Retail TouchPoints

MAY 8, 2024

Jean-Christophe Pitié: If brands want any chance at customer loyalty, they need to fix what’s broken. Slow page loads are more than problematic — they strongly influence whether a customer ever seeks the brand out in the future. Rage clicks are present in 5.5% Mobile delivered 77% of traffic, but only 56% of revenue.

Merchant Services 217

Merchant Services eCommerce Channel Mobile 217

RTP blog

MARCH 15, 2017

The Retail TouchPoints Connected Consumer Series webinars, which will be broadcast from March 27-31, will delve into some of today’s hottest retail topics — from leveraging Artificial Intelligence and deepening personalization to creating truly modernized mobile experiences.

Webinar 150

Webinar eCommerce Mobile Omnichannel 150

Wiser

JANUARY 8, 2024

This not only prevents customer dissatisfaction stemming from pricing and display discrepancies, but also builds trust and fosters customer loyalty. The Challenges of Retail Price Checking Retail price checking presents a series of challenging obstacles for businesses. This consistency helps to build trust with customers.

Operations 141

Operations Technology Mobile Customer Experience 141

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers.   Mobile optimization — 76% of shoppers in the U.S. has to offer.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Wiser

NOVEMBER 6, 2023

It acts as a virtual storefront, enticing visitors to become customers by showcasing your products effectively. Each product page presents a valuable opportunity to portray your merchandise in a compelling manner, emphasizing its features, benefits, and overall value.

Payment Services 78

Payment Services eCommerce Retail Games 78

Smile.io

MARCH 8, 2024

Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices. Of course, with more mobile devices than ever before, the natural effect of those factors is that more people are using the internet for a variety of reasons, from streaming TV and movies to online purchases.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Retail TouchPoints

SEPTEMBER 17, 2020

But in the customer’s mind, they have one relationship with the retailer, not separate ones for every channel. That unified relationship needs to be consistent across all interactions, whether online, in-store, via email or on mobile. Retailers also must put the tools in place to continuously reengage with the customer.

eCommerce 184

eCommerce Mobile Channel Customer Loyalty 184

Groove

FEBRUARY 11, 2019

When it comes to eCommerce strategy, you have to think about three things – the past, the present and the future. Mobile Optimization. Although discounts and promotions help increase customer acquisition and drive customer loyalty, overusing discounts can reduce profitability. Mobile Optimization.

eCommerce 258

eCommerce Payments eCommerce Platforms Recommendation 258

GetElastic

OCTOBER 27, 2021

Aside from a solid product offering, Adyen presents a tech-forward approach with a wide international footprint. For a business looking for more out-of-the-box solutions, Square offers a straightforward point of sale system geared towards mobile devices. They offer flat rate pricing and don’t charge monthly subscription fees.

Payment Services 148

Payment Services Payments Merchant Services PayPal 148

RTP blog

AUGUST 23, 2019

BOPIS: Buy Online Now, Enjoy Today Mobile, of course, is where the majority of retail customer journeys start — but not necessarily where they end. About 25% of people that start their shopping journey on the web or mobile app finish up by visiting a store. Facilitate an easy and memorable pickup. Simplified returns processes.

Merchant Services 150

Merchant Services Marketing Retail Shipping Costs 150

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Both types of recommendations can be presented on product, cart, or checkout pages as a helping hand ensuring shoppers get everything they need.

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

Smile.io

MARCH 21, 2023

These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty. Dynamic Yield informs that the English football club improved its mobile homepage conversions by 40% thanks to mobile web customization.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Wiser

DECEMBER 18, 2023

Efficient use of digital space, compelling product descriptions, high-resolution images, and positive customer reviews are all crucial components of an effective online shelf. However, the dynamic nature of eCommerce platforms presents retailers with various challenges. Here are some key strategies to consider: No.

Online Retail 139

Online Retail Information Improvements Management 139

Kissmetrics

JUNE 7, 2021

You don’t have to be an e-commerce genius to know seasonal events like Father’s Day sales present a golden opportunity to increase conversions and make some serious profits. Father’s Day sales events present exciting opportunities to both e-commerce sellers and marketers. Mint Mobile. Just take a look at Mint Mobile.

eCommerce 219

eCommerce Marketing Social Media Events 219

MagentoBrain

APRIL 11, 2023

They also offer a unique quiz that helps customers find the perfect shoe for their needs and preferences. Fashion Nova Fashion Nova is a fast-fashion brand that presents trendy and affordable clothing for women. They also offer free shipping and returns, which helps build trust and customer loyalty.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Kissmetrics

JANUARY 17, 2018

Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. They’re mobile. GlassesUSA gets right to it by presenting a huge discount for first time buyers on their home page via a popup that “greys-out” the page until you respond. Present product plugs (testimonials, reviews, etc.).

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Optimizely

AUGUST 23, 2018

Control the customer experience and build loyalty. Another advantage of Google Shopping is the control it gives your brand over how your product and message is presented. Like all channels, Google Shopping has its limitations, but it’s certainly worth investigating for your brand. Amazon doesn’t care about your brand at all.

Omnichannel 199

Omnichannel Merchant Services Shipping Costs Customer Loyalty 199

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 219

Payments Payment Services Customer Experience Social Media 219

Kibo

MAY 1, 2021

The unprecedented level of relevance for each customer translates into significant revenue boosts and improved customer loyalty, which is why individualization has become the pinnacle to which many brands aspire. Ideally, the top of the PDP would always contain the information that a customer needed at that point in time.

