Retail TouchPoints

MAY 18, 2023

Touchland’s rapid growth has inspired founder and CEO Andrea Lisbona to invest in a robust enterprise resource planning (ERP) system that supports scalable, data-driven expansion. Touchland analyzed data to understand consumer behaviors and found that shoppers were buying six or seven units at a time.

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Retail TouchPoints

AUGUST 17, 2023

The latest Consumer Price Index (CPI) data highlights a significant deceleration in inflation, now standing at half of last year’s peak. In response to this unpredictable economic landscape, consumers have recalibrated their shopping habits, demanding businesses to exhibit a newfound agility and innovation.

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Retail TouchPoints

MARCH 3, 2023

These highly personalized experiences, when offered to thousands of individual customers using proprietary data, are difficult for competitors to imitate and set the retailer apart. Consumers now look for personalization throughout their interactions with a retailer at multiple touch points. Value added services have their own charm.

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Consumer Customer Loyalty Customer Experience Recommendation 234

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Nicholas believes that to make store fulfillment a truly profitable initiative, retailers need to find new ways for their tech, operations and design teams to collaborate.

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Retail TouchPoints

SEPTEMBER 2, 2022

New tools make data available to retailers like never before and are the linchpin to improving efficiencies, reducing waste, saving energy and assessing overall carbon footprint. Effective deployment of data is integral to keeping a company’s profits high and its impact on the planet low.

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Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Unsurprisingly, then, location data is widely recognized as a valuable tool for unlocking growth. Among the businesses that most often use location data are consumer packaged goods brands.

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Retail TouchPoints

NOVEMBER 29, 2023

However, that doesn’t mean consumers don’t want to go to malls. In fact, more than 40% of adults reported visiting a mall within a two -week period in August, up from 35% at the beginning of June and 30% in the beginning of April, according to Coresight Research’s ongoing survey of 1,600 consumers.

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Retail TouchPoints

MAY 9, 2022

The COVID-19 pandemic has undoubtedly accelerated shifts in consumer behavior and expectations, and not many have been as dramatic as the explosive rise of ecommerce. Perhaps one of the biggest pain points brands have struggled with in ecommerce over the past two years is meeting consumers’ increased demand for immediacy.

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Retail TouchPoints

JANUARY 14, 2022

sales reached $257 billion , up from $236 billion , according to data from Salesforce. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion , up from $1.1

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Retail TouchPoints

OCTOBER 27, 2021

But supply chain pressures and ongoing uncertainty surrounding the pandemic means that consumers are focusing less on how immersive and entertaining in-store shopping experiences are and more on how safe and efficient they are. Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020.

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Consumer Supplies Fulfillment Technology 259

Retail TouchPoints

JUNE 5, 2024

AI ’ s Current Impact on Retail In many ways, AI enables ecommerce companies to understand customers more deeply, engage them intelligently, fulfill demand efficiently and modernize the shopping experience. Tools like visual search enable consumers to use images for searching. Data selection, cleaning and preprocessing are crucial.

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Retail TouchPoints

OCTOBER 18, 2023

Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. Data analytics of returns patterns is something Asendia can offer clients through the e-PAQ Returns solution.

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Retail TouchPoints

APRIL 27, 2023

Streaming service Roku has partnered with Instacart to bring together viewership data and purchasing insights, allowing marketers to measure whether “streamers” are buying products on Instacart after seeing ads on the Roku platform. Instacart Ads allow CPG brands to connect directly with consumers online at the point of purchase.

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Consumer Customer Data Marketing Information 216

Retail TouchPoints

OCTOBER 15, 2021

Brands and retailers are feeling mounting pressure — from consumers, shareholders and even their boards — to be more inclusive. But data and analysis from Edited indicates that most products sold online are between a size 00 and a size 08. The economics of more inclusive sizing are clear — and have been for quite some time.

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Consumer Retail Merchant Services Fashion 289

Ecommerce Platforms

OCTOBER 27, 2022

The best fulfillment services for Shopify are designed to help ecommerce business owners deliver products to their customers quickly and efficiently. Fulfilment services can help to make this whole process less time consuming and frustrating. What are the Best Fulfillment Services for Shopify? Shopify Fulfillment Network.

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Merchant Services Fulfillment Shipping Costs Shopify 104

Retail TouchPoints

MAY 25, 2023

The rapid advancement of technology and social media has created a new generation of well-informed, empowered and discerning consumers. IBM’s Institute of Business Value (IBV) has just completed significant research into the priorities and decisions for supply chain operations and sustainability in partnership with The Consumer Goods Forum.

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Forrester eCommerce

OCTOBER 27, 2021

In 2022, consumers will continue testing new ways to fulfill their needs with an eye towards long-tail pandemic disruption. In the process, their new behaviors will create new economies.

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Consumer Fulfillment Customer Loyalty Customer Experience 195

Retail TouchPoints

MAY 17, 2024

However, with consumer sentiment low and economic concerns still front of mind, this approach could backfire. With the constant pressure on revenue and profitability, retailers need to rethink their returns strategies to protect their margins while providing a frictionless experience for consumers. Immersive experiences.

