Retail TouchPoints

SEPTEMBER 8, 2023

Fashion retailer Rue21 is bringing a new CIO on to its revamped leadership team. Rue21 also has made several executive appointments to strengthen its leadership team and stay at the forefront of change within the affordable fashion industry. Scott Saeger, who will take on the role starting Sept.

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365 Retail

JUNE 7, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands, has announced Forever 21 has selected Amperity to ‘maximise the value’ of its omnichannel customer data. With Amperity, Forever 21 will be able to provide more relevant, personalised customer experiences.

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Retail TouchPoints

DECEMBER 16, 2022

Warner Music Group (WMG) will partner with and invest in digital fashion retailer DressX , gaining a platform for select WMG artists to design their own virtual fashion lines. DressX launched in August 2020, and Meta added the company to its portfolio of virtual clothing designers in July 2022.

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Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

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Retail TouchPoints

FEBRUARY 7, 2023

But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023. The luxury market has a few key advantages that will likely safeguard it from financial turmoil.

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Retail TouchPoints

MARCH 6, 2023

Claire’s is celebrating the opening of its next-generation store in Paris with a Fashion Week event on March 6, 2023 that will spotlight the brand’s partnership with fashion designer Nicola Formichetti and V Magazine. 2 in the retail sector in Fast Company ’s World’s Most Innovative Companies list for 2023.

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Retail TouchPoints

JANUARY 2, 2024

On the heels of its 40th anniversary, Mango Fashion Group has revealed plans to open 500 new stores in key markets, including Canada, France, the UK and U.S., Sustainability Comes into Fashion Double-digit growth is on the horizon for the 2023 fiscal year, largely thanks to Mango’s focus on international ecommerce. through 2026.

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Retail TouchPoints

JULY 1, 2021

Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of Stylyze , partnerships and building out capabilities internally.

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Retail TouchPoints

JUNE 13, 2023

This more expansive view of digital transformation has been one of the key lessons learned by Matthieu Houle, CIO of Aldo Group , during his five-plus years working up the IT ranks within the company. This involved creating a seamless omnichannel experience that allowed customers to interact with us both in-store and online without friction.”

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Retail TouchPoints

NOVEMBER 23, 2020

Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off. Long-Term Investments in Omnichannel and Supply Chains Pay Dividends at Big Box Retailers.

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Retail TouchPoints

JUNE 26, 2023

Get ready, get excited, retailers and customers alike, the 2D barcode, a compact square label with splotches and spaces that encode up to 350X more data than a traditional UPC (4,000 characters) will have a significant impact on managing the business and delivering better customer experiences. Who doesn’t want that?

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Retail TouchPoints

APRIL 12, 2023

In November 2022 alone, for example, Leap opened multiple stores at Simon properties in California and Florida: True Classic Tees in Los Angeles’ Del Amo Fashion Center and ThirdLove , Sugarfina and Goodlife in Florida’s Town Center at Boca Raton. “We There’s a distinguished relationship there.”

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Retail TouchPoints

SEPTEMBER 20, 2023

Instead of “telling the brand story,” which is a fixation in much of the retail universe, it pulls the client into an experience where the client becomes the brand, or becomes an actor in the living story of the brand. Q New York doesn’t look like a radical experience, though it truly is.

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Retail TouchPoints

MARCH 29, 2021

Luxury online fashion retailer Mytheresa has improved add-to-cart and conversion rates as well as reduced mobile bounce rates and increased newsletter signups in China following the deployment of the Kibo unified commerce solution.

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Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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Retail TouchPoints

FEBRUARY 3, 2021

Kendra Scott is stepping down as CEO of her eponymous Kendra Scott fashion accessories brand, and current President Tom Nolan will move into the role. Scott will remain executive chairwoman and majority owner of the business, continuing to lead design, customer experience and philanthropy efforts.

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Retail TouchPoints

JUNE 22, 2023

“We think of it as a way to deepen the relationship with our customers and get them into new categories.” Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. As a company, we place a huge premium on creativity.

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Retail TouchPoints

AUGUST 8, 2022

The pandemic hit the fashion rental company hard as homebound consumers opted not to refresh their wardrobes. Yet despite sharp declines in its business, the company moved forward with its IPO in October 2021. Since then, the bumps seem to be smoothing out, helped by the fact that consumers are back at work and weddings again.

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Omnisend

APRIL 29, 2021

With the ever-evolving fashion industry, keeping up with clothing brand marketing ideas can seem impossible. . From SMS to omnichannel campaigns that garner a 287% higher purchase rate , marketers can enjoy using a wide variety of exciting and effective marketing methods. Remind Customers About Their Abandoned Carts.

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365 Retail

OCTOBER 5, 2021

Spanish fashion retailer, Desigual , has increased employee engagement and streamlined operational efficiencies in partnership with YOOBIC , the digital workplace solution for frontline teams. Desigual is an international fashion brand that was established in Barcelona in 1984.

