lateshipment

SEPTEMBER 29, 2023

Holiday orders with your e-commerce business are always special for both your customers and you. For your customers, their purchases are usually gifts for their loved ones (or even for themselves) and for you, it is an opportunity to make more out of it and have a successful time of the year. However, with the holiday season also being the busiest time for shipping, your customers’ orders are prone to face delivery issues in the form of delays, loss, damages, etc.

Shipping Costs 130

Shipping Costs Shipping eCommerce Customer 130

ESW

SEPTEMBER 29, 2023

The commerce landscape has evolved dramatically in the last 30 years. Consumers have shifted from shopping primarily in-store to now using a mix of online, mobile and brick-and-mortar channels. To keep up with consumer demand, brands and retailers are facing pressure to implement omnichannel commerce strategies. Why focus on omnichannel? Because customers demand it.

Omnichannel 146

Omnichannel Merchant Services Payment Services Multichannel 146

MakeWebBetter

SEPTEMBER 29, 2023

Building an eCommerce store? It's no small feat! Your passion to hand-carve your eCommerce store can fade very soon, finding a balance between technology, resources & your dream. No wonder, people love handy tools such as the BigCommerce development solution to build their dream online store. It’s amazing, how practical a BigCommerce online store is. [.

BigCommerce 131

BigCommerce eCommerce Technology eCommerce Platforms 131

RetailDive

SEPTEMBER 29, 2023

Parent company WHP Global announced a partnership with Go Retail Group for the rollout, which also includes experiences in airports and cruise ships.

Toys 131

Toys Shipping Retail 131

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

Retail

Retail TouchPoints

SEPTEMBER 29, 2023

WHP Global will roll out flagship-style Toys ‘R’ Us stores throughout the U.S. beginning next year in a partnership with Go! Retail Group. The iconic brand also will expand to cruise ship and airport venues, with its first airport store scheduled to debut at Dallas/Fort Worth International Airport in November 2023 via a partnership with Duty Free Americas.

Toys 114

Toys Specialty Retailers Retail eCommerce 114

RetailDive

SEPTEMBER 29, 2023

The tie-up with the superstar’s inclusive makeup brand is part of a strong beauty play at the retailer, which has been a bright spot in recent quarters.

Retail 116

Retail 116

RetailDive

SEPTEMBER 29, 2023

Approximately 120 Lululemon Studio employees are impacted following the brand's announcement that it will stop selling its Mirror device.

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121

365 Retail

SEPTEMBER 29, 2023

INTERSPORT , the global sporting goods retailer, has reported a 50% reduction in product data processing time, partnering with leading (AI) artificial intelligence platform Unifai , an Akeneo company. Leveraging the Unifai solution which uses AI and ML-powered data onboarding to automatically standardise, enrich and categorise product catalogues, has enabled INTERSPORT to significantly increase speed time to market, while optimising purchasing spend and improving performance monitoring.

Sporting Goods 104

Sporting Goods Retail eCommerce Customer 104

RetailDive

SEPTEMBER 29, 2023

Chief Financial Officer Matt Friend said the retailer expects to be “a more direct and a more digital company and a more profitable company” going forward.

Retail 107

Retail 107

365 Retail

SEPTEMBER 29, 2023

Grosvenor has announced that Sook, the pop-up retail space operator, has signed to take over a unit on Liverpool ONE’s Upper South John Street. Set to open at the start of November, the site will be the brand’s first foray into the North-West and operate for three months. The pop-up will be the third partnership between Sook and Grosvenor following two successful engagements in London.

Retail 104

Retail Workshop Operations Supplies 104

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Composable commerce is built for complexity, but you don’t have to tackle everything at once to start seeing the benefit of a modular build. This masterclass will look at how to get solutions launched and performant in less time and with less disruption than you may expect. In this session, BigCommerce, Bold, Contentful, and Orium dig into the complexity of composable commerce and extract the straightforward solutions you can implement today to deliver value quickly and start building your path

BigCommerce

Retail TouchPoints

SEPTEMBER 29, 2023

Generative AI technology is progressing at breakneck speed and is predicted to change numerous aspects of our daily lives. With the wide availability of large language models (LLMs)-powered chatbots, it’s never been easier for any one or entity to create new content and media. With human-like abilities to write essays, poetry and prose, these advanced AI tools are enabling organizations of all stripes to generate and distribute content and media at unprecedented speed and near zero costs.

Customer Data 96

Customer Data Customer Operations Technology 96

ROI Revolution

SEPTEMBER 29, 2023

Being a leader of a consumer brand is both thrilling and challenging. The digital marketing opportunities to reach a global audience have never been greater. But this newfound accessibility comes with trade-offs. Consumers have an uncanny ability to tune out noise and distractions. Brands face an uphill battle to break through the clutter and leave a lasting impression.

Consumer 78

Consumer Marketing White Paper Download 78

Retail TouchPoints

SEPTEMBER 29, 2023

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions. He reports directly to President and COO Dave Alves. “Fred has a deep appreciation and passion for the power that brick-and-mortar retail plays in an omnich

Department Stores 96

Department Stores Omnichannel Retail Operations 96

Digital Doughnut

SEPTEMBER 29, 2023

Explore the essential customer service marketing trends that can transform your strategy and boost customer loyalty. Create an impactful customer experience.

Customer 96

Customer Customer Loyalty Marketing Customer Experience 96

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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.

Consumer

RetailDive

SEPTEMBER 29, 2023

The company can help sellers redesign products' packaging so they can be delivered to customers in their own branded container only.

