Retail TouchPoints

FEBRUARY 27, 2024

This includes implementing robust security protocols, regular system audits, employee training and investing in advanced cybersecurity technologies. In the store environment, retailers need to evaluate the physical security of POS terminals and self-scanning technology.

Payment Services 278

Payment Services Retail POS Operations 278

Retail TouchPoints

SEPTEMBER 9, 2022

Few executives may truly understand how these technologies are impacting their business strategies and investments, so The D2 Summit was formed to foster an open forum for technology and finance leaders to converge and discuss the implications of the booming Web 3.0 CEOs, CIOs, CFOs and other executives involved in Web 3.0,

Customer Loyalty 304

Customer Loyalty Consumer Goods Customer Experience Technology 304

Retail TouchPoints

MARCH 18, 2024

In part because the generative AI adoption curve has been so steep, concerns about the technology — and the quality of the data that informs its responses — have taken on greater urgency. The top three areas where retailers plan to use generative AI are in customer service, marketing and store operations.

Retail 317

Retail SEO Operations Consumer Goods 317

RepslyBlog

MARCH 10, 2022

High-performing retail execution strategies are crucial for success in today’s selling environment, but many consumer goods companies are saddled with legacy technologies and procedures that are hindering growth. In order to seize market opportunities, platforms need to be both easy to use and adaptable.

Technology 52

Technology Consumer Retail Consumer Goods 52

Retail TouchPoints

OCTOBER 24, 2023

For CPGs, it’s become clear that there are process and technology gaps involved in servicing D2C demand. Reckitt is using process mining technology across the business to optimize more than 40 different processes across five business functions. Lindsey Peters is Retail and Consumer Goods Industry Lead at Celonis.

Retail 289

Retail Supplies Operations Technology 289

Groove

FEBRUARY 27, 2024

Santiago, with a rich background in consumer goods and digital sectors, dives into Cutter & Buck's transition from a golf-centric brand to a premium lifestyle label with long-lasting, consumer-favorite products. Ethan is an industry expert in eCommerce, e-marketing, and the dynamic technologies behind them.

eCommerce 195

eCommerce Apparel Operations Multi-channel 195

Retail TouchPoints

SEPTEMBER 29, 2020

Centric Software provides enterprise solutions to fashion, retail, footwear, outdoor, luxury, consumer goods and home décor companies to achieve strategic and operational digital transformation goals.

Fashion 264

Fashion Management Outdoor Consumer Goods 264

Retail TouchPoints

MAY 13, 2022

Her career, spanning more than 20 years, includes general management, marketing and commercial responsibilities including global consumer goods, payments, ecommerce and digital marketing. Tait has served as President and a member of the company’s board since January 2021.

Payment Services 278

Payment Services Consumer Goods Management Operations 278

Retail Technology Review

JULY 18, 2017

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

Consumer Goods 93

Consumer Goods Consumer 93

RIS News

DECEMBER 19, 2023

As part of the CGT/RIS Executive Council, Saurabh Atri brings a deep understanding and enthusiasm for retail and consumer goods technology to the table, offering a unique lens through which to navigate the challenges of an industry in constant motion

Consumer Goods 85

Consumer Goods Technology Consumer Retail 85

Retail TouchPoints

JULY 19, 2023

Invest in technology that forges brand (and product) connection In the hustle and bustle of their days, associates may feel like worker bees or pawns in a big game, not a valuable part of a brand community. To me, the answer should plainly be yes.”

Technology 233

Technology Mobile Customer Experience Download 233

Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Biddulph is passionate about analytics, emerging technologies, consumer behavior, collaborative supply chains and retail transformation.

Retail 234

Retail Consumer Goods Omnichannel Mobile 234

RepslyBlog

OCTOBER 8, 2021

The retail execution software leader is helping field teams leverage image recognition technology to execute faster, cheaper, and more accurate shelf audits at scale.

