Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. We were the only brand to partner with them at their event Saturday night going into the Super Bowl, so players could come through the True Religion locker room, which featured campaign imagery, products and styling suites, so we could dress them.

Fashion 246

Fashion Travel Multi-channel Games 246

Retail TouchPoints

JANUARY 11, 2023

The beauty of the retail industry today is the number of options for brands to connect with customers. Brands once had the challenge of getting customers to walk through their large store doors, supplying products they wanted to purchase and hoping they would return, but everything was limited to that in-store traffic.

Social Media 274

Social Media Multi-channel Customer Loyalty Shopify 274

Retail TouchPoints

JANUARY 23, 2024

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. It was the growth of what we first called multi-channel, which then became omnichannel, and then we saw the growth of the brands born on the internet.”

ACH 254

ACH Multi-channel Technology Customer Retention 254

Retail TouchPoints

NOVEMBER 24, 2020

The multi-level, 12,842-square-foot store will feature exclusive items and experiences not available at the retailer’s other stores. We are thrilled to launch the new UGG Flagship on Fifth Avenue in New York City,” said Stefano Caroti, President of Omni Channel at UGG parent company Deckers Brands in a statement. “As

Multi-channel 250

Multi-channel Gifts Events Channel 250

Retail TouchPoints

DECEMBER 15, 2022

While instinct and surmise may have worked in the past, today marketers need to recognize exactly what customers want, when they want it and how they want it. Also, it is not enough for marketers to just ‘know’ their customers; it is important for them to be one step ahead and predict what they need and how they will behave.

Multi-channel 234

Multi-channel POS Customer Data Mobile 234

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. RTP: Sephora is known for having a rich customer experience.

Consumer 227

Consumer Gifts Events Customer Experience 227

Retail TouchPoints

SEPTEMBER 30, 2022

“Natural” was the word of the day at Google ’s third annual SearchOn event , where the tech giant unveiled a host of new ways it is working to make search, translation, navigation and discovery online work and feel more like it does in the real world. The new option, called “Multi-search Near Me” will roll out in the U.S.

Multi-channel 277

Multi-channel Apparel Events Information 277

365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. Customer data should always be two things: reliable and repeatable. Let’s dive in. Results are only as good as the data you feed it.

Customer Data 65

Customer Data Customer Multi-channel Events 65

Retail TouchPoints

APRIL 19, 2021

With its increased customer engagement, partnership opportunities and ample “social proof,” livestream shopping offers an attractive new strategy for today’s retailers. Matt Moorut: Livestream shopping allows consumers to discover new products in a channel that they are already using. consumers via this channel? .

Multi-channel 176

Multi-channel Live Chat Events Department Stores 176

Retail TouchPoints

JULY 4, 2022

Measures Users More Accurately Whereas UA largely measures by sessions and page views, GA4 focuses more on measuring users across devices and channels. This update is particularly helpful for ecommerce brands, which often want to observe how users interact with their website(s) during different seasons and special events.

eCommerce 269

eCommerce SEO Events Recommendation 269

365 Retail

NOVEMBER 8, 2023

Lack of meaningful personalisation is costing brands lost conversions, leaving revenue opportunities on the table at a time when customer caution is lengthening buying journeys, the latest research from insights-led customer engagement platform MoEngage reveals.

Multi-channel 110

Multi-channel eCommerce Platforms eCommerce Retail 110

365 Retail

MARCH 15, 2024

Retail’s flagship event, which takes place at London Olympia on the 24 and 25 April 2024, brings the industries brightest minds to the stages of its conference programme. Matt Bradley, Event Director at the Retail Technology Show, commented: “Retail has always been about the business of buying from people and making personal connections.

Technology 65

Technology Multi-channel Retail Events 65

BigCommerce

JUNE 1, 2017

Ship products to customers in a timely manner. Inventory ties into every element of your store, from supply, to warehousing , to order fulfilment and customer satisfaction. We looked at sales by channel, per period, turn, costs, profit per product, and average product lifespan. Optimizing it can help you to: Save money.

Management 412

Management Shipping Costs Multi-channel BigCommerce 412

Groove

AUGUST 18, 2020

Whether your goal is to grow your eCommerce store, establish more meaningful relationships with customers or automate your marketing efforts, both Klaviyo and MailChimp are great eCommerce marketing tools to help you get the job done. Real-Time Customer Data. Determine the probability of customer churn. Klaviyo vs. MailChimp.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Retail TouchPoints

MARCH 21, 2023

This was evident at Prosper Show in Las Vegas, March 13-15, 2023, an event originally developed for Amazon sellers. Still, most of the advanced sellers at the event seem to think getting in now is worth it both for the marketplace’s future potential and as a way to reduce their reliance on Amazon.

eCommerce 286

eCommerce Fulfillment Shopify Omnichannel 286

365 Retail

MARCH 20, 2024

The brand’s recent shift from ‘Moss Bros’ to ‘ Moss ‘ reflects its adaptation to a more modern, diverse, digital, omni-channel retail environment while preserving its storied heritage. The collection includes multi-buy offers on staple items like Jersey, Chinos, and Oxford Shirts.

