Sat.Jan 26, 2019 - Fri.Feb 01, 2019

New Retail Isn’t The Future — It’s The Present

Forrester eCommerce

The future of retail is already here: Alibaba’s New Retail is reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the bandwagon.

What is Retail’s Most Potent Weapon?

OrderDynamics

What is Retail’s Most Potent Weapon? There is a number of different strategies and tactics that retail can follow. From pure eCommerce, to Click and Collect, to pop-up stores. The choices and directions are endless. And, making the right choice here is essential.

Are Retail Execs Equipped For The Oval Office?

Retail TouchPoints

The retail and political realms occasionally collide, particularly when it comes to brands taking a stand on a particular issue.

Books 195

Marketing Unboxed: MVMT Proves Timing Is Everything

Zaius

A broken clock might be right twice a day. But when it comes to marketing, leaving your strategy to chance isn’t going to cut it. That’s why we started Marketing Unboxed in the first place—to shed light on brands doing intentional, innovative marketing.

Tech-Driven Innovation: The Inevitable And Revolutionary Future Of IT

Forrester eCommerce

Technology has changed virtually everything: The way we work, the way we live, the way we play and at a basic level, how humans relate to each other.

How to Do Social Media Customer Service the Right Way

BigCommerce

Before the internet, a telephone call was the fastest and most effective method customers used to seek help from companies.… … Customer Loyalty

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CDP vs. CRM: What’s Right for Your B2C Business?

Zaius

There are a million acronyms in Martech — with more popping up every day. Many of these terms are confusing and some even overlap. But there are two that everyone keeps talking about: CDP and B2C CRM. What are they exactly?

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Welcome to the B2B Marketing Renaissance

Forrester eCommerce

A long time ago, Peter Drucker, a man who BusinessWeek once called the father of business management, wrote: Even though this was written a long time ago, it was still a few years before I embarked on my long career as a B2B marketer. I can attest that for most of that long career, I […].

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FBA Calculator – Hidden Fees All Amazon Sellers Should Know About

My Wife Quit Her Job

Have you ever wondered how Amazon merchants selling $2 items can possibly make a profit? The truth is that they are not. In fact, most sellers fail to calculate all of the fees associated with selling on Amazon and end up losing money as a result. To make matters worse, Amazon doesn’t exactly make it easy for you to tabulate all of your costs associated with selling on their platform and there are many hidden costs that Amazon doesn’t tell you about.

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The Best WordPress Ecommerce Themes for Your Next Project

BigCommerce

With so many new ecommerce shops sprouting up left and right, you’ll want to do whatever you can to set… Ecommerce Design

Lower Turnover Begins With A Culture Of Engagement

Retail TouchPoints

By Steven Kramer, WorkJam Effective communication is the cornerstone of any successful relationship, working or otherwise. Unfortunately, only half of retailers have a direct line of communication to their frontline employees.

Scoring Big With Data: The New Age Of Analytics In Sports

Forrester eCommerce

Sports: the games we know and love. We love to play and watch these games so much, in fact, that in the US, there are only two days during the year when the four major pro sports leagues aren’t playing a game (i.e., MLB, NBA, NFL, and NHL).[i] i] One of the most anticipated games in […].

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Black Friday and Cyber Monday Are Dead, Long Live BFCM

Zaius

ECommerce Times. The post Black Friday and Cyber Monday Are Dead, Long Live BFCM appeared first on Zaius. Press

Every Action is an Expression of Belief

Bryan Eisenberg

Our companies are nothing but the collection of action every one of our employees take. What beliefs do your employees have about the organizations goals and vision? In Alan Stein, Jr. new book Raise Your Game he quotes a famous Inc.

3 Reasons To Invest More In Data Analytics

Retail TouchPoints

By Jeffrey Cheal, Episerver There are two kinds of marketers today: those who use a firehose to drink up data analytics and those who haven’t even turned on the faucet. There’s a happy medium that exists when purposeful metrics flow into every part of a retail business.

Engage With Apple to Engage With Patients

Forrester eCommerce

In yet another sign that Apple has its sights fixed solidly on the healthcare industry, the company has secured a strategic partnership with another national health insurer, Aetna. Apple, it turns out, is not just a company that knows how to build high-end consumer electronic devices.

