Optimizely

AUGUST 6, 2020

Your customers are expert quiz-takers. A quiz with relevant content to your brand is entertaining, even informative, for your customers, and the data input is priceless for you. No matter what your industry is, you can easily create a quick quiz to solicit information from your customer base. What’s the setup?

Customer Data 195

Customer Data Customer Events Shopify 195

Canadian Special Events

JANUARY 30, 2024

Even before the pandemic and the monumental shift to virtual, digital, and now hybrid events, the role of event technologist was a crucial part of making events successful. Having a dedicated Event Technologist on board allows event organizers like you to focus on what they do best.

Events 52

Events Technology Books Recommendation 52

lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). Such issues can deter customers from completing their purchases and lead to abandoned carts.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Retail TouchPoints

APRIL 12, 2024

The customized Your Local Running Drop newsletters will provide information on local trails and events, educational content and more.

Outdoor 147

Outdoor Events Supplies Recommendation 147

Retail TouchPoints

NOVEMBER 15, 2023

For example, with augmented reality glasses, retailers will personalize recommendations, similar to how we experience targeted online advertisements; shoppers will be able to pay for goods simply by looking at them; and much more. AR glasses also offer personalized customization beyond previous purchases.

Payment Services 266

Payment Services Retail Mobile Payments Recommendation 266

365 Retail

SEPTEMBER 27, 2023

Faire , the B2B retail marketplace, has today announced a new global partnership with Shopify that establishes Faire as the recommended wholesale marketplace for Shopify, which powers millions of merchants around the world.

Recommendation 65

Recommendation Merchant Services Shopify B2B 65

Retail TouchPoints

APRIL 11, 2024

For the most part, retailers have deployed AI to tackle low-hanging fruit such as automated customer service chatbots, personalized content for one-to-one marketing campaigns and improved store and inventory analytics. That will happen this year. Those early use cases make sense because they deliver immediate results.

Retail 281

Retail Mobile Consumer Operations 281

Retail TouchPoints

JANUARY 8, 2024

One of the first criticisms leveled at online apparel sellers was customers’ inability to try products on prior to purchase — and despite many advances in technology, that fact remains a major ecommerce challenge. It also takes into account sizes bought — and kept — by similar customers for the same product or similarly fitting products.

Apparel 147

Apparel Beauty and Health Recommendation Fashion 147

Retail TouchPoints

SEPTEMBER 15, 2023

The brand tapped into its robust content engine to fuel digital displays, a media wall and personalized product recommendations to engage consumers and drive conversions. the brand will be able to forge deeper connections with existing and new customers, ultimately driving new customer acquisition and setting a foundation for retention.

Workshop 272

Workshop Fashion Events Recommendation 272

365 Retail

AUGUST 5, 2022

We look specifically at the event management industry and how AI is being integrated. . The intersection between big data and AI allows event planners to send group-specific information on forthcoming events to the people who would most want to attend, from exhibitors to attendees. Event Managers And AI . Chatbots .

Events 65

Events Management Social Media Technology 65

Ecommerce Platforms

JULY 16, 2017

That's why we want to explore the best WordPress plugins for selling tickets to events. What's cool is that you can let your customers pick their own seats if that's part of your event, and they even have features for discount codes, multiple events and barcode readers. Event Tickets Plus (Starting at $89).

Events 149

Events Payment Services WooCommerce PayPal 149

Retail TouchPoints

JULY 4, 2022

This update is particularly helpful for ecommerce brands, which often want to observe how users interact with their website(s) during different seasons and special events. These include up to 15 billion events and can reveal insights not readily available in standard explorations. Common Google Analytics Errors for ecommerce Accounts.

eCommerce 269

eCommerce SEO Events Recommendation 269

Optimizely

AUGUST 14, 2018

But few brands are lucky to attain the ranks of true customer loyalty. Sure, many of us— 77 percent, in fact —participate in some kind of customer loyalty program. By looking deeper into the psychology behind customer loyalty programs, a clearer picture of how brands should be incentivizing customers comes into focus. .

