Groove

MARCH 25, 2024

Best Shopify Apps for Your Shopify Store: Dive into our eBook for top marketing, customer service, shipping, and fraud solutions in 2024.

Shopify 195

Shopify Shipping Marketing Customer 195

MakeWebBetter

NOVEMBER 29, 2021

eCommerce has a lot of advantages that brick-and-mortar shopping doesn’t. The post Want It All, Want It Now—How To Handle Customer Service In The Modern eCommerce Environment appeared first on MakeWebBetter. Consumers can shop anytime and from anywhere—the store is never closed, and it’s on your smartphone.

Comparison Shopping 148

Comparison Shopping eCommerce Customer Consumer 148

GetElastic

DECEMBER 1, 2021

So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked. As such, it is a great time for retailers to enter the market and add subscriptions services to their existing physical products or simply start from scratch. Why’s that you may ask?

Subscription 148

Subscription Payment Services Payments eCommerce 148

Omniconvert

MAY 28, 2021

How can you ensure that your support team delivers exceptional customer service that not only assists and retains customers but also turns them into fans? The post The customer service guide to eCommerce retention appeared first on Omniconvert Ecommerce Growth Blog.

eCommerce 78

eCommerce Customer Blog Customer Retention 78

Shopping Signals

JANUARY 30, 2023

Do you want to take your ecommerce business to the next level? But where do you start when it comes to ecommerce SEO services? Learn more about how our professional services can get your online store noticed. Table of Contents: What is Ecommerce SEO? Is SEO worth it for ecommerce? What is Ecommerce SEO?

SEO 52

SEO Merchant Services eCommerce BigCommerce 52

ESW

FEBRUARY 3, 2020

Customer service is a crucial part of the eCommerce experience. Yet for some brands, customer service can become an afterthought. Customer service is actually your most powerful marketing tool, says Needle’s Brandon Anderson. “If ” You can still leverage the benefits of great customer service when you outsource. “If

eCommerce 113

eCommerce Customer Live Chat Social Media 113

ESW

MAY 20, 2019

As your business scales up, your customer service team is bound to experience some growing pains. That’s why AJ Agrawal , Founder of Verma Media, says designing an exceptional customer service policy is one of the most important things a growing eCommerce brand can do. To do that, you need the right tools and the right people.

eCommerce 112

eCommerce Customer Customer Loyalty Live Chat 112

MagentoBrain

MARCH 30, 2023

If you're running an online store on an ecommerce platform that's no longer meeting your needs, it might be time to make the switch to Magento. As one of the most popular ecommerce platforms in the world, Magento offers a range of powerful features, flexibility, and scalability that can help you take your online business to the next level.

Magento 52

Magento eCommerce Platforms Other eCommerce 52

Groove

APRIL 16, 2024

BigCommerce is one of the most popular platforms for creating and managing eCommerce stores. However, it's far from being the only eCommerce solution on the block. Shopify Arguably the most recognizable of all online shopping platforms, Shopify is an eCommerce giant with over 2 million live stores running on the Shopify platform.

BigCommerce 364

BigCommerce Magento Multi-channel Shopify 364

Ecommerce Guru

OCTOBER 3, 2022

In the end, you successfully make a purchase with a happy feeling and leave the store with satisfied offline customer service. The post How To Improve Customer Service In Your Ecommerce Website? appeared first on Ecommerce Guru. Similarly, it is necessary to make your […].

Improvements 52

Improvements eCommerce Customer 52

Groove

MAY 8, 2024

As Magento 2 nears its 10 th anniversary, it continues to evolve as a powerful eCommerce platform serving hundreds of thousands of merchants, from small startups to large enterprises. Today, that evolution has redefined Magento eCommerce as Adobe Commerce, an official part of the Adobe Experience Cloud. billion in 2018.

