Groove

AUGUST 18, 2020

Whether your goal is to grow your eCommerce store, establish more meaningful relationships with customers or automate your marketing efforts, both Klaviyo and MailChimp are great eCommerce marketing tools to help you get the job done. Real-Time Customer Data. Determine the probability of customer churn. Klaviyo vs. MailChimp.

Merchant Services 370

Merchant Services Shopify Subscription Multi-channel 370

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

365 Retail

JANUARY 18, 2024

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. Customer data should always be two things: reliable and repeatable. Let’s dive in. Results are only as good as the data you feed it.

Customer Data 62

Customer Data Customer Multi-channel Events 62

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals.

Games 194

Games Marketing Events Merchant Services 194

ROI Revolution

JUNE 8, 2023

Upcoming Webinar: Navigating GA4 Reports & Explorations | June 27th, 2023 | 2 pm EST. While GA4 offers many exciting new customizations, learning how to navigate an entirely new platform can easily become overwhelming – especially when the insights from the data are crucial to your organization. Google Analytics 4.

Merchant Services 78

Merchant Services Payments Webinar Events 78

Omnisend

DECEMBER 14, 2023

Selling on multiple channels need not cost a fortune if you do it right. In fact, selling on multiple channels should bring in more value than the cost you’ll incur on setting up those retail channels. Any business in today’s digital world should be utilizing multiple sales channels instead of relying only on their websites.

Multichannel 78

Multichannel Social Media Payment Services Shipping Costs 78

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

Why a Hybrid Customer Experience is Essential for Today’s Consumer. After all, that’s where the customers are, right? As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? There are 2.14

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Omnisend

APRIL 23, 2021

Bringing new customers to the checkout is a difficult challenge for most ecommerce merchants, but keeping them coming back is another challenge altogether. Once you have a first-time buyer as a customer, you should strive to upgrade them to a repeat customer. The customer isn’t satisfied by the quality of the product.

Customer 78

Customer Merchant Services Multi-channel Reference 78

GetElastic

APRIL 24, 2019

Customer experience, platform models, digital noise, oh my! Regardless of industry or business sector a huge focal point for all companies this year is about becoming more customer-centric. Day 1 – Keynote Panel Discussion: Designing A More Customer Centric and Agile Digital Organization. Where do you start? Who can help?

B2B 135

B2B Multi-channel Multichannel Customer Experience 135

Ecommerce Platforms

SEPTEMBER 30, 2022

For instance, cashback, multi-currency accounts, virtual cards, and insights – to name a few! More specifically, from here, you can review profits received via different channels and what percentage of your monthly revenue each channel makes up. Juni Review – Customer Support. Go to the top.

Merchant Services 197

Merchant Services Payment Services Shipping Costs Banking 197

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

Amazon, the deity of customer convenience, is constantly breathing down the necks of smaller merchants. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. Today, the platform has more than 100,000 customers. ShipStation is one such solution.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Ecommerce Platforms

FEBRUARY 9, 2023

We’ll cover: How to sell across channels with Shopify POS Go How to sell in person with Shopify POS Go How multi-brand stores can sell with Shopify POS Go Keep reading to learn all about the selling potential you have with Shopify POS Go. Use the built-in 1D and 2D barcode scanner to ring up customers by scanning products.

POS 104

POS Shopify Merchant Services Channel 104

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Look for software providers that offer reliable support channels and educational materials.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Ecommerce Platforms

JANUARY 12, 2021

Like KPIs, Metrics and Scorecards, revenue, customer data, or invoice-related data. You can customize the calculations and relevant data sets to display or use NetSuite’s preset formats. The NetSuite dashboard also displays data for specific timeframes, locations, and business channels. Accounting. Marketing.

Payment Services 118

Payment Services Merchant Services Shipping Costs Payments 118

Omnisend

MAY 31, 2023

Reading Time: 11 minutes Dotdigital is a popular customer engagement platform. It’s known for its data-driven approach to improving customer experiences. It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. Omnisend G2 rating : 4.5/5

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

ChannelAdvisor

SEPTEMBER 23, 2021

You send a portion of your inventory to Amazon’s fulfillment centers, where it’s stored until a customer decides to buy it. Amazon then picks, packs and ships the items to your customers, and takes the complexity out of the fulfillment process. With SFP, fulfillment is in your hands.

Fulfillment 98

Fulfillment Shipping Costs Multi-channel Merchant Services 98

Omnisend

JUNE 6, 2023

You can create multi-touchpoint marketing campaigns, leading to higher conversions and ROI. Customers on higher-priced plans get a dedicated Customer Success Manager Email support, chatbot Omnisend vs Attentive: Who is each platform built for? This method is useful for offline channels, such as in-store signage or print ads.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

365 Retail

OCTOBER 20, 2023

In a multi-channel world, consumers engage with brands across complex ‘flight paths’, moving seamlessly between the real and virtual worlds to consume information, form impressions and make buying decisions. Harness emotion One vital ingredient that is all too often overlooked, is how brands make their customers feel.