242: How Allen Walton Created A 7 Figure Store Selling Spy Equipment

My Wife Quit Her Job

Today, I’m thrilled to have Allen Walton on the show. Now Allen is someone who I met at Ecommerce Fuel Live a long time ago but we didn’t really get to know each other until we hung out at Billy Murphy’s Mancation earlier this year.

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E commerce Software: Find the Best One for Your Online Store (January 2019)

Ecommerce Platforms

Most users struggle when trying to pick the best ecommerce software. There's just so much stuff out there. There are different requirements to compare, different price points, features, abilities, designs, and so on.

The Ultimate SEO Tool: Ubersuggest 3.0

Kissmetrics

In 2018, I promised you I would release a better version of Ubersuggest for free, and I did that. But there was one big issue: Ubersuggest only worked on a keyword level. When you put in a keyword, you get a list of more keyword ideas and content ideas.

SEO 221

Happy Data Privacy Day — Five Lessons Learned On Regulatory Enforcement

Forrester eCommerce

In the United States, Europe, Canada, and India, January 28 is designated Data Privacy Day to mark the signing of the first legally binding, international treaty that dealt with data protection and privacy in 1981.

How the eco-friendly consumer breeds new subscription-based business models

GetElastic

Get Elastic had the pleasure to interview Eileen Mockus , CEO at Coyuchi. Coyuchi is a home textile company committed to making responsibly sourced, consciously processed, high quality organic textiles for the home.

Launch a Store with BigCommerce: The Ultimate BigCommerce Tutorial

Ecommerce Platforms

Choosing an ecommerce platform is far from an easy decision. Some of them offer better pricing, while others are known for beautiful templates. From Shopify to WooCommerce and Squarespace to BigCommerce, they all have pros and cons.

Redbox Digital to deliver a new, streamlined online experience for Latest in Beauty

Retail Technology Review

Redbox Digital, a Magento Global Elite Partner, has partnered with Latest in Beauty, the UK beauty sampling & subscription-based service to deliver a new, online shopping experience for its ever-expanding customer base. Internet Retailing

Invest In These Video Technologies That Drive Growth

Forrester eCommerce

In our new Forrester Tech Tide™ on video technologies for customer and employee experience, we took a look at 18 technologies that support video initiatives. Read the report to find out more about those technologies, and listen to the podcast below for a quick summary.

Leveraging microservices for your business, Part 1: Why microservices matter

GetElastic

Microservices has been gaining a lot of interest within the commerce industry; and many developers have already started experimenting with them. However, before you adopt microservices for your business you must understand what they are and why they matter.

10 Ethical Online Shops and What to Learn from Each One

Ecommerce Platforms

The value of all ethical spending in the UK (alone) grew as much as £38 billion in 2015! That's a lot of cash. In light of this, it's hardly surprising more and more ethical online shops have improved their digital marketing campaigns. So, here are our top ten favorite ethical online shops.

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New Smile App: Octane AI

Smile.io

You might think that having an amazing product and incredible customer experience is enough to prompt your customers to share your brand community, but that’s not necessarily true. The numbers show that shoppers are actually more likely to share their bad experiences than their good ones.

Wealth Management Firms: You Need Videos On Your Websites And Apps

Forrester eCommerce

When digital channels such as websites arrived, they were designed in large part as “pieces of paper” delivered on a computer screen (thus, the still-widely-used term “web page”).

Vision to frictionless reality: How Carnival created a smart city on the water

GetElastic

For John Padgett, Chief Experience Innovation Officer at Carnival Corporation, transforming customer experiences with technology is nothing new. Before joining Carnival, he was a key player in the technology development and success of Disney’s MyMagic+.

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New Home

Rishi Rawat

Did you know that, on average, you have to see an ad 7 times before you even notice it? Which means, many readers missed my last Tuesday announcement. Here’s what you missed: I’ve been thinking about and sharing ecommerce ideas for the last 12 years. In that time we’ve published over 500 articles. We know what our readers want … quick reads with actionable ideas. For the longest part …. Article