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Retail TouchPoints

APRIL 26, 2024

In today’s market landscape, ethical, political and environmental considerations increasingly sway consumer purchasing decisions, particularly when it comes to packaging. From exaggerated health claims to misleading descriptions of ingredients, deceptive labeling erodes consumer trust and undermines brand credibility.

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Consumer Shipping Costs Shipping Supplies 162

Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Not surprisingly, many have found the data points to residential enclaves in and around cities where consumers live.

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Consumer Food and Beverages Retail Apparel 254

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Apparel Supplies 272

Ecommerce Platforms

FEBRUARY 14, 2023

Whether you work alone or with staff, the fulfillment process is bound to take heaps of time away from other, more important, money-making tasks. Fortunately, plenty of third-party solutions can handle the entire fulfillment process for you. With that said, here we're going to look at how to choose an ecommerce fulfillment service.

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Fulfillment Merchant Services Shipping Costs eCommerce 104

Retail TouchPoints

MAY 16, 2024

These enhancements to our app are further examples of how we’re continuing to leverage data and technology to personalize and humanize consumer electronics like nobody else can,” said Brian Tilzer, Chief Data, Analytics and Technology Officer at Best Buy in a statement.

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Mobile Consumer Electronics Electronics Payment Services 226

Retail TouchPoints

JUNE 9, 2022

Clark’s last day as CEO of the Worldwide Consumer business at Amazon will be July 1. Clark was instrumental in building out Amazon’s now “legendary” (as Peterson called it) fulfillment, logistics and transportation network. He’ll take the reins at Flexport a few months later on Sept. 1, 2022 and join the company’s Board at the same.

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Supplies Consumer Shopify eCommerce 262

Retail TouchPoints

OCTOBER 6, 2023

With the bustling holiday shopping season nearing, many brands have spent the last several months assessing their operational strengths and weaknesses, particularly in logistics and fulfillment. It’s what they do with this data, however, that can positively impact their logistics operations. 4: Return rates.

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Fulfillment Shipping Costs Supplies Operations 278

Wiser

APRIL 16, 2024

Category management in retail has evolved significantly over the past two decades, reflecting broader changes in technology, consumer behavior, and market dynamics. Retailers relied heavily on historical sales data, consumer surveys, and rudimentary analytics to make decisions about which products to stock and how to organize them.

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Technology Management Presentation Supplies 78

Retail TouchPoints

DECEMBER 14, 2021

With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly from their customers — represents a much-needed gold mine for retailers and brands. They’re not using data, especially first-party data, to understand what consumers want.

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Consumer Goods Consumer Channel B2C 250

365 Retail

JUNE 20, 2022

Fulfilment – both in terms of delivery and returns – top shoppers’ considerations when buying online, the latest research from Retail Technology Show , the flagship event for retail, reveals. Fulfilment is the next battleground,” Matt Bradley continued. “The

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Fulfillment Technology Shipping Costs Retail 76

Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment.

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Webinar Consumer Payments Marketing 265

Retail TouchPoints

APRIL 17, 2024

Rather than chasing the obvious trends everyone else is pursuing, we dig deep into the human psyche to uncover the unmet consumer needs yet to be served by brands. Like the fulfillment of seeing a great movie, going to an engaging place can give us a sense of escapism and therapeutic benefits that help us face the world with renewed energy.

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Retail TouchPoints

FEBRUARY 27, 2024

However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. a more suburban area where consumers live and shop. “We The format also supports more fulfillment-driven experiences.

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Food and Beverages Fulfillment Omnichannel Specialty Retailers 242

Retail TouchPoints

NOVEMBER 4, 2021

Despite having just officially begun, this holiday shopping season already is marked by supply chain disruption, persistent inflation and mixed consumer confidence. And just like last year, it looks like consumers will respond by turning to ecommerce.

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Shipping Costs Consumer Supplies Merchant Services 262

Retail TouchPoints

AUGUST 3, 2020

In 2018, Ernst & Young (EY) launched an ambitious project called FutureConsumer.Now , to model scenarios that would challenge present thinking about future consumers. Orschell discussed the differences and overlaps among these consumer segments as well as other recent research. The affordability-first group is not brand-loyal.

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Consumer eCommerce Omnichannel Fulfillment 278

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 billion consumers worldwide. growth rate lags the projected global growth rate of 4% , which Salesforce forecasts will generate $1.19

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Shipping Costs Gifts Fulfillment Consumer 222

Retail TouchPoints

APRIL 27, 2023

Fulfillment Item Forecasting, Fulfillment Order Forecasting and Fulfillment Labor and Resource Forecasting were designed to enable retailers to better solve these challenges: • Fulfillment Item Forecasting aims to forecast demand based on consumers’ order specifications and aggregate the data within a given postal code.

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Improvements Fulfillment Omnichannel Supplies 266

Kibo

MARCH 17, 2023

90% of consumers view 2-3 day shipping as a baseline expectation. In response, leading companies are replacing their traditional fulfillment methods with flexible fulfillment strategies. The Role of Fulfillment in the Shopper Journey Historically, fulfillment was simply thought of as a means to deliver products to the customer.

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Fulfillment Operations Shipping Costs Merchant Services 62

Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” Two Data Sets Together Determine the Perfect Store Location Leap worked with Collars & Co.

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Omnichannel Operations POS Document 186