Bay, Wis.

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Customer Data Customer Omnichannel Electronics 179

Ecommerce Platforms

FEBRUARY 9, 2023

We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go. Use the built-in 1D and 2D barcode scanner to ring up customers by scanning products.

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POS Shopify Merchant Services Channel 104

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

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Social Media Multi-channel Customer Loyalty Shopify 264

Retail TouchPoints

JULY 14, 2023

How to Inspire Customer Loyalty with an Assist from AI Brands can now replicate a positive in-store experience online, but the right AI products can equip them to level up when it comes to personalization. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions.

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eCommerce Order Fulfillment Fulfillment Multi-channel 201

ESW

JULY 6, 2023

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. While this was good news for brands that had or could set up ecommerce channels, it may have accelerated and intensified The Amazon Effect.

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eCommerce Payment Services Customer Shipping Costs 139

iVend

AUGUST 6, 2023

Reporting has always been important in retail – understanding sales tracking figures, inventory levels and the impact of marketing for example. But in today’s highly competitive, demanding retail world, the weekly or even end of day sales tracking reports that sufficed in the past just don’t cut it any more.

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Retail TouchPoints

AUGUST 9, 2021

These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health. Many companies are accustomed to viewing performance by channel, by store or by product. Are existing customers sticking around? That needs to change.

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Customer Multi-channel B2C Omnichannel 298

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

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Merchant Services Payment Services Payments Banking 220

Steve Dennis

JULY 23, 2018

For the last five years or so much of retail has been obsessed with becoming “omni-channel.” The point is not to be everywhere, but to eliminate friction and be remarkable and relevant in the places along the customer journey where it really matters. That’s likely to end badly. Silo-ed inventory.

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Multi-channel eCommerce Retail Channel 68

Kissmetrics

APRIL 20, 2021

The BOPUS (Buy Online, Pick Up In-Store) has been attracting hype for both retailers and customers, and this trend is expected to stay. BOPUS lets retailers leverage omnichannel experiences to boost online and in-store profits when done well. On the checkout landing page, customers can choose the date, time, and pickup location.

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eCommerce Shipping Multi-channel Mobile 282

Korona

FEBRUARY 13, 2023

To grow your retail business in today’s landscape, you must go beyond your website or physical store. It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing.

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Multi-channel Channel Payment Services POS 52

Ecommerce Platforms

JANUARY 12, 2021

This review reveals how Oracle NetSuite can help your retail business grow. Distribution and Retail brands. NetSuite groups data sets into expandable interfaces known as “portlets”. Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. What’s a Next-Gen Store? Manufacturing.

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Payment Services Merchant Services Shipping Costs Payments 118

RTP blog

MARCH 19, 2018

By Thomas Hill, Kx Systems Real-time is the latest in a long line of terminology infiltrating the world of retail. Real-time retail technologies may or may not have been invented by Amazon, but Amazon has enabled their exponential growth and exploited them to become dominant in the new retail market.

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Consumer Retail Multi-channel Toys 150

365 Retail

AUGUST 17, 2022

To remain competitive in today’s signal-saturated world, retail marketers need to deliver relevant, personalised content throughout the customer journey. Perfecting the retail personalisation journey. With that, marketers can start to build impactful strategies toward improving the customer journey.”. And he’s not alone.

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Games Marketing Multi-channel B2C 57

iVend

MAY 18, 2021

Walk down any high street and you’ll see evidence of one of the growing trends in retail – the rise of the thrift store. Case study Land of Lincoln Goodwill Industries forays into 21st century retail with iVend Retail. All of which means that the thrift store has well and truly come into the retail mainstream.

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Multi-channel Retail POS Payment Services 52

Ecommerce Platforms

OCTOBER 4, 2022

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.

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eCommerce Platforms eCommerce Payment Services Merchant Services 208

Steve Dennis

OCTOBER 27, 2021

A new batch of small store formats from a variety of retailers are being rolled out. For decades, many of the top names in retail found success by opening an ever expanding fleet of superstores and big box “category killers.” In the past, some national retailers have also shrunk their footprint for entry into second tier cities.

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Department Stores Retail Multi-channel eCommerce 109

Dynamic Action

JULY 23, 2021

Introducing DynamicRecipes [Customer]. Equipping retailers with AI driven automation to cultivate and retain their most profitable customers across their Email, CDP, and Display Targeting systems and partners. The rise of retail data platforms has provided unprecedente d access to customer purchase and activity data.

