Retail TouchPoints

OCTOBER 12, 2021

The Tampa Bay Lightning and Amalie Arena have partnered with Fast to provide a streamlined “headless checkout” experience when fans purchase merchandise. Guests attending games and events at the arena can scan QR codes placed on cup holders at the arena to make instant purchases using Fast Checkout for Lightning gear, including the “Item of the Game,” future tickets or merchandise from the event.

Games 298

Games Merchant Services Events Mobile 298

Forrester eCommerce

OCTOBER 12, 2021

It’s the second holiday season of the COVID-19 pandemic. And, like last year, your prospects and customers want confidence, not questions, when using apps and websites. Learn how to provide that confidence.

Customer 195

Customer Customer Experience B2C Retail 195

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew. “Everything a customer comes in to us to buy is a component to make something,” said Christopher DiTullio, Chief Customer Officer at JOANN in an interview with Retail TouchPoints.

Customer 264

Customer Customer Experience Supplies Omnichannel 264

Forrester eCommerce

OCTOBER 12, 2021

In APAC, vast political, economic, and social differences among countries pose an impact on sustainable finance regulations. Even for ESG factors that are easiest to measure and compare — carbon emission, for example — there are still no common goals in the region. Only China (pledged to become carbon-neutral in 2060), South Korea (2050), Japan (2050), New Zealand (2050), and Indonesia (2060) have set a net-zero target, leading to different approaches and progress in regulating sustainable finan

Financial Services 195

Financial Services Banking Management Customer 195

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Technology

Retail TouchPoints

OCTOBER 12, 2021

The store window has always been prime real estate for brand storytelling, but this is especially true during the holiday season. Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life. That is why we plan to celebrate the creative professionals who master the art of window dressing once again with the design:retail Winning Windows aw

Specialty Retailers 182

Specialty Retailers Department Stores Arts Retail 182

Forrester eCommerce

OCTOBER 12, 2021

Facebook, Inc. is in the hot seat again due to a recent The Wall Street Journal “Facebook Files” exposé and 60 Minutes whistleblower interview. As we’ve said again and again, a singular event won’t be enough to bring down the social media behemoth. Facebook will experience a gradual death to its reputation by a thousand […].

Social Media 195

Social Media Marketing Events B2C 195

Wiser

OCTOBER 12, 2021

Temporary price reductions, or TPRs, are a necessary part of retail. It’s not really a question of if you should use a TPR, but when. Promotions influence shopper behavior , and consumers are conditioned to search for the best deals and prioritize brands and retailers who markdown products more often than the competition. If you want to be competitive, you better have an arsenal of TPRs ready to go depending on the situation.

Consumer 147

Consumer Definition Retail Management 147

Liveintent

OCTOBER 12, 2021

Most digital marketers are familiar with the term lookalike modeling, and most know it’s an effective way of targeting new audiences. When it comes time to break the concept down, however, things can get a little tricky. How does lookalike modeling work? So how does lookalike modeling actually work, and why is it so valuable? These are the questions many marketers continue to struggle with — and with good reason.

Fashion 127

Fashion Consumer Marketing Customer 127

MakeWebBetter

OCTOBER 12, 2021

You won’t realize how important web navigation is until you’re lost on a website or irritated by the web page menu sliding out and obstructing the content. Despite this, the vast majority of users agree that the most useful web page feature is easy navigation. Traffic is GOOD, but Clients are BETTER. Mono websites are […]. The post Website Navigation: A Comprehensive Guide appeared first on MakeWebBetter.

eCommerce 108

eCommerce 108

RetailDive

OCTOBER 12, 2021

Now it's facing the unfortunate prospect of another retailer's logo splashed upon its hometown flagship, just in time for its famous Thanksgiving parade.

Department Stores 126

Department Stores Retail 126

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations

SheerID

OCTOBER 12, 2021

Learn about a new marketing strategy that increases your ability to verify and acquire low-risk, highly loyal customers who will become brand advocates.

Banking 97

Banking Customer Marketing 97

RetailDive

OCTOBER 12, 2021

The "Hearts, Not Hate" tenets involve uplifting others, being an ally and naming hate. To tackle the last one, the retailer will moderate comments.

Social Media 122

Social Media Other Retail 122

ChannelAdvisor

OCTOBER 12, 2021

Online marketplaces drive both revenue and risk for brand manufacturers. . In its recent report, How Brand Manufacturers Can Manage Messy Online Marketplaces , Forrester analyses data from a global survey of brand manufacturers. . Many brands are investing in marketplaces to capture some of their fast growth. On average 27% of brand manufacturers’ total sales come from digital channels, and 36% of sales from those digital channels come from online marketplaces.

Management 95

Management eCommerce Download Channel 95

RetailDive

OCTOBER 12, 2021

This year's holiday season could resemble pre-pandemic spending levels, but retailers are still facing product and labor shortages.

Consumer 130

Consumer Retail 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

POS

Profitero

OCTOBER 12, 2021

A new wave of installment payment services — called “Buy Now Pay Later” (BNPL) platforms — is becoming increasingly popular online. The service enables shoppers to pay for items in multiple manageable-sized chunks (e.g., 4 equal payments over the course of 6 weeks) instead of paying the total upfront at the time of purchase. Think of it as store-based “layaway” reincarnated for online shopping.