Customer Loyalty 268

Customer Loyalty Customer Social Media Events 268

lateshipment

JULY 17, 2020

If you tie your offer to a current event, like a holiday, they won’t always connect the dots — that you are re-targeting them based on their activity on your website. Why focus on customer retention , and not just increasing the number of new visitors? Deliver great customer service. Think Ahead. An FAQ page is the bare minimum.

Customer 237

Customer Shipping Costs eCommerce Customer Retention 237

365 Retail

OCTOBER 30, 2023

A striking 68% of respondents admit to facing challenges when seeking assistance in larger stores, highlighting a customer service gap. ’ However, small retailers should tread carefully; issues like expensive shipping and delayed dispute resolutions can negatively impact customer satisfaction.

Small Business Retail 111

Small Business Retail Shipping Costs Customer Experience Customer 111

Canadian Special Events

FEBRUARY 21, 2023

As the Director of Events at the University of Manitoba, I have had the honour of working closely with our local indigenous community in planning a wide range of events. Firstly, event planners should be mindful of cultural practices and beliefs and show respect for the traditions and heritage of the community.

Events 52

Events Recommendation EDI Customer 52

Retail TouchPoints

NOVEMBER 6, 2023

“Our team is looking forward to connecting with customers, however they choose to shop – in stores or online,” said Fanya Chandler, President of Nordstrom Stores in a statement. “We Magical Events Throughout the Season Holiday-themed events and activations also are core to Nordstrom’s holiday strategy.

Gifts 213

Gifts Department Stores Shipping Events 213

365 Retail

APRIL 3, 2024

Retailers envisioning a seamless, magical customer experience must recognise that AI’s effectiveness depends on high-quality underlying data. Say I’m a customer of a general sports apparel and outdoor store, and I’m planning for my upcoming annual winter ski trip. And what could that look like in this new world of AI?

Customer 74

Customer Outdoor Customer Data Customer Experience 74

Wiser

SEPTEMBER 27, 2023

Customer satisfaction surveys are an invaluable tool for businesses seeking to improve their performance and stay ahead of the curve in an increasingly competitive market landscape. These surveys provide direct insights from the very people who matter most—customers. Surveys are not just questionnaires.

Customer 146

Customer Retail Customer Retention Improvements 146

Retail TouchPoints

NOVEMBER 10, 2022

Customer loyalty experts know that the best-run programs do far more than simply boost sales by rewarding members with points and perks. Reward members with Beauty Insider points for attending and interacting at the retailer’s Sephoria virtual brand founder events. RTP: Sephora is known for having a rich customer experience.

Consumer 227

Consumer Gifts Events Customer Experience 227

Retail TouchPoints

SEPTEMBER 18, 2023

based sellers exported more than 216 million products to customers in other markets through the platform. Fast forward to today — these services, programs and events provide powerful and valuable capabilities that many sellers are using to drive their business.”

Payment Services 321

Payment Services eCommerce Shipping Costs Multi-channel 321

365 Retail

OCTOBER 16, 2023

Marks & Spencer has revealed plans to recruit 10,000 new Customer Assistants to support its stores during the upcoming festive season. This marks a more than 40% increase in vacancies compared to last year, highlighting the additional investment M&S is making in colleague hours to enhance customer service on the shop floor.

Customer 69

Customer Clothing Recommendation Events 69

UpSellIt

MARCH 13, 2024

Seasonal marketing isn’t just about promoting products or services during specific times of the year, it’s about resonating with your customers as their needs, desires, and behaviors evolve with each season. As the seasons change, so do the lives and priorities of your target audience.

Marketing 128

Marketing Gifts Recommendation Clothing 128

Omnisend

JANUARY 8, 2024

Reading Time: 8 minutes A common misconception about repeat customers is that they only respond to crazy discounts. While providing discounts is an effective strategy to encourage returning customers, it’s neither the only nor the best way. Use Omnisend’s powerful email and SMS marketing to create a superior customer experience.

