Groove

JUNE 28, 2022

The Challenge: Prior to working with Groove Commerce, this Athleisure client was in the midst of internal transitions when their full-time email resource left the company. This client was looking for partner who could not only replace this now-gone resource, but provide the value of a complete email marketing team. The client specifically required a partner who could manage email design, strategy and marketing execution on Klaviyo.

Merchant Services 370

Merchant Services Customer Loyalty Channel SEO 370

Retail TouchPoints

JUNE 28, 2022

The global financial shocks that started in 2020 have accelerated in 2022, with causes ranging from Russia’s invasion of Ukraine to recurring COVID-19 outbreaks and ongoing supply chain challenges. The latest issue is inflation, which is running at a 40-year high in the U.S., forcing retailers to grapple with remaining relevant to increasingly price-sensitive consumers.

Customer Data 283

Customer Data Customer Retail Consumer 283

Forrester eCommerce

JUNE 28, 2022

On May 9th, 2022, a jury awarded Appian more than $2 billion for misappropriation of trade secrets by Pegasystems (Pega). On May 10th, Pega responded to the decision with this 8K filing to the SEC. The settlement, by any calculations, is huge. Since the ruling, multiple law firms announced legal actions on behalf of Pega […].

Management 195

Management Customer 195

Retail TouchPoints

JUNE 28, 2022

Walgreens Boost Alliance (WBA) has decided not sell its Boots and No7 Beauty Company businesses, keeping the combined company intact for now. The company had announced that it was exploring strategic alternatives for the UK-based businesses in January 2022 as it turned its attentions to “focusing our portfolio, optimizing our capital allocation and accelerating our transformation to healthcare.”.

Marketing 269

Marketing Retail Presentation 269

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

Operations

Forrester eCommerce

JUNE 28, 2022

Imagine your spouse wants to know what you think of your relationship: Do you still love your spouse? Are you committed to your spouse? Are there any issues you want to bring up? Now imagine further that your spouse sends you an online survey with five rating questions and a comment field … I am […].

B2B 195

B2B Customer 195

Retail TouchPoints

JUNE 28, 2022

The Pop In@Nordstrom concept has entered the interiors space with Parachute at nine Nordstrom locations throughout the U.S. and Canada. The Pop-In@Nordstrom Welcomes Parachute partnership features Parachute items such as towels, textured rugs, linens, quilts, bedding, decorative pillows, robes and loungewear that speak to a more mindful consumer. “We wanted to create an immersive shopping experience that mimics not only one of our brick-and-mortar stores, but also a home,” said Ariel Kaye, Found

Toys 244

Toys Presentation Consumer Retail 244

Retail TouchPoints

JUNE 28, 2022

Recommerce, the sale of secondhand merchandise, is a hot topic as consumers become more enthused about recycling goods rather than contributing to enormous mountains of landfill waste. While secondhand marketplaces are steadily growing, they barely make a dent in the billions of items today’s consumers generate. Take the U.S. retail segment; the National Retail Federation (NRF) found the value of merchandise returned by consumers last year topped nearly $750 trillion.

Merchant Services 226

Merchant Services Fashion Technology Consumer 226

365 Retail

JUNE 28, 2022

Consumer touchpoints are growing exponentially, making media activation more complicated as shoppers flutter across thousands of channels and apps, making the possible combinations infinite. This creates significant challenges for retailers and brands which are increasingly responding by taking an opti-channel approach to activation and measurement.

Channel 98

Channel Multi-channel Marketing Retail 98

Retail TouchPoints

JUNE 28, 2022

Hair color retailer Madison Reed is strengthening its C-suite with two new appointments. Brad Lande-Shannon has joined the company as Chief Marketing Officer (CMO) and Tyler Wozny has been promoted to the post of Chief Digital Officer. Madison Reed, which announced $33 million in new funding in April 2022 , began as an online-only DTC company but has expansive omnichannel ambitions.

Marketing 214

Marketing Omnichannel Mobile Operations 214

365 Retail

JUNE 28, 2022

The home delivery expert ParcelHero says the Big Three retailers still resisting the opportunities of online sales are finally waving the white flag. Primark, Poundland and B&M clung to store-only sales while all their High Street competitors jumped online, but Covid lockdowns finally woke them up to the e-commerce revolution. ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., says: ‘It has taken a long time but, this month, Primark, Poundland and B&M have woken up and smelt t

eCommerce 97

eCommerce Outdoor Accessories Clothing 97

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payments

ChannelAdvisor

JUNE 28, 2022

It’s here! Our biannual e-commerce calendar with all the important dates you need to know for the second half of 2022 is now available. We’ve done the research and compiling — so you don’t have to. . Whether or not you’re planning something for International Dog Day in August or Coffee Day in October, we know you’ll want all the details on upcoming industry events and when to kick your holiday advertising in gear come November. .

eCommerce 96

eCommerce Webinar Definition Download 96

IntelligenceNode

JUNE 28, 2022

The ongoing Russia-Ukrain war, supply chain issues, surging demand, rising production costs, and the disruption caused by COVID-19 have all contributed to the inflation that has hit the US market. The post 7 Ways to Drive Retail Growth as Inflation Peaks in the US appeared first on Blog.

Retail 94

Retail Supplies Blog Marketing 94

RetailDive

JUNE 28, 2022

Gone or nearly gone are the discounter’s chief operating, financial, information, strategy and legal officers following an activist revolt.

