Forrester eCommerce
FEBRUARY 28, 2024
At the recent peer discussion with Forrester clients on the topic of best practices in marketing and sales data strategy and management, we discovered that data quality, ownership and aggregation among others are common issues and shared experiences on their resolution.
Retail TouchPoints
FEBRUARY 28, 2024
Out-of-home (OOH) advertising has played an integral role in the media mix for decades due to its influence and impact. The vast majority ( 88% ) of U.S. adults have noticed an OOH ad within a one-month period and 78% of these consumers took some sort of action after, according to research from Morning Consult and the Out of Home Advertising Association of America (OAAA).
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Forrester eCommerce
FEBRUARY 28, 2024
Over the last few years, hardware vendors have been pivoting their revenue strategies from a perpetual model to subscription. The subscription model is undeniably here to stay. However, vendors often struggle to make this change effectively, and understandably so.
Retail TouchPoints
FEBRUARY 28, 2024
Starbucks and the Workers United union have agreed on a framework for collective bargaining discussions for the nearly 400 stores represented by the union. They also have aligned on how to resolve litigation between the union and the company and are seeking to establish a fair process for workers to organize. As a sign of good faith, the coffee giant has agreed to provide workers who are union members with access to credit card tipping as well as the benefits provided to non-union Starbucks work
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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.
Forrester eCommerce
FEBRUARY 28, 2024
Today, customer success platform vendors Totango and Catalyst announced their intention to merge. This is perhaps the start of an acquisition trend that Forrester predicted last year.
Retail TouchPoints
FEBRUARY 28, 2024
After a tumultuous few years, Rent the Runway is seeking a fresh perspective to drive its marketing and advertising efforts to drum up demand. Natalie McGrath, who has 20 years of experience, will join the company as Chief Marketing Officer (CMO), effective March 4, 2024. She will be the first person to take on the role since 2020 and will report directly to Co-founder, CEO and President Jennifer Hyman.
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Retail TouchPoints
FEBRUARY 28, 2024
In 1978, LEGO introduced a brand new line of construction sets branded LEGO Space. The sets in the series included parts and features built for science fiction adventure and were among the first to include the now-iconic LEGO minifigure. Winning toy of the year in Germany and the UK in 1979, LEGO Space helped drive a 50% increase in sales for LEGO that year.
Forrester eCommerce
FEBRUARY 28, 2024
After a retrospective review of the largest publicly reported breaches and privacy violations in 2023, here's what you need to know for 2024.
Retail TouchPoints
FEBRUARY 28, 2024
Authentic , formerly known as Authentic Brands Group, has partnered with Fast Simon to help enhance merchandising, personalization and search capabilities across its extensive portfolio of brands. Authentic brands including Juicy Couture, Frederick’s of Hollywood and the newly launched Authentic.com already use the solution provider’s AI-powered technology, but now Fast Simon has become a preferred partner for other Authentic-owned brands such as DC Shoes and Reebok.
365 Retail
FEBRUARY 28, 2024
It’s no secret that staff turnover in retail is high – higher than most other industries. The average turnover rate was 50.8 per cent in the first quarter of 2023 , with turnover highest with store workers (46 per cent), low in warehouse and distribution (3.3 per cent) and lowest in head office roles at 1.5 per cent. Of the total retail job vacancies, store vacancies accounted for a huge 87 per cent.
Speaker: Shaunna Bruton and Kailey Holmes
Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.
TalkingRetail
FEBRUARY 28, 2024
Parliamentarians across both houses are urging the government to "listen to the public" and put the tobacco and vapes Bill to Parliament without further delay.
RetailWire
FEBRUARY 28, 2024
Family Dollar has been fined a staggering $41 million over a rat-infested warehouse in West Memphis, Arkansas. This warehouse distributes food, cosmetics, and medical devices to more than 400 stores across the South.
TalkingRetail
FEBRUARY 28, 2024
The Consumer Choice Center (CCC) said it is concerned by reports of implementing a new levy on vapes and is urging the government to conduct proper research into the consequences of a vape tax in its tobacco harm strategy.