Payment Services 78

Payment Services Management Retail eCommerce 78

RetailDive

OCTOBER 12, 2021

The platform allows for patient monitoring, telehealth and patient engagement, and follows similar moves by the retailer to offer tech-based health services.

Retail 123

Retail 123

ROI Revolution

OCTOBER 12, 2021

Published October 12, 2021. The 2021 holiday shopping season will, like last year, be unlike any other. Predicting all aspects of shopping behavior won’t be as straightforward as it has been in years past. From how early consumers start shopping to what methods of buying they’ll expect your brand to provide, most of the basic fundamentals that marketers use to build a holiday strategy are up in the air yet again.

eCommerce 78

eCommerce Apparel Toys Channel 78

RetailDive

OCTOBER 12, 2021

The jeweler, which runs Jared, Kay and Zales, among other retailers, also raised its guidance for the year as it avoids supply chain snafus.

Supplies 118

Supplies Other Retail 118

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Retail

Salsify

OCTOBER 12, 2021

Digital sales are the “new normal” of product purchasing. Informed by pandemic pressures and bolstered by improved shipping and delivery infrastructures that have evolved in response to crises demands, many customers now prefer to conduct as much shopping as possible online.

eCommerce 78

eCommerce Shipping Improvements Information 78

Retail Technology Review

OCTOBER 12, 2021

Some 60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. That’s according to new research from Klarna ‘Owning Omnichannel: winning at clicks and bricks’, which uncovers a potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want.

Omnichannel 70

Omnichannel Retail Channel Internet Retail 70

ChannelAdvisor

OCTOBER 12, 2021

Online marketplaces drive both revenue and risk for brand manufacturers. . In its recent report, How Brand Manufacturers Can Manage Messy Online Marketplaces , Forrester analyses data from a global survey of brand manufacturers. . Many brands are investing in marketplaces to capture some of their fast growth. On average 27% of brand manufacturers’ total sales come from digital channels, and 36% of sales from those digital channels come from online marketplaces.

Management 75

Management eCommerce Download Channel 75

Retail Technology Review

OCTOBER 12, 2021

Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.

Fashion 70

Fashion Consumer Clothing Retail 70

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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

eCommerce

RetailWire

OCTOBER 12, 2021

Delivery workers in parts of New York City are establishing watches when they aren’t working to safeguard others doing the same job as robberies and electric bike thefts have increased in recent months. “We need to organize among ourselves to protect ourselves,” said Vincent Carrasco, a delivery worker. “If we don’t do this, no one else will protect us.”.

Other 52

Other Article 52

Ecommerce Guru

OCTOBER 12, 2021

Online businesses are growing at a fast pace and innumerable ladies are making the most out of their opportunities while sitting at their homes. But on the other hand, innumerable stores fail and face loss as they cannot find the right product to sell. With plenty of products available in the market, it’s very important to choose the right one.

eCommerce 52

eCommerce Marketing Other 52

RetailWire

OCTOBER 12, 2021

Shipt’s shoppers frequently purchase for the same customers over and over again, which helps them build insights to personalize their service. A Shipt shopper, said, “I shop like I’m shopping for my own family. The shoppers who do well at this are people-pleasing perfectionists.”.

Customer 52

Customer Article 52

Funnel.io

OCTOBER 12, 2021

Stockholm, October 12, 2021. SaaS scaleup Funnel, the leading Data Platform for Marketing, has closed a Pre-IPO investment of $66 Million USD of primary capital to fund the continued rapid expansion of the business. The investment is led by The Fourth Swedish National Pension Fund (AP4) and Stena Sessan, with participation from existing investors, including Balderton Capital, Eight Roads, F-Prime, Oxx, and Industrifonden.

Marketing 36

Marketing 36

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Customer Data

RetailWire

OCTOBER 12, 2021

A wide variety of retailers are looking to add staff at their fulfillment centers in an effort to meet high holiday demand, but many are finding it more difficult than ever as workers question whether the compensation is commiserate with the tasks they will need to perform on the job. “Every year we say, ‘Wow, this is really difficult’ — and every year, it gets more challenging,” said Sabrina Wnorowski, vice president of human resources at Radial, which operates fulfillment centers for brands an

Supplies 52

Supplies Fulfillment Operations Retail 52

Dynamic Yield

OCTOBER 12, 2021

Seamless integration of developer-friendly APIs with headless CMS scales customer experience delivery and optimization. The post Dynamic Yield and Amplience Partner to Deliver Headless Personalization appeared first on Dynamic Yield.

Customer Experience 36

Customer Experience Customer Technology 36

RetailWire

OCTOBER 12, 2021

Pon Holdings, which owns the Gazelle, Santa Cruz and Urban Arrow, has reached a deal to acquire the Cannondale, Schwinn and Mongoose bicycle brands from Dorel Industries for $810 million. “Together we can further cater to the ever growing demand for quality and electric bikes, whether it’s for urban use, leisure or sports,” Pon Holdings CEO Janus Smalbraak said in a statement.

Leisure 40

Leisure Article 40

Kissmetrics

OCTOBER 12, 2021

Do you consider yourself a Google expert? Think you know all the ins and outs of the search behemoth? If you answered yes to either of those questions, you might be in for a surprise. Google contains myriads. The search giant constantly evolves its algorithms and offerings, from secret search functions to in-house SEO guides. Read on to learn more about Google’s secrets. 1.

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SEO Social Media Books Events 321

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Retail