Retail TouchPoints

DECEMBER 24, 2020

Data breaches pose a significant risk to digital retailers, leading to lost customer trust and potentially far worse. Whether it’s malicious code placed on a checkout page or a clever phishing attack, hackers will find a way to siphon off sensitive customer data. Embracing Application Encryption.

Customer Data 149

Customer Data Customer Jewelry Payment Services 149

365 Retail

APRIL 20, 2024

As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores. Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement.

Technology 59

Technology Retail Customer Retention Customer Data 59

Retail TouchPoints

JANUARY 25, 2023

Enter the Payment Card Industry Data Security Standard (PCI DSS): the gold standard of compliance for all businesses that store, transmit and process cardholder data, intended to improve the security of sensitive user data. Bruce Schneier once said in an interview that “complexity is the worst enemy of security.”

Merchant Services 330

Merchant Services Payment Services Mobile Payments Customer Data 330

Retail TouchPoints

OCTOBER 23, 2023

In July, some of the biggest names in AI — including Amazon , Google , Meta , Microsoft and OpenAI — agreed to a set of commitments developed by the White House to ensure the “safe, secure and transparent” development of AI technologies. 17 blog post. “As

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Technology Supplies Customer Data Blog 229

Retail TouchPoints

AUGUST 17, 2023

They strive to create seamless, personalized customer experiences to continue to attract discerning consumers and build efficient supply chains, yet they often encounter barriers presented by fragmented technology infrastructure, which hinders scalability without disruption. And businesses are taking notice.

Consumer 217

Consumer Payment Services Food and Beverages Supplies 217

iVend

JUNE 9, 2023

This is because they hold large amounts of customer and financial data; they are highly dependent on their retail technology; and security investment has traditionally been low compared to other sectors. Retail POS security is at the frontline of protecting data, reputation and customer trust.

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POS Payment Services Retail Information 74

Retail TouchPoints

NOVEMBER 9, 2023

With the increase of digital warfare, geopolitical cyberattacks are not only jeopardizing sensitive customer data but also eroding trust in online shopping globally. The Rise of Artificial Intelligence AI, the crown jewel of tech advancement, now wields human-like prowess atop a sea of data.

Retail 272

Retail BigCommerce eCommerce Platforms eCommerce 272

RTP blog

MARCH 5, 2018

The study also finds downtime severely impacts customer loyalty, employee productivity and overall business operations. Key to the technology backbone and backend ecosystem are routers and other networking equipment, not the most glamorous part of retail but indispensable nonetheless. Remote Management.

Technology 150

Technology Retail Operations POS 150

Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. An AI committee can actively oversee the ethical deployment of AI in areas like personalized shopping experiences and customer data usage.

Retail 318

Retail Customer Experience Technology Customer Data 318

Retail TouchPoints

AUGUST 11, 2021

From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy. Leverage technology. An Introduction to PCI Compliance.

Payment Services 264

Payment Services Retail Electronics Information 264

Retail TouchPoints

JULY 28, 2022

Other technology providers offer solutions that design some or all of a virtual try?on Virtual try-on technology introduces important privacy obligations. In particular, where virtual try-ons collect data about consumers’ hands or faces, state biometric laws may come into play. Keep customer data safe.

Retail 237

Retail Customer Data Information Consumer 237

Retail TouchPoints

FEBRUARY 1, 2024

Berliner offered advice on how retailers can best mitigate the negative impact of price increases: “Retailers should lean into customer data to make price increases as painless as possible ,” he said. “By Some companies are taking, for example, Microsoft’s Open AI-as-a-service and making it a secure, in-house ChatGPT-style system.

Games 217

Games Retail Definition Management 217

Retail TouchPoints

JUNE 22, 2020

According to the recent PwC Consumer Intelligence Series survey of more than 5,000 consumers, 83% want more control over their data. With CCPA requirements born out of a need for trust and data security, retailers will need pervasive policies and integrated technologies to ensure both for the consumers that hold the fate of their bottom line.

eCommerce 170

eCommerce Retail Technology Customer Data 170

Digital Doughnut

MARCH 11, 2022

Learn about the security threats that your website may encounter and the CMS security measures to safeguard your website and customer data.

Customer Data 52

Customer Data Customer Technology Operations 52

Retail TouchPoints

JULY 13, 2023

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

Merchant Services 220

Merchant Services Payment Services Payments Banking 220

Retail TouchPoints

JANUARY 24, 2024

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Here we’ll take a look at these trending technologies and how they will shape B2B businesses’ ability to deliver a frictionless experience with their digitally native buyers.

B2B 222

B2B eCommerce BigCommerce Omnichannel 222

365 Retail

MARCH 10, 2024

The innovative technology will play a significant role in enhancing the overall shopping experience. The integration of AI in e-commerce is set to streamline and automate various processes with chatbots and virtual shopping assistants providing instant customer support.

eCommerce 104

eCommerce Payment Services Payments eCommerce Marketing 104

Retail TouchPoints

SEPTEMBER 10, 2021

Clarus Commerce has acquired digital engagement solution provider PrizeLogic in a deal that aims to combine both companies’ core competencies and proprietary technologies. The companies seek to leverage their loyalty, rebate and promotion solutions to help retailers drive engagement.

Gifts 213

Gifts Customer Data Technology Consumer 213

Digital Doughnut

FEBRUARY 21, 2023

Email marketing has seen several technological advancements in the past couple of years. In 2022, we saw Dark Mode compatible emails, interactivity, and increased focus on customer data security. This year, we are geared up for some new entrants to attract customers.

