ESW

JUNE 1, 2023

ESW Case Study ICONIC US FASHION BRAND. CONQUERING DTC IN CANADA This world-famous fashion house had a wholesale arm in Canada that sold exclusively to local retailers. However, they lacked the necessary technology and infrastructure and realized developing it in-house would take years.

Fashion 60

Fashion Shipping Costs Merchant Services Omnichannel 60

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Wiser

FEBRUARY 21, 2024

Leaders from top-performing brands shared their experiences and strategies covering a range of topics—from the impacts of the pandemic to the innovative use of technology and data in crafting successful sales strategies. A core theme discussed was the accelerated adoption of technology in the face of adversity.

Technology 78

Technology Multi-channel Shopping Carts Presentation 78

365 Retail

MAY 4, 2023

Lindex aims to increase inventory accuracy, which leads to higher product availability across all channels. By adopting RFID technology, Lindex takes an essential step in its Digital Store Program which aims to digitize products and processes within the organization. Nedap , has been selected by Lindex to deploy Nedap iD Cloud.

Fashion 57

Fashion Retail Technology Channel 57

365 Retail

MAY 2, 2024

When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals.

Social Media 52

Social Media Information Channel Consumer 52

Retail TouchPoints

SEPTEMBER 29, 2022

This year saw the proposal of the Fashion Sustainability and Social Accountability Act. To help accomplish this, retailers are adopting circular business models and innovative technologies. Across the globe, lawmakers and government entities are introducing sustainability legislation. Greater demand forecasting. Recommerce.

Retail 332

Retail Fashion Supplies Apparel 332

Retail TouchPoints

DECEMBER 13, 2021

I think people are getting tired of using the word omni — it’s really “channel-less.” The customer doesn’t think in channels, so [the question becomes] how can the retailer stop operating in channels? On the digital side, it’s that continued journey to channel-less and frictionless. Take for example CDPs.

Channel 182

Channel Omnichannel Retail Merchant Services 182

Retail TouchPoints

JUNE 9, 2023

From choosing more eco-friendly materials to incorporating energy-saving technologies, these companies have seen the importance of creating better environmental practices and have acted accordingly. Clienteling can play a key role in helping customers find items that they will cherish for much longer than disposable fast fashion.

Supplies 226

Supplies Operations Shipping Costs Customer 226

365 Retail

FEBRUARY 11, 2022

High street bakery chain Greggs is to launch a fashion collection in a first-of-its-kind collaboration with Primark. Both brands revealed the new partnership, which includes a new 130-seat “Tasty by Greggs” cafe in Primark Birmingham opening on February 12, in a video shared across their social media channels.

Fashion 62

Fashion Clothing Social Media Channel 62

365 Retail

OCTOBER 31, 2022

UK consumers are increasingly rating sustainability and brand authenticity as key consideration factors in their fashion buying decisions, the latest research from Centra, the headless commerce platform for fashion and lifestyle brands, reveals.

Fashion 52

Fashion Apparel Consumer Channel 52

Retail TouchPoints

MARCH 6, 2024

In an effort to reduce sizing-related return rates, some fashion brands are working with Fit:Match.ai, a ‘digital twin’ matching platform that uses AR body-scanning technology designed to help shoppers select their size more accurately. Over the next few months and years, expect to see more technology tools designed to mitigate abuse.

Customer Experience 254

Customer Experience Shipping Costs eCommerce Improvements 254

Retail TouchPoints

FEBRUARY 14, 2023

UK-based digital retailer Very has partnered with AI-powered product search and discovery platform Constructor to transform its product discovery experience across online and mobile channels. Very offers products across fashion, tech, homeware, toys, sports equipment and other categories from more than 2,000 brands.

Toys 198

Toys Fashion Customer Experience Channel 198

365 Retail

JULY 5, 2022

With fast fashion (AKA disposable fashion) quickly losing its appeal, especially among those 30 years old and younger, the timing of this sponsorship couldn’t have been better. eBay’s sponsorship of Love Island has brought the environmental impact of fast fashion to the forefront. The fashion industry isn’t the only change.

