Forrester eCommerce
APRIL 29, 2021
Since posting our top 64 channel podcasts in 2019, there has been explosive growth in podcast adoption. The audio-only format is also expanding with the invite- and iOS-only upstart Clubhouse achieving 16.4 million downloads since it debuted last year, according to Sensor Tower. Responding to this initial success, leading social media companies such as […].
BigCommerce
APRIL 29, 2021
In 2020, nearly 55% of consumers used DTC channels to purchase CPG products or nonperishable items they use on a…
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Forrester eCommerce
APRIL 29, 2021
Retail Media Is Booming I’ve taken more questions on retail media in the past 12 months than any other digital marketing topic that I cover. And it shouldn’t be any surprise, as consumer purchasing and behavior has significantly shifted online during the pandemic. We had already noted growth in retail media in the middle of […].
Retail TouchPoints
APRIL 29, 2021
Free Market , a modern retail collective of curated brands, restaurants and experiences, will open at Runway Playa Vista in Los Angeles as one of the property’s anchor tenants on May 1. The experiential collective is part retail, part brand incubator, and was designed by Los Angeles-based architects Design, B **s. Just like its flagship location in downtown Denver, Free Market Playa Vista will serve as a retail hub for high-end pop-up and permanent shops, each curated to appeal to the digitally
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
APRIL 29, 2021
Most companies know they need to innovate in their products, services, and customer experience (CX) but struggle to do it well. To find out what they’re doing to overcome that challenge, we surveyed organizations about their business priorities — including specifically whether improving their ability to innovate is a priority. Read our findings.
Retail TouchPoints
APRIL 29, 2021
For years, retailers have faced accelerating pressures on margins and profits as competition proliferated both online and in brick-and-mortar, as shoppers grew less loyal and as complete price transparency became the norm. The global onset of the pandemic further accelerated the speed and depth of transformation in the retail landscape as shoppers flocked online, supply chains were crippled, shopper price sensitivity soared and shopper baskets changed dramatically.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
APRIL 29, 2021
After taking a hiatus in 2020, LinkedIn has released its ranking of the Top 50 U.S. companies at which to build a career. Only five retailers made the cut, but one of them — Amazon — was named number one. The other retailers in the top 50 were Walmart , at #9; CVS Health , #15; Target , #28; and The Home Depot , #48. In compiling the rankings, LinkedIn factored in not just a company’s ability to attract top talent but its commitment to investing in its workforce.
Forrester eCommerce
APRIL 29, 2021
Done right, CCCM delivers more than outbound campaigns. In this Forrester Wave™, we compare CCCM solutions from enterprise marketing software suite vendors.
Retail TouchPoints
APRIL 29, 2021
AI-powered search technology developer Klevu has launched a new Discovery Suite solution designed to captures online shoppers’ intent, to help drive conversion, average order value and loyalty. The new tool learns from shoppers at every point as they navigate an online store, then leverages AI to provide personalized search and discovery experiences with the aim of better connecting consumers with the products they want.
My Wife Quit Her Job
APRIL 29, 2021
In this special episode, Austin Brawner and I interview each other and talk about the different ways that we both automate our businesses. Thanks to computers and automation, Austin and I are able to run extremely lean businesses and we reveal our philosophies and our efficient methods openly in this podcast. Austin runs the E-commerce Influence Podcast which is one of the few podcasts that I actually listen to.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 29, 2021
soona , a virtual content creation platform for ecommerce, is expanding its proprietary Camera-to-Cloud technology. The platform seeks to solve key problems associated with brand content by delivering high-quality creative from professional crews, a 24-hour turnaround time and transparent pricing from within one collaborative platform. The soona platform was designed to help businesses meet the growing demand for quality ecommerce visuals in four categories: beauty and cosmetics, fashion and foo
ecomdash
APRIL 29, 2021
Capitalize on the strength of owning a small business and keep your customers coming back for more with these appreciation ideas. The post Customer Appreciation Ideas Only a Small Business Can Pull Off appeared first on Ecomdash.
Retail TouchPoints
APRIL 29, 2021
Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. Enjoy , which Johnson founded in 2014, brings the store experience to consumers’ homes via a technology-powered “mobile store” operation. .
Omnisend
APRIL 29, 2021
Reading Time: 4 minutes. Launching your clothing brand may seem like a pretty challenging task, but the marketing process can be even more daunting. With the ever-evolving fashion industry, keeping up with clothing brand marketing ideas can seem impossible. . Luckily, in our digital era, marketing is a lot easier thanks to digital marketing and social media engagement.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail TouchPoints
APRIL 29, 2021
Casey’s General Stores has formed a partnership with Engage3 to help optimize its market information. The convenience retailer will harness the Competitive Intelligence Management (CIM) solution to gain access to granular competitive data on 30 billion product pricing records collected annually in the U.S. and Canada and like-item-linking visibility.
