Wed.Apr 10, 2024

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Unlock the Power of AIOps

Forrester eCommerce

Businesses are increasingly reliant on technology to drive growth and innovation in a rapidly evolving digital landscape. The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems especially while maintaining a vital business-IT alignment. This is where AIOps and observability come into play.

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The Dark Side of the Surveillance Economy and What Retailers Should Do About It

Retail TouchPoints

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true.

Retail 269
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Why Brand And Reputation Programs Should Be More Than Just Air Cover

Forrester eCommerce

Most marketing leaders run top-level brand and reputation programs as a primary way of building awareness. These are the advertising or thought leadership initiatives intended to provide a compelling yet broad brand story — but they often aren’t well connected to buyer needs and demand programs.

Marketing 276
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Macy’s Adds 2 Arkhouse Directors to Board in Deal to End Proxy Fight

Retail TouchPoints

As part of an agreement with activist investor Arkhouse Management , Macy’s Inc. has named Arkhouse candidates, Richard (Ric) Clark and Richard (Rick) L. Markee, as independent members of its board of directors. Arkhouse has withdrawn its other director nominations as part of the deal, and Clark and Markee will join the board’s finance committee, which will evaluate the acquisition proposal from Arkhouse and Brigade Capital Management that began in December 2023 with a $5.8 billion buyout bid.

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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Assess Your Readiness To Become A High-Performance IT Organization

Forrester eCommerce

Every business and organization is unique. A one-size-fits-all approach to IT doesn’t exist. With a high-performance IT strategy, you will tailor your capabilities – technologies, skills, and practices – to continuously improve business outcomes with technology – whatever those outcomes are that year or for that initiative.

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Balancing Customer Loyalty in an Age of Growing Business Costs

Retail TouchPoints

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Early on, they were powered by pandemic relief checks from the U.S.

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15 Shopify Website Examples To Inspire eCommerce Site Design in 2024

Groove

At Groove, we work with several eCommerce platforms, and Shopify is one of the most versatile and easy-to-use options to start selling. As of February 2024, there are more than 4.5 million Shopify stores online. This means there are plenty of Shopify website examples you can browse to get ideas and learn best practices. The question is, how do you know which Shopify store examples you can browse to learn best practices for how to design your own store?

Shopify 195
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AdTech Is Losing The Plot On Made-for-Arbitrage (MFA) Sites

Forrester eCommerce

Last week, Forbes was accused of misleading major advertisers with a spoof of its own website – www3.forbes.com. The company created the site in 2017 as a subdomain, stretched its own content to fit more ad formats (e.g.

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Pet Valu to Optimize Pricing and Promotions with New Merchandising Solution

Retail TouchPoints

Pet Valu will deploy solutions from Relex to enhance pricing and promotions planning processes in its 780+ retail locations across Canada as well as its digital channels. Pet Valu’s implementation partner Logic will provide program management, change management and data integration services. “As we commence the transformation of our merchandising systems, we believe there is an opportunity to enhance the way we design, execute and measure the effectiveness of pricing and promotions,” said Kendal

Supplies 226
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US Dept. Of Navy Is Rewiring Its Innovation Pipeline

Forrester eCommerce

The US Navy is revising its modern service delivery framework using investment horizons. Learn how those changes could benefit your organization.

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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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Ebay Debuts AI-Powered Fashion Curation Tool

Retail TouchPoints

Ebay has launched Shop the Look, a new AI-powered curation tool for fashion shoppers. U.S. and UK shoppers using iOS devices who have viewed at least 10 fashion items in the past 180 days will now find the feature both on the Ebay homepage and the fashion landing page. A version for Android will arrive later this year, and the company also said it is exploring expanding the tool to other categories beyond fashion.

Fashion 215
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fabric and Bounteous x Accolite to support “Store of the Future”

Fabric

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 219
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Wow Bao Links Loyalty Program to New Roblox Experience

Retail TouchPoints

Asian fast-casual restaurant chain Wow Bao is continuing its Web3 push with a new Roblox experience that is integrated with its Hot Buns Club rewards program. Since launching in 2003 in Chicago, Wow Bao has expanded to nearly 700 locations across the U.S. as well as to 6,000 grocery stores, and now Roblox. Roblox players who enter the Wow Bao Dim Sum Palace are greeted by a DJ and dance floor.

