GetElastic

OCTOBER 15, 2018

Commerce innovation is not just for retailers and consumer brands, business-to-business organizations must capitalize on the disruptive trends that are emerging. When B2B buyers leave the office, they become those same B2C buyers; and they all still demand remarkable customer experiences. Managing multifaceted purchase flows.

B2B 167

B2B eCommerce Merchant Services B2C 167

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 246

Payments eCommerce Customer Home Furnishings 246

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Retail companies have tried to manage this pain point with barcodes, RFIDs, and self-checkout counters. Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. Take Amazon Go’s “Just Walk Out” shopping experience.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

DECEMBER 7, 2017

Retail Customer Experience ). Retail companies have tried to manage this pain point with barcodes, RFIDs, and self-checkout counters. Here are some ways leading companies are using checkout-less shopping to create a frictionless shopping experience. Take Amazon Go’s “Just Walk Out” shopping experience.

Payment Services 133

Payment Services Merchant Services Customer Data Customer 133

GetElastic

JULY 26, 2017

However, there’s a now growing trend among top brands to move away from monolithic commerce technologies that combine content presentation capabilities with catalogues, carts and commerce. Manufacturers are inviting customers to co-create their own pieces through mass customization.

Food and Beverages 113

Food and Beverages eCommerce Customer Experience Shipping Costs 113

GetElastic

DECEMBER 28, 2021

Based on what we have seen and industry analysis, I think there are a few reasons why brands are embracing multiple business models: Opportunity to Drive Revenue : If you are able to successfully launch and manage multiple digital business models at once, your total addressable market increases. Second, there are also two B2C platforms.

B2C 148

B2C B2B Technology Channel 148

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

Payments 134

Payments eCommerce Customer Home Furnishings 134

Kibo

SEPTEMBER 30, 2022

Whether inflation is set to come down or remain high for the foreseeable future, B2B companies should continue to invest in technology that will transform their business, helping them drive success long-term. Why B2B companies should continue to invest in eCommerce technology during an economic downturn.

B2B 71

B2B B2C Multi-channel eCommerce 71

Kibo

FEBRUARY 24, 2022

In monolithic systems, updates and revisions to backend functions can impact frontend user experience, create website downtime and slow down the entire development process. Monolithic systems also limit your ability to customize functions and respond quickly to changing trends and new technology.

Payment Services 118

Payment Services eCommerce Omnichannel eCommerce Platforms 118

SellBrite

MARCH 15, 2021

According to BuiltWith, WooCommerce has 30% of the market share for websites using ecommerce technologies. Its popularity isn’t a surprise—the tool offers plenty of store customization features and is free to use. This can negatively impact your customers’ experience with your store. Theme and design.

WooCommerce 141

WooCommerce Shipping Costs Payment Services SEO 141

Retail TouchPoints

SEPTEMBER 28, 2020

“Few consumers are interested in person-to-person contact, as the shift continues toward contactless environments,” said Sean Maharaj, Managing Director and logistics and supply chain expert at management consultancy AArete in an interview with Retail TouchPoints.

Fulfillment 305

Fulfillment Department Stores Shipping Costs eCommerce 305

Digital Doughnut

OCTOBER 19, 2022

Product information management (PIM) systems have emerged as a must-have for all mid-size and large-size organizations aspiring to optimize their digital commerce operations and improve customer experience.

Customer Experience 52

Customer Experience Operations Improvements Information 52

GetElastic

OCTOBER 18, 2021

Now that that the dust is settling, we are moving from reactive to a more proactive planning for eCommerce and while there was a rush to pivot online back in 2020, our buyers are now discussing how to improve and or replace what was in place and looking to “ future proof” their eCommerce approach going into 2022.

Multi-channel 78

Multi-channel Channel Shipping Costs Mobile 78

ecomdash

NOVEMBER 1, 2018

But beyond just asking questions like “What is IoT,” or “How does IoT work,” it’s time to start diving deeper with “how can IoT improve your ecommerce store?”. From enhancing the customer experience to automating logistics, the IoT has a broad range of applications. IoT finally offers a solution: real-time shipment tracking.

Improvements 68

Improvements eCommerce Social Media Technology 68

Digital Doughnut

APRIL 6, 2022

Here Candyspace managing director Matt Simpson looks at how to navigate this conflict. Brands are yet to fully deliver on the promise of personalisation – and consumer demand for greater protection of their data is making it even harder.

Management 98

Management Consumer eCommerce Technology Customer Experience 98

Digital Doughnut

DECEMBER 8, 2022

CRMs or customer relationship management systems not only allows you to manage your customer lifecycle efficiently but also helps in syncing and streamlining the sales and marketing team activities.

eCommerce 59

eCommerce Marketing Article Improvements 59

PFS

JUNE 13, 2017

It could be their outdated technology or possibly the lack of a digital strategy. Amazon is not just raising the bar on customer experience; it’s creating a competitive landscape where a digital sales channel is a requirement to survive and thrive. Put in place commerce technology that will grow with you.

B2B 58

B2B Channel Technology Customer Loyalty 58

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. But that’s where AI and social commerce could help. The Executive Track.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Kibo

MARCH 2, 2023

Many of these companies are also facing the challenge of evaluating their eCommerce platform to ensure it can meet the increasingly complex demands of today’s digital market. In the ever-evolving world of eCommerce, manufacturers are constantly seeking ways to improve their online presence and reach customers more effectively.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

GetElastic

AUGUST 23, 2021

My team here at Elastic Path manages the buying experiences on the front line of researching and evaluating eCommerce solutions, including business development, chat, Website, and marketing automation. Some are very common, like "how much do the eCommerce solutions that Elastic Path provides cost?"

eCommerce 148

eCommerce Magento Shopify Technology 148

BigCommerce

APRIL 24, 2018

The truth of the matter is this: What makes your business successful is your dedication to customer experience, your market strategies, your operational efficiencies and the team of people you build. That is, which ecommerce platform you choose to power your business and ready it for scalable, long-term growth. Let’s dive in.