Shipping 96

Shipping Customer 96

RetailWire

SEPTEMBER 29, 2023

Costco has ceased issuing gift card refunds to Instacart shoppers returning undeliverable items, according to statements from Instacart. Previously, these shoppers received “Shop Cards” as refunds, which they were supposed to use on future Costco orders. However, it appears some shoppers were using these cards for personal expenses, prompting the change in policy.

Gifts 74

Gifts 74

RetailDive

SEPTEMBER 29, 2023

The genderless line was created with Chinese streetwear brand Roaringwild. Meanwhile, the blockbuster movie inspired a 40-piece collection.

95

95

Dynamic Action

SEPTEMBER 29, 2023

Summary The return of student loan payments in the US impacts over 40 million Americans, leading to reduced disposable income and changing consumer spending patterns in retail. Retailers must differentiate themselves in this evolving landscape, and AI-driven merchandising platforms like EDITED offer a solution. Competitive pricing analysis ensures retailers remain appealing to budget-conscious consumers by adjusting prices in real time.

Payment Services 62

Payment Services Retail Consumer Fashion 62

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Go beyond the basics with Algolia and Orium to explore the elements of search-and-discover you can leverage to create an optimized brand experience that delivers the right products at the right time, engaging customers throughout their shopping journeys. Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but.

Retail

RetailDive

SEPTEMBER 29, 2023

The retailer wants to celebrate teachers with a collection of breathable, professional apparel fit for a classroom.

Apparel 103

Apparel Retail 103

TalkingRetail

SEPTEMBER 29, 2023

Pladis has launched two new mini formats of McVitie’s Digestives Milk Chocolate, a multi-pack and sharing pouch McVitie’s Digestives Milk Chocolate Minis has been created to extend into new occasions, including on-the-go, lunchtime and sharing moments. The new launch will be landing on supermarket shelves from this week in a multipack format, with sharing pouches.

Retail 52

Retail 52

RetailDive

SEPTEMBER 29, 2023

The company plans to add more stores in the country in the coming years to increase value in North America.

eCommerce 92

eCommerce Retail 92

TalkingRetail

SEPTEMBER 29, 2023

An overview of the prestigious Retail Industry Awards 2023 which took place at The Brewery in London on 19 September. A photo gallery of the night can be viewed here. To register interest for the 2024 event click here. A big thank you to all of this year’s judges, including these picture here who attended.

Retail 52

Retail Events 52

Speaker: Robbie Bhathal, Founder & CEO, and Matthew Acalin, Head of Credit Intelligence

In today's volatile financial environment, how confident are you in your company’s financial forecasting? To get the most accurate cash predictions that will lead to long-term financial survival, real-time data is critical. Innovative cash management strategies can lead to better credit opportunities, more sustainable growth, and long-term financial prosperity.

Events

RetailDive

SEPTEMBER 29, 2023

Through the partnership, Faire will become Shopify’s recommended wholesale provider.

Shopify 89

Shopify Recommendation 89

TalkingRetail

SEPTEMBER 29, 2023

The employee-owned wholesaler and symbol group Parfetts is awarding staff a 10% bonus after sales increased to £634m last year. The wholesaler has also expanded its Go Local fascia to more than 1,100 stores and opened a new depot in Birmingham. The group’s like-for-like sales increased by 4.7% on the previous year’s £605m. The 10%.

Retail 52

Retail 52

Email Audience

SEPTEMBER 29, 2023

There’s nothing like having an email marketing funnel generating high revenue. Your marketing campaigns work like well-oiled machines. Your audience segments receive tailored messages. And you have systems to track everything. That includes subscriber engagement, new conversions, and key audience preferences. But why doesn’t every business get to experience this level of success?

Marketing 52

Marketing Customer Social Media Customer Retention 52

TalkingRetail

SEPTEMBER 29, 2023

The founder of United Wholesale, one of the UK’s leading cash and carry chains, has died suddenly at his home in Pakistan. Mohammad Ramzan, who started the company and was chairman at the time of his death, died on Wednesday morning. John Kinney, managing director of buying group Unitas, said: “Mr Ramzan has been instrumental.

Retail 52

Retail Management 52

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Frontend experience can make or break the customer journey. For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. But moving to a composable commerce platform doesn’t have to be an all-or-nothing endeavor, and it doesn’t have to be a years-long undertaking.

Operations

Korona

SEPTEMBER 29, 2023

Explore insightful strategies for identifying and resolving POS system malfunctions to ensure optimal business operations. Read on now.

POS 52

POS Operations Point of Sale Customer 52

TalkingRetail

SEPTEMBER 29, 2023

Nomo, the vegan and free-from chocolate brand, has announced a Christmas range of eight products, including its brand-new sharing box range. The new products include a brand-new sharing box range featuring Mint, Caramel and Orange. Nomo is the first to introduce a vegan and free from after-dinner mint, following the popularity and consumer demand for.

Retail 52

Retail Consumer 52

RetailWire

SEPTEMBER 29, 2023

Unseasonably warm weather across the United States and Europe is affecting sales of heavy winter clothing, such as sweaters and coats, as the crucial holiday shopping season approaches. Retailers like H&M and Pepco Group have reported slower sales of autumnal items due to the warmer conditions. As a result, some stores are already implementing discounts.

Clothing 45

Clothing Retail 45

RetailWire

SEPTEMBER 29, 2023

Meal kit service Blue Apron is set to be acquired by food and restaurant company Wonder Group, led by entrepreneur Marc Lore, for $103 million. This move comes after a series of strategic shifts for Blue Apron, including selling its operational infrastructure and reducing its workforce. Wonder Group intends to maintain Blue Apron’s current operations.

Operations 45

Operations 45

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

Customer Loyalty