Retail TouchPoints

APRIL 25, 2024

Plus, despite all the vocal naysayers, many consumers actually like the technology. But biometrics are just like any technology. From a scale perspective there are various sensor technologies that need to become more mainstream and optimized, so there’s a long way to go [before biometric payments become commonplace].”

Payment Services 220

Payment Services Technology Consumer Retail 220

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Here are three examples of retailers already doing it today. in a session at NRF.

eCommerce 268

eCommerce Electronics X-cart Point of Sale 268

Retail TouchPoints

JUNE 28, 2023

As a result, store design teams are thinking more critically, and intentionally, about their new physical experiences — especially if technology plays a supporting role. Do retailers have interest in technologies that garner a lot of attention and PR?

Technology 271

Technology Consumer Mobile Operations 271

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. The H&M Move concept is a great example.

Sporting Goods 295

Sporting Goods Technology Omnichannel Operations 295

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. For example, say you try on a white button-down in-store. Here’s how.

Consumer 250

Consumer Omnichannel Retail Technology 250

365 Retail

MARCH 2, 2023

The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? Just What Can Technology Do For Business? Boosts Brand Loyalty Companies that invest in technology get to know their customers by gathering data.

Technology 76

Technology Customer Experience POS Point of Sale 76

Retail TouchPoints

APRIL 16, 2024

supermarket with cashier-free checkout technology powered by computer vision. ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes.

Technology 130

Technology Consumer Retail Point of Sale 130

iVend

DECEMBER 11, 2023

For the world of retail technology, 2024 looks set to be an exciting year. All retail processes iVend helps retailers to stay ahead of retail technology trends. Learn about our innovative integrated retail technology platform. Read more So what are the key trends for retail technology in 2024?

Payment Services 52

Payment Services Technology Payments Retail 52

Retail TouchPoints

JUNE 29, 2022

Advancements in security technology have helped retail businesses across the world better protect their physical property, valuable products, data and information, and their employees. You should also use cameras to see what’s occurring at the point of sale with a clear view of the cash register or tablet, the cashier and the customer.

Small Business Retail 264

Small Business Retail Payment Services Retail POS 264

Retail TouchPoints

JUNE 23, 2023

Edge technology, the systems that operate outside the cloud and corporate data center, form part of a bigger retail architecture that includes public cloud, SaaS solutions, ecommerce stacks, distribution centers, customer owned or leased data centers — all operating “above store” and right across the network to the frontline systems.

Payment Services 274

Payment Services POS Operations Technology 274

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Retail 312

Retail Customer Loyalty Social Media POS 312

Retail TouchPoints

APRIL 11, 2024

Consumers can choose whether to pre-approve purchases or not, set budgets, inform the bot to shop only for certain items at certain times or only buy items when they go on sale, and many other parameters. All of the technology to make this happen exists today; it’s mostly a matter of tying AI search to checkout systems.

Retail 284

Retail Mobile Consumer Operations 284

Retail TouchPoints

JULY 12, 2023

For example, Speters works directly with the CFO to ensure no one on the executive leadership team is surprised about budgets. For example, the store experience does not have a traditional point of sale. Use technology to surprise and delight. “Who are those people and when should they have a seat at the table?

Technology 233

Technology Consumer Omnichannel Point of Sale 233

Retail TouchPoints

DECEMBER 30, 2022

In the early days and now, criminals stole cardholder data from internet-connected point-of-sale (POS) systems to make their own fraudulent transactions. Widely reported examples of such attacks include Macy’s where huge numbers of customers were notified that their cardholder data had been stolen.

Merchant Services 317

Merchant Services Payment Services Payments Consumer 317

Retail TouchPoints

JUNE 7, 2021

Retail workers traditionally occupied point-of-sale positions or customer services positions, but now they are central to the success of complex and sophisticated supply chain operations. . With greater competition than ever for top talent, finding people with broad, applicable skills requires adopting new technologies.

Supplies 298

Supplies Retail Fulfillment Point of Sale 298

Retail TouchPoints

FEBRUARY 7, 2023

For example, churn prediction, recommendation engines and customer lifetime value models were discussed at multiple booths. It seems retailers are finally upgrading their marketing technology stacks with this technology. For example, Amazon announced a new drug subscription service for Prime members, RxPass.

Retail 268

Retail POS Apparel Department Stores 268

Retail TouchPoints

DECEMBER 21, 2023

There are a few common examples of this “take no prisoners” strategy, but one of the most egregious is stripping the checkout of any features that could possibly stand between a shopper and their final purchase. Picture, for example, a shopper waiting in the carpool line, scrolling endlessly on their phone as they wait for school to get out.

Payments 265

Payments Retail Shipping Costs Social Media 265

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. Retail technology helps brick-and-mortar and eCommerce businesses in many steps of their business processes. Tables of Contents. The rise of virtual try-on.

Technology 52

Technology Payment Services Payments Retail 52

BigCommerce

DECEMBER 19, 2017

Take digital commerce, for example. Some estimates project that global ecommerce sales will reach $4 trillion by the year 2020. Within this evolution into digital commerce are new payment technologies that aim to meet the needs and expectations for a more seamless, secure and immediate payments experience. trillion worldwide.

Merchant Services 337

Merchant Services Presentation Payments Payment Services 337

Retail TouchPoints

NOVEMBER 1, 2023

For example, many online transactions are “card-not-present,” which has less security than a physical card swipe. Fraudsters use the same advanced technologies — but with malicious intent. For example, Visa introduced new evidence requirements in April of 2023. But friendly fraud will also grow as the market expands.