Magento 195

Magento Merchant Services eCommerce Platforms eCommerce 195

Groove

MARCH 5, 2024

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

Omniconvert

AUGUST 21, 2020

This week’s eCommerce Growth Show centered around two interesting perspectives: the eCommerce Merchant perspective and the Service Provider/Agency perspective. The post eCommerce Growth Show Ep.18:

Merchant Services 78

Merchant Services eCommerce Blog Customer Retention 78

ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. From big names like Dollar Shave Club and HelloFresh to smaller, niche services like Expack, subscription boxes have been growing in popularity in recent years. On one hand, subscription services offer an exciting, convenient option for consumers.

Subscription 74

Subscription eCommerce Customer Experience Omnichannel 74

eCommerce CEO

JANUARY 31, 2022

If you have an online business in the United Kingdom, it makes sense that you’ll eventually need UK ecommerce fulfilment services. When you first launch, you. Read more.

Fulfillment 52

Fulfillment eCommerce 52

eCommerce CEO

JANUARY 31, 2022

If you have an online business in the United Kingdom, it makes sense that you’ll eventually need UK ecommerce fulfillment services. When you first launch, you. Read more.

Fulfillment 52

Fulfillment eCommerce 52

eCommerce CEO

OCTOBER 2, 2019

Ecommerce businesses have found great success from outsourcing fulfillment. Every ecommerce fulfillment provider offers different types of order fulfillment services. What is an ecommerce fulfillment provider? Ecommerce fulfillment involves the entire process of getting an order delivered. But where do you start?

Merchant Services 70

Merchant Services Fulfillment Shipping Costs eCommerce 70

Ecommerce Platforms

JANUARY 2, 2019

The benefits of email marketing for an ecommerce operation hardly need to be explained to anyone engaged with online selling in the present times. As a matter of fact, many of the top ecommerce platforms also provide support for easy integration of third-party email marketing services with your store built with their platform.

Marketing 99

Marketing eCommerce 3dcart Volusion 99

A Better Lemonade Stand

JUNE 10, 2019

Looking for the perfect customer service helpdesk to help you communicate with your audience? The post 6 Customer Service Helpdesks for Ecommerce Stores: How Do They Compare? See how these 6 helpdesks compare. appeared first on A Better Lemonade Stand.

Customer 95

Customer eCommerce Operations 95

Retail TouchPoints

APRIL 3, 2023

The ecommerce retailer will fund and protect its near-term operations and cover administrative expenses through access to its cash collateral. Spresso, Boxed’s Software-as-a-Service platform, will be transitioned into a new, separate legal entity during this period and will continue as a going concern.

Retail 302

Retail Banking Operations eCommerce 302

Retail TouchPoints

APRIL 20, 2023

Digital luxury platform Saks is doubling down on the success of its exclusive Limitless membership program for top clients with expanded services and benefits, including access to members-only experiences and one-of-a-kind merchandise. For example, Saks Limitless stylists can service clients digitally or in a store.

Jewelry 307

Jewelry Events Travel eCommerce 307

ecomdash

NOVEMBER 13, 2017

Efficient customer service matters more in ecommerce than perhaps any other industry. The post How to Boost Customer Service Efficiency in Ecommerce appeared first on ecomdash. But how do you deliver the fast solutions customers demand?

eCommerce 82

eCommerce Customer Other Blog 82

Fastr

MAY 8, 2024

In today's digital landscape, where data breaches and cyber threats are ever-present concerns, the security and integrity of customer data are paramount for ecommerce retailers. As technology continues to evolve, ensuring that service providers adhere to stringent security standards has become a top priority.

eCommerce 147

eCommerce Customer Presentation Customer Data 147

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Groove

FEBRUARY 20, 2024

On its own, Shopify is one of the most robust eCommerce platforms. A CRM for Shopify assists business owners with sales, marketing, and customer service, freeing up time for you to put your focus into core business activities and product development.

Shopify 358

Shopify eCommerce B2B Live Chat 358

Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences. Save Mart also will upgrade to Instacart’s Storefront Pro in order to add advertising to its ecommerce storefront.

