RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

JANUARY 11, 2023

Not to mention that Shopify has many other technology partners that can help brands of all sizes connect their channels and therefore, all of their customer data — improving the entire lifecycle for the customer. By implementing a CRM solution, small retailers can compete.

Social Media 261

Social Media Multi-channel Customer Loyalty Shopify 261

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. Leverage technology.

Payment Services 263

Payment Services Retail Electronics Information 263

Retail TouchPoints

MARCH 9, 2022

Disruptions to the supply chain, shifts in customer behavior, and even unexpected weather events are impacting retail sales across ecommerce and brick-and-mortar — changing where, when, how and why customers purchase. The rest are at risk of losing customer loyalty, brand affinity and revenue.

Retail 291

Retail Customer Data Customer Experience Social Media 291

Optimizely

JULY 18, 2019

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

Retail 150

Retail Multichannel Customer Loyalty Recommendation 150

Retail TouchPoints

FEBRUARY 28, 2023

consumers, 33% joined new loyalty programs last year to save money, and 43% of UK shoppers use the loyalty programs they already belong to more frequently. This has created a pool of consumers primed to be motivated by loyalty program initiatives. Location: Where is the customer right now?

Retail 251

Retail Books Consumer Social Media 251

MagentoBrain

MAY 23, 2023

It provides customers with rewards for repeat purchases, which can help increase their attachment to your brand. A well-designed loyalty program can also help you collect valuable customer data and insights, which can inform your marketing and sales strategies.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Personalize interactions: Tailor support interactions to individual customer needs and preferences.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

365 Retail

MAY 1, 2024

If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. Offering round-the-clock technical support ensures that you and your customers receive prompt assistance whenever needed. Store and Customer Data Protection Cyber threats are lurking at every corner online.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52

Optimizely

AUGUST 9, 2018

After going to tons of sessions and taking pages and pages of notes, we’re back and ready to share the very best ideas and the most interesting trends we heard about during the event. Some traditional retailers and CPG brands have begun to adopt new technologies and realize the full potential of ecommerce and direct-to-consumer.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

GetElastic

SEPTEMBER 16, 2021

What exactly is a hybrid customer experience? The hybrid experience is a commerce experience that combines elements of both eCommerce and in-person shopping experiences , whether that’s in-store, at an event, or over the phone. This means businesses can give customers a more seamless, frictionless experience. Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

What exactly is a hybrid customer experience? The hybrid experience is a commerce experience that combines elements of both eCommerce and in-person shopping experiences , whether that’s in-store, at an event, or over the phone. This means businesses can give customers a more seamless, frictionless experience. Why rock the boat?

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

MagentoBrain

MAY 4, 2023

It includes access to all of the platform's features, as well as dedicated support and custom data integrations. This allows you to select the data fields you want to include in your report, as well as the visualizations you want to use. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

Retalon

FEBRUARY 15, 2024

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. It provides a clear snapshot of past business performances, sales trends, and customer behavior patterns.

Retail 41

Retail Operations Information Customer Loyalty 41

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. FOOD MENUS.

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Retalon

FEBRUARY 14, 2024

With evidence pointing towards increased customer loyalty and spending triggered by personalized experiences, it’s clear that data insights hold the key to unlocking new levels of engagement and satisfaction among consumers. This kind of personalization can increase customer loyalty significantly.

Retail 41

Retail Operations Management Improvements 41

Retalon

APRIL 27, 2021

Retail digital transformation has fundamentally changed the way retail works, from the structure of internal operations to customers’ expectations of the retail experience. Retail has always been a data-driven business, but the scale of today’s retail data environment is unparalleled (as will be tomorrow’s).

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. A winery POS system is a valuable piece of technology that can enhance the tasting room experience and build more loyalty among your guests. Food Menus.

POS 52

POS Payment Services Point of Sale Events 52

lateshipment

MARCH 26, 2020

Increased Customer Anxiety and Frustration Over Parcel Whereabouts. Customer anxiety while awaiting parcels forces support reps to handle a skyrocketing number of WISMO (Where Is My Order?) When you are actively engaging with your customers, you are fostering a connection by keeping them in constant loop of their order status.

Management 208

Management Shipping Costs Shipping Merchant Services 208

Dynamic Action

SEPTEMBER 11, 2017

Lesson #1: Form a complete view of the customer experience. Amazon’s operating model is centered on the customer. Globally renowned luxury brand, Mulberry, is recognized for their exceptional customer service, which has rendered lasting customer loyalty. Mulberry teams constantly fine-tune the customer journey.