Multi-channel 65

Multi-channel Events Presentation Channel 65

Optimizely

AUGUST 8, 2017

This four-day event features speakers from innovative brands like Wayfair, Neiman Marcus, Bauble Bar, and Peapod — among others. On the first day of eTail East, the sessions are split into three summits: Search Display & Online Media Summit, Email Marketing & Customer Retention Summit, and the Next Gen eCommerce Summit.

Multi-channel 210

Multi-channel lightspeed Channel Customer Retention 210

365 Retail

SEPTEMBER 24, 2023

Held on 27th and 28th September 2023 at ExCeL London, the event is expected to attract over 11,000 visitors and will feature more than 300 solution providers. Renata Rocha – Head of Customer Acceleration-EMEA, Shopify Representing Shopify, a giant in the e-commerce platform space, Renata’s expertise lies in customer acceleration.

eCommerce 69

eCommerce Multi-channel B2B eCommerce Platforms 69

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

365 Retail

FEBRUARY 1, 2024

Initially, the collaboration will offer 15 top-selling items from Ann Summers to customers in select UK locations, including Brighton, Manchester, and parts of London such as Canning Town and Vauxhall. Customers can access these products online or through the widely used Deliveroo app.

Multi-channel 69

Multi-channel eCommerce Gifts Toys 69

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals.

Games 186

Games Marketing Events Merchant Services 186

Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

365 Retail

MARCH 4, 2024

This store is central to White Stuff’s ambition to evolve into a multi-channel, contemporary lifestyle brand. This time, ARNE introduced a custom-made ‘Grab Machine’ at Paradise Place, offering visitors the chance to win a pair of ARNE’s Technical Runners.

Fashion 65

Fashion Multi-channel Retail Clothing 65

Retail TouchPoints

SEPTEMBER 15, 2021

EPAM Continuum, a global innovation design firm that specializes in customer experience design, recently unveiled the concept of “Blend Space” to illustrate how experiential flow and physical-digital touch points can meet a range of needs and shopping “modes.” You lure them in with the free socks and they perhaps become more loyal customers.

Outdoor 254

Outdoor Omnichannel Vend Multi-channel 254

ROI Revolution

JUNE 8, 2023

Upcoming Webinar: Navigating GA4 Reports & Explorations | June 27th, 2023 | 2 pm EST. While GA4 offers many exciting new customizations, learning how to navigate an entirely new platform can easily become overwhelming – especially when the insights from the data are crucial to your organization. Google Analytics 4.

Merchant Services 78

Merchant Services Payments Webinar Events 78

Ecommerce Platforms

MARCH 22, 2022

This could include features which allow you to drip your content out to customers over time, or tools which help you with editing your videos. You can upload and organize your content in bulk, adding custom filters and labelling different videos. Here are just some of the top video monetization platforms you can consider in 2022.

Payments 160

Payments Payment Services Multi-channel Subscription 160

Algopix

FEBRUARY 27, 2022

If you’re looking to create a multi-vendor eCommerce marketplace, one of the most important things to consider is how to attract the right vendors to your marketplace. Today, more organizations are again holding-in-person events after holding virtual-only events during the height of the COVID-19 pandemic.

Merchant Services 97

Merchant Services Social Media Multi-channel Events 97

Omnisend

APRIL 23, 2021

Bringing new customers to the checkout is a difficult challenge for most ecommerce merchants, but keeping them coming back is another challenge altogether. Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. The customer isn’t satisfied by the quality of the product.

Customer 78

Customer Merchant Services Multi-channel Reference 78

ESW

APRIL 5, 2023

While every brand with a DTC channel dreams of a sudden surge in website traffic, too much of a good thing can do irreparable damage to even the most established online retailer. Preparing a DTC channel for peak season is a must for growing revenue and preserving brand reputation. Proper preparation reduces headaches and boosts sales.

Channel 78

Channel Merchant Services Payments Payment Services 78

Ecommerce Platforms

APRIL 11, 2022

This omnichannel customer service software currently supports more than 50,000 businesses worldwide, offering everything from increased customer satisfaction to better agent productivity. Zoho Desk is a tool from the Zoho SaaS provider billed as the first “context-aware” solution for customer service and support.

Multi-channel 104

Multi-channel Live Chat Omnichannel Management 104

Groove

AUGUST 22, 2022

By offering your perishable products directly to consumers outside of your existing in-person sales channels, you will earn new brand champions without sacrificing profit margins to middle-men and chain grocery stores. Customer Distance. Brand Awareness.

Shipping Costs 195

Shipping Costs Shipping Food and Beverages Merchant Services 195

BigCommerce

AUGUST 13, 2018

Most online sellers begin their journey from one sales channel, setting up shop through a website or marketplace. Multi-channel retailing is the practice of selling merchandise on more than one sales channel. A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

ESW

APRIL 11, 2023

As a result, people flocked to the great outdoors like never before and outdoor brands with DTC channels saw revenues skyrocket. Personalisation, localisation , top-notch customer service , fast shipping, live online events and a robust social media presence are surefire ways to meet consumer expectations. trillion in 2023.

Outdoor 88

Outdoor Multi-channel Shipping Costs Apparel 88