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Marketing Customer Data Technology Customer 111

Retail TouchPoints

OCTOBER 14, 2021

NuData , an online security firm owned by Mastercard, reported that 76% of attacks on retailers in the second half of 2020 were qualified as sophisticated, meaning they were harder to detect and increased the likelihood of a large breach. Your security culture cannot rely solely on your IT department; it is a team effort.

Retail 182

Retail BigCommerce Information Customer Data 182

Retail TouchPoints

SEPTEMBER 29, 2023

Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. Giving full visibility into the lifecycle of data from collection, processing and utilization of that data by their AI systems or tools goes a long way in establishing a shared sense of intent and purpose.

Customer Data 230

Customer Data Operations Technology Games 230

Retail TouchPoints

APRIL 20, 2022

Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

Retail 353

Retail Social Media Technology Events 353

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. Immersive Shopping Experiences: In 2024, retailers are focusing on creating immersive and interactive shopping experiences for customers.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Retail TouchPoints

AUGUST 10, 2022

A disaster avoidance strategy that incorporates integrated power management technology should serve as retailers’ first line of defense against outages stemming from hurricanes and other disasters.

Small Business Retail 264

Small Business Retail Retail Telecommunications Events 264

GetElastic

MAY 24, 2023

eCommerce payment processing first involves the customer inputting payment information, which a payment gateway validates and uses to process the transaction via a merchant account. As digital commerce has grown, reliable and secure payment solutions are necessary to handle the high volume of online transactions.

Payment Services 147

Payment Services Merchant Services Payments eCommerce 147

Retail TouchPoints

OCTOBER 8, 2020

GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal. As part of the agreement, GameStop will standardize its solutions on Dynamics 365, Microsoft’s portfolio of cloud-based business applications and customer data platform.

Games 242

Games Omnichannel Retail Subscription 242

Retail TouchPoints

MARCH 9, 2023

My daughter lives in technology. For that generation, this,” Hawkins said holding up his cellphone, “is just who they are, and they demand a great experience — they want it now, they want it easy, they want it fast and they want it secure. Hawkins also pointed to the flexibility and security of the Bolt solution.

Omnichannel 273

Omnichannel Social Media Mobile Fashion 273

Retail TouchPoints

FEBRUARY 4, 2021

Most retailers are keenly aware that the credit card and customer data on their networks is a prime target for hackers, and so they barricade access points to their websites and ecommerce systems to ward off intrusion. Ensuring their supply chains are secure should be a priority for retailers’ cybersecurity teams.

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Supplies Payment Services Payments Document 298

RetailDive

AUGUST 17, 2021

Senators Amy Klobuchar, Bill Cassidy and Jon Ossoff questioned the security of customer data and noted the technology raises additional anti-competitive concerns.

Customer Data 117

Customer Data Technology Customer 117

Forrester eCommerce

JUNE 15, 2022

Fears of recession, tightening financial markets, and market downturns have led to layoffs in technology and cryptocurrency companies and have even impacted the cybersecurity space. These companies have valuable intellectual property and customer data that they must continue to protect during this tumultuous time.

Cryptocurrencies 195

Cryptocurrencies Customer Data Technology Marketing 195

RTP blog

NOVEMBER 19, 2018

Retailers are continuing to push the limits when it comes to technology, but they must also elevate the moments that matter the most in a shopper’s journey. Keep things simple when it comes to store operations and digitize as much of the business as possible through IoT (Internet of Things) technologies.

Retail 150

Retail Customer Data Operations Customer Loyalty 150

Retail TouchPoints

FEBRUARY 23, 2023

Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it. The trick is to make sure the benefits outweigh the inconvenience of learning a new technology.

Retail 243

Retail Technology Customer Experience Consumer 243

365 Retail

NOVEMBER 17, 2023

Retail has always been a rapidly evolving industry, but the advent of digital technology has accelerated its transformation. Today’s retailers face an increasingly competitive environment, driven by changing consumer behaviours and technological advancements. This is where IT support from Infinity Group shines.

Retail 59

Retail eCommerce Customer Experience Technology 59

Retail TouchPoints

AUGUST 16, 2022

Since these users make up a significant portion of customers, merchants cannot overlook this demographic. Reassuring customers about your security systems and ensuring you have all protective measurements in place is vital to the success of your mobile commerce systems as well. In 2013, he co-founded Fast Simon, Inc.

eCommerce 236

eCommerce Consumer Merchant Services Recommendation 236

UpSellIt

JULY 13, 2023

Data and Insights: Omnichannel retailing leverages customer data and insights to deliver personalized experiences, whereas multichannel retailing tends to analyze separately. Customers should be able to transition effortlessly from one channel to another without losing any information or encountering friction.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

Retail TouchPoints

JULY 24, 2023

In addition, branded apps require sizeable time commitments from developers and IT teams to ensure the app is designed well, working correctly and safe from security threats. In fact, in 2022, 55% of businesses texted their customers , according to Simple Texting. Raman began his career working on the Human Genome Project at the Dept.

Small Business Retail 217

Small Business Retail Marketing Retail Social Media 217

365 Retail

MAY 1, 2024

If you’re one of them, you need a robust ecommerce information technology (IT) support to keep your online business going. It frustrates customers and drives them away, as can a slow-loading business website. A good ecommerce customer support team also focuses on performance optimization.

Merchant Services 52

Merchant Services Payment Services Online Retail eCommerce 52