RetailDive
FEBRUARY 28, 2024
Natalie McGrath comes from Afterpay, with experience at apparel brands including Bandier, Coach, Alexander Wang and Net-A-Porter.
TalkingRetail
FEBRUARY 28, 2024
Mondelēz International is bringing back its Big Win-Win campaign again this year offering both retailers and their shoppers the chance to win cash prizes.
RIS News
FEBRUARY 28, 2024
By understanding the patterns and preferences of not just their customers, but also those shopping at neighboring stores, retailers can develop more informed strategies to attract and convert more foot traffic into sales.
ROI Revolution
FEBRUARY 28, 2024
In the dynamic landscape of programmatic marketing, staying ahead of the curve is crucial for success – and with third-party cookies officially going away, navigating cookie deprecation is one of the key focus areas for marketers in 2024. One of the recent seismic shifts in the industry is Google’s announcement regarding the deprecation of third-party cookies.
RetailWire
FEBRUARY 28, 2024
Walmart is facing legal scrutiny after allegations arose that the company had been overcharging customers for groceries sold by weight.
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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.
TalkingRetail
FEBRUARY 28, 2024
According to software firm Jisp, its Scan & Save retailer partners are thriving despite news of the UK slipping into a technical recession following a 0.3% drop in GDP in the last quarter of 2023.
RIS News
FEBRUARY 28, 2024
The effort will help Albertsons scale personalized promotions to better engage with consumers using high-quality content.
RetailDive
FEBRUARY 28, 2024
A new ad campaign features streaming buys on Amazon and Netflix and nods to trendy products like the Stanley tumbler.
Smile.io
FEBRUARY 28, 2024
Every successful DTC brand starts with a “why.” Why did the founder create the brand? Why should customers care? Why should you shop from this store over a competitor? For Diamond Art Club (DAC), founder Angie Shehaj’s “why” was to find a creative outlet that offered respite from a demanding work life. “As a busy professional, finding time for self-expression was a challenge.
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Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.
RetailDive
FEBRUARY 28, 2024
Spending by consumers is showing signs of sputtering after propelling better-than-expected economic growth last year.
365 Retail
FEBRUARY 28, 2024
atria Watford has unveiled the opening of an expanded ZARA store. This development comes under the ownership of SGS and asset management by Global Mutual, with property management being handled by Savills. The new ZARA store enjoys a prime location within Charter Place and now spans a substantial 43,000 sq ft area across two floors, significantly larger than its previous 18,000 sq ft premises.
RetailDive
FEBRUARY 28, 2024
The discounter is letting shoppers use the benefits to pay for items including produce, over-the-counter medicines and wellness products at all of its stores.
365 Retail
FEBRUARY 28, 2024
Borsalino , the iconic Italian hat maker known for its unparalleled craftsmanship and style since 1857, has inaugurated its first boutique in the United Kingdom. Nestled in the heart of Mayfair, Burlington Arcade – lauded as ‘the jewel in Mayfair’ and one of London’s most distinguished shopping destinations – now houses the new Borsalino boutique.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
RetailDive
FEBRUARY 28, 2024
The vision brand, which operates 237 stores, still sees the opportunity for at least 900 locations, but wants its e-commerce business to return to growth.
365 Retail
FEBRUARY 28, 2024
Kester Capital, a UK lower mid-market private equity firm, today announced an agreement to sell its portfolio business, Jollyes Retail Group Limited (“Jollyes”), to TDR Capital. Jollyes is the second largest pet retailer in the UK. Under the ownership of Kester Capital since 2018, Jollyes has experienced significant growth, now ranking among the fastest-growing physical retailers in the UK.
RetailDive
FEBRUARY 28, 2024
The deal will allow the preppy streetwear brand to develop a womenswear line and expand its retail footprint.
TalkingRetail
FEBRUARY 28, 2024
Seabrook, the crinkle-cut crisp brand, has brought back its Smoky Bacon flavour crisps in response to popular consumer demand. Back by popular demand, Seabrook Smoky Bacon flavour crinkle cut crisps have returned for a limited time only.
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