RetailDive
APRIL 29, 2021
These days data is plentiful, useful and fast. But some in the industry warn that old fashioned merchants are undervalued at a crucial time.
365 Retail
APRIL 29, 2021
CES, the annual technology convention which draws more than 150,000 visitors, will return to its in-person format in Las Vegas next year, organisers have said. The Consumer Technology Association (CTA) said more than 1,000 companies had committed to returning to a physical version of the trade show in January 2022. The industry trade show is regarded as one of the biggest dates in the technology calendar, with big brands such as Samsung, Sony, Google and others using the week-long event to annou
TalkingRetail
APRIL 29, 2021
Ferrero is bringing back its limited edition Kinder Bueno Coconut variant in response to consumer demand. The variant was first launched in 2017 and will be available this year from May in plain and 60p price-marked packs. Levi Boorer, customer development director at Ferrero, said: “Following the success and positive consumer support Ferrero achieved from.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
365 Retail
APRIL 29, 2021
WH Smith has said it plans to open 100 new travel stores after securing £325 million in financing to fund its growth plans. The high street stalwart also said it has also identified around 300 potential sites for stores in hospitals across the UK. WH Smith has said it plans to open 100 new travel stores (WH Smith/PA). It told investors on Wednesday afternoon that it has secured £325 million in convertible bonds, as well as a £250 million credit facility from its banks, which will mature in 2025.
RetailDive
APRIL 29, 2021
A talk with author and antitrust expert Sally Hubbard about what shifts in competition policy and enforcement could mean for the retail industry writ large.
Fabric Blog
APRIL 29, 2021
E-commerce websites are the perfect target for cyber attacks. If an attacker breaches a company’s security, they could gain access to a large amount of sensitive personal and financial information. One data breach can cause thousands or more in damages and seriously hurt a brand’s reputation.
RetailDive
APRIL 29, 2021
Profits will likely spike as pandemic pressure eases, with apparel and off-price players gaining the most. But a return to normal could also have a downside.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Fabric Blog
APRIL 29, 2021
Williams Sonoma is a publicly traded consumer retail company that sells kitchenware and home furnishings. In 2019, e-commerce represented 55% of the company's total sales and, in 2020, it represented 71%.
TalkingRetail
APRIL 29, 2021
Ascona Group has completed the acquisition of three service stations across Pembrokeshire, Carmarthenshire, and Somerset. The forecourt operator has bought two sites in West Wales – the Texaco-branded Manordeilo Service Station in Manordeilo and a Shell-branded Forge Service Station in St Clears. Both stations will include a Nisa-branded shop.
RetailWire
APRIL 29, 2021
A wide variety of consumer packaged goods manufacturers, including those making cereal, disposable diapers and toilet paper, are raising prices. Retailers, in the past, might have absorbed or only passed through a portion of those increases to their customers. That has not been the case during the pandemic with price increases tied to a variety of factors beyond the control of trading partners.
Omniconvert
APRIL 29, 2021
VoC is no longer just for elite brands, so it's time to capture customer feedback, learn from the data you acquired and leverage it to deliver real change. The post How to Run a Successful Voice of the Customer (VoC) Program appeared first on Omniconvert Ecommerce Growth Blog.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Omnisend
APRIL 29, 2021
Reading Time: 6 minutes. When you’re running an online business, you need to compete not just on the basis of product value but also personalization. Digital audiences tend to support brands they feel connected to and feel heard by. Marketing automation tools are useful for this purpose as they enable you to: Efficiently reach out to targeted audiences with personalized messages Send these personalized messages at exactly the right time.
Omniconvert
APRIL 29, 2021
What is the difference between customer loyalty and customer retention? We're also tackling 6 points on how to boost customer loyalty and retention. The post Customer Loyalty vs Customer Retention: What’s The Difference? appeared first on Omniconvert Ecommerce Growth Blog.
Omnisend
APRIL 29, 2021
Reading Time: 8 minutes. Companies were once reluctant to take strong positions on social issues, but contemporary consumer preferences have totally changed the calculus when it comes to supporting causes. An incredible 86 percent of consumers expect CEOs to make public statements about the problems and questions facing our society. Cause marketing, or cause-based marketing, is a powerful tool that allows modern businesses to support meaningful causes while leveraging their philanthropy to impro
RetailWire
APRIL 29, 2021
Amazon.com announced it will raise wages for 500,000 workers by between 50 cents and $3 an hour. The announcement came about as a result of Amazon’s decision to move up its fall pay review. Raises will begin rolling out to workers beginning in May and are expected to build on Amazon’s recruitment efforts. The retail and technology giant has said that it does not plan to raise its $15 an hour minimum wage.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
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