Retail TouchPoints

MARCH 24, 2022

Ask any retailer or consumer and they’ll agree on this point: ecommerce returns are a problem — albeit for diametrically opposed reasons. Meanwhile, more than three in four (78%) consumers say they’ve had an inconvenient online returns experience recently, per Pitney Bowes latest BOXpoll survey. consumers love the USPS.

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eCommerce Shipping Costs Gifts Merchant Services 311

RTP blog

OCTOBER 17, 2018

Earlier this month, Retail TouchPoints unveiled its fifth annual E-Commerce Technology Preview , which includes insights from industry experts at 12 solution providers. The guide offers an exclusive look at what retailers need to do in order to achieve e-Commerce success in 2019 and beyond.

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eCommerce eCommerce Technology Magento Mobile 150

Profitero

APRIL 27, 2020

Stuart Heffernan, global e-retail manager at Pernod Ricard SA, said the liquor giant’s e-commerce business had been growing before the coronavirus outbreak, but accelerated as people began to shelter in place and retail outlets closed globally. Excerpted from Adweek. And that, I think, is just so freakin’ cool.”.

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eCommerce eCommerce Technology Technology eCommerce Marketing 78

BigCommerce

FEBRUARY 13, 2018

In fact, growth projections estimate that by 2022, ecommerce revenues will exceed $638 billion in the U.S. Globally, ecommerce growth projections are also on an upward trajectory: They show that retail sales may exceed $4.058 trillion by as soon as 2020. of total retail sales. Business-to-Consumer (B2C).

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eCommerce Payment Services Small Business Retail Shipping Costs 417

ChannelAdvisor

MARCH 9, 2021

Add in the fact that consumers are spending more time on more online channels than ever before, and the opportunities are practically endless. We’ve seen brands and retailers double growth and reach new GMV records after listing products on multiple marketplaces. . In our experience, this is always a strong strategy.

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Multichannel eCommerce Technology eCommerce Webinar 111

Retail TouchPoints

AUGUST 11, 2020

Consumers are getting harder and harder to impress. For retail, a significant area of focus for CX innovation has been in the pre-purchase experience. These retailers and brands have all fostered a culture of experimentation, which helps them continuously test new CX innovations and find new ways to delight their customers.

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eCommerce Shipping Costs eCommerce Technology Customer Experience 276

ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In In addition, CommerceHub is ranked No. Download it now.

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Channel eCommerce Management eCommerce Technology 52

ChannelAdvisor

DECEMBER 1, 2022

2 channel management providers in the 2023 Digital Commerce 360 Leading Vendors to the Top 1000 Retailers Report. The combined solutions make it easier for customers to reach and convert more shoppers, grow margins and enhance consumer experiences. . “In In addition, CommerceHub is ranked No. Download it now.

Channel 52

Channel eCommerce Management eCommerce Technology 52

ChannelAdvisor

MAY 28, 2021

If you’re reading this, you already know how important retail media has become. Advertising on e-commerce sites offers a rare opportunity to reach consumers at the moments they’re ready to buy, and is fast becoming the preferred way to get products in front of purchase-ready shoppers. However, there is a catch.

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eCommerce Retail eCommerce Technology eCommerce Platforms 59

ChannelAdvisor

MAY 28, 2021

If you’re reading this, you already know how important retail media has become. Advertising on e-commerce sites offers a rare opportunity to reach consumers at the moments they’re ready to buy, and is fast becoming the preferred way to get products in front of purchase-ready shoppers. However, there is a catch.

eCommerce 59

eCommerce Retail eCommerce Technology eCommerce Platforms 59

Kibo

AUGUST 18, 2022

But with the right investments and sure-footed decision-making, retailers and DTC brands can navigate the economic storms, emerging stronger and better placed on the other side. Impacts of the recession on DTC brands and B2C retailers. eCommerce growth was 6.7 How will the economic downturn impact retail?

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Technology B2C Retail eCommerce Technology 62

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Across a wide range of retailers, three trends are driving the industry’s holiday hiring strategies: The race is on for same-day delivery.

