Sat.Jan 20, 2024 - Fri.Jan 26, 2024

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Online Shopping vs. In Store Shopping: What Shoppers Choose | Salsify

Salsify

While modern life seems to offer consumers a newfound efficiency at nearly every turn, many “old world” approaches continue to retain their enduring, crowd-pleasing charm.

Consumer 158
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514: Behind My Brand: 2023’s Big Wins and Brutal Losses in E-Commerce

My Wife Quit Her Job

In this episode, I’ll give you the run down on how both our businesses performed in 2023 including all of the highlights, lowlights and what we have planned for 2024. What You’ll Learn How my businesses performed in 2023 Predictions and plans for ecommerce in 2024 Check out my new office – Click here for the tour Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

eCommerce 247
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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

Retail TouchPoints

The importance of efficient and secure online retail experiences is more crucial than ever. Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Online shoppers have more options at their fingertips than ever and have developed a fickle tolerance for user experiences they consider clumsy, slow or just plain inconvenient.

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7 reasons why everyone’s confused about shrink and theft

RetailDive

There’s even less data about retail crime now that the National Retail Federation has retracted a key claim about its impact. What’s going on?

Retail 128
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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SEO: Common Indexation Hurdles

Practical eCommerce

A nonindexed page is not necessarily inferior, although an inferior page is certainly a nonindex candidate. The post SEO: Common Indexation Hurdles appeared first on Practical Ecommerce.

SEO 99
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Understand First-Party vs. Second-Party vs. Third-Party Data | Salsify

Salsify

For brands to deliver outstanding customer experiences and keep buyers coming back, they need data. In general, more is better than less — when backed by the right analytical approach, large data sets can provide insights about current consumer preferences and emerging purchase trends.

More Trending

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What To Do Next About Your Customer Advocacy Platform

Forrester eCommerce

The low-key December 21 announcement that Jigsaw, part of the ESW Capital portfolio, acquired customer advocacy and community platform Influitive has fueled post-holiday chatter among customer marketers, vendors, and strategy and services consultants. Fourteen-year-old Influitive played a tremendous role in elevating B2B customer advocacy from “random acts of references” to strategic engagement with advocate storytellers.

Customer 285
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5 ways the pandemic is still impacting retail

RetailDive

The disease outbreak is no longer an emergency, but some of the adaptations retailers made during its height endure — for better or worse.

Retail 128
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

As 2024 unfolds, the B2B ecommerce sector is undergoing significant transformation driven by technological advancements and shifting buyer behaviors. Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure.

B2B 243
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Is GOAT Legit? Read This Review Before You Buy

My Wife Quit Her Job

GOAT is a US-based online sneaker marketplace for buying and selling deadstock and pre-owned kicks. But is GOAT legit and safe to shop from? How does it work, and are their sneakers authentic? In this GOAT review, I’ll share everything you need to know about the platform, whether you’re looking to resell sneakers or buy the perfect pair. What Is GOAT?

eCommerce 219
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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

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About-Face: Netflix Embraces Live Sports With WWE Deal

Forrester eCommerce

One of our 2024 media and advertising predictions that got left on the “cutting room floor” last August was: Netflix will announce a major live sports deal. Yes, now I wish we had published that one, because it would have come true.

Customer 285
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Forget Support — Optimize for Full Funnel Customer Success

FastSpring

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Jake, Head of Customer Success for Sideways 6, explains that the current trend is to measure their success through the customer’s success, with CS be

Customer 157
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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

The mall is experiencing a resurgence, defying predictions of its demise. This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. Fueled by a desire for experiential interactions, expanded leisure and dining offers, personalized shopping journeys and the integration of digital elements, malls are becoming hubs of innovation and adaptation in addition to their social elements and place as our new

Retail 321
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Unveiling the Secrets of Boosting Amazon Sales Velocity: An In-Depth Guide

Algopix

In the vast and competitive realm of Amazon, mastering the art of Sales Velocity is crucial for any seller aspiring to succeed. This guide aims to unravel the complexities of Amazon Sales Velocity, providing a roadmap for sellers to enhance their product visibility and sales potential. By delving into the intricacies of Amazon’s algorithms and market dynamics, this guide offers a comprehensive approach to conquering one of the world’s largest e-commerce platforms.

eCommerce 129
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Forrester’s Workday Services Landscape Shows Industry Clients Adopting Workday Finance, Adaptive and Prism

Forrester eCommerce

It’s that time of year again, when many clients are in phase 0 or what Forrester calls a pre-RFP assessment period of strategically planning of what to do with their legacy enterprise HCM and Finance applications or contemplating massive HR and Finance operations transformation, we highly encourage all LE and ME organizations to read our […]

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UK government urged to follow Ireland’s Access to Cash rules

TalkingRetail

The UK government is being urged to follow new rules in Ireland which will force Irish businesses to accept cash. The Access to Cash bill is focused on local convenience stores, supermarkets and pharmacies, with other types of shops and retailers being exempted.