Multi-channel 52

Multi-channel Consumer POS Document 52

GetElastic

NOVEMBER 10, 2021

While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel. Reduced abandoned shopping carts.

Payment Services 78

Payment Services eCommerce Payments Banking 78

SellBrite

MAY 17, 2021

We’ll be covering what Walmart dropshipping is and how you can get started dropshipping through this unique channel. The seller owns the whole process while also benefiting from Walmart’s large customer base. Or Shopify, where you’ll have to build your customer base from scratch. What is Walmart dropshipping?

Merchant Services 88

Merchant Services Shipping Costs Payment Services Multi-channel 88

Ecommerce Platforms

OCTOBER 12, 2022

Shopify Pro #2: An Industry-leading Customer Support Team. You can: Go to the community forums Visit the help center Directly contact Shopify customer support. However, a quick app installation opens up capabilities for everything from memberships to subscriptions and events to donations. Shopify Pro #4: Built-in Security.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Ecommerce Platforms

APRIL 30, 2020

As far as features, SendinBlue stands out thanks to its ability to retarget your customers with SMS campaigns and automatic sync of all your new customers with SendinBlue. You’ll have to get in touch with SendinBlue’s sales department for a custom quote. You can send up to 60000 emails per month and the price is $39/month.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Email Audience

SEPTEMBER 21, 2023

So, you want to expand your customer base to help grow your business. Email marketing is the process of sending out marketing materials via email to leads, prospects, and customers who have subscribed to your mailing list. Email marketing is the most commonly used communication method at every stage of the customer journey.

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

GetElastic

APRIL 16, 2020

News and Events. Leading companies recognize desktop can’t support the entire customer journey. Beyond the end-consumer, B2B leaders see the opportunity to support sales, channel partners, support and technicians through their own dedicated apps accessible anywhere, anytime. B2B Mobile Commerce Apps are Hot: Here's Why.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

BigCommerce

OCTOBER 12, 2017

And ultimately, the most innovative and successful of what they do this time of year is what the industry experts and influencers will recommend next year anyway. Which sales channels produce the most holiday ecommerce revenue. Which marketing and advertising channels produce the highest return (and revenue). Other: 12.67%.

eCommerce 410

eCommerce Shipping Costs Social Media Multi-channel 410

Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. After all, luxury shoppers worldwide are relying more on digital channels to browse and buy, according to Bain research.

eCommerce 271

eCommerce Travel Social Media Consumer 271

Ecommerce Platforms

NOVEMBER 19, 2020

HubSpot is a remarkable inbound marketing and sales software built for companies that want to use proven techniques for bringing in new clients and customers. Launching in 2012, this powerful tool comes with everything from SMS marketing tools to autoresponders to help you connect with your customers and build new opportunities.

Payment Services 197

Payment Services Shopping Carts eCommerce Management 197

GetElastic

APRIL 16, 2020

News and Events. Leading companies recognize desktop can’t support the entire customer journey. Beyond the end-consumer, B2B leaders see the opportunity to support sales, channel partners, support and technicians through their own dedicated apps accessible anywhere, anytime. B2B Mobile Commerce Apps are Hot: Here's Why.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Kibo

NOVEMBER 21, 2019

With more and more shoppers researching products on their phones while perusing the aisles, merchants can take full advantage of these multi-channel opportunities by encouraging phone research and providing product information that customers care about. Personalize coupons and loyalty offers.

Mobile 63

Mobile Merchant Services Multi-channel Information 63

Ecommerce Platforms

MARCH 8, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Your team needs a tool that allows them to manage conversations effectively, provides real-time guidance, and supports customers quickly.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Liveintent

AUGUST 9, 2022

With brand awareness you can nurture audience relationships on a long-term basis and move customers down the funnel. Instead of just prioritizing price and quality, they’re also considering brand values and customer-centric services. Brand awareness refers to how familiar customers are with your brand and products.

Social Media 62

Social Media Multi-channel Channel Travel 62

Omnisend

MAY 12, 2023

No one tool can meet the needs of every customer. Here are some of the main features offered by Omnisend: Email marketing automation, including pre-built workflows High-converting landing pages to direct users to take action Sign-up forms and smart pop-ups for list building Check out these customer reviews for Omnisend.

Live Chat 78

Live Chat Shopify Social Media Omnichannel 78

Ecommerce Platforms

JANUARY 6, 2023

Launched in 2015, Uscreen enables content creators to assemble, manage, and monetize their video library and establish streaming and subscription services delivered via a secure, custom environment. Instructors can create custom forms and surveys to capture student feedback. Its focus is very much on video-based content. Free trials.

Payments 104

Payments Payment Services Subscription PayPal 104

Kissmetrics

APRIL 11, 2018

We can get the news, family updates, and current events we need to feel connected all in one place. Friends and family have always been one of the most trusted sources for product recommendations. According to Collective Bias , 70% of millennials are influenced by their peers’ recommendations when making a purchase.

eCommerce 225

eCommerce Social Media Customer Improvements 225