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Fulfillment Department Stores Shipping Costs eCommerce 304

ChannelAdvisor

JUNE 1, 2022

This is the third blog in our weekly series on retail media advertising and it provides you with best practices for Amazon, eBay, and Walmart. Read The Rise of Retail Media and Effective Advertising Strategies to Unlock for Retail Media Success. . of the total retail e-commerce sales. Advertising on Amazon.

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eCommerce eCommerce Technology Blog Consumer 91

ChannelAdvisor

MAY 21, 2021

We all know that brands need a strong e-commerce strategy to survive. Some brands are wildly successful with direct-to-consumer (D2C) strategies, while others rely on strong retailer relationships to maintain profit margins. Then again, not all digital opportunities are created equal. Did you know?

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eCommerce eCommerce Technology eCommerce Platforms Demo 98

Retail TouchPoints

MARCH 25, 2021

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. They then evolved into a novel way of solving everyday consumer problems (making meals, figuring out what to wear), while adding an element of product discovery along the way. Shoppers want to have choices and purchasing power.

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ChannelAdvisor

JUNE 15, 2022

This is the final blog in our series on retail media advertising. Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success , Best Practices for Advertising on Amazon and Best Practices for Advertising on eBay. The US-based retail giant features: . Series Conclusion.

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eCommerce eCommerce Technology Channel Social Media 94

ChannelAdvisor

SEPTEMBER 23, 2020

With more consumer spending happening online than ever before, many manufacturers are looking for new ways to take advantage of the expanding e-commerce landscape. . For example, you can start by focusing on: Developing a strong direct-to-consumer selling strategy. Using existing retail partnerships to succeed online.

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eCommerce eCommerce Technology Multi-channel Consumer 81

Digital Doughnut

MAY 25, 2022

Guests from Nestle Nespresso, Econsultancy, Bata India and SAP get to the heart of today’s retail trends and the shopping experiences of the future. The third episode in our ‘Marketing Futures’ series of the csuite podcast, produced in partnership with SAP.

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Kibo

AUGUST 23, 2022

When evaluating eCommerce technologies, customer expectation management needs to stay top of mind. Scenarios like these require enhanced operational capabilities such as: Identifying consumer location Smart routing logic Real-time inventory display And more!

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Customer Loyalty Technology Webinar Customer 62

Blue Acorn

NOVEMBER 28, 2017

Download the full “2017 Furniture Ecommerce Report” here. consumer population and are expected to become a more dominant buyer of furniture. Illustrated above, most of the growth in retail sales is forecast to come from in-store sales influenced by online research and shopping. Lessons-Learned from A Furniture Retailer.

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eCommerce Retail Shipping Costs Definition 117

ChannelAdvisor

MARCH 9, 2021

Add in the fact that consumers are spending more time on more online channels than ever before, and the opportunities are practically endless. We’ve seen brands and retailers double growth and reach new GMV records after listing products on multiple marketplaces. . In our experience, this is always a strong strategy.

Multichannel 52

Multichannel eCommerce Technology eCommerce Webinar 52

Fabric

SEPTEMBER 22, 2023

Monolithic applications have difficulty keeping pace with fast-moving industries as they can be inelastic and difficult to scale, and deploying new features or updates can be painfully time-consuming and complex. In fact, according to the National Retail Federation, holiday sales can account for 19% of total retail sales.

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eCommerce Payment Services Merchant Services eCommerce Platforms 130

BigCommerce

MAY 4, 2018

IRCE – the Internet Retailer Conference & Exhibition – is an annual event held in June in Chicago, Illinois. It draws more than 10,000 ecommerce professionals to the shores of Lake Michigan with more than 130 speaking sessions, 16 tracks and 300+ vendor exhibitions. But that’s where AI and social commerce could help.

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Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

JANUARY 27, 2023

His work today is centered on supporting investors and management teams incubating and growing direct-to-consumer businesses. Working with private equity firms, Watson performs ecommerce, technology and digital marketing due diligence on acquisition candidates and creates ecommerce growth plans for post-acquisition growth strategies.

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eCommerce Platforms eCommerce Technology Improvements 252

Digital Doughnut

MAY 25, 2022

In our last round of UX interviews (December 2021) with our more data-savvy clients (in the fashion ecommerce biz) one thing kept coming up: Detailed consumer insights from first-party customer data are becoming more and more valuable for new product design and sustainable marketing strategy. For starters, why now?

