Retail TouchPoints

APRIL 26, 2022

Rapid delivery services are changing the convenience store landscape by adding even more options for hungry shoppers to stock up on what they need on their own schedules. Foxtrot is taking its own approach to the rapid delivery market by embracing a fully omnichannel operation.

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Payment Services Omnichannel Shipping Costs Operations 247

Retail TouchPoints

AUGUST 2, 2023

But contrary to pandemic-era predictions, it turns out people still want to shop in stores, and a swath of data privacy crackdowns have brought many of these rising stars back down to Earth. Three companies in the space — intimates brand ThirdLove , Shopify aggregator Win Brands Group and apparel brand U.S.

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Omnichannel Social Media Shopify Shipping Costs 228

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. Retailers need to handle inventory in stores and distribution centers, keep an eye on both digital and physical shelves and keep costs down with efficient logistics and routing.

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Management POS Shipping Costs Supplies 244

Retail TouchPoints

AUGUST 19, 2021

With re-masking and a potential fourth wave coming, we aren’t out of the woods yet, and it’s important to recognize how essential elements of retail business and operations have been forever transformed — most notably, the role of brick-and-mortar stores and the relationship between personalization and automation.

Supplies 260

Supplies Shipping Costs Retail Fulfillment 260

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Payment Services Shipping Costs Omnichannel Fulfillment 233

Retail TouchPoints

JANUARY 4, 2022

2021 was a critical year for the direct-to-consumer (DTC) space. With consumers’ rapid shift to ecommerce channels, DTC players had to navigate surges in demand and effectively compete against a broader landscape that included their startup peers but also omnichannel behemoths. Why do you think this is?

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Omnichannel Consumer Channel Toys 318

Retail TouchPoints

MARCH 5, 2024

These days, it seems like every major retailer has its own channel for serving ads, and advertisers are seizing this opportunity eagerly, to the tune of $114.4 Having a unified view of your customer matters because retail buying journeys don’t take place on one channel. billion in digital spending in 2022 alone.

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Retail Customer Data Channel Mobile 249

ROI Revolution

MAY 20, 2021

Brick-and-mortar stores shut down, and customers flocked online to get the items they needed. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. So what exactly is an omnichannel strategy?

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Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

NOVEMBER 17, 2021

Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Omnichannel is so important for us right now as the retail industry, and all industries for that matter, are hit with supply chain issues,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel. “We Define your brand values.

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Consumer Omnichannel Leisure Supplies 293

Retail TouchPoints

AUGUST 3, 2020

Stitch Fix, Warby Parker and others became beacons for established brands, including Coca-Cola, to invest in DTC sales channels. The bubble has burst for non-profitable DTC brands largely due to relying on cheap capital and efficient supply chains coming out of China. What DTC Brands Can Do Now To Improve Outlook.

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Outdoor Retail Beauty and Health Travel 293

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Sourcing and manufacturing.

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Retail TouchPoints

AUGUST 19, 2021

Retailers need to prepare for shifts in product demand by allocating inventory in the right stores, warehouses and distribution centers. This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. ADDITIONAL LISTENING: 2.

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Supplies Consumer Omnichannel Multi-channel 293

Retail TouchPoints

JULY 5, 2022

A lot of the pain points that we’re seeing are in the inventory side, but against that backdrop we’re going to see a steely-eyed focus on improving profitability in stores and digital channels.”. The retail industry has been built for the last 150 years around physical stores,” explained Anderson. “We’ve

Shipping Costs 277

Shipping Costs eCommerce Retail Merchant Services 277

Retail TouchPoints

JULY 8, 2021

Anxiety rates undoubtedly influence consumer behaviors, especially shoppers’ willingness to return to large physical spaces such as malls. Half of the respondents said they found new online stores and will continue to use them moving forward, while nearly as many (49%) said they tried different brands and will continue to buy them.

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Payment Services Retail Omnichannel Consumer 278

Retail TouchPoints

AUGUST 3, 2023

The news of Rempell’s departure comes at the same time AEO announced that it expects Q2 2023 revenue to be flat year over year, but ahead of previous guidance.

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Operations Supplies Improvements Channel 188

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Omnichannel Integration: The lines between physical and online retail continue to blur as omnichannel strategies take center stage.

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Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies.

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Payment Services Payments Retail Social Media 177

Retail TouchPoints

MAY 1, 2023

We are most excited about brands and retailers in the apparel and grocery/food space that are leaning into sustainability to reduce waste in the supply chain through returns ,” said Lindsay Lightman, Principal at RevTech Ventures in an interview with Retail TouchPoints. “We

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Retail Beauty and Health Omnichannel Operations 217

Retail TouchPoints

FEBRUARY 18, 2021

And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. For example, BHLDN can support styling appointments and fittings in stores and online.

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Retail Beauty and Health Books Omnichannel 275

Retail TouchPoints

DECEMBER 28, 2022

They are becoming omnipresent in the supply chain due to their affordability and the ease of programming. They are also easy to integrate, lightweight and flexible — ideal for usage in warehouses with space constraints. Warehouses have become their own ecosystems within the supply chain that serves our modern world.

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Management Order Fulfillment Fulfillment Shipping Costs 262

RETAIL MANAGEMENT SOFTWARE

OCTOBER 22, 2020

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans.