Consumer Goods 52

Consumer Goods Consumer Technology Retail 52

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Mobile 295

Mobile Payment Services Technology POS 295

RepslyBlog

JULY 20, 2023

Welcome to Repsly’s AI column aimed to highlight ways that AI can be a powerful tool for CPG brands to grow shelf space, drive sales, and maximize brand control and presence.

Consumer Goods 40

Consumer Goods Consumer Retail Technology 40

Retail TouchPoints

SEPTEMBER 29, 2022

As such, navigating the path to sustainability means meeting consumer expectations and industry legislation. To help accomplish this, retailers are adopting circular business models and innovative technologies. A material or ingredient’s origin can be an influential factor in determining whether a consumer purchases an item or not.

Retail 362

Retail Fashion Supplies Apparel 362

RIS News

JULY 31, 2023

Learn how consumer goods companies and retailers like Kimberly-Clark, ConAgra, Walmart, and more are creating agile, adaptable organizations through new ways of thinking and new technologies.

Consumer Goods 69

Consumer Goods Technology Consumer Retail 69

Retail TouchPoints

MAY 11, 2023

With this powerful new technology, we can unlock entirely new types of questions you never thought search could answer and transform the way information is organized to help you sort through and make sense of what’s out there.”

Banking 297

Banking Blog Consumer Goods Fashion 297

Retail TouchPoints

JULY 28, 2020

The Salesforce Shopping Index, which collected insights from more than one billion consumers worldwide, will be part of the webinar discussion. The webinar also will cover how emerging technologies such as artificial intelligence can help retailers overcome data management challenges resulting from more digital-centric customer engagement.

Webinar 274

Webinar Consumer Marketing Consumer Goods 274

Retail TouchPoints

JULY 11, 2023

“Business insights that worked in a home market might not apply to the same extent in the new market, so there are likely tweaks or adaptations required to make the concept or product resonate,” said Hunter Williams, Partner in the Retail and Consumer Goods Practice at Oliver Wyman in an interview with Retail TouchPoints.

Fulfillment 264

Fulfillment Consumer Download Consumer Goods 264

Retail Technology Review

JULY 16, 2019

By René Aerdts Chief Technologist – Global Consumer Goods, DXC Technology. As a result of technically advanced e-commerce platforms such as Amazon, consumer expectation with regards to customised buying experiences and always-on services have skyrocketed.

eCommerce Platforms 119

eCommerce Platforms eCommerce Consumer Goods Retail 119

Retail TouchPoints

MAY 1, 2023

So despite the slowdown, there are still opportunities for growth-minded operators in the retail and consumer goods industry to win buy-in through 2023. RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We

Retail 274

Retail Beauty and Health Omnichannel Operations 274

Retail TouchPoints

NOVEMBER 3, 2022

The consumer goods retail sector is a veritable minefield of slips, trips and falls. New technologies can help greatly with monitoring, especially regarding distracted driving. Technologies exist that can block calls or texts when vehicles are in motion. Slips, Trips and Falls. Onboard telematics are another deterrent.

Workshop 279

Workshop Technology Travel Management 279

Retail TouchPoints

FEBRUARY 18, 2021

Like any new technology investment, retailers need to think critically about the role, and potential value, of appointment setting. For example, some companies used the same technology to avoid “crowding in a line,” Buser explained. Are Appointments in Your Future? 4 Keys to Success.

Retail 311

Retail Beauty and Health Books Omnichannel 311

Retail TouchPoints

MAY 1, 2023

So despite the slowdown, there are still opportunities for growth-minded operators in the retail and consumer goods industry to win buy-in through 2023. RevTech Ventures , an early-stage venture capital firm that invests in both retailers and retail technology, sees potential in numerous areas. “We

Retail 240

Retail Beauty and Health Omnichannel Operations 240

Retail TouchPoints

SEPTEMBER 29, 2020

Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces. All these factors have retailers seeking ways to maximize their existing solution sets as well as making smart technology investments for the future.

