Omnisend

JANUARY 8, 2024

Understanding how to get repeat customers can boost your revenue. You can find out who your returning customers are from several sources: Customer data from your CRM system Point of sale data Understanding the value of repeat customers Is learning how to get repeat customers worth it?

Customer 88

Customer Customer Retention Social Media X-cart 88

Algopix

JANUARY 22, 2024

Provides referrals/reviews: As brand advocates, they are likely to recommend you to friends or leave positive reviews. Values relationships: Appreciates special perks for being a regular customer. Personalized Communication Use purchase history data to tailor content and product recommendations.

eCommerce 111

eCommerce Shipping Costs Payment Services Social Media 111

Kissmetrics

JANUARY 17, 2022

Segmentation helps brands to understand their customers better and target their products accordingly. You can implement email segmentation by analyzing the customer data and behavior over various channels to deliver the content and style most valuable to your buyers/prospects. Product Recommendations. Dynamic Websites.

Marketing 273

Marketing Recommendation Social Media Improvements 273

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Customer Loyalty 184

Customer Loyalty Customer Retail Shipping Costs 184

Algopix

OCTOBER 15, 2023

Cross-channel tracking, also known as cross-device tracking, involves monitoring customer interactions and behaviors across multiple online channels and devices. These channels can include websites, mobile apps, social media platforms, email, and more.

Channel 129

Channel eCommerce Social Media Customer Loyalty 129

Optimizely

JANUARY 16, 2018

You need to know as much as possible about your customers if you want to sell them your products, convert them into loyal customers, and inspire them to recommend you to friends and family. But where is your detailed customer data? Have access to real-time information on what customers want in the moment.

eCommerce 191

eCommerce B2C Social Media Customer Data 191

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

FEBRUARY 23, 2023

Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it. The trick is to make sure the benefits outweigh the inconvenience of learning a new technology.

Retail 230

Retail Technology Customer Experience Consumer 230

Wiser

AUGUST 28, 2023

Listen to what your customers are saying about your products – which items do they love, and which ones do they believe need improvements? Utilizing social media, customer surveys, and review platforms can facilitate the collection of this feedback. Are there any products they’d love to see in your assortment?

Retail 146

Retail Fashion Information Customer Data 146

UpSellIt

AUGUST 3, 2023

Improved Customer Experience: Segmentation allows businesses to provide personalized content, offers, and recommendations, making the shopping experience more relevant and enjoyable for customers. Ecommerce personalization examples include: Product recommendations based on browsing and purchase history.

eCommerce 107

eCommerce Recommendation Accessories Customer Loyalty 107

MagentoBrain

MAY 23, 2023

Customers who are loyal to a brand are more likely to make repeat purchases, recommend the brand to others, and defend it against competitors. It provides customers with rewards for repeat purchases, which can help increase their attachment to your brand. Engage with your audience: Engage on social media, forums, or events.

Social Media 52

Social Media Customer Loyalty Customer Data Improvements 52

365 Retail

APRIL 19, 2024

Customer journey personalisation Salesforce Einstein helps marketers dynamically map and personalize customer journeys based on customer data analysis and audience segmentation. These recommendations help marketing teams plan further customer interactions and ensure that every step is aligned with customers’ needs.

Marketing 52

Marketing Social Media Live Chat Channel 52

365 Retail

JANUARY 29, 2024

Embracing Technological Advancements Online sportsbooks thrive on cutting-edge technology, providing a seamless and user-friendly experience. Retailers should leverage similar advancements, such as augmented reality, mobile apps, and personalized recommendations, to enhance the in-store shopping experience.

Payment Services 52

Payment Services Social Media Retail Customer Retention 52

BigCommerce

DECEMBER 20, 2017

And every new product, tool, technology and strategy that enters the market hits a crux during Cyber Five. As a result, many experts are recommending alternate approaches to success for 2018. Community Building, Customer Engagement & CRM. Social Media Advertising, Campaigns & Retargeting. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Kissmetrics

MARCH 5, 2021

Statsbot uses machine-learning technology to deliver insights and predictive analytics to diverse teams. Once implemented, Statsbot allows you to track metrics, build custom funnels, and ask questions about data via your Slack app. Hootsuite is a social scheduling tool that improves team efficiencies in social media marketing.

Marketing 287

Marketing Multi-channel Social Media Channel 287

Omnisend

APRIL 26, 2021

Personalization in marketing has quickly become a customer expectation. In fact, according to Accenture , a massive 91% of consumers say they are more likely to shop with brands that provide offers and recommendations that are relevant to them. Social Commerce. Social commerce allows for both of these things to occur naturally.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

RETAIL MANAGEMENT SOFTWARE

AUGUST 18, 2023

Harnessing the Power of Personalization In the age of data-driven marketing, personalization is the key to capturing the attention and loyalty of your customers. Use your customer data to tailor your back-to-school promotions and recommendations. You could also use social media for interactive giveaways.

Retail 67

Retail Social Media Consumer Electronics Payments 67

365 Retail

MAY 10, 2024

They’re talking with or messaging customer service. They’re following you and talking about your products on social media. What are data gaps and how do they affect my ability to market effectively with first-party data? Exactly what they sound like, data gaps are the gaps organisations have in their customer data.

White Paper 115

White Paper Retail Information Customer Data 115

RETAIL MANAGEMENT SOFTWARE

NOVEMBER 7, 2023

Enter Artificial Intelligence (AI), a game-changing technology that is revolutionizing the way businesses approach marketing in these industries. AI is reshaping the business world as today’s future-ready retailers and consumer goods manufacturers leverage technology to streamline operations and connect more closely with consumers.