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Fashion Marketing Consumer eCommerce Marketing 52

ChannelAdvisor

MAY 21, 2021

We all know that brands need a strong e-commerce strategy to survive. Some brands are wildly successful with direct-to-consumer (D2C) strategies, while others rely on strong retailer relationships to maintain profit margins. Then again, not all digital opportunities are created equal. Did you know?

eCommerce 59

eCommerce eCommerce Technology eCommerce Platforms Demo 59

ChannelAdvisor

JUNE 1, 2022

This is the third blog in our weekly series on retail media advertising and it provides you with best practices for advertising on Amazon. Read The Rise of Retail Media and Effective Advertising Strategies to Unlock for Retail Media Success. . of the total retail e-commerce sales. Missed the first two blogs?

eCommerce 52

eCommerce eCommerce Technology Blog Consumer 52

ChannelAdvisor

JANUARY 24, 2019

Similar to the models used by industry disruptors like Uber and Airbnb, everything the retailer does is digital. For this 13-minute Commerce Cast, we sat down with CEO Sherif Mohamed to discuss DigitalShopper’s secrets to success and plans for the future.

eCommerce 63

eCommerce eCommerce Technology Multichannel Shipping Costs 63

ChannelAdvisor

JUNE 15, 2022

This is the final blog in our series on retail media advertising. Read The Rise of Retail Media , Effective Advertising Strategies to Unlock for Retail Media Success , Best Practices for Advertising on Amazon and Best Practices for Advertising on eBay. The US-based retail giant features: . Series Conclusion.

eCommerce 52

eCommerce eCommerce Technology Channel Social Media 52

Forrester Omnichannel

JUNE 23, 2014

We're at the beginning of a retail transformation: The growing percentage of retail revenues driven by eCommerce and the influence of digital technologies on consumer behavior and expectations alike means that retailers are being forced to reevaluate the value proposition of the store. B2C eCommerce.

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Technology Leisure Retail B2C 87

ROI Revolution

JUNE 17, 2019

IRCE is Internet Retailer ‘s annual conference for ecommerce businesses, and it kicks off next week at McCormick Place in Chicago, IL. This year’s stellar lineup covers myriad topics related to retail and ecommerce to inspire your success. The Future of Retail in a Post-Digital World.

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ChannelAdvisor

SEPTEMBER 28, 2020

And how do you make a consumer feel comfortable buying this investment?”. But helping e-commerce consumers find the right shower doors was neither straightforward or simple. After years of focusing on tailor-made products, the company had decided to start offering DIYers a way to discover and buy shower doors online.

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eCommerce eCommerce Technology Management Consumer 59

ChannelAdvisor

SEPTEMBER 23, 2020

With more consumer spending happening online than ever before, many manufacturers are looking for new ways to take advantage of the expanding e-commerce landscape. . For example, you can start by focusing on: Developing a strong direct-to-consumer selling strategy. Using existing retail partnerships to succeed online.

eCommerce 40

eCommerce eCommerce Technology Multi-channel Consumer 40

Kibo

FEBRUARY 24, 2022

Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences. Microservices-based ecommerce is flexible ecommerce.

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Payment Services eCommerce Omnichannel eCommerce Platforms 118

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

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Customer Loyalty Improvements Customer Merchant Services 191

Kibo

JULY 22, 2021

In the commerce space, a SaaS ecommerce platform delivers connected shopping experiences across all channels and touchpoints. An SaaS solution built specifically for ecommerce focuses on providing exactly what retailers need. What Is SaaS Ecommerce? Selecting the Best Ecommerce Platform for Your Business.

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eCommerce Platforms eCommerce eCommerce Software Multi-channel 62

BigCommerce

AUGUST 8, 2018

They use a combination of Collaborative Filtering and Next-in-Sequence models to make predictions on goods an individual consumer may need next. Amazon possesses a massive database of consumer purchase behavior to power its predictions. The Future of AI, Retail and ROI. This alone could be a huge value-add to online retailers.

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eCommerce Payment Services Technology Recommendation 231