Retail 230

Retail Omnichannel Mobile Operations 230

FastSpring

MAY 2, 2019

Not only do software companies have to design innovative products, but they must also focus on delivering a world-class ecommerce experience to match. In this live demo, you’ll learn how FastSpring can help you: Increase revenue by growing global ecommerce sales by 30% or more. Staying competitive requires a two-pronged approach.

Demo 67

Demo eCommerce Platforms Webinar eCommerce 67

BigCommerce

JUNE 27, 2018

Now that you understand why you should run Facebook ads to promote your ecommerce store, and you have some ideas on where to start, you need the tools to make it all happen. By the time you’re finished reading, you’ll know the exact resources you need to gather to get your next Facebook ad campaign sending traffic to your ecommerce store.

Merchant Services 220

Merchant Services eCommerce BigCommerce eCommerce Platforms 220

Retail TouchPoints

SEPTEMBER 18, 2023

Dharmesh Mehta, VP of Worldwide Selling Partner Services at Amazon , is celebrating his 10th anniversary with the company this year, and so he kicked off the fourth annual Amazon Accelerate conference for sellers by comparing the differences between the ecommerce platform today and 10 years ago.

Payment Services 317

Payment Services eCommerce Shipping Costs Multi-channel 317

Groove

APRIL 17, 2024

Get Started Leveraging the Benefits of the Klaviyo Google Ads Integration If you own an eCommerce store and would like to improve the results of your Google Ads campaigns, integrating Google Ads with Klaviyo is a great place to start.

Customer Data 396

Customer Data Improvements eCommerce Article 396

FastSpring

MAY 10, 2019

Not only do these businesses have to deliver products that out-innovate their competition, but they must also design frictionless ecommerce experiences to match. Product innovation helps generate buzz and draws shoppers to your site, while a world-class ecommerce experience converts these site visitors into paying customers.

Demo 60

Demo Webinar eCommerce Platforms eCommerce 60

Retail TouchPoints

MARCH 1, 2024

Powered by Walmart GoLocal , the service was initially launched last year and is part of the retailer’s broader focus on creating a frictionless ecommerce fulfillment experience for customers across the U.S. Books-A-Million is celebrating National Read Across America Day by offering same-day delivery to locations nationwide.

Books 219

Books Toys Fulfillment Games 219

Retail TouchPoints

MAY 9, 2024

Gabe Zeitouni, Director of ModCloth, noted that Cart.com’s “comprehensive logistics services,” coupled with the retailer’s partnership with ecommerce tech company Nogin , will “propel” the business “toward a future where our unique, inclusive fashion reaches more customers with greater efficiency.

Fulfillment 258

Fulfillment Omnichannel Operations Fashion 258

ecomdash

OCTOBER 4, 2019

Use these tips to improve your customer service and turn holiday shoppers into loyal, year-round customers. The post Ecommerce Holiday Customer Service Tips: Keep Shoppers in the Spirit appeared first on Ecomdash. The holiday season is here.

eCommerce 60

eCommerce Customer Improvements 60

Retail TouchPoints

NOVEMBER 1, 2023

The hidden expenses of wasted time, expensive fees, penalties or additional losses of goods and services add up. Unfortunately for all of us in the industry, the problem of chargeback fraud continues to grow, and for several reasons: The Growth 0f Ecommerce First, ecommerce continues its rapid expansion. trillion in 2023.

Merchant Services 268

Merchant Services Payment Services Payments eCommerce 268

Retail TouchPoints

FEBRUARY 15, 2024

As an ecommerce product executive, I believe that my cohort of peers has a social imperative to develop products with human connection in mind. If the social media giants can introduce commerce into their platforms, we can do the reverse by building ecommerce platforms that are conducive to positive interpersonal interaction.

Live Chat 222

Live Chat Social Media eCommerce Consumer 222

Groove

MARCH 6, 2024

HubSpot and Klaviyo are two of the biggest names in eCommerce marketing today, and each brings a wealth of benefits to the table. Additional tools cover sales management, website management, service team management, and much more. However, a choice that isn’t the right fit can make it hard for your brand to reach its full potential.

Social Media 370

Social Media Customer Data Shopify Magento 370