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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

This depth and breadth of insights available through network analytics make it an indispensable tool for retailers aiming to optimize their operations, enhance the customer experience and drive strategic growth in today’s competitive retail environment.

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PacSun Expands Unified Commerce Strategy with New POS

Retail TouchPoints

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

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How to Launch a Marketplace to be the Disruptor, not the Disrupted

Retail TouchPoints

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. Level 4 — Quantitative Management: Automation is essential to quantitative management.

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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.

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Shopworkers honoured alongside retail giants at the Retail Week Awards

365 Retail

The awards celebrate retail’s frontline heroes, biggest innovations and most successful businesses in what has been another challenging year for the sector, with Tesco, HelloFresh and ASOS being awarded top prizes during the sparkling London ceremony on 26 May. Ascential’s Price & Promo Specialty retailer of the year.

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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Additionally, there will be a wave of returns that will need to be properly managed and tracked in a way that promotes profitability and customer satisfaction. Finally, the first half of January brings an additional peak season for retailers as customers make their way online or into stores for gift card redemptions.