BigCommerce

JULY 19, 2018

Whether you compare it to grocery stores, convenience stores, or independent wine shops, winery D2C shipping continues to be the leading retail channel. In this guide, we’ll focus on the latter factor — the increase of online wine sales — and how ecommerce merchants can take advantage of this expansion. Why is this the case?

Shipping Costs 263

Shipping Costs Shipping eCommerce Merchant Services 263

Teamwork Retail

MAY 29, 2019

The Merchant Class. Early marketplaces and bazaars were simply gathering spots where farmers, hunters, and traveling merchants would trade goods. Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

Teamwork Retail

MAY 29, 2019

The Merchant Class. Early marketplaces and bazaars were simply gathering spots where farmers, hunters, and traveling merchants would trade goods. Growth in national wealth, advances in technology, and the continued exploitation of the New World led to the rise of a merchant class in Europe. Retail Embraces Technology.

Merchant Services 48

Merchant Services Payment Services Retail eCommerce 48

OrderDynamics

SEPTEMBER 27, 2018

Not only that, Gartner states that merchants can boost profits by 15% with better personalization. A growing number of merchants are turning to unified commerce and omni-channel for this. The future of ecommerce is about a great customer experience. Meanwhile, those offering the services reap the rewards.

eCommerce 59

eCommerce Merchant Services Travel Subscription 59

Kibo

MARCH 17, 2023

Flexible fulfillment enables retailers, manufacturers, and distributors to quickly pivot fulfillment strategies based on consumer trends and efficiently fulfill customer orders through a variety of channels, such as in-store, online, and marketplaces.

Fulfillment 62

Fulfillment Operations Shipping Costs Merchant Services 62

SellBrite

OCTOBER 29, 2019

Luggage & Travel Accessories. Professional Services. Your credibility can build naturally over time as you fulfill customer orders and offer great service, whether you’re on Amazon or another site beforehand. They’re also protecting customers from buying knock-off goods, which again, helps their own brand as well.

Jewelry 81

Jewelry Automotive Merchant Services Fashion 81

Ecommerce Platforms

AUGUST 15, 2022

Save the date for the “Make it Big” Conference, to connect with thought leaders, ecommerce industry experts, and other merchants interested in growing their online businesses. There’s no requirement for any travel, or to show up at a particular location! The same goes for event participants. About the Make it Big Host: Bigcommerce.

BigCommerce 104

BigCommerce Workshop eCommerce Platforms Small Business Retail 104

Smile.io

JULY 2, 2020

Let the Customer Experience (CX) numbers speak for themselves: around 65% of respondents in a survey claimed that " Improving data analysis capabilities to better understand customer experience requirements has been identified as an important internal prerequisite for CX success." Get customer feedback, and use it!

Customer Data 46

Customer Data Live Chat Customer Merchant Services 46

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. Canva is a good tool to use if you have little or no experience using a more robust tool like Photoshop. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

AcquireConvert

JANUARY 12, 2021

Dropshipping is a smart and growing form of ecommerce that has enabled many smaller merchants and entrepreneurs around the world to get started with their stores – without the upfront expenses or time commitment to logistics that are generally required for successful ventures. A streamlined online e-commerce experience for customers.

Shipping Costs 36

Shipping Costs eCommerce Merchant Services Shopify 36

Korona

DECEMBER 13, 2022

In addition to this main difference between retail and wholesale described above, there are differences in price, concern for the customer experience, level of competition, product control, etc. Wholesale vs. retail customer experience . A retailer or merchant sells the product but does not own the inventory.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Korona

DECEMBER 13, 2022

In addition to this main difference between retail and wholesale described above, there are differences in price, concern for the customer experience, level of competition, product control, etc. Wholesale vs. retail customer experience . A retailer or merchant sells the product but does not own the inventory.

Shipping Costs 52

Shipping Costs Payment Services Retail POS 52

Omnisend

MAY 14, 2021

The ecommerce journey refers to the path of interactions one travels with your brand, from discovery to purchase to (ideally) a cheerleader. Simply put, the ecommerce customer journey is the actions that people take at each stage of the customer lifecycle. The 5 Stages of an Ecommerce Customer Journey. Awareness.

eCommerce 78

eCommerce Customer Social Media Customer Retention 78

Ecommerce Platforms

AUGUST 17, 2021

The method involves you (the merchant) partnering with a third-party logistics provider that focuses only on fulfilling the logistical side of your operation, with tasks like inventory storage, order management, packaging, and shipping. Options to sell on third-party marketplaces and other channels like Walmart's website, Amazon, and eBay.

Shipping Costs 104

Shipping Costs Fulfillment Merchant Services Payment Services 104

BigCommerce

OCTOBER 26, 2017

He manages the digital channels of some of the world’s leading retail brands, including, but not limited to: Eastbay. This methodology allows merchants to: Properly assess opportunity. Run – Optimize delivery and in-market experience. Offer first-world experiences relevant to your region : Does your new region use Amazon?