Operations 105

Operations Information 105

Omniconvert

JUNE 28, 2022

Discover why Customer Behavior Analytics leads to smarter customer acquisition, better customer experience, and improved customer retention. The post Customer Behavior Analysis – Improve Acquisition & Retention with Behavioral Data appeared first on Omniconvert Ecommerce Growth Blog.

Improvements 78

Improvements Customer Retention Customer Customer Experience 78

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

RetailDive

JUNE 28, 2022

The athletics giant is launching commerce and activity apps specific to the region in the next six months to better connect with shoppers.

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101

365 Retail

JUNE 28, 2022

For the first time since the advent of Covid, large-scale festivals are back on the agenda, and with them comes a high density of consumers. In 2019, over 5 million people attended over 1,000 music festivals across the UK, contributing over £1.7 billion in Gross Value Added to the economy according to a report conducted by the House of Commons. The UK’s diverse festival scene not only has an eager clientele awaiting to return, but also represents a huge opportunity for brands to collaborate and

Outdoor 70

Outdoor Books Technology Consumer 70

RetailDive

JUNE 28, 2022

In an industry that inevitably generates waste, the path to a more environmentally friendly future is littered with difficult choices.

Retail 100

Retail 100

365 Retail

JUNE 28, 2022

Ounass has announced the launch of Susan Caplan , a vintage brand conceived due to a love of vintage. By launching 1954 Susan Caplan, Ounass is committed to highlighting the importance of sustainability and shedding light on re-usable vintage luxury goods. Established in 2008 after three decades in the antique sector, Susan Caplan created her eponymous label as a response to her love for vintage jewellery and her desire to make a difference within the contemporary fashion world.

eCommerce Platforms 70

eCommerce Platforms Fashion eCommerce Presentation 70

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

RetailDive

JUNE 28, 2022

Cashless systems are growing in popularity, and retailers are testing new features like facial recognition.

Retail 111

Retail 111

365 Retail

JUNE 28, 2022

commercetools has announced its partnership with one of UK and Ireland’s leading fashion retailers, New Look. The clothing and footwear retailer chose commercetools to help it refresh the online shopping experience for customers, part of its strategy to expand its digital footprint, moving from primarily bricks and mortar to ‘bricks and clicks’. In the first phase, New Look will be leveraging commercetools technology to focus on improving the transactional element of the online shopping experien

eCommerce 70

eCommerce Fashion Technology Clothing 70

RetailDive

JUNE 28, 2022

The e-commerce giant aims to automate the handling of heavy, package-carrying carts with its Proteus robot, allowing employees to focus on other tasks.

Mobile 91

Mobile eCommerce Other 91

365 Retail

JUNE 28, 2022

These reforms are part of a journey whereby the UK Government attempts to square the circle of enhanced privacy rights and less bureaucracy. This will be challenging as the EU may withdraw the adequacy decision granted to the UK last year. We know that the ICO persuaded DCMS to water earlier proposals. Some of these changes will on closer examination not represent any change but others are sensible ideas which the European Data Protection Board may well eventually adopt. .

Retail 70

Retail Presentation Consumer Technology 70

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

RetailDive

JUNE 28, 2022

Following the disruption of the COVID-19 pandemic, the company has worked to turn its e-commerce business around.

eCommerce 106

eCommerce 106

RetailMinded

JUNE 28, 2022

If you are starting a retail business, attracting and retaining customers should be one of your top priorities. There are several things you can do to achieve this, including offering great customer service, providing a unique experience, and stocking high-quality products. Keep in mind that it takes time and effort to create a loyal customer base, but the payoff can be worth it in the long run.

Customer 64

Customer Retail Social Media Customer Loyalty 64

RetailDive

JUNE 28, 2022

Macroeconomic instability caused a sudden shift in financing availability, plus the retailer said its U.K. business is doing better now.

Retail 91

Retail 91

ChannelAdvisor

JUNE 28, 2022

It’s here! Our biannual e-commerce calendar with all the important dates you need to know for the second half of 2022 is now available. We’ve done the research and compiling — so you don’t have to. . Whether or not you’re planning something for International Dog Day in August or Coffee Day in October, we know you’ll want all the details on upcoming industry events and when to kick your holiday advertising in gear come November. .

eCommerce 52

eCommerce Webinar Definition Download 52

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

RetailDive

JUNE 28, 2022

The department store will feature products from the DTC brand in nine of its locations as well as on its website.

Department Stores 93

Department Stores 93

Korona

JUNE 28, 2022

The COVID-19 pandemic and subsequent shutdowns hurt many retail industries, but there were a few that actually saw their sales increase. Bookstores were one of them. Among big box and independent sellers alike, sales saw a surprising resurgence. Many Americans were staying home more than ever. And we all needed to check out from the world for a brief period by getting lost in the chapters of a great book.

Books 52

Books POS Customer Small Business Retail 52

Canadian Special Events

JUNE 28, 2022

A supplier took my dad and me out for dinner in Toronto’s Little Italy not long after we moved to Mississauga in the late 80s from Sherwood Park, Alberta. The experience was completely different from anything I’d known, and I loved everything about it. From the neighbourhood to the busy streets to the animated patio conversations; to the smell of the food every time we passed another restaurant, we didn’t have anything like this in Sherwood Park.

Events 52

Events Apparel Information Management 52

RetailWire

JUNE 28, 2022

Associates that have sought to defend themselves or others when physical attacks took place in stores often found themselves unemployed afterward. Labor unions are now negotiating self-defense rules into new deals as attacks against associates have jumped since the novel coronavirus pandemic began in the U.S.

Other 52

Other Article 52

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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