Fashion 57

Fashion Clothing Multi-channel Fulfillment 57

Retail TouchPoints

MAY 7, 2024

For example, they could be asking for a related product that could be added to your range, such as adding matching hats or scarves to coats on a fashion site. Applying insights to off-site marketing channels. Zero results pages can also illuminate the need to configure better synonyms to prevent dead-end searches.

eCommerce 229

eCommerce Improvements Information Omnichannel 229

Retail TouchPoints

FEBRUARY 7, 2023

These consumers are using digital channels and experiences to discover and engage with once out-of-reach luxury brands. Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity.

Payments 280

Payments Omnichannel Payment Services Consumer 280

Retail TouchPoints

JUNE 13, 2023

When Houle started with Aldo Group as Senior Director of Digital Technology, “We were primarily focused on digitalizing our retail experience across all channels,” he said in an interview with Retail TouchPoints. It involves not just the right technology but also the right skills, processes, and culture.

Supplies 225

Supplies Customer Experience Technology Omnichannel 225

Algopix

APRIL 14, 2024

Mattan Danino – WEBITMD Mattan Danino, leading WEBITMD, is known for his innovative approach in blending technology with traditional marketing strategies to drive eCommerce growth. Ryan Flannagan – Nuanced Media Ryan Flannagan at Nuanced Media is distinguished for his deep understanding of multi-channel eCommerce strategies.

eCommerce Marketing 113

eCommerce Marketing eCommerce Marketing Toys 113

365 Retail

OCTOBER 8, 2023

Mango, a prominent European fashion conglomerate, is accelerating its digital metamorphosis with the introduction of Lisa, its proprietary conversational generative Artificial Intelligence (AI) platform. This move towards generative and conversational AI is a component of Mango’s broader technological overhaul.

Fashion 104

Fashion Technology Events Recommendation 104

365 Retail

MAY 19, 2022

eBay UK, which has seen one pre-loved fashion sale every second so far in 2022, is the first pre-loved fashion partner to couple up with the popular TV show. The collaboration comes after new research from eBay reveals that UK shoppers are becoming increasingly conscious of fast fashion. Ralph Lauren.

Fashion 62

Fashion Clothing Social Media Channel 62

Retail TouchPoints

SEPTEMBER 22, 2022

To celebrate the platform’s anniversary and solidify its dominance in online luxury, the Luxury Pavilion will host an augmented reality fashion show on Sept. We all know how digitally savvy the Chinese consumers are and how fast they’re able to embrace new technologies,” said Janet Wang, Head of Alibaba’s luxury division in a statement.

White Paper 218

White Paper Customer Multi-channel Fashion 218

Retail TouchPoints

JULY 12, 2021

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. A key focus area for the group is to help informal commerce segments leverage the power of technology.

Travel 243

Travel Fashion Small Business Retail Supplies 243

Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. How will this long-term investment support the company’s integrated luxury retail strategy?

Omnichannel 262

Omnichannel Technology Channel Department Stores 262

Retail TouchPoints

NOVEMBER 6, 2023

After a successful partnership with Pacsun, the fashion brand opened its first U.S. On-Trend Styles: “Delivering on-trend fashion continues to be the cornerstone of our business and the focus of our strategy for the holiday season and through 2024,” Dres explained. 2023 was a critical year in Princess Polly ’s growth story.

Fashion 227

Fashion Omnichannel Operations Consumer 227

Pivotree Blog

OCTOBER 17, 2022

But certain elements must happen behind the scenes — like product content optimized for each channel and inventory visibility to ensure you don’t promote a product that’s actually out of stock. For example, fashion and beauty companies can use live video calls with consultants to recommend products and answer questions.

Channel 98

Channel Customer eCommerce SEO 98

Retail TouchPoints

APRIL 5, 2022

Our community already embraced sustainable fashion, and we wanted to incorporate that into our brand experience. By leveraging ThredUP’s proprietary technology, we were able to get our resale program up and running quickly, bringing value to our customers while also reducing our carbon footprint.”.