Merchant Services 289

Merchant Services Payment Services Payments eCommerce 289

Retail TouchPoints

AUGUST 14, 2023

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. But the value of laying a robust foundation for technological adoption extends beyond times of crisis.

Payment Services 227

Payment Services Operations Banking Technology 227

Retail TouchPoints

AUGUST 31, 2022

But making good use of location data isn’t without its challenges; for example, it’s often difficult to pinpoint what location data can do for your business or how to verify data quality, particularly in international markets. From the point-of-sale to stock information, the retail industry is brimming with data.

Small Business Retail 284

Small Business Retail Information Point of Sale Consumer 284

Retail TouchPoints

OCTOBER 4, 2023

For example, we see this in luxury, with brands offering suggestions on what songs to listen to or what movies to watch based on what their brand stands for and what your interests might be as a consumer who supports their brand. And similar headwinds can be seen in the area of purpose-driven initiatives.

Retail 260

Retail Consumer Shopping Carts Technology 260

Retail TouchPoints

JANUARY 8, 2024

For example, if an employee is “sweethearting,” or giving their employee-only discount to all their friends, the EBR might recommend a retraining where the employee is reminded of the limitations of the discount. These are just two examples of how EBR can catch theft, fraud and abuse beyond the smash-and-grab tactics seen in the news.

Recommendation 239

Recommendation Omnichannel Shipping Costs eCommerce 239

Korona

OCTOBER 6, 2021

Fortunately, if you use a labor management platform , there are a number of ways you can put the technology to work and improve employee retention. Technology that engages team members and simplifies tasks can make all the difference between a frustrated team with poor morale and – well, you get the idea. Recognizing hard work.

Technology 52

Technology Improvements Management POS 52

Retail TouchPoints

APRIL 3, 2023

The growth of online shopping, self-checkout systems, point-of-sale transactions and other digital processes has created numerous opportunities for attackers. One example is overprivileged accounts, such as when a group is granted administrative privileges inherited by every user. according to Inc.

Payment Services 271

Payment Services Payments Retail Operations 271

Retail TouchPoints

OCTOBER 20, 2023

Internally, investments should be made into educational programs at all levels of the organization to ensure that senior-level employees can lead by example and junior-level employees can be proactive with their sustainability efforts.

POS 267

POS Payment Services Merchant Services Retail 267

Retail TouchPoints

FEBRUARY 22, 2021

For example, if your brand personality and web copy is upbeat and funny, your social distancing signs in the store should match this and also be humorous. Instead, focus on offering complementary but discrete shopping experiences that reinforce the brand and make the best use of technology in both mediums. . Create Micro Experiences.

Retail 250

Retail Customer Experience Article Technology 250

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

APRIL 20, 2022

Through an interactive activation , attendees can venture through the shopping experience and see how the brands combine high-touch service and immersive technology to better serve consumers. Everything from the millwork to the fixtures and technology drive a brand story. Plus, the interactive RFID stations are a ‘must-see.’

Retail 354

Retail Social Media Technology Events 354

Retail TouchPoints

APRIL 10, 2023

Digital transformation isn’t easy for any brand, but for Pandora , with its 40 years of history and more than 6,400 points of sale across 100 countries, that effort is particularly complex. We are in the business of selling memories, so for Pandora, combining store and technology is where the magic happens.

Jewelry 251

Jewelry Omnichannel Operations Technology 251

Retail TouchPoints

SEPTEMBER 28, 2021

Once consumers start searching, search relevance technology can predict what else they’ll need (i.e. Investing in search relevance technology provides the same guidance that salespeople offer in brick-and-mortar stores. The best physical storefronts aren’t just rows of products and points of sale.

eCommerce 277

eCommerce B2C Jewelry Outdoor 277

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. This increase in uptake is due to the fact that mobile POS retail technology plays not just one, but many roles in a retail business, helping to grow sales and drive operational efficiencies.

POS 52

POS Mobile Payment Services Point of Sale 52

Retail TouchPoints

OCTOBER 4, 2023

For example, short lead times and the ability to adapt quickly resulted in strong sales for Zara owner Inditex despite colder than usual weather this summer. From cybersecurity to ecommerce, digital to mobile, she has touched every aspect of today’s technology landscape.

Omnichannel 263

Omnichannel Merchant Services BigCommerce Payment Services 263

Retail TouchPoints

JULY 25, 2023

The Vital Importance of Listening to Store Teams Mikos and other Walgreens executives were well aware that store pickup had to operate like clockwork, and it’s used a combination of training and technology to make that happen. Another technology that has boosted convenience is a real-time in-store communications solution from Theatro.

Payment Services 242

Payment Services Operations Omnichannel Fulfillment 242

Retail TouchPoints

JULY 12, 2023

As machine learning models are designed to point out patterns of behavior and deviations from them, AI networking insights and alerts also assist with uncovering wireless, wired and WAN gateway issues that traditional tools miss.

Retail 240

Retail Operations Management POS 240

iVend

APRIL 20, 2023

The point of sale is the engine room of every store, where the transactional business of retail takes place. It’s also often the only point at which there is any direct engagement with the shopper. Flexibility – the number of checkouts a store needs may increase – say in holiday season, or during sales. trillion by 2027.

POS 95

POS Mobile Point of Sale Payment Services 95