Marketing 95

Marketing Retail Customer Loyalty Games 95

Optimizely

FEBRUARY 19, 2021

How come certain businesses still find direct mail marketing as an effective way to stay top of mind and engage with customers? Another effective way to create a buzz about your brand is to include your social media icons on your mailers and to create awareness about your monthly newsletter. How is its effectiveness measured?

Marketing 195

Marketing Social Media Shipping Costs Consumer 195

Kibo

APRIL 19, 2022

They create (or source), market, and sell their products directly to customers. D2C brands connect with customers using primarily digital channels and touchpoints like social media, eCommerce websites, mobile apps, SEO/paid search and email. The D2C model supports customers by fully understanding them.

Payment Services 127

Payment Services Customer B2C Social Media 127

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. AR technologies will provide an immersive and interactive shopping experience, allowing customers to visualize products in their real-world environment.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Groove

MAY 3, 2018

However as an Elite BigCommerce Partner Agency , we're constantly evaluating marketing technologies to help our clients push beyond baseline functionality to drive more sales. From customer reviews to email automation, we've outlined a list of our favorite BigCommerce marketing apps to help you supercharge your site. Conclusion.

BigCommerce 285

BigCommerce Marketing eCommerce Social Media 285

MagentoBrain

APRIL 4, 2023

Artificial Intelligence (AI) has become an integral part of our daily lives, from virtual assistants to personalized recommendations. Copysmith: Copysmith is an AI-powered content writing tool that can generate high-quality product descriptions, blog posts, and social media posts.

Social Media 52

Social Media eCommerce Improvements Magento 52

Kibo

DECEMBER 14, 2021

They are budget-conscious risk avoiders who rely heavily on recommendations. To meet the demands of this unique consumer and help capture the generation’s growing spending power, retailers must continue to invest in new technologies and digital shopping experiences. Social Media, Brand Experience Key to Reaching Millennials.

Social Media 62

Social Media Retail Mobile Omnichannel 62

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

Retailers are leveraging data analytics and customer insights to offer personalized and customized loyalty programs that cater to individual preferences and behaviors. By offering personalized experiences, retailers can deepen customer engagement and loyalty, leading to increased repeat business and brand advocacy.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

Ecommerce Platforms

MARCH 9, 2023

Technology for everything from tactical decision making to workforce management helps to drive better customer satisfaction and bigger conversions for your business. Zoho CRM Features: Sales force Automation One of the first, and most important features of Zoho CRM is the salesforce automation technology.

Live Chat 104

Live Chat Social Media Payment Services Payments 104

BigCommerce

AUGUST 8, 2018

Whether it’s their usability, recommendations, or membership perks, Amazon wins because they do customer service right – and at scale. What many businesses don’t know, though, is that the secret to Amazon customer service success doesn’t have to mean an Amazon business size. Competing technology priorities.

eCommerce 231

eCommerce Payment Services Technology Recommendation 231

Omnisend

MAY 4, 2021

Influencer marketing is a type of social media marketing that uses product mentions, endorsements and testimonials from influencers (more about them in a moment). A social media influencer has a dedicated online following and is considered an entertainer, relatable or an expert (or any combination of all three).

eCommerce Marketing 113

eCommerce Marketing Marketing eCommerce Social Media 113

Algopix

JULY 22, 2023

Personalization and Customer Experience Analytics tools provide valuable data for creating personalized shopping experiences. Businesses can recommend products based on customer’s past purchases and browsing behavior, increasing the chances of conversion.

eCommerce 99

eCommerce eCommerce Analytics Social Media eCommerce Platforms 99

Algopix

JULY 13, 2023

Key Features to Look for in eCommerce CRM Systems Customer Data Management A robust eCommerce CRM system should provide comprehensive customer data management capabilities. This includes storing customer profiles, contact information, purchase history, and communication logs.

Payment Services 78

Payment Services eCommerce Management Customer 78

365 Retail

DECEMBER 21, 2021

From the rise of online shopping and its impact on in-store sales to the increasing importance of technology and security, we spoke to a few retail experts about what those in the industry can expect to see next year and beyond. . Consumers are increasingly online and on social media, which is leading to a boom in social commerce.

Social Media 104

Social Media Retail Payment Services Subscription 104

lateshipment

NOVEMBER 26, 2023

Increase in retention, brand reputation, and consumer spending: A positive post-purchase experience can make customers feel happy, valued, and appreciated. Such customers don’t just keep shopping with you but will recommend your brand to others and are also willing to pay more. Benefits of real-time tracking 3.3:

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

BigCommerce

SEPTEMBER 6, 2018

But this still doesn’t account for the significant lift in customer service volume during the holiday season. Their data also suggest that the number of tickets (live chat only) rise about 67% during the same time frame. If you take into account customer conversations from social media and other channels, 75% sounds just about right.

Payment Services 288

Payment Services Merchant Services Live Chat Customer 288

MagentoBrain

MAY 4, 2023

It includes access to all of the platform's features, as well as dedicated support and custom data integrations. The main data sources that can be connected: E-commerce Platforms: Integrate with a range of e-commerce platforms, including Magento, Shopify, and WooCommerce.

Magento 52

Magento Payment Services Payments eCommerce 52

lateshipment

JANUARY 17, 2023

Increased churn – These customers who are not satisfied with their CX may be more likely to churn and take their business elsewhere, leading to a decline in sales and revenue for the business. Apart from providing a special experience for customers, automating also helps in saving valuable time and money.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

BigCommerce

FEBRUARY 13, 2018

Both B2A and C2A are focused around increased efficiency within the government via the support of information technology. Since then, electronic commerce has helped countless businesses grow with the help of new technologies, improvements in internet connectivity, and widespread consumer and business adoption. History of Ecommerce.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417