Fabric

JULY 13, 2023

During the COVID-19 pandemic, enterprise omnichannel retailers faced notable challenges (and opportunities) due to disruptions in the supply chain. As a result, providing customers with omnichannel retail experiences became a requirement for survival. What is Omnichannel Fulfillment? Let’s dive in!

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Ecommerce Platforms

DECEMBER 4, 2017

Have you encountered a chance to move into the world of omnichannel selling? A physical retail hardware store selling a handful of items online reflects that of an omnichannel experience. When you own an online or retail store, the question isn't if you're going to implement omni channel strategies. Chances are you have.

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Fabric

MARCH 14, 2023

Welcome to Part 2 of The Modern Retailer’s Guide To Dropshipping Fashion and Apparel. In Part 1, we covered the basics of dropshipping and explored the reasons why every fashion retailer should switch from a traditional retail model to an asset-light dropship model. 5 Tips and Strategies for Dropshipping Fashion and Apparel 1.

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Apparel Fashion Shipping Costs Merchant Services 130

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

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Fabric

AUGUST 15, 2023

Additionally, there’s one potent omnichannel fulfillment approach that retailers are rapidly adopting as well: buy online, pickup in-store. In this guide, we’ve compiled all you need to know about BOPIS for omnichannel retailers. Lindsay Mikos is the senior director, retail omnichannel at Walgreens. It grew to $73.16

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BigCommerce

SEPTEMBER 12, 2017

It’s a complex process, and it’s why omni-channel selling is so important. Get your free comprehensive omnichannel report now. What is omni-channel retail? The purpose is to keep customers moving around within the brand ecosystem, with each channel working in harmony to nurture more sales and engagement.”

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Channel Shipping Costs Consumer Multi-channel 420

ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers. However, they lacked the necessary technology and infrastructure and realized developing it in-house would take years.

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Fashion Shipping Costs Merchant Services Omnichannel 60

Kibo

NOVEMBER 1, 2021

Omnichannel shopping isn’t just a passing trend. Consumers are dividing their shopping journey across multiple online and offline channels, including in-store browsing, ranked as the most useful touchpoint by consumers in the Google survey. What Is Omnichannel Order Management? Omnichannel vs. Multichannel Order Management.

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Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Returns are a major cost of doing retail business of any kind, but especially online.

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Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity. At Alibaba’s recent 11.11

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iVend

MARCH 14, 2022

Optical retail straddles two worlds – optical retail stores are part medical practice, with prescription lenses, and part fashion retailer, selling designer frames and sunglasses. According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing.

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Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. So how does NMG see these digital investments leveling up its omnichannel game?

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Retail TouchPoints

NOVEMBER 20, 2023

The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media.

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Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

MAY 7, 2024

For example, they could be asking for a related product that could be added to your range, such as adding matching hats or scarves to coats on a fashion site. Applying insights to off-site marketing channels. Zero results pages can also illuminate the need to configure better synonyms to prevent dead-end searches.

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eCommerce Improvements Information Omnichannel 226

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

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Retail TouchPoints

NOVEMBER 30, 2022

The only difference between then and now is the technology that brands can use to take these offerings to the next level. By thinking outside the box and investing in the right technology, brands can use pop-ups to experiment in ways that are impossible with traditional storefronts. Pop-ups are Endlessly Customizable.

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Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

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Fashion Omnichannel Operations Consumer 225

Retail TouchPoints

JUNE 22, 2023

The brand uses a combination of Facebook, Instagram, YouTube, TikTok and even other channels, and adjusts its approach based on its goals and changing consumer behaviors. “In In marketing, it’s not about one channel or another; you need the portfolio because things can change,” Preis explained.

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365 Retail

JULY 6, 2022

Adyen, the financial technology platform, has been chosen by Fast Retailing, operator of UNIQLO, to power payments for the brand’s in-store and online checkout in multiple markets. This single platform gives UNIQLO the flexibility to do faster rollouts of omnichannel services. Image: Fast Retailing.

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Retail TouchPoints

SEPTEMBER 6, 2022

Make no mistake, this is a treacherous environment for retailers, which must make complex and difficult decisions about where to invest and divest, how to train employees, which technologies to employ and so on. strikes Gen Z as cumbersome, slow and old-fashioned. Customize physical stores to the omnichannel experience.

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Retail TouchPoints

OCTOBER 11, 2023

But as the business expands across media channels and touch points, the company’s biggest goal is to make purchasing from that content as seamless as possible. “In For fashion and even semi-fine jewelry, paying with a credit card isn’t such a hassle. .”

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Omnisend

APRIL 30, 2021

Ecommerce is booming, especially for the fashion and beauty sectors. The market ranges from cheaper, trend-led, fast-fashion items to exclusive, bespoke pieces created with precious metals and gems. In the entire fashion industry, people are becoming more concerned about sustainability and the ethical sourcing of products.