Marketing 62

Marketing Customer Experience Definition Customer Loyalty 62

Shopping Signals

JANUARY 12, 2024

– Building Customer Loyalty It’s not enough to just get customers to your site through marketing. You need to turn them into repeat buyers through stellar customer service and loyalty incentives like discounts or free shipping. Customer Loyalty Opportunities Can build repeat business with good service.

eCommerce 52

eCommerce Customer Loyalty Shipping Social Media 52

UpSellIt

OCTOBER 31, 2022

Consumers don’t have time to look through hundreds of products to find what they’re looking for, so any lack of organization could result in a loss in revenue and customer loyalty. Optimize for Mobile 67% of global online retail sales come from mobile devices. Your website page load times also need to be up to speed.

Conversion Optimization 78

Conversion Optimization Shipping Costs Recommendation Mobile 78

RTP blog

APRIL 9, 2018

While they were one of the pioneers of omnichannel strategies by providing in-store pickups and returns, their recent investments are a deliberate move to better blend digital and physical channels by seamlessly collaborating with consumers over the channels they prefer most — in this case, via mobile, in-store and online.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Omnisend

OCTOBER 4, 2023

Cancellation confirmation messages present a golden opportunity to reconnect with customers. This reinforces the customer’s confidence that you’re addressing the correct order. Optimize your email for mobile. Ensure your email is mobile-responsive as many customers access their emails on smartphones.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

lateshipment

MAY 5, 2021

Mobile devices have been consistently generating over half of the website traffic in the past five years.” – Statista. The more convenient option is to utilize a website builder that guarantees mobile responsiveness, like the Zyro eCommerce builder. Website structure refers to your website’s presentation. Let’s get started.

eCommerce 130

eCommerce Social Media Shipping Costs Reference 130

Groove

JULY 2, 2019

When designing your checkout flow, make sure button sizes are mobile compatible. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. When discounts and promotions are successfully implemented, your business is more likely to encourage customers to convert.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. The market environment is experiencing a significant change, and it is crucial for companies to ensure their continued commitment to staying updated with present trends and progressions in order to prosper.

Payment Services 52

Payment Services Consumer Retail Social Media 52

GetElastic

NOVEMBER 23, 2022

With a Composable Commerce architecture , teams are enabled to build their tech stack with best-of-breed vendors based on the present needs of the business, and gives them the ability to scale in the future with additional integrations. Flexibility and agility. in 2022.

Multi-channel 78

Multi-channel Merchant Services Customer Experience B2C 78

Ecommerce Platforms

JULY 21, 2021

You can manage your store and sell on the go via Shopify's mobile app. There’s isn't a mobile app available. In addition, you can now segment customers, benefit from more product information options, and create a customer loyalty reward program. That said, one area where Shopify wins in mobile selling.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

MARCH 24, 2022

For companies on the move, Square for restaurants POS offers a mobile, flexible, and easy-to-use environment for point of sale transactions. for card-not-present payments. Features include: Mobile point of sale support: If you need to streamline a small coffee shop with mobile software, Toast has you covered. Square POS.

POS 104

POS lightspeed Payment Services Shopify 104

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. This reinforces the customer’s confidence that you’re addressing the correct order. Optimize your email for mobile. In fact, they can actually enhance brand reputation.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

ROI Revolution

JUNE 19, 2019

StyleSnap then will present recommendations for similar items on Amazon that match the look in the photo. StyleSnap’s recommendations draw on a number of factors, including brand, price range and customer reviews. Blockchain Technology Reinvents Loyalty Programs.

eCommerce 68

eCommerce Gifts Department Stores Social Media 68

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. SEO has 20 times as much traffic opportunity than PPC on both mobile and desktop ( Source ).

B2B 146

B2B eCommerce Customer SEO 146

Ecommerce Platforms

AUGUST 25, 2021

Overall, Shopify POS offers a powerful platform to manage your business, market to customers, and sell your products from any location. The Shopify POS software is what runs on different hardware elements like mobile devices, card readers, and barcode scanners. Entirely customizable checkout modules to show on your devices.

POS 223

POS Shopify Payment Services Merchant Services 223

Prisync

FEBRUARY 6, 2018

According to a Customer Experience and Impact study , customers say they will be loyal to a business that gives them the customer experience they want. And as statistics have shown us, it costs 5 times as much to acquire new customers as it does to hold onto the ones you’ve already got. What does this tell you?

eCommerce 41

eCommerce Customer Loyalty Mobile Blog 41

Omnisend

SEPTEMBER 5, 2023

Check out how Coffee House warmly greets new loyalty program subscribers, providing clear details about rewards and benefits. Using SMS marketing for ecommerce helps you deliver promotions directly to customers’ phones. Then, you’ll get a preview of what your SMS will look like on mobile phones.

eCommerce 88

eCommerce Marketing Shopping Carts Shipping Costs 88

Mi9

JANUARY 13, 2021

“Google Cloud’s technology helped us create tremendous flexibility, scalability, and sustainability for grocery retailers that enables a profitable digital ecommerce business and fosters customer loyalty through a superior digital shopping experience.”.

eCommerce 40

eCommerce eCommerce Software Retail Fulfillment 40