Retail TouchPoints

MAY 23, 2023

Then the brand went viral during the pandemic thanks to its eco-friendly handcrafted face masks, which helped Graf Lantz expand its customer base 14X over the past three years. Anecdotally, we hear from our customers that they’re still using bags and laptop sleeves from 10 years ago.

Specialty Retailers 207

Specialty Retailers Consumer Social Media Accessories 207

Retail TouchPoints

FEBRUARY 5, 2021

How well retailers are able to do this will determine their success in fostering unified commerce for a customer-centric business. Omnichannel success always circles back to the customer centric philosophy — having a high level of real-time visibility and ensuring that products are in the right place at the right time to meet demand.

Omnichannel 165

Omnichannel Payment Services Specialty Retailers Customer Loyalty 165

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Buser pointed to Tesla’s “Touchless Test Drive” as a great model that makes appointments the “new default for a zero-contact experience.”

Retail 261

Retail Beauty and Health Books Omnichannel 261

Retail TouchPoints

JULY 30, 2020

Although mass merchants are poised to get the majority of back-to-school and back-to-college sales, apparel and specialty retailers have more opportunities than ever to use social channels like TikTok and Instagram to bridge connections. Gen Z-centric brands prioritizing digital community building.

Merchant Services 244

Merchant Services Apparel Omnichannel Clothing 244

ChannelAdvisor

FEBRUARY 18, 2020

With the e-commerce industry in a constant state of evolution, brands and retailers must be ready to adapt at any time, on any channel. You need e-commerce software that can simplify, streamline and unify multiple platforms into one manageable experience. How to Find Your Customers Along the New Path to Purchase.

eCommerce 52

eCommerce eCommerce Software Food and Beverages eCommerce Platforms 52

ESW

AUGUST 3, 2020

Then a global pandemic upended retail and brought the world to a standstill. Few will be surprised to hear that, with most of the world sheltering at home, a retail model that delivers products directly to customer doors has done particularly well. saw subscription growth slow but were still onboarding new customers.

Subscription 103

Subscription eCommerce Payment Services Food and Beverages 103

BigCommerce

JULY 2, 2018

It forces you to get good at all of the blocking and tackling basics of customer satisfaction and business. Satisfied customers and quality products are characteristics of the company that can be in the top paid positions in a category week after week, year after year. Never forget to email customers. Meet your customers.

Social Media 230

Social Media Marketing BigCommerce PPC 230

Steve Dennis

JANUARY 9, 2018

We can also expect to see more small format stores as a way to cost effectively extend customer reach and further penetrate key customer segments. As much attention as e-commerce gets it turns out digital channels’ influence on brick & mortar shopping is far more important for most brands.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Talkoot

APRIL 19, 2021

Product pages are the most important page driving customer buying decisions (and influencing brand perception) on a DTC website: another Nielsen study found that 20% of users abandoned a purchase because of incomplete or unclear product information. Inability to tailor product copy to customer feedback and sales data.

Shipping Costs 78

Shipping Costs SEO Social Media Reference 78

Dynamic Action

SEPTEMBER 21, 2017

DynamicAction, a Shop.org 2017 Digital Commerce Startup of the Year finalist, will enable Destination XL to connect customer, product and profit data across its business, fostering organizational alignment and an exceptional customer experience. SILICON VALLEY­: Sept.

eCommerce 48

eCommerce Retail Apparel Specialty Retailers 48

OrderDynamics

NOVEMBER 2, 2017

Here we find: L2 Research: Finds 34% BOPIS among specialty retailers (2017). IDC estimates that by 2018, 30% of major retailers will adopt an omni-channel platforms (2017). Omni-channel’ is the most discussed buzz word in the retail industry – it has been for years. Run Your Own Test.

Retail 50

Retail Channel Specialty Retailers Download 50

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities. ” .

POS 169

POS Specialty Retailers Point of Sale Omnichannel 169

Retail TouchPoints

APRIL 2, 2021

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. It was never meant to be the driving force behind experiences.

Retail 145

Retail Specialty Retailers Customer Loyalty Customer Experience 145

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Vend 210

Vend Payment Services Point of Sale Travel 210

Retalon

AUGUST 5, 2020

In reality there are many different retail verticals with their own unique considerations. Choosing the most important KPIs for a specific retail business will depend on your industry, merchandise, supply chain structure, selling channels and many other factors. Examples of Retail KPIs that Maximize Inventory ROI.

Retail 41

Retail Merchant Services Improvements Accessories 41

BigCommerce

JULY 3, 2017

I knew I would make a better product and I felt called to share the information I knew and deliver healthier and better products for my customers and for the planet. We focus on offering products crafted with the precision and care consumers expect, and backed by the customer service they deserve. – Mira Herman, Owner, Rose Mira.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209