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How Real-Time Inventory Visibility Helps Retailers Improve the Customer Experience

Kibo

Any discrepancies could cause delay in shipping times – increasing the likelihood of cancelled orders due to a bad customer experience. Buy online, ship from warehouse and buy in store have been conventional methods that retailers used to sell their products to customers. 1 Key Benefits of Real-Time Inventory Visibility.

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Sustainability and customer experience will sit at heart of new H&M Glasgow

365 Retail

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. Braehead is a leading retail and leisure destination in Renfrewshire, close to Glasgow.

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O2 Business launches new AI technology to improve customer experiences in stores

365 Retail

Initially piloting across 20 of O2’s high street stores, the ground-breaking tech will help deliver insights around customer movement and flow, enabling managers to make informed space and capacity management decisions. Spatial Insights captures privacy-protected analytics from existing CCTV cameras, without the use of facial recognition.

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Accenture: Rise of the ‘Resilient Consumer’ Requires More Nuanced Retail Strategies

Retail TouchPoints

For example, 61% said they were trying new experiences or adopting new habits to improve their lives. Nearly three-quarters of consumers ( 73% ) said they expect their disposable income to stay the same or improve over the next 12 months. That means they’re thinking critically about how they spend their disposable income.

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FILA Site Enhancements Boost Conversions, Dramatically Reduce Bounce Rates

Retail TouchPoints

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. FILA needed to quickly move its website experience from a relatively static brand catalog to an appealing, efficient direct-to-consumer sales portal. Rapid Timetable for Site Improvements.

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Brilliant Efficiency Lessons For Leading Retailers

Retail TouchPoints

In today’s rapidly changing world driven by technology innovation and customer behaviour change, the competition is tougher, margins are tighter and every penny counts. It’s essential if you’re going to deliver a consistently good customer experience and is the springboard to exploit opportunities.

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Wiser Insights: Navigating 2023’s Online Back-to-School Retail Trends

Wiser

Parents and students alike can browse and compare a vast array of products at their leisure from the comfort of their homes. Retailers with high out-of-stock rates, like Pilot in the stationary category, risk losing customers to competitors. Promotion strategies also play an important role in the competitive retail landscape.