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Why more tech in stores shouldn’t mean fewer workers

RetailDive

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Charts: U.S. Manufacturing Trends Q1 2024

Practical eCommerce

U.S. manfacturing activity increased in March for the first time in 16 months. The post Charts: U.S. Manufacturing Trends Q1 2024 appeared first on Practical Ecommerce.

eCommerce 115
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2024 Visual Merchandising and Display Show: A Hub for Retail Inspiration and Trends in London

365 Retail

London’s Business Design Centre is gearing up to host the Visual Merchandising and Display Show 2024 from the 16th to 17th of April, marking a key gathering for professionals in the realms of retail display and visual merchandising. The event promises an extensive lineup of exhibitors, state-of-the-art features, and a comprehensive schedule of conferences and workshops, all curated to inspire and educate participants.

Workshop 111
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Dove pledges to not use AI models in lieu of real women in its advertising

RetailDive

A new campaign, “The Code,” shows unrealistic standards produced by current AI tech and promotes guidelines for creating more inclusive results.

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Maya Capital Acquires Prime Retail Space in London’s Affluent Fulham Road

365 Retail

Maya Capital LLP , a pan-European investment firm, has finalised the purchase of a retail and showroom property located at 137-167 Fulham Road, London. This property, covering approximately 24,228 square feet, marks a notable expansion of Maya Capital’s portfolio in one of London’s most prestigious areas. Fulham Road, situated in the Royal Borough of Kensington and Chelsea, is recognised for its wealth and luxury, hosting a variety of high-end tenants such as Chanel , Acne , and Carolina H

Retail 110
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Rolex’s 2024 Watches Return to Classic Luxury

RetailWire

Rolex took a step back at the 2024 Watches and Wonders trade show in Geneva. After the frenzy of "hype watches" in 2023, its new releases signal a return to normalcy in the luxury watch market.

Marketing 105
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DSS Europe 2024: The Digital Signage Revolution

365 Retail

In the rapidly evolving world of digital signage and Digital Out-of-Home (DooH), DSS Europe stands as the continent’s foremost strategy conference. Presented by invidis and Integrated Systems Events, this pivotal gathering is slated for 22-23 May at the Hilton Munich Airport, attracting C-level executives to discuss the industry’s future trajectory.

Events 104
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Government ‘dithered and delayed’ on retail crime, says Usdaw

TalkingRetail

Retail trade union Usdaw has criticised the government for its “dither and delay” over introducing a separate offence for assaulting a shopworker after prime minister Rishi Sunak today bowed to industry pressure and announced a major crackdown on shop theft and violent assaults against retailers… This story continues at Government ‘dithered and delayed’ on retail crime, says Usdaw Or just read more coverage at Talking Retail

Retail 98
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Macy’s shakes up board, avoids proxy fight

RetailDive

The department store has also opened its books to the real estate-minded investors who have bid $6.6 billion to take it over.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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95% of illegal vape sellers go unpunished, according to new data

TalkingRetail

New data shows illegal vapes were seized from nearly 3,000 unscrupulous sellers in 2023 across the UK, but only 1 in 20 were issued fines. Illegal vapes haven’t gone through the usual rigorous product safety tests, and risk causing serious harm to the user.

Retail 95
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Toy maker MGA Entertainment launches DTC website

RetailDive

The company aims to bring its top brands, including L.O.L. Surprise!, Little Tikes and Bratz, under one online storefront.

Toys 106
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Top WorkTech News From the Week of January 19th: Updates from Cognizant, SAP, fabric, and More

Fabric Blog

The post Top WorkTech News From the Week of January 19th: Updates from Cognizant, SAP, fabric, and More appeared first on Headless E-Commerce Platform | fabric.

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Jessica Alba to step down as chief creative officer of The Honest Company

RetailDive

The founder, who remains a board member, moves on as the brand’s leadership says recent turnaround efforts are working.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Commerce Platform with Native OMS to Supercharge Retailer Conversions

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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Ipsy brings on Patrick Starrr as new Icon Box curator

RetailDive

The makeup artist’s box includes products from his own brand, One/Size, as well as from Fenty Skin, Benefit Cosmetics and Kosas.

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fabric Launches Commerce Platform with Order Management

Fabric Blog

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

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Nike remains a top brand for teens, but shows signs of wavering interest: survey

RetailDive

The brand is still leading the way in footwear and clothing, but is beginning to lose share to On and Hoka.

Clothing 105
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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.