GetElastic

SEPTEMBER 30, 2021

July 16, 2021, Amazon Europe was fined €746,000,000 for non-compliance with general data processing principles. September 2, 2021, WhatsApp Ireland was fined €225,000,000 for insufficient fulfilment of information obligations. January 21, 2019, Google LLC was fined €50,000,000 for insufficient legal basis for data processing.

Consumer 144

Consumer Information Fulfillment Social Media 144

Ecommerce Platforms

MARCH 4, 2021

All online stores need some sort of fulfillment. Whether that's self-fulfillment, third-party logistics, or dropshipping depends on the type of organization. We recommend looking into which style of fulfillment works for you as your business grows. The goal is to find a fulfillment partner near your primary customers.

Fulfillment 104

Fulfillment Shipping Costs Shopify Shipping 104

ROI Revolution

JUNE 6, 2022

Direct to consumer (D2C or DTC) refers to brands that bypass third-party retailers and wholesalers to sell products directly to customers. As an online-centric business type, D2C has experienced tremendous growth over the course of the coronavirus pandemic as consumers have reduced their in-store shopping. of all D2C sales.

eCommerce 78

eCommerce Consumer Marketing Shipping Costs 78

Retail TouchPoints

JULY 14, 2023

In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success. Details matter, from the initial landing page to order fulfillment through to delivery and aftercare. Artificial intelligence (AI) is reshaping the way brands connect with their customers.

eCommerce 199

eCommerce Order Fulfillment Fulfillment Multi-channel 199

Kibo

APRIL 21, 2021

Today’s modern consumer expects the in-store experience to provide the same convenience and flexibility of the online shopping experience. Nowadays, retailers miss out on an estimated $1 trillion in in-store sales because they don’t have the products customers are interested in. Cater to On-The-Go Customers.

POS 62

POS Fulfillment Point of Sale Shipping 62

Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

Fulfillment 302

Fulfillment Department Stores Shipping Costs eCommerce 302

Retail TouchPoints

FEBRUARY 14, 2024

And because we share a lot of data with our brands, we can actually help these brands determine where they should open a location, whether that’s an outlet or a full-price store, because we can tell you geographically [where you have a] concentration of consumers. Grover: Completely. We’ve also done livestream events.

Fulfillment 183

Fulfillment eCommerce Other Consumer 183

Retail TouchPoints

JANUARY 11, 2023

Recent data from ActiveCampaign revealed brands that run “shops” on social platforms are attracting more customers, with 59% of all consumers (and 76% of Gen Z) saying they’ve discovered new brands this way. Consumers like to feel connected to the brands they support.

Social Media 263

Social Media Multi-channel Customer Loyalty Shopify 263

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. In tandem, consumer expectations have grown. Recent data shows that people plan to buy more gifts and spend more money than they did in 2020.

Shipping Costs 234

Shipping Costs Retail Omnichannel Supplies 234

Retail TouchPoints

OCTOBER 25, 2023

Offering excellent customer service is a business basic at any time of the year, but it’s particularly vital during the holiday season. Unfortunately, the nature of holiday shopping also makes customer service issues more problematic. Getting them to download an app or join a loyalty program is too high a climb,” she said.

Multi-channel 315

Multi-channel Customer Experience Mobile Improvements 315

Retail TouchPoints

APRIL 27, 2023

Streaming service Roku has partnered with Instacart to bring together viewership data and purchasing insights, allowing marketers to measure whether “streamers” are buying products on Instacart after seeing ads on the Roku platform. Instacart Ads allow CPG brands to connect directly with consumers online at the point of purchase.

Consumer 208

Consumer Customer Data Marketing Information 208

GetElastic

JUNE 8, 2023

The growth of social commerce may seem at odds with the need for commerce brands to capture more first-party customer data. It is possible to experiment with social commerce channels, without giving up control of your customer data. consumers are using social commerce. Consumers Use Social Commerce Today Most U.S.

Merchant Services 78

Merchant Services Social Media Customer Data Channel 78

Retail TouchPoints

AUGUST 1, 2023

External economic factors, such as fluctuating interest rates, an unpredictable housing market and persistent inflation have prompted consumers to rethink their spending habits. Faced with shifting economic and consumer dynamics, retail leaders strive to unlock strategies that turn losses into profits.

Retail 240

Retail Shipping Costs eCommerce Consumer 240

Retail TouchPoints

SEPTEMBER 12, 2022

But new direct-to-consumer (DTC) brands like Sundays are designed to streamline the process and develop multipurpose products that can adapt as consumers’ needs change. During that time, Samieian and her colleagues learned a lot about the furniture shopping experience, including what consumers need to feel confident in their decisions.

Social Media 243

Social Media Shipping Costs Customer Experience Consumer 243

365 Retail

JULY 19, 2022

Not too long ago, during the depths of lockdown, the direct-to-consumer (DTC) model was hailed as the saviour of retail and the future of the industry. Crucially, it gives brands the opportunity to claim ownership of customer relationships, by way of the data that it generates. Convenient fulfilment.

Consumer 57

Consumer Shipping Costs Retail Supplies 57

Retail TouchPoints

NOVEMBER 10, 2020

Left with little choice, consumers have largely resigned themselves to waiting additional days or even weeks for their orders, but what they’ve become less willing to tolerate is a lack of information about order status. Some retailers are proactively cancelling backorders due to the uncertainty of fulfillment.

Retail 283

Retail Shipping Costs Fulfillment Shipping 283

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical.

Multichannel 109

Multichannel Channel Shipping Costs Drop Ship 109

Retail TouchPoints

OCTOBER 18, 2023

Here are five ways data analytics can assist in the fight against returns fraud: Pattern recognition and anomaly detection: Data analytics can analyze vast amounts of transaction, inventory and customer data to establish normal shopping patterns and behaviors.