Payment Services 259

Payment Services Shipping Labels Accessories Apparel 259

retailnext

APRIL 1, 2021

In my first blog post, “ The Relevance of Physical Retail in the Customer Channel ,” available on empatheticmachines.org , I spoke about the relevance of physical retail today as well as introduced the idea of the Customer Channel. Today, I’m going to dive into some of the technology empowering the Customer Channel in physical retail.

Channel 40

Channel Technology Customer Retail 40

Retail TouchPoints

JUNE 22, 2023

The brand uses a combination of Facebook, Instagram, YouTube, TikTok and even other channels, and adjusts its approach based on its goals and changing consumer behaviors. “In In marketing, it’s not about one channel or another; you need the portfolio because things can change,” Preis explained.

Customer 256

Customer Clothing Consumer Fashion 256

Retail TouchPoints

MAY 20, 2022

The designer fashion brand launched its own ecommerce operation in 2008, at a time when many other high-end specialty labels were still turning up their noses at digital. But Ken Natori wasn’t a fashion executive, and that made him the perfect fit to lead the transformation of this designer label into an omnichannel brand. “My

Omnichannel 225

Omnichannel Department Stores BigCommerce Fashion 225

Retail TouchPoints

SEPTEMBER 1, 2023

Top priorities include updating store interiors; integrating new technology to support associates; enhancing digital capabilities; and optimizing supply chain and merchandising operations. “Right now, we have less than $500 million in debt, and we will not be taking on any additional debt to fund or to pay for this investment,” Rosen explained.

POS 211

POS Merchant Services Supplies Improvements 211

Mi9

JULY 28, 2020

Today it is more critical than ever to quantify the value impact of a technology investment in order to make a well-informed decision and drive consensus internally. Having the right technology in place to be able to adapt to new or changing trends quickly will be a major success factor coming out of the crisis. INVENTORY REDUCTION.

Technology 98

Technology Download Improvements Omnichannel 98

Fabric

DECEMBER 15, 2023

Read on to learn about the strategies and technologies that will shape the retail experience in 2024 and beyond. The discussion underscored that, in the current landscape, retailers of all sizes have the opportunity to deliver on true omni-channel promises. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

OCTOBER 16, 2023

Lifecycle pricing , which integrates base pricing, promotions and markdowns into one holistic strategy, can help merchants optimize their approach — especially as they strive to localize, and even personalize, experiences for consumers across all channels. Many times, markdowns are heavily weather related, especially for fashion retailers.

Merchant Services 307

Merchant Services Consumer Marketing Information 307

Retail TouchPoints

JUNE 12, 2023

And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey. While AI was initially associated with big tech and multinational brands, the technology is becoming increasingly available for everyone. More importantly, the tech is a perfect fit for small companies.

Retail 250

Retail Technology Games Recommendation 250

Retail TouchPoints

JUNE 20, 2022

The world has entered the next frontier of a commerce technological revolution. If you discovered, for example, that Dolce & Gabbana is participating in the Decentraland Metaverse Fashion Week , search relevant hashtags to gain feedback on the success of the activation. Move over real life; the metaverse is here.

Retail 293

Retail Automotive Fashion B2B 293

Retail TouchPoints

AUGUST 12, 2020

Whether it is the in-store or online experience, technology will play a key role in meeting these customer and societal changes. Fashion Week is a good example: taking the experience of “attending” Fashion Week and pushing it out to a broader digital audience as an immersive, augmented environment. Early Adopters.

Retail 267

Retail Fashion Technology Customer Experience 267

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. To do it, Forever 21 is: Making significant investments to align its digital and physical channels ; Enabling fast, frictionless checkout ; Meeting Gen Z where they are, on social media, to drive discovery ; and Listening to its customers to evolve its brand in line with their expectations.

Omnichannel 273

Omnichannel Social Media Mobile Fashion 273

Retalon

MARCH 2, 2021

Business-Specific Analytics & AI for Fashion Retailers. But let’s be honest, what do fast food restaurants, automotive, luxury fashion, and an online pharmacy have in common? What channels do you promote through? What channels do you sell through? The one constant in fashion retailing is that there are no constants.

Fashion 41

Fashion Retail Automotive Games 41