Customer 88

Customer Customer Retention Social Media X-cart 88

Optimizely

JUNE 8, 2020

The answers lie with your Customer Data Platform (CDP). Your CDP is the most essential part of your tech stack, designed to centralize all of your customer data, all of their their events and all of their interactions with your brand. The seed audience is typically a smaller segment, containing your best customers.

Customer 195

Customer Social Media Customer Data Events 195

Retail TouchPoints

SEPTEMBER 16, 2022

Create context recommendations. With these insights in hand, retailers can set up contextual recommendations based on user behavior. To make this process easier, retailers can take advantage of intelligent automation, which promotes and recommends products best suited for each shopper. Draw attention with product badges.

eCommerce 264

eCommerce Retail Recommendation Clothing 264

Kissmetrics

JANUARY 31, 2021

If your business revolves around events, monthly announcements, or appointments, then you’ll want to manage it all with an easy calendar layout. You’ll be well on your way to being more organized, productive, and transparent with your customers once you find a calendar plugin that works well with your current workflow.

Events 315

Events Books Download Demo 315

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

Customer 144

Customer Payment Services Payments Other 144

Retail TouchPoints

JANUARY 11, 2024

has announced a multi-year strategic partnership with Google Cloud to create more personalized and inclusive online shopping experiences, improve customer and associate experiences and drive operational efficiencies through the use of AI and generative AI technologies. (VS&Co.) in a statement. in a statement. ’s digital platform.

Supplies 173

Supplies Technology Recommendation Apparel 173

Fabric

DECEMBER 15, 2023

Welcome to our recap of fabric’s recent LinkedIn Live event, where Jon Reily, Bounteous’ SVP of Commerce & Loyalty, joined Lori Howitt, fabric’s Senior Solutions Consultant, to discuss how retailers can meet the needs of customers in this age of instant gratification. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

Retail TouchPoints

MARCH 30, 2023

We will move from legacy platforms with heavy customization to a modern architecture that is scalable and futureproof for growth. We will evolve to a more agile product and platform operating model that delivers capabilities and personalized customer journeys with a faster speed to market.”

Mobile 270

Mobile Social Media Operations Events 270

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

Fashion 278

Fashion Events Recommendation Channel 278

ESW

FEBRUARY 8, 2021

It’s the day of your big online sales event. This might sound like a doomsday scenario, but it’s far from uncommon for eCommerce brands running sales events. For brands considering the launch of a new sales event, it is essential to learn about and protect against the following risks first. . Suddenly, the traffic stops.

Events 78

Events Shipping Costs Supplies Shipping 78

Retail TouchPoints

MAY 5, 2023

Beautyque NYC aims to bring beauty retail to the next level by offering immersive, personalized experiences to its customers no matter where they are — through both its immersive 3D virtual store and brick-and-mortar pop-ups. Beautyque keeps up with its customers’ demands in multiple ways. Beauty and beauty brands are very personal.

Technology 278

Technology Events Games Customer 278

lateshipment

JULY 25, 2022

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. This is because brands feel the customer journey ends with the ‘buy’ button. Which is not the case. What is Delivery Experience Management (DEM)?

eCommerce 147

eCommerce Management Shipping Costs Customer 147

Retail TouchPoints

FEBRUARY 25, 2022

Every retailer is trying to understand the customer. As a result, more brands are leveraging livestream shopping to listen to and engage with their customers. With innovative shopping formats and experiences, live commerce can also help brands strengthen their relationships with existing customers while attracting new ones.

Social Media 305

Social Media Retail Events Channel 305

Retail TouchPoints

JANUARY 19, 2023

Because they “combine some of the most important aspects of the in-store experience, such as interactive customer service, with the ease, convenience and pure entertainment factor of online shopping. Bao Arakov, Livestreaming Analyst at Coresight Research, recommended that brands ask (and answer) three key questions: 1.

Social Media 285

Social Media X-cart Consumer Events 285