Payment Services 234

Payment Services Shipping Costs Payments Shipping 234

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Omnichannel 258

Omnichannel eCommerce POS Operations 258

Kissmetrics

APRIL 20, 2021

Some retailers may offer curbside pickup options where consumers can drive to the storefront and get their orders while remaining inside their vehicles. This style of shopping is gaining popularity because consumers prefer the speed and convenience of online shopping. consumers have leveraged BOPUS to make purchases.

eCommerce 282

eCommerce Shipping Multi-channel Mobile 282

lateshipment

NOVEMBER 26, 2023

On the other side of the same coin, 46% of customers say that a positive post-purchase experience makes them more likely to buy from a brand again. Increase in retention, brand reputation, and consumer spending: A positive post-purchase experience can make customers feel happy, valued, and appreciated.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Sustainable and Ethical Practices: As environmental awareness continues to grow, consumers are placing increased importance on sustainability and ethical practices.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Ecommerce Platforms

FEBRUARY 16, 2023

For instance, using Shopify, you can: Manage and process payments safely Process orders and setup shipping Build a customizable and responsive website Manage customer data, order history, and communication Use Shopify apps to bolster marketing, upselling, and social media selling, and extend Shopify's base functionality.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

ChannelAdvisor

MARCH 10, 2022

While most brands previously saw e-commerce as one channel in their go-to-market strategy, it now consists of a multitude of channels — each with its own complexities from costs of listing to storage to fulfillment. Yet from different audiences to diverse experiences, helping consumers feel connected to your brand is critical.

Multichannel 98

Multichannel Channel Shipping Costs Drop Ship 98

Retail TouchPoints

JUNE 22, 2020

With the California attorney general on track to enforce the California Consumer Privacy Act (CCPA) in July 2020, retailers will continue to face challenges in meeting CCPA compliance. According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data.

eCommerce 169

eCommerce Retail Technology Customer Data 169

ChannelAdvisor

JULY 13, 2020

As the direct-to-consumer (D2C) movement rolls on with ever-increasing momentum, a few clear brand engagement strategies and successful trends are emerging. . In addition, brands with strategic growth plans understand when and how to capture and utilize that all-important first-party customer data. Pop-Up Shops.

Consumer 59

Consumer eCommerce Social Media Fashion 59

Kibo

APRIL 19, 2022

Direct-to-consumer (D2C) retail is a selling approach that bypasses the use of traditional middlemen and third-party suppliers. They create (or source), market, and sell their products directly to customers. By cutting out middlemen, D2C brands can sell high-quality products for less directly to consumers.

Payment Services 127

Payment Services Customer B2C Social Media 127

Retail TouchPoints

JANUARY 24, 2023

Economic headwinds are likely to blow harder when consumers’ savings from the pandemic dwindle, which a Charles Schwab analyst believes could happen by Q3. Retailers definitely see the advantages of operating their own media networks, leveraging their rich first-party customer data and multiple touch points.

Food and Beverages 268

Food and Beverages BigCommerce Home Furnishings PayPal 268

365 Retail

AUGUST 17, 2023

AU Vodka has partnered with ecommerce fulfilment company Huboo as it continues to capitalise on the alcohol sector’s untapped direct-to-consumer market. While the pandemic boosted home consumption, many other alcohol brands have been late to embrace direct-to-consumer eCommerce. Their loss is AU Vodka’s gain.

Fulfillment 52

Fulfillment eCommerce Shopify Consumer 52

Optimizely

MAY 15, 2018

As you sell on multiple channels, you have to keep a close eye on inventory and fulfillment along. Learn how sports manufacturer Spikeball fulfills orders in just 24 hours with a specific and powerful tech stack. Your customers are on Amazon. consumers are using online marketplaces. Connecting with the Z Generation.

Internet Retail 321

Internet Retail Magazine Customer Retention Online Retail 321

ChannelAdvisor

JULY 13, 2020

As the direct-to-consumer (D2C) movement rolls on with ever-increasing momentum, a few clear brand engagement strategies and successful trends are emerging. . In addition, brands with strategic growth plans understand when and how to capture and utilize that all-important first-party customer data. Pop-Up Shops.

Consumer 52

Consumer eCommerce Social Media Fashion 52

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

DECEMBER 23, 2022

Forrester also notes that over the past few years, retailers focused heavily on their ecommerce business and in-store fulfillment; as a result, they found out the hard way that their legacy and outdated technology stack impacted their agility and ability to respond to changing consumer behavior. Retail is already changing.

eCommerce 211

eCommerce Shipping Costs Retail Recommendation 211

Retail TouchPoints

NOVEMBER 9, 2023

In the early days of trying to fundraise for Bookshop, I heard from investors over and over again that the American consumer only cares about speed and price, and ‘if you can’t beat Amazon on speed and price, you’re doomed,’” said Hunter. I try to shop local when I can, and I know I’m not the only one.

Small Business Retail 295

Small Business Retail Books Shipping Costs eCommerce 295

Retail TouchPoints

JULY 26, 2023

Today’s fast-paced world leaves consumers strapped for cash and time. Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market. From the moment an order is placed to front door delivery, customers demand quick order processing.

Fulfillment 184

Fulfillment Operations Shipping Costs Order Fulfillment 184

Retail TouchPoints

JULY 10, 2023

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. Consumers today are continuously looking for the best prices before making a purchase decision.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

RTP blog

AUGUST 16, 2017

A recent consumer survey from JDA revealed that consumers don’t expect special or unique experiences when shopping in stores. Yet recently many retailers have been more focused on the need to create unique experiences to draw consumers to the brand and generate more foot traffic in stores. That makes sense to me.

Omnichannel 150

Omnichannel Retail eCommerce Platforms Fulfillment 150