Wiser

FEBRUARY 23, 2024

This equilibrium is key to ensuring that a brand maintains its premium status without succumbing to the pressures of market-driven price slashing. Understanding the challenges faced by retailers, as well, in synchronizing promos and adjusting to rapid price changes is crucial for building successful omnichannel relationships.

Marketing 78

Marketing Customer Multi-channel Channel 78

Retail TouchPoints

AUGUST 14, 2020

However, retail marketers often lack the data they need to develop and execute more empathetic messaging. This data deficit makes it difficult for marketing to keep pace with a rapidly changing environment. Last year the top priority was engaging customers in real time. The use of AI by marketers globally has increased by 186%.

Webinar 258

Webinar Consumer Payments Marketing 258

Retail TouchPoints

APRIL 20, 2022

The legal cannabis market was valued at $12.81 For approximately two decades, Cookies and Dr. While online platforms and communities like Instagram are the “cornerstone” of the brands’ digital footprints, Del Fante explained that each physical location presents a unique opportunity to “express our brand in a way for us to retain customers.

Retail 353

Retail Social Media Technology Events 353

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

POS 260

POS Omnichannel Mobile Improvements 260

Retail TouchPoints

MAY 18, 2021

As more states legalize medical and recreational cannabis, brands and retailers are racing to be the first to market. Retailers with expedited build schedules and opening timelines will reap the rewards of location-based customer loyalty. Experience. Material Selection.

Jewelry 298

Jewelry Customer Experience Customer Loyalty Point of Sale 298

365 Retail

OCTOBER 5, 2021

We needed a solution that allowed us to centralise our task management and communications across our entire store estate, to ensure the customer experience and ‘look and feel’ of our stores was both consistent and streamlined. We have better visibility of what’s going on at the point of sale, and communication is much more fluid.

Customer Experience 52

Customer Experience Operations Customer Point of Sale 52

Retail TouchPoints

JULY 13, 2023

JD Sports , a global retailer with more than 3,000 stores worldwide, has adopted a suite of solutions designed to boost its growth in Canada, a market the retailer entered in 2021. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention.

POS 209

POS Omnichannel Supplies Mobile 209

365 Retail

DECEMBER 12, 2023

Rhone: Leading the way with omnichannel retail Rhone , the premium performance lifestyle brand, decided to maximise the value of its omnichannel customer data to deliver personalised customer experiences. Amperity enables us to create unified customer profiles and actionable insights we need to scale.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. The ultimate goal is to deliver personalized, omnichannel experiences to customers in all of Pandora’s 100 markets.

Jewelry 228

Jewelry Omnichannel Operations Technology 228

RETAIL MANAGEMENT SOFTWARE

MAY 24, 2022

The transition to digital marketing has accelerated over the past two years, and the customer experience has improved dramatically. Digital marketing can play a key role in achieving success under these conditions. Examine Your Marketing Technology Stack. First-Party Data Marketing Is The New Norm.

Payment Services 81

Payment Services Small Business Retail Marketing Retail 81

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

POS 98

POS Mobile Point of Sale Payment Services 98

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 233

Sporting Goods Payment Services Retail Supplies 233

Ecommerce Platforms

MARCH 5, 2023

Shopkeep (now Lightspeed POS) and Shopify also provide access to a range of tools to help business leaders create omnichannel sales strategies, including site builders and ecommerce capabilities. Shopify POS is all-in-one solution for point of sale software and hardware.

POS 104

POS lightspeed Shopify Payment Services 104

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. Integrate marketing into the process. Ideate and conceptualize using various tools. Measure performance.

Technology 211

Technology Consumer Omnichannel Point of Sale 211

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. But what if you could eliminate the gap between data and marketing execution? This isn’t just a marketing dream — it’s possible.

B2C 210

B2C Customer Data Omnichannel Marketing 210

Retail TouchPoints

SEPTEMBER 18, 2023

Tailored Customer Experiences Online, retailers would be wise to go beyond the typical “for Mom/brother/sister/partner” edits by implementing recommendation mechanisms specific to whom the shopper says they’re buying for.

Retail 282

Retail Gifts Recommendation Consumer 282

RTP blog

APRIL 27, 2018

Staying ahead of market trends and customer behavior is critical for any business to survive and thrive. However, retailers are facing new disruptive realities from three major influences: omnichannel experience, the growing Millennial workforce and innovative technology.

Omnichannel 150

Omnichannel Retail Toys Technology 150

Retail TouchPoints

APRIL 16, 2021

First, they need to reimagine their baseline requirements, and then turn their attention to taking their customer experience to the next level. The Point of Experience (POE) is to replace the Point of Sale (POS) in the future. Re-thinking the in-person experience.