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

Retail TouchPoints

MARCH 2, 2021

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. More Online Sales Means More Returns.

Merchant Services 328

Merchant Services Retail Multi-channel eCommerce 328

BigCommerce

FEBRUARY 2, 2018

Niche products are goods or services that serve a specific segment of customers. Taking this tack when generating ideas for a product or service is a reliable avenue to kickstart a successful business. Your product or service doesn’t necessarily need to be a huge, complicated endeavor. The two traveled to West Texas.

Merchant Services 419

Merchant Services Payment Services Beauty and Health Payments 419

Kissmetrics

MAY 31, 2018

There are three types of affiliate programs that you can implement: Pay-per-sale: The merchant pays the affiliate in relation to the number of sales that they received from their site. Pay-per-click: The merchant pays the affiliate in relation to the number of clicks that visitors performed while browsing the affiliate’s site.

Social Media 213

Social Media Marketing Merchant Services Events 213

Kissmetrics

MAY 31, 2018

There are three types of affiliate programs that you can implement: Pay-per-sale: The merchant pays the affiliate in relation to the number of sales that they received from their site. Pay-per-click: The merchant pays the affiliate in relation to the number of clicks that visitors performed while browsing the affiliate’s site.

Social Media 201

Social Media Marketing Merchant Services Events 201

OrderDynamics

MARCH 22, 2018

Customer Service, Customer Service, Customer Service. Day 3: Physical Retail Experiences. Furthermore, Ben highlighted his commitment to physical retailing stating that at M.Gemi they “believe that the physical experience is an essential piece of the customer experience today.”

Retail 57

Retail Travel Multi-channel Merchant Services 57

Smile.io

OCTOBER 1, 2020

That data gets segmented into buyer profiles, which then can be used for more personalized messaging across all your marketing channels and paid advertising campaigns. You can send the link to your online post-purchase survey quiz to customers through email or Messenger. You can recommend your best products based on what you learn.

eCommerce 87

eCommerce Merchant Services Food and Beverages Shopify 87

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 84

Retail X-cart Omnichannel Merchant Services 84

RTP blog

APRIL 4, 2018

I do have one caveat, however: there’s only so far you can go in monetizing consumers’ interactions — particularly when you’re intruding on other experiences. When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar. Mmmm, Toblerone and macadamia nuts.)

Events 150

Events Technology Food and Beverages Retail 150

GetElastic

MARCH 2, 2018

Uber charges more for high-traffic hours, during driver shortages or for traveling in certain neighborhoods. Dynamic pricing can also be applied based on customer segments. Customers are interacting with brands in new ways, on more platforms. All about the customer. Airlines change their pricing based on peak times.

Comparison Shopping 120

Comparison Shopping Supplies Merchant Services Social Media 120

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

iVend

DECEMBER 9, 2019

The future for brick-and-mortar looked bleak as retailers began to loosen the reins and became lax on creating the type of customer experience that keeps shoppers coming back—but not anymore as 2020 brings a resurgence of brick-and-mortar retail, and it is in high-demand. Data will Drive Personalisation in the Customer Experience.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Supports: Natural language processing. email addresses).

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

eCommerceFuel

APRIL 13, 2023

Companies focused on brand building could struggle with Amazon, which prioritizes the customer experience without highlighting the companies who offer popular products. However, according to our 2022 eCommerce Trends Report , the percentage of merchants selling on Amazon has declined slightly from 55.8%

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

eCommerceFuel

APRIL 13, 2023

Companies focused on brand building could struggle with Amazon, which prioritizes the customer experience without highlighting the companies who offer popular products. However, according to our 2022 eCommerce Trends Report , the percentage of merchants selling on Amazon has declined slightly from 55.8%

Shipping Costs 26

Shipping Costs Merchant Services Fulfillment Shopify 26

GetElastic

SEPTEMBER 9, 2019

Gartner predicts chatbots will power 85% of customer service interactions by next year, and 31% of marketers believe that virtual personal assistants will have more impact than any other AI technology. More nuanced chat requires natural language processing to infer intent and to map open responses to bot replies.

Merchant Services 159

Merchant Services Payment Services Live Chat eCommerce 159

Demac Media

MAY 8, 2018

This year Demac Media travelled for the 7th year in a row to Las Vegas for Magento’s annual Imagine Conference. For three days we connected with partners and merchants, learned about the challenges and successes the ecosystem has faced in 2017, and what to expect in the year ahead. Improving Developer Experience. Aspen Medical.

Magento 37

Magento Merchant Services Multi-channel Improvements 37

Demac Media

MAY 8, 2018

This year Demac Media travelled for the 7th year in a row to Las Vegas for Magento’s annual Imagine Conference. For three days we connected with partners and merchants, learned about the challenges and successes the ecosystem has faced in 2017, and what to expect in the year ahead. Improving Developer Experience. Aspen Medical.

Magento 28

Magento Merchant Services Multi-channel Improvements 28