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Channel Games Payment Services Shipping Costs 61

Retail TouchPoints

NOVEMBER 7, 2022

Kara Trousdale was the woman to know during the pandemic — she managed the consumables supply chain business at Amazon at the height of COVID, meaning she had the keys to the kingdom when it came to paper towels, toilet paper, hand sanitizer and all those humble essentials that were in such short supply.

Beauty and Health 261

Beauty and Health Supplies Consumer Social Media 261

365 Retail

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. This year’s peak will be truly omnichannel.

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Shipping Costs Supplies Shipping Channel 52

Retail TouchPoints

FEBRUARY 9, 2021

It’s difficult for brands to differentiate themselves in a physical store jammed with competitors’ products, and their fate depends on the priorities and perspectives of their retail partners. Elevate your omnichannel strategy. Shoppers will always patronize physical stores to some degree. Tell your story.

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Food and Beverages Omnichannel Social Media Consumer 288

Retail TouchPoints

MAY 1, 2023

We are most excited about brands and retailers in the apparel and grocery/food space that are leaning into sustainability to reduce waste in the supply chain through returns ,” said Lindsay Lightman, Principal at RevTech Ventures in an interview with Retail TouchPoints. “We

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Retail Beauty and Health Omnichannel Operations 183

Retail TouchPoints

AUGUST 3, 2021

Retailers must invest in innovative engagement strategies and channels to connect with their customers and leverage the power of influencers to amplify their brands. The QVC of the future for Gen Z is going to be TikTok, Instagram and the myriad social media channels they are glued to. The New Look of Fashion Retail.

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Fashion Social Media Consumer Clothing 284

Retail TouchPoints

MAY 18, 2021

COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s likely much of the dramatic growth seen over the past year came from infrequent ecommerce users — those that had used online channels for less than 25% of their purchases prior to the pandemic.

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eCommerce Shipping Costs Fulfillment Supplies 172

GetElastic

APRIL 11, 2023

This approach also enables businesses to provide a more seamless and consistent experience across multiple channels, from desktop to mobile to social media. In this headless commerce trend, blockchain integration can be used for supply chain management, smart contracts, and secure payment processing in both B2B and B2C contexts.

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Payment Services Payments Social Media Mobile 147

ESW

AUGUST 6, 2023

DTC ecommerce channels are uniquely capable of accommodating such pivots and changes nearly instantly. So brands that include online stores in their channel mix are well positioned to make decisions based on market and consumer behaviour. Merchants need to offer the right products on the right channels.

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Consumer Electronics Electronics Retail Apparel 78

Retail TouchPoints

AUGUST 20, 2020

Considering that as much as 90% of consumer retail sales today still occur in physical stores, traditional retailers that sell products both online and in-store actually have more to offer than the tech giants in terms of consumer (shopper) insights and demand forecasting data. in-store and online. Follow The Leaders.

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Retail Consumer Goods Omnichannel Mobile 182

Retail TouchPoints

SEPTEMBER 12, 2022

Once you’ve gone through the time and effort to measure the space, compare and select the pieces you need, you often have to wait weeks, even months, for them to arrive at your doorstep. You walk into these stores and there’s so much variety — different qualities and different styles.”

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Social Media Shipping Costs Customer Experience Consumer 239

Retail TouchPoints

OCTOBER 21, 2020

Bankruptcies and store closures are, unfortunately, ongoing features of the retail ecosystem. Many of the affected companies, such as JCPenney and Neiman Marcus , faced financial hardships before the pandemic, however, these closures reaffirmed that many legacy, store-focused businesses have failed to prioritize the in-store experience.

Sporting Goods 160

Sporting Goods Retail Omnichannel Consumer 160

Ecommerce Platforms

JANUARY 12, 2021

In an age saturated with convenient online shopping, how would physical stores keep up? Next-Generation Stores. Merchants are relying on business software solutions like Oracle NetSuite to build their next-gen stores. What’s a Next-Gen Store? Email marketing drives 20% of the traffic to your ecommerce channels.

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Payment Services Merchant Services Shipping Costs Payments 118

Retail TouchPoints

APRIL 13, 2021

Omnichannel now means not just offering services across channels, but also providing seamless communication that connects all touch points. “As That experience in the store is going to matter, as is the online [experience] and communicating with the customer across all channels — that’s what’s really going to matter.”.

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Consumer Payment Services Fulfillment Multi-channel 137

Retail TouchPoints

JULY 28, 2020

There are new and innovative ways to marry personal computing devices, gesture recognition technology, merchandising creativity and inventory management to create a new world of retail that’s an inviting, engaging and safe space for thriving retail commerce — as well as the sometimes-elusive emotional connection between shoppers and brands.

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Retail Mobile Multi-channel Technology 190

365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . 1. Focus on reaching ‘Omnichannel Nirvana’ ? . This requires a seamless supply chain, involving?AI

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Social Media Retail Payment Services Subscription 105

Ecommerce Platforms

MAY 3, 2023

Shopify vs Shopify Plus: Which is actually best for your ecommerce store? As the “Enterprise” Shopify solution, Shopify Plus offers a host of opportunities to strengthen your sales, and customize your store. Shopify is a leading ecommerce site builder , promising companies all the tools they need to launch and run an online store.

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Shopify Merchant Services Shipping Costs Payment Services 104