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

Retail TouchPoints

MARCH 20, 2023

Going composable can be a more personalized alternative to all-in-one solutions, but many leaders are scarred by previous replatforming experiences and hesitant to make another big change. Today, advancements in ecommerce technology make going composable both useful and a lot easier than your last replatform. The good news?

Payment Services 205

Payment Services Document Subscription Technology 205

BigCommerce

APRIL 3, 2018

What both Google and consumers consider a mobile-first experience (i.e. What you should look for in ecommerce technology to make sure you aren’t doing all the legwork here. While not a mobile-first approach, it’s definitely a step closer to giving mobile visitors the custom experience they need. Let’s dive in.

Mobile 419

Mobile SEO Mobile eCommerce eCommerce 419

BigCommerce

JANUARY 23, 2018

Here is what I’ll cover: What’s in Our Ecommerce Replatforming Guide. Startups focus on marketing, because their technology is covered: Enterprise brands can do this, too. There are 3 pain points that often forces brands to migrate to new technology – and all of them are signals that you should have done it much, much sooner.

Payment Services 362

Payment Services eCommerce BigCommerce eCommerce Platforms 362

BigCommerce

OCTOBER 26, 2017

Technology: Do I have the technology to support my initiatives? Ensure Your Technology is Scalable. Make sure that you have an ecommerce technology solution that can scale –– and isn’t cost-prohibitive. Going global without a strong technology foundation is a recipe for disaster. Beauty and Cosmetics.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Fabric

SEPTEMBER 22, 2023

In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more. For many e-commerce businesses, a monolith is all they’ll need.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

ROI Revolution

JUNE 27, 2019

This created the experience of trying on the pants without having to carry expensive amounts of inventory. It’s about delivering experiences that weren’t possible before recent technological developments. The New Retail Imperative: Be A Leader in Ecommerce Technology.

SEO 84

SEO Customer Loyalty Technology Customer Experience 84

BigCommerce

JULY 9, 2018

The journey Skullcandy took to launch an award-winning ecommerce site took many twists and turns but wasn’t atypical for BigCommerce customers. Executive Summary: Moving from Salesforce Commerce Cloud to BigCommerce. Skullcandy’s main goal was to get customers to its most valuable pages as quickly as possible.

BigCommerce 158

BigCommerce Games eCommerce Mobile 158

ROI Revolution

JULY 11, 2019

For example, v irtually any business will say that search is the single biggest value-add on an ecommerce site – and AI can greatly help optimize site search with advanced tactics like natural language processing and machine-learning powered search ranking. Customer Experience. Online Retail.

Marketing 74

Marketing Customer Experience Clothing Online Retail 74

Retail TouchPoints

AUGUST 13, 2021

As the ecommerce wars heat up, BigCommerce is making a name for itself as one of the top facilitators of digital trade, alongside competitors such as Shopify, Adobe Commerce and Salesforce Commerce Cloud. And then analytics is the other piece; how do you measure it all?

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

Kibo

NOVEMBER 23, 2021

In either case, delivering optimal personalized experiences requires the right technology. Is ROI the most important factor in choosing your personalization technology? If you’re starting from scratch versus working on cleaning existing data, you’ll need to focus on creating fresh customer insights.

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

Ecommerce Platforms

AUGUST 24, 2020

Userlike is a live chat software specifically designed to integrate with your existing website or eCommerce technology. Userlike is convenient solution, designed to improve customer communication for support staff, sales agents, managers, and customers alike. Fortunately, there is an alternative option: Userlike.

Live Chat 104

Live Chat Payment Services Improvements Technology 104

BigCommerce

JUNE 19, 2018

They allow the retailer to have a single, comprehensive view of their customers , orders, inventory, etc. The alternative is to have a disjointed understanding of your channels which results in a disjointed customer experience – and lower revenue. . Modern retailers require modern data management and orchestration.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315

GetElastic

FEBRUARY 1, 2018

Here are the five must-have pillars a digital experience platform should include to make modern commerce possible. Content management. Content management systems allow companies to manage content across touchpoints in a unified application. Headless commerce. Campaign management.

Presentation 135

Presentation Recommendation Mobile Management 135

GetElastic

JANUARY 10, 2018

Enterprise-class companies are no longer looking to add more servers to ensure they can sell many different products at varying prices to customers through any touchpoint. B2B will rely more heavily on multi-channel experiences, best-of-breed solutions and artificial intelligence to anticipate and serve business customers.

B2B 141

B2B Multi-channel B2C Customer Experience 141

PFS

JULY 14, 2017

Two key ingredients: Technology and data. The problem is that many retailers are saddled with highly fragmented, antiquated technology that is more Frankenstein than Harry Potter. Data offers a single view of each customer that’s meticulously managed and kept relevant. That’s how the magic happens. NO EXPENSE SPARED.

Fulfillment 56

Fulfillment Technology eCommerce Technology Toys 56

ChannelAdvisor

OCTOBER 17, 2019

Unaltered are the basic skills needed to be a retailer, from selecting and sourcing products to merchandising them to customers and the economics of managing cash margin and cost to sell. . In our view, to succeed at e-commerce, every business needs these 10 skills: 1. Use technology to help sell more and reduce costs. .

eCommerce 53

eCommerce Shipping Costs Merchant Services Payment Services 53