Webinar 278

Webinar Payment Services Shipping Costs Retail 278

Retail TouchPoints

MAY 17, 2022

Virtual goods like Atari shoes in The Sandbox and Monster Energy drinks in ‘Death Stranding’. Fashion/luxury, CPG/consumable goods, clothing/shoe brands. It positively affects a user’s experience by providing a product or enhancement that possesses value in the environment it’s distributed in. Brands that will benefit?

Fashion 269

Fashion Events Presentation Travel 269

RTP blog

JANUARY 17, 2018

More and more retailers are creating new kinds of shopping experiences — mostly by converging the physical space with digital tools and technologies — to win over customers. E-Commerce sales in the third quarter of 2017 only accounted for. of total retail sales — because though the physical store may not be going away, it is transforming.

Mobile 300

Mobile Retail eCommerce Shipping Costs 300

Retail TouchPoints

JANUARY 16, 2022

Tomorrow’s strongest-performing businesses are likely to be the ‘Twin Transformers’ — companies that find new value at the intersection of digital technologies and sustainability. Contact your local AWS rep who can help you apply our technology expertise to support your tailored CSR journey. more likely to outperform their peers.”

Merchant Services 297

Merchant Services Beauty and Health Supplies Consumer 297

Retail TouchPoints

APRIL 15, 2021

Weak adoption of global marketing technology platforms hinders efficiency. RTP: Where do you see the biggest impacts on retail and consumer goods companies from this new era of localization? Husson: I think the most profound impact will come from changes in consumer behaviors and expectations.

Consumer 232

Consumer Marketing Technology Clothing 232

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

In the rapidly evolving world of retail and consumer packaged goods (CPG), staying ahead of the competition is a constant challenge. Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Retail TouchPoints

APRIL 4, 2022

Relevant product recommendations are such a hot commodity that one retailer is looking to sell its technology to other retailers. “It Another technology the retailer is making available is its Outward Room Planner: “We acquired a computer vision company and have converted all the SKUs on our websites into 3D assets,” said Anwar.

Social Media 277

Social Media Recommendation Consumer Document 277

Retail TouchPoints

JUNE 26, 2023

The 2005 ruling opened up the world of DTC for vineyards, and in the time since, technology advancements and the rise of third-party platforms like Drizly and Instacart have helped convince food and beverage retailers that it’s time to get in the game.

Food and Beverages 278

Food and Beverages eCommerce Fashion Information 278

Retail TouchPoints

AUGUST 16, 2021

By some accounts, the costs associated with returns can be over 8% of the total sales in consumer goods. Guy Courtin is a seasoned retail supply chain expert with decades of experience in the technology and supply chain space. What are the labor costs, holding costs, handling costs and transportation costs? But don’t stop there.

Retail 336

Retail Shipping Costs Supplies Shopify 336

RTP blog

MARCH 19, 2018

Well, you don’t need to care, but Charles Darwin would argue you should: “It’s not the strongest of the species that survive, nor the most intelligent, it’s the one that most adapts to change.” Technology is changing the way we live, the way consumers shop and the way retailers need to operate.

Consumer 150

Consumer Retail Multi-channel Toys 150

Wiser

MARCH 13, 2024

Understanding the structure of retail and key account teams within the Fast-Moving Consumer Goods (FMCG) industry is crucial for anyone looking to make a mark in this field. Thus priorities can be at odds.

Retail 78

Retail Multi-channel Management Document 78

Retail TouchPoints

FEBRUARY 25, 2022

“It’s much less about impressing others compared to when you think back to what was driving luxury consumption a generation or two ago in China,” said Hunter Williams, Partner in the Retail and Consumer Goods and Pricing, Sales and Marketing Practices at Oliver Wyman in an interview with Retail TouchPoints.

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Social Media Marketing Gifts Channel 304