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Jewelry eCommerce Marketing Merchant Services eCommerce 144

Retail TouchPoints

JUNE 11, 2020

A key feature of this “Next Normal” will involve advances in omnichannel, which Brendan Witcher, Principal Analyst for Digital Business Strategy at Forrester , noted is in its first or second inning. Today’s consumers are agnostic to channels. Digital is everywhere and it’s ubiquitous,” said Witcher. Will it get easier?”

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Consumer Omnichannel Payment Services Fulfillment 285

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data. The rollout was completed in October 2020.

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retailnext

APRIL 1, 2021

In my first blog post, “ The Relevance of Physical Retail in the Customer Channel ,” available on empatheticmachines.org , I spoke about the relevance of physical retail today as well as introduced the idea of the Customer Channel. Today, I’m going to dive into some of the technology empowering the Customer Channel in physical retail.

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Channel Technology Customer Retail 40

Retail TouchPoints

FEBRUARY 1, 2021

Another, a fashion brand with product stuck in closed retail locations, had to shift distribution models to meet a surge in online demand. Omnichannel shopping. In 2021, omnichannel excellence will continue to become an essential point of differentiation, particularly for those retailers that don’t own their category.

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Retail TouchPoints

JULY 27, 2020

Retailers are refreshing their loyalty strategies by investing more heavily than other industries in digital capabilities, omnichannel communications, personalized offers and gamification. On a larger scale, technology — and increasingly artificial intelligence (AI) — is needed. Personalization Gets Personable.

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Payment Services Shipping Costs Sporting Goods Retail 149

Mi9

JULY 28, 2020

Today it is more critical than ever to quantify the value impact of a technology investment in order to make a well-informed decision and drive consensus internally. Having the right technology in place to be able to adapt to new or changing trends quickly will be a major success factor coming out of the crisis. INVENTORY REDUCTION.

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Technology Download Improvements Omnichannel 98

Retail TouchPoints

MARCH 25, 2024

Amara’s Law posits that humans tend to overestimate the impact of new technologies in the short term but underestimate their impact in the long term. The latest technology to capture the attention of the world is AI. For that reason, Ting Cai, Chief Data Officer at Rakuten Group , said that “everybody needs to leverage this technology.

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Retail TouchPoints

JULY 14, 2021

Suppliers are breaking down their demand forecasts geographically, while retailers are breaking them down by channel. The technology does exist, but the fears surrounding data sharing have impeded processes being enacted, so it’s a mix of both complacency and a lack of process implementation. Is this flawed in an omnichannel era?

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Shipping Costs Omnichannel Channel Recommendation 264

Retail TouchPoints

JULY 30, 2020

Fashion Retail’s Looming Cash Crunch. Across the industry, nearly half of global fashion brands do not commit to paying for finished orders, which causes a huge liquidity problem for suppliers. They will utilize emerging technologies such as artificial intelligence, blockchain and IoT to make decisions and execute much, much faster.

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Payment Services Retail Fashion Shipping Costs 280

Retail TouchPoints

JULY 29, 2020

Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies. It’s an approach that’s spawning a whole new go-to-market channel for retailers and brands alike, as they tap into consumer desires for tactile and sensory experiences that can’t be duplicated online.

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Payment Services Payments Retail Social Media 183

Retail TouchPoints

AUGUST 18, 2020

We’re back and bringing more community responsibility, fashion-forward footwear, and on-trend partnerships,” Margolis added. Through partnerships with schools across the country, it will provide students, teachers and their families with online connectivity technology, complimentary lunches and shoes.

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eCommerce Payment Services Payments Omnichannel 198

Retail TouchPoints

MAY 4, 2023

The good news is that technology innovations continue to come fast and furious, making this particular niche ripe for innovative creative engagements with your customers. So how should you engage with this new-fashioned technology? Cost can also be a barrier for some brands, as well as the time to implement.

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Retail TouchPoints

SEPTEMBER 16, 2022

As a result, brands such as Aerie and Bubble are putting consumer insights at the center of their decisions to ensure they’re forming the right partnerships and embracing the right engagement strategies across channels. Gen Z has grown up immersed in technology. Access to Community. Next year, that number is expected to reach 50%.

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Retail TouchPoints

NOVEMBER 23, 2021

Beholden to industry powerhouses like Neiman Marcus or Bloomingdale’s in the fashion vertical or Target and Walmart in the CPG space for the majority of sales, brands across the board were wary of entertaining direct-to-consumer initiatives (DTC) that might disrupt their wholesale business. Build a foundation of connected consumer data.

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Retail Mobile Consumer Omnichannel 268