Operations 59

Operations Shipping Costs Retail Merchant Services 59

iVend

MARCH 11, 2024

Loyalty Programs Loyalty is part of the iVend integrated retail technology platform. Add this all up and it means that well-designed and executed loyalty programs can boost revenue from members customers by *. Loyalty delivers a massive boost to retail success. Personalization and communication methods.

POS 52

POS Customer Loyalty Retail Payments 52

iVend

FEBRUARY 15, 2024

It’s this rule that is the key to understanding why loyalty programs are so important as a strategy for retail success. Loyalty Programs Loyalty is part of the iVend integrated retail technology platform. Loyalty delivers a massive boost to retail success. Personalization and communication methods.

POS 52

POS Customer Loyalty Payments Point of Sale 52

Optimizely

MARCH 27, 2018

However, there was so much happening all at once, it was all too easy to miss something at this expansive event. With their guidance, we hope you can stay on the cutting edge of new technologies, the latest trends, and the rapid evolution of consumer behaviors in ecommerce, retail, and B2C business. AI is still not fully autonomous. “AI

B2C 150

B2C Omnichannel Channel Customer Experience 150

Retail TouchPoints

APRIL 2, 2021

Instead, analysis and understanding of both structured and unstructured customer data is what’s required if brands want to create extraordinary experiences in a channel-less manner. That’s when the customer will use the channel the brand dictates in order to enjoy the experience.

Retail 149

Retail Specialty Retailers Customer Loyalty Multichannel 149

Optimizely

SEPTEMBER 4, 2018

Even if you’ve created a robust ecommerce marketing strategy, doing the wrong thing at the wrong moment could chase away even your very best customers. Making a big mistake can actually undo all the hard work you’ve done to build your brand, engage your buyers, and encourage customer loyalty. Organizing in-person events.

eCommerce Marketing 231

eCommerce Marketing eCommerce Marketing Omnichannel 231

Retalon

AUGUST 14, 2023

This is crucial in today’s omnichannel retail environment, where customers expect seamless experiences whether shopping online, in-store or on mobile. AI and predictive analytics are game changing technologies for retail pricing intelligence. Finding the optimal balance is difficult without data. Being first matters.

Retail 41

Retail Omnichannel Channel Games 41

BigCommerce

FEBRUARY 13, 2018

Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. Since then, electronic commerce has helped countless businesses grow with the help of new technologies, improvements in internet connectivity, and widespread consumer and business adoption. History of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

Ecommerce Platforms

APRIL 5, 2022

A POS solution for iPad is flexible and mobile, so business leaders can conveniently share technology among their team members or take their POS with them to a range of locations. While you can buy hardware for your POS directly from the Square company, you can also access the software on your existing tablets and iPad technology.

POS 104

POS lightspeed Payment Services Point of Sale 104

Optimizely

MARCH 25, 2019

Zam is a data science-powered marketing assistant that lives inside the Zaius B2C CRM platform. Zam is constantly analyzing all of your customer data and serving up predictive and prescriptive insights that — with one click — you use to interact directly with the right customers and offer the right products at the right time.

Marketing 79

Marketing Customer Data B2C Demo 79

Ecommerce Platforms

JULY 29, 2020

Lightspeed started life as a company offering retail POS system technology to companies. Lightspeed loyalty for customer loyalty. Access to Crucial Customer Data. This makes it much easier for smaller businesses to take part in events, expos, and pop-up shop selling opportunities. Lightspeed Pricing.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Smile.io

OCTOBER 30, 2023

With innovative technology and constantly evolving solutions, brands can trust Shopify to grow with them as they scale. With a VIP program, you can offer more attractive rewards for your best customers to encourage even higher purchase frequency or AOV. Add a loyalty landing page. Enter, Shopify Plus.  Convinced yet? 

Shopify 73

Shopify Merchant Services POS Omnichannel 73

BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. Community Building, Customer Engagement & CRM. CRO & Data-Driven Optimizations. Technology. Customer Lifetime Value & Referral Programs. Because a lot happens in a year within retail and ecommerce.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

AUGUST 31, 2017

Plan, plan, plan – you should be working months ahead of the event. Break through typical content by using customer data and order history to create personalized ads. If customer order history shows that a customer purchased a surfboard three months ago, target them with ads promoting a holiday sale on surfboard accessories.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

ROI Revolution

AUGUST 5, 2021

billion over last year’s two-day sales event. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. Industry-spanning partnership software and technology to scale your profitable growth. 65% express the need for more frequent communication with customers. Technology.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7 billion over last year’s two-day sales event. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. billion in revenue. Claim your spot today.

eCommerce 148

eCommerce Social Media Payments Payment Services 148