Other 130
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‘London Calling’: Gibson Garage Opens Second Location in the UK

Retail TouchPoints

Gibson , the iconic global instrument brand, will open a new Gibson Garage flagship store in historic London, just off Oxford Street, on February 24, 2024. It will be the second store of its kind, with the first stationed in Nashville, Tenn. Gibson Garage is designed to be the “ultimate guitar experience and destination” for music lovers. The UK store will have 4,500 square feet of retail space and be designed with local flourishes and “uniquely British cultural discoveries.

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Mastering Amazon Canada: A Comprehensive Guide to Selling Successfully

Algopix

Selling on Amazon has become one of the most popular ways for businesses and entrepreneurs to reach a wider customer base. While most sellers start out on Amazon.com in the US, expanding your sales to Amazon Canada can significantly grow your business. Amazon.ca attracts millions of customers across Canada looking for a vast selection of products at competitive prices.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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B2B Summit North America 2024: Your Ticket To Turning Disruption Into Growth

Forrester eCommerce

In a challenging B2B environment, Forrester’s B2B Summit North America will equip marketing, sales, and product professionals with strategies and tools to chart a course to growth.

B2B 276
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Tesla Prepares for Optimus Robot Production

RetailWire

The world might be on the brink of a futuristic shift as Tesla plans to mass produce its Optimus humanoid robots. The renowned electric vehicle and artificial intelligence company, Tesla, is rapidly expanding its workforce in Palo Alto, a strong indication of its ambitious production plans.

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Chevron ExtraMile Tests AI Assistants, Dynamic Content in 3 Stores

Retail TouchPoints

Three Chevron ExtraMile convenience stores are implementing dynamic merchandising, social media content and AI-powered sommeliers as part of a pilot program with Samsung Electronics America. Parent company Chevron Stations Inc. (CSI) will use a combination of digital screens, foot traffic analysis, an AI-powered social media solution and a robust content management system to power these new experiences.

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Maximizing Repeat Buyers on Amazon: Strategies for eCommerce Success

Algopix

Building a loyal customer base that consistently returns to make repeat purchases is the foundation of sustainable growth and profitability for any eCommerce business selling on Amazon. With over 200 million customers worldwide, Amazon offers sellers an unparalleled opportunity to tap into a vast pool of potential repeat buyers. However, simply listing your products is not enough.

eCommerce 111
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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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2024 Is The Make Or Break Year For CDPs

Forrester eCommerce

I’m pleased to announce the publication of The B2C Customer Data Platform Landscape, Q1 2024. Forrester’s landscape research is a valuable resource for marketers to understand and differentiate the range of solutions available to them in a very dynamic market.

B2C 276
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ChatGPT Prompts for Customer Personas

Practical eCommerce

Identify and target personas of keywords, competitors, Reddit discussions, and more. The post ChatGPT Prompts for Customer Personas appeared first on Practical Ecommerce.

Customer 116
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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

Over five days and a growing portfolio of on- and off-site events, the National Retail Federation brought together more than 40,000 attendees and 1,000+ exhibitors in NYC. And after three years of pandemic aftershocks, industry experts confirmed what everyone in attendance felt (especially in their aching feet): the Big Show is officially back. The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize custo

ACH 256
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N Brown Group Appoints Natalie Rogers as Chief People Officer

365 Retail

N Brown Group plc has announced the appointment of Natalie Rogers as their new Chief People Officer. Set to commence her role on February 1, 2024, Rogers will be joining the company’s Executive Board, reporting directly to N Brown’s Group CEO, Steve Johnson. Natalie Rogers, with her rich background spanning over 25 years, is poised to lead N Brown Group’s People function.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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What’s New For Accounts Payable (AP) Invoice Automation In 2024?

Forrester eCommerce

Accounts payable (AP) invoice automation is a rapidly growing market. Drivers include: the digital transformation of the CFO office, focus on cost reduction and operational efficiency, and advancements in technologies like AI/ML. This market is highly competitive, with numerous vendor choices available.

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Most shoplifting is not organized retail crime: report

RetailDive

As store traffic picked up since the pandemic, so has shoplifting, though there were fewer reports last year than in 2019, per the Council on Criminal Justice.

Retail 114
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Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Retail TouchPoints

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic sensibilities” and Stitch Fix’s styling expertise to give shoppers a “Style Tune Up.” Shoppers can get personalized outfit recommendations based on the trends from Stitch Fix’s 2024 Style Forecast along with curated #OOTD (outfit of the day) playlist on Spotify to amp up their getting-ready routine.

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Victoria Centre Welcomes Fashion Powerhouse H&M This Spring

365 Retail

Nottingham’s Victoria Centre is set to expand its retail roster with the addition of H&M this Spring. The centre, under the ownership of SGS and managed by Global Mutual with Savills overseeing property management, has confirmed that the Swedish retailer will be relocating from its current Lister Gate location. The new H&M outlet is strategically positioned in the lower mall of the Victoria Centre , occupying the space formerly held by Topshop.

Fashion 111
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.