Retail TouchPoints
NOVEMBER 9, 2020
And with the total CPG market estimated to be worth roughly $2 trillion, according to The Shelby Report, there’s an incredible opportunity for CPG brands to revitalize their business models to meet customers where they are. Without a digital strategy, it’s nearly impossible for brands to personalize and provide unique customer value.
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.
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Retail TouchPoints
MAY 22, 2023
Every retailer strives to understand its customers, but few are as deeply in tune with their audiences as Curacao. He quickly found that his customers were primarily of Latino descent and that there were large needs within this community — particularly with buying on credit.
Retail TouchPoints
AUGUST 8, 2022
For retail tech teams, the ultimate sign of success is, ironically, when their work goes unnoticed — there’s nothing worse than a site crashing after an upgrade or a buggy new feature that causes customer uproar. The pandemic hit the fashion rental company hard as homebound consumers opted not to refresh their wardrobes.
BigCommerce
JANUARY 3, 2018
The supplier retains each product in their own warehouse until the item is ordered. When an item is ordered from your site, the supplier will then ship the product directly to your customer. The product itself never passes through your hands. Also the fashion industry is seeing nice growth. Wholesale2B.
SellBrite
FEBRUARY 27, 2019
Ecommerce brands like Birchbox and Harry’s have found a way to create exceptional product experiences online that transfer over to the real world. Specifically, both use unique, custom-made product packaging design as a tangible representation of what they each stand for.
Retail TouchPoints
SEPTEMBER 23, 2022
Many are no longer content to exist solely in a homogenized environment, cut off from the customers they sell to and the data those sales generate, even if that environment does offer massive reach and infrastructure. This kind of thinking goes against the traditional retail wisdom that you should keep your customer with you at all costs.
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