Retail TouchPoints

AUGUST 14, 2020

Understanding consumer behaviors will be key to building (or rebuilding) a successful retail business in a post-pandemic world. Data will fuel the shift to digital, according to expert contributors to the recent Retail TouchPoints (RTP) webinar, Analyzing The Shift To Digital From 7,000 Marketers And 1B Consumers Worldwide.

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Webinar Consumer Payments Marketing 273

Retail TouchPoints

JUNE 8, 2020

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. How can consumers stay safe while using contactless payments? banks now offer NFC-enabled credit cards, although you may have to request one specifically.

Payment Services 210

Payment Services Consumer Vend Point of Sale 210

RTP blog

APRIL 27, 2018

By Stephen Wakeling , Phobio The ubiquity of Amazon and recent announcement of the Toys ‘R’ Us closure offers a sobering glimpse of how the retail industry is radically shifting and transforming. For example, customers want the convenience of buying a mobile device online and then being able to pick it up at a local store.

Omnichannel 150

Omnichannel Retail Toys Technology 150

BigCommerce

SEPTEMBER 14, 2018

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. Today we’ll explore five essential elements your brand needs to know for going direct to consumer.

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Consumer Shipping Costs Merchant Services Games 305

RTP blog

SEPTEMBER 18, 2017

So you go to the retailer’s app or mobile site, scan the barcode and find the sweater in your size. This may sound futuristic, but this scenario is possible today largely because of the power and growing ubiquity of mobile. American consumers spend an average of five hours a day on their mobile devices.

Merchant Services 300

Merchant Services Multi-channel PayPal Mobile 300

Retail TouchPoints

JULY 12, 2023

The past few years have been a rollercoaster ride for the retail industry. Then, last year, in-store sales grew faster than online sales, while ecommerce stocks took a big hit. A survey from this year’s World Retail Congress suggests that the uncertain times aren’t over for the industry.

Payment Services 229

Payment Services Retail Point of Sale Supplies 229

Retail TouchPoints

FEBRUARY 7, 2023

This year at NRF, it remained a major area of conversation in booths, and we also have seen the industry embrace it. POS Modernization and the Sales Associate Experience: One of the interesting themes at NRF was how retailers are shifting their spend to enable digital mobile apps for sales associates.

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Retail POS Apparel Department Stores 263

Retail TouchPoints

FEBRUARY 27, 2024

In the last several years, retailers have increased the speed with which they have built online and mobile app presence. With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Conducting a third-party audit of cybersecurity protocols.

Payment Services 263

Payment Services Retail POS Operations 263

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. The retail industry is dynamic.

Sporting Goods 249

Sporting Goods Payment Services Retail Supplies 249

365 Retail

JANUARY 4, 2023

As consumers tighten their belts and the fight for customer mindshare and employee loyalty plays out, retailers must ensure they enhance customer services on the shop floor – whilst ensuring that their employees feel both engaged and empowered in their roles. Reinvigorating the front-of-house and revolutionising the back office.

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Mobile Technology Retail Customer Experience 73

Retail TouchPoints

JULY 17, 2023

Customers use the transmitted data to ensure their goods are safely transported and the delivery complies with healthcare industry regulations. By regularly tracking and counting the stockroom’s inventory with RFID tags, Macy’s improved inventory visibility and ensured the required goods were available for consumers to purchase.

Food and Beverages 240

Food and Beverages Payment Services Retail Payments 240

Retail TouchPoints

JUNE 28, 2023

“For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

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Technology Consumer Mobile Operations 265

BigCommerce

DECEMBER 19, 2017

Consumers shop more and more across a variety of devices and channels. Retailers continually optimize their sales channels to deliver more seamless consumer experiences. The method in which consumers shop is continually evolving. Some estimates project that global ecommerce sales will reach $4 trillion by the year 2020.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

OCTOBER 4, 2023

Whether it was inspiration from this “summer of sport” or keeping up with the ever-changing weather, the increasing unpredictability of consumers’ shopping habits was on display this summer. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Omnichannel 262

Omnichannel Merchant Services BigCommerce Payment Services 262

RTP blog

DECEMBER 30, 2019

And technology is one way to heighten security, both for FinTech companies and consumers. trillion biometrically secured transactions will take place annually via mobile devices. Mobile Payments On The Rise Already, 29% of American consumers would be content to pay with their smartphones all the time. Think about that.

Payment Services 195

Payment Services Merchant Services Cryptocurrencies Mobile Payments 195

RTP blog

JUNE 5, 2017

By Nicole Bryan, Sterling Payment Technologies Given the rise in reported data breaches and credit card fraud concerns, it should come as no surprise that the shift to EMV and mobile payments has some shoppers wary. Credit card security is on the rise, and merchants need to let consumers know they’re protected. Joseph News-Press.

Payment Services 150

Payment Services Merchant Services Payments Consumer 150

Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. They also need to support a more mobile-enabled workforce that might need smaller, roller-cart type stations, rather than so much emphasis on fixed till cash wraps.

Sporting Goods 288

Sporting Goods Technology Omnichannel Operations 288

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

Online appointment scheduling, touchless shopping in stores, real-time updates on online deliveries, and personalized services are now easier for many as retailers have adapted to new consumer needs and preferences. In fact, mobile commerce – mobile-first strategy is expected to grow more in the future. Probably not.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

Retail TouchPoints

AUGUST 31, 2022

While recent market trends have led many consumers online, in-person retail remains the bedrock of the global economy. Among the businesses that most often use location data are consumer packaged goods brands. From the point-of-sale to stock information, the retail industry is brimming with data.

