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Wrangler, M&S, Anthropologie and More Mark Earth Day with New Sustainability Initiatives

Retail TouchPoints

In fact, 51% of consumers said they would be willing to pay more for products shipped through sustainable methods, up significantly from just 15% of consumers in December 2023, according to a new survey from Radial. It’s estimated that UK homes contain 1.6

Clothing 248
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How the Customer Experience is Powering the Fastest Growing Brands

Kissmetrics

Stitch Labs is a purpose-built inventory management software to help brands improve customer experience and scale efficiency. When we talk about the future of retail, industry news is abuzz with the idea of brands creating experiences for their customers. Instead, they often put all of their eggs in the new customer acquisition basket.

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Why Digital-Native Brands Are Moving In-Store

Optimizely

Customer experience is more important than channels. While you may think about your business in terms of online or in-store, customers don’t think in channels. All your customers care about is having a fantastic buying experience. This customer experience, though, needs to be right for your brand.

Workshop 312
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21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

From workshops and boot camps to hearing from industry leaders you often read about in the news, these are the IRCE 2018 moments that aren’t to be missed. It is the industry’s most trafficked annual conference combining high-profile brand executive tracks down to workshops to train junior employees. The Fashion Track.

Workshop 419
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We’ve created a monster: Retail’s growing returns problem

Steve Dennis

For products that are fit and/or fabrication sensitive (think fashion, intimate apparel, shoes) returns often exceed 30%, and rates north of 40% are not unheard of. In fact, for some brands, shipping & handling was actually a profit center. In fact, for some brands, shipping & handling was actually a profit center.

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The Ticking Time Bomb Of E-commerce Returns

Steve Dennis

When a product is returned or exchanged, not only does the retailer experience incremental supply chain costs, but often the item cannot be resold at the original price owing to damage, wear and tear, or obsolescence/devaluation given the passage of time — particularly an issue with fashion or seasonal merchandise. Something Has To Give.

eCommerce 116
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Alexa: Retail’s Next Friend.Or Foe?

RTP blog

million voice-powered devices will be shipped this year, leading to a total footprint of 33 million worldwide. Echo Look, for example, allows users to take photos and videos of their outfits and get a second opinion from Style Check, which combines machine learning algorithms and advice from real-life fashion experts.