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Customer Multi-channel Outdoor Channel 62

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

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Customer Customer Retention Social Media X-cart 88

365 Retail

FEBRUARY 23, 2022

But retail subscription services aren’t a new phenomenon: magazine and newspaper services have been around for decades while Blockbuster gave way to Amazon Lovefilm (its DVD rental service) before streaming took over. . The rise of hybrid retail. 45% of consumers streamed live television at least weekly, up from 20% in 2017. .

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Subscription Payment Services Marketing Multi-channel 102

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

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Payment Services Retail POS Payments 52

Korona

MARCH 22, 2022

The retail industry has witnessed significant changes in recent years. Amazon and other online retailers have expanded into other forms of distribution. . In response to this, many retailers have implemented features such as online purchase and in-store pickup (BOPIS). See related: How to Move Your Retail Business Online.

Payment Services 52

Payment Services Retail POS Payments 52

Pivotree Blog

SEPTEMBER 28, 2023

About Pivotree Pivotree, a leader in frictionless commerce, designs, builds and manages digital platforms in Commerce, Data Management, and Supply Chain for over 250 major retail and branded manufacturers globally. About Stibo Stibo Systems is the global leader in multi domain Master Data Management (MDM) solutions.

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Management Webinar Multi-channel Supplies 52

Algopix

DECEMBER 2, 2020

Customer experiences are the ultimate deciding factor that separates successful companies from the rest. That’s why so many organizations now use artificial intelligence (AI) to create an exceptional retail experience. Retailers must aim to make switching among these sales channels easy. Catalog Price Optimization.

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Customer Experience Improvements Management Customer 78

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Improved data management: Integrating Amazon and Shopify centralize your sales and customer data, making informed business decisions easier.

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Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

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Consumer Payment Services Fulfillment Multi-channel 138

Kibo

APRIL 26, 2022

Instead, consumers continued shopping in multiple ways using multiple channels, with online sales growth up 14% in 2021 from the previous year. It’s powered by customer data and uses machine learning to deliver powerful data-driven experiences. Why should marketers care about headless commerce?

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Payment Services Marketing Multi-channel Mobile 62

Retail TouchPoints

APRIL 5, 2024

Retailers are always looking to improve their game, with an eye to increasing sales, reducing costs and maximizing profitability. Retail competition has increased from small upstart retailers to big box stores and peers, so the ability for retailers to improve on their game is more necessary than ever.

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Omnisend

JANUARY 6, 2021

Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Type of Automation Conversion Rate Lift Over Campaigns Abandoned Cart 42.64% 456.63% Omnisend customer data.

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eCommerce Marketing eCommerce Marketing Live Chat 179

Sailthru

MARCH 8, 2018

As the world’s largest retailer and online retailer go head to head in a battle of Goliath and Goliath, one thing is clear: Omnichannel has become the white whale for retailers. Technology has created a complex customer journey. Brands must have seamless integrations between channels and expedited shipping options.

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Omnichannel Social Media Retail Shipping Costs 60

ESW

JULY 22, 2019

Below are three of the biggest challenges an eCommerce brand faces when it tackles a multi-platform integration. Anticipating and Meeting Demand Across Sales Channels. By synchronizing and using customer data, you will be better able to predict sales demand across all channels and how much inventory you will need to meet that demand.

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eCommerce Payment Services Multi-channel Shipping Costs 60

Retalon

APRIL 27, 2021

How is retail digital transformation changing the industry? Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. The top ways digital transformation is changing retail.

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eCommerce Shipping Costs Retail Order Fulfillment 41

Teamwork Retail

JULY 8, 2020

Make your business more efficient, more profitable & more accessible with Omnichannel retail. Omnichannel is a key retail buzzword, which has accelerated over the past few months. “Curbside Pickup” , a core component of Omnichannel retail, has seen a 4001% increase in searches since late February.

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Payment Services Customer eCommerce Multi-channel 48

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience?

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Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience?

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Customer Experience Customer eCommerce Vend 139

Ecommerce Platforms

OCTOBER 27, 2022

Shopify has its own comprehensive tool, which makes it easy to store inventory across the globe, and access a host of valuable data points, including order tracking, customer data, and inventory labels. Shopify boasts a rapid 2 day delivery time, so you can reach your customers faster and deliver a phenomenal experience.

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Merchant Services Fulfillment Shipping Costs Shopify 104

Ecommerce Platforms

FEBRUARY 23, 2021

There’s also the option to keep your store secure with multi-layer security and DDoS protection. Wholesale channels. Another benefit of Magento for your ecommerce website is the product suggestions, which you can built with automated rules that determine which products you’re going to recommend to individual customers.

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eCommerce Platforms Merchant Services Shipping Costs eCommerce 118