Small Business Retail 280

Small Business Retail Information Point of Sale Consumer 280

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. Retailers are also now tasked with turning temporary store hacks into longer-term standards.

Consumer 94

Consumer Retail Social Media Payment Services 94

Ecommerce Platforms

MARCH 14, 2023

Instead, the company offers tailored curated selections of applications and tools for ecommerce within specific industry environments. Evercommerce believes the key to success in any industry starts with having the right software, which is why it builds a perfect mix of software solutions for each vertical.

Payment Services 104

Payment Services Payments Beauty and Health Electronics 104

Retail TouchPoints

NOVEMBER 3, 2021

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor.

Payment Services 352

Payment Services Shipping Costs Electronics Fulfillment 352

Retail TouchPoints

JULY 29, 2020

Increasingly, consumers want to browse and buy with the ease of click, or find products faster using in-store location technologies. However, realizing the store of the future means that the physical store needs to be a whole lot more connected, mobile and smarter.

Payment Services 184

Payment Services Payments Retail Social Media 184

FastSpring

APRIL 23, 2024

FastSpring is an experienced merchant of record that provides an all-in-one payment platform for SaaS, software, and digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. FastSpring delivers industry-leading approval and conversion rates.

Payment Services 78

Payment Services Merchant Services Payments Subscription 78

Retail TouchPoints

JUNE 25, 2021

Advancements in consumer technology have also played a role in retailers looking to make the technology of tomorrow happen today. In 2019, Verizon was the first in the world to offer commercial 5G mobile service, and consumers today have many choices of 5G-enabled devices, offering retailers an opportunity to accelerate potential use cases.

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Customer Retail Customer Experience Technology 132

Retail TouchPoints

FEBRUARY 29, 2024

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. The POS Becomes a Customer Engagement Hub Retailers are taking advantage of the fact that everyone (except browsers and shoplifters) must interact with a POS system at some point during their shopper journey.

Point of Sale 235

Point of Sale POS Payment Services Merchant Services 235

GetElastic

AUGUST 24, 2016

In industrial manufacturing, machine-to-machine communications allows sensors in one place to communicate with control systems for an automated response. These systems are referred to as the industrial Internet of Things (IoT). While the industrial IoT got an earlier start, the consumer IoT is not far behind and it is going to be big.

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Consumer Multi-channel Channel Point of Sale 113

Ecommerce Platforms

APRIL 4, 2022

The best POS system for small business is a simple, affordable, and reliable tool for managing sales and in-person transactions. A point-of-sale system empowers businesses to take payments from consumers in-store and track the movement of inventory. The Best POS for Small Business. Further reading ??. Go to the top.

Small Business Retail 104

Small Business Retail POS Payment Services lightspeed 104

Korona

OCTOBER 22, 2022

If you run a liquor store , QSR , golf course , grocery store , convenience store , or any other type of B2C business, you’ll need to equip it with a point of sale system. Tablet point of sales systems. Touch-Screen point of sale systems. Tablet Point of Sale Systems. Table of contents.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

Korona

OCTOBER 22, 2022

If you run a liquor store , QSR , golf course , grocery store , convenience store , or any other type of B2C business, you’ll need to equip it with a point of sale system. Tablet point of sales systems. Touch-Screen point of sale systems. Tablet Point of Sale Systems. Table of contents.

POS 40

POS Payment Services Merchant Services Small Business Retail 40

RTP blog

APRIL 30, 2018

It seems as though voice assistants are everywhere, from the car and the home to the workplace and of course, mobile devices. Views, clicks and point-of-sale data cannot currently measure the context of a conversation. Those data sets also can’t provide insight into the feelings that a consumer has towards a brand or product.

Customer Experience 170

Customer Experience Customer Retail Technology 170

Kissmetrics

JANUARY 6, 2021

The marketing and advertising industry is a fast-paced industry. Advertising is big business, and a retail media network enables retailers to tap into this $560 billion industry. Profit margins on consumer packaged goods (CPG) have taken a tumble in the past few years. For Consumers. Why is this so important?

Retail 362

Retail eCommerce Banking Customer Data 362

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 9, 2021

Rising consumer spending combined with higher disposable income in the last quarters of 2019, was expected to stimulate industry revenue growth, as more consumers require sporting goods for their health and fitness. Here is why, you should read these industry highlights and take ways. Industry Definition and Categories.

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Sporting Goods Outdoor Marketing Accessories 52

Retail TouchPoints

MAY 23, 2022

Helping florists adopt digital capabilities that align with consumers’ new shopping habits is a priority for FTD, and the company is trying to both speed and ease the transition for the florists it works with. They are what make us, and we want to give customers and consumers great experiences. Our whole vibe is different now.

Payment Services 262

Payment Services Small Business Retail Shopify Gifts 262

Korona

SEPTEMBER 22, 2022

Such changes have revolutionized the retail industry and consumer behavior and wouldn’t have been possible without the creation of cloud-based POS software. Various industries have embraced the use of cloud POS, making legacy point of sale solutions all but obsolete.

POS 52

POS Payment Services Point of Sale Payments 52

Korona

JANUARY 30, 2023

Despite persistent inflation and supply chain issues, there are significant bright spots in the retail industry. With in-person shopping having become much safer than mid-pandemic, most consumers have made their way back to physical stores. As such, 2023 will see even more retailers focusing on optimizing for mobile purchases.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Retail TouchPoints

NOVEMBER 10, 2023

Retail media is the broader term used to describe the concept of retailers using their systems, infrastructure, data and access to their shoppers to help advertisers reach consumers. The term commerce also is broad enough to encompass new media offerings from consumer-focused companies that are not traditional retailers.

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Retail Social Media Multi-channel Channel 284