POS 221

POS Retail Information Customer Loyalty 221

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy.

Technology 248

Technology Consumer Mobile Operations 248

Retail TouchPoints

DECEMBER 21, 2023

It’s why retailers have introduced personalized experiences everywhere else on their sites — except, for some reason, checkout. For example, marketing and advertising campaigns are tailored around a shopper’s age, gender, geographic location, shopping history and other demographics.

Payments 243

Payments Retail Shipping Costs Social Media 243

Smile.io

MAY 15, 2024

There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io

Payment Services 46

Payment Services Merchant Services eCommerce Payments 46

iVend

JANUARY 17, 2023

Here we look at how technology is changing retail, and the key ways that technology trends in the retail industry for 2023 are enabling greater personalisation and customer experience. This digital technology in retail stores provides a ‘personal shopper’ service that enhances the customer’s experience and increases sales.

Technology 95

Technology Retail Omnichannel Customer Experience 95

Retail TouchPoints

JULY 25, 2023

Curbside is the most chosen option, but some customers might have a prescription ready so they would want to go through the drive-thru. We want to make it a seamless trip, but there’s a lot more room to enhance that and put less onus on the customer, and we’re testing [solutions] right now in certain markets.

Payment Services 227

Payment Services Operations Omnichannel Fulfillment 227

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. The global market for mobile POS terminals was $36.07 Associates can resolve customer queries faster, with information literally at their fingertips on the screen. Sell anywhere.

POS 52

POS Mobile Payment Services Point of Sale 52

iVend

OCTOBER 16, 2023

As discretionary spend decreases in inverse proportion to cost of living increases, and consumers think more carefully about where they spend, retailers have to get really smart about strategies to win and retain their share of the market. iVend helps retailers iVend helps retailers to capture and analyse customer data.

POS 105

POS Payment Services Payments Omnichannel 105

Retail TouchPoints

JULY 29, 2020

To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. Retailers are pushing the envelope to create memorable experiences that gather social media ‘Likes’ and excite and enchant consumers.

Payment Services 183

Payment Services Payments Retail Social Media 183

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Ecommerce Platforms

JANUARY 12, 2023

Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. After all, a good point of sale system needs to combine a fantastic range of checkout features, with ease of use, and budget-friendly pricing.

POS 104

POS Payment Services lightspeed Shopify 104

Retail TouchPoints

JUNE 25, 2021

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

Customer 131

Customer Retail Customer Experience Technology 131

Korona

AUGUST 3, 2022

Bridging the gap between offline and online shopping has emerged as one of the first steps to omnichannel success. By integrating your eCommerce and point of sale system, you can extend your website’s existing functionality and attract a broader audience to your brand. Improve the customer shopping experience.

POS 52

POS eCommerce Point of Sale Payment Services 52

ESW

SEPTEMBER 29, 2023

To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it. Eva Ponce , the director of the MIT Omnichannel Distribution Strategies Lab at the MIT Center for Transportation & Logistics.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. 17 from 12 to 12:30 p.m. 16 from 12 to 12:30 p.m. 17 from 2:15 to 2:45 p.m.

Merchant Services 294

Merchant Services Cryptocurrencies Payments Payment Services 294

Korona

SEPTEMBER 22, 2022

Among other reasons, the rising trends of online shopping, contactless payments, QR code use, click-and-collect, increased software integrations, and a stronger reliance on data are expected to strengthen the cloud POS market through the foreseeable future. The global cloud POS market is expected to reach $9 billion by 2026.

POS 52

POS Payment Services Point of Sale Payments 52

iVend

OCTOBER 10, 2023

Retailers have to grow their share of a finite wallet, making promotions and customer experience an essential part of the retail mix. Customer experience – with less discretionary spend, customers are going to be even more influenced by good value, and by retailers who make the shopping experience easier and more engaging.

Technology 105

Technology POS Retail Gifts 105

RetailMinded

APRIL 7, 2022

GENERATION OMNICHANNEL. Perhaps a more fitting epithet for Gen Z, would be ‘Generation Omnichannel’ as this is the first truly omnichannel generation to high highstreets & social media platforms. A WINDOW INTO THE FUTURE. The pandemic has certainly cemented the position of ecommerce in the consumer psyche, regardless of age.

Consumer 98

Consumer Retail Omnichannel eCommerce 98

iVend

APRIL 14, 2021

This enables to respond more effectively to changing market requirements, access new revenue streams and drive efficiencies. For example, the use of mobile point of sale to enable checkout from anywhere in the store – decreasing checkout lines, enhancing safety, providing upsell opportunity and a more personalised shopping experience.

Retail 98

Retail Point of Sale Technology Operations 98