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Retail TouchPoints

JANUARY 20, 2022

Amazon has announced plans for its first-ever physical fashion store — dubbed Amazon Style — which will feature women’s and men’s apparel, shoes and accessories. Amazon Style will actually be the company’s seventh physical retail format, which all began with Amazon Books way back in 2015. The goal is an Everything Apparel Store IRL.

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Retail TouchPoints

SEPTEMBER 6, 2022

Companies that don’t get their arms around this trend will find it harder and harder to capture these younger shoppers, who have more than $360 billion in disposable income, more than double the amount from three years ago. strikes Gen Z as cumbersome, slow and old-fashioned. Customize physical stores to the omnichannel experience.

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Retail TouchPoints

MAY 18, 2023

A well-crafted data strategy is the elixir to growth, especially for fast-growing brands with a strong omnichannel strategy,” Lisbona said in an interview with Retail TouchPoints. The company implemented NetSuite ERP to create more efficient processes and establish a more integrated view of operations.

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Retail TouchPoints

JANUARY 19, 2022

We have a desire to be the leading luxury lifestyle company. Doubling down on stores: Like many executives helming omnichannel businesses, Louvet emphasized the continued importance of physical locations. In the end, the company’s goal is to have a measurable and tangible impact with its sustainability focus.

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Retail TouchPoints

MARCH 23, 2023

Since January 2021, more than 250 million Snapchatters have engaged with Snap’s AR shopping “Lenses” more than 5 billion times, according to the company. Now the company wants to use that experience to help companies “transform their business and make the shopping journey more engaging for consumers around the world.”

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Optimizely

DECEMBER 20, 2018

If you’re trying to stand out in fashion ecommerce , for example, it’s super tough. But it’s even harder to build an online retail site that competes with existing retailers like Amazon or Target that have an established a customer base and dominate the market. Orchard Mile: Hyper-personalized ecommerce experience.

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Retail TouchPoints

APRIL 24, 2024

As a result, the companies have intentionally made motion a driving force of the space — and the shopper journey. Customers also can easily order shoes in-store and have them delivered to their homes so they don’t have to lug their purchases around the city. Kizik also plans to expand its wholesale footprint.

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Retail TouchPoints

DECEMBER 13, 2021

Over the course of her career, Tharp led digital transformations from the inside at a host of companies, including Dean Foods, Travelocity, Neiman Marcus and Fossil. How do you remove friction and enhance service and experience in your store in a brand-right way?

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lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. In short, CX helps you build and maintain a loyal customer base. But what’s new in omnichannel commerce in 2023?

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Retail TouchPoints

NOVEMBER 20, 2023

The luxury fashion house is partnering with EON , a company specializing in Digital ID technology, to embed a custom-produced song by Archive, a London-based trip-hop group, into items from the collection. Balenciaga is venturing into wearable tech with a new merchandise series that gives consumers exclusive access to media.

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Retail TouchPoints

JUNE 14, 2022

Sportswear giant Nike has spent like a giant on its metaverse plays, established a Metaverse Studio, launched NikeLand on Roblox (which has seen 7 million visitors ) and purchased a virtual fashion company called RTFKT. She has also worked with hyper-growth and Fortune 500 companies during her time with Accenture, Infor and Slalom.

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Retail TouchPoints

SEPTEMBER 16, 2022

“Gen Z has been involved with every aspect of the brand, from packaging to branding to experience,” said Shai Eisenman, Founder and CEO of Bubble, a skincare brand that recently shifted from DTC to omnichannel. With fashion being the biggest perpetrator of waste, retailers like Forever 21 are focused on taking action.

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Retail TouchPoints

NOVEMBER 9, 2022

For example, if an app is missing key features available on the desktop experience, that can disrupt the whole journey and cost conversions. The fast fashion company saw the highest year-over-year growth in downloads of any retailer’s app globally, and also drove the most sessions. Mobile Retailing Requires a ‘Mindset Shift’.

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Retail TouchPoints

AUGUST 18, 2020

We’re back and bringing more community responsibility, fashion-forward footwear, and on-trend partnerships,” Margolis added. Margolis, previously president of CAA-GBG ’s Global Brand Management Group, took the helm of the company, now known as Payless Worldwide, in October 2019.

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OrderDynamics

JANUARY 10, 2019

How Is Omnichannel Retail Strategy Like a Board Game’s? Since then, I realized the strategy of a game called “Ticket to Ride” is similar to an omnichannel retail strategy. Connection to Omnichannel Retail Strategy? In other words, they took the short route to adopt omnichannel. What Happens Next?

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Retail TouchPoints

AUGUST 14, 2023

But in the current climate, with growth completely stalled for some of these brands, companies like Kizik are focused on the fundamentals: building relevant and engaging stories around unique products. We’ve done a lot of surveys and we’ve captured a lot of data — and what drives footwear sales is fashion and comfort,” he said.

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Fabric Blog

MAY 7, 2024

It’s the point in time, at the cart or cash register, when the customer makes a financial commitment to the company. Delivering on the customer’s trust doesn’t end with the order — it starts with the order. And, more and more, the order is the foundation for